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Vodafone Ireland implements world-class service excellence with HP BSM

Case Study Published By: HP
HP
Published:  Apr 13, 2014
Type:  Case Study
Length:  4 pages

Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function.  Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year.



Tags : 
apm, application performance, arcsight, bsm, business service management, communication service provider, ddma, discovery and dependency mapping