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Agile , Secure, Reliable: World-Class Customer Service in the Cloud

White Paper Published By: Oracle
Oracle
Published:  Apr 05, 2013
Type:  White Paper
Length:  14 pages

In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.



Tags : 
competitive market, exceptional multichannel service, service, customer service, tough challenge, oracle, agile, secure