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7 Ways Customer Collaboration Can Improve Your ROI

White Paper Published By: Jive
Jive
Published:  Feb 12, 2015
Type:  White Paper
Length:  6 pages

Setting up and maintaining and external collaboration initiative can be big investment of time, knowledge and money. Despite this, collaboration with customers is worth the effort, leading to a variety of benefits, including lower cost of customer service, better marketing insights and analysis, development of more innovative and high-need products, and developing long-term relationships with customers. In this whitepaper, learn 7 ways successful organizations have turned interactions in customer communities into cost savings, revenue and profit.

 



Tags : 
customer service, collaboration, roi, innovation, revenue, profit, savings, money, investment, social media, crm & customer care