> Bazaarvoice > Making Shopping Social: Lessons from Ticketmaster

Making Shopping Social: Lessons from Ticketmaster

Webinar Published By: Bazaarvoice
Published:  Jul 12, 2011
Type:  Webinar

By making ticket-buying social, Ticketmaster connects with and empowers their best event promoters: their customers. Kip Levin, Executive Vice President of Ecommerce at Live Nation, will share real-world stories of how Ticketmaster leverages social to interact with customers and drive new sales.

You’ll also learn the top four takeaways from Social Commerce Summit 2011, where social futurists like Clay Shirky and Jeremiah Owyang shared their social strategies, and brands like 3M, Facebook, L.L.Bean, and Best Buy shared real-world cases and tips.

Watch this free webinar to learn:

  • How Ticketmaster created an interactive community for their customers
  • How to develop a Facebook strategy with measurable results
  • Top takeaways from presentations at Social Commerce Summit 2011
  • How customer insights go beyond driving sales to improve your marketing, services, and customer experience

Tags : 
bazaarvoice, ticketmaster, social shopping, social media, social commerce, social futurist, customer interaction, customer experience/engagement, business intelligence, market research, social media marketing