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Use Social Media to Get Ahead of Customer Service Issues

Webinar Published By: Oracle
Oracle
Published:  May 05, 2015
Type:  Webinar

Delighting customers means being able to help them anywhere, including via social media. 

This video illustrates how Oracle helps you use social comments to get ahead of service issues. 

View this video to find out how to avoid a crisis and get the opportunity to convert customers to loyal fans.



Tags : 
social media, customer service, customer experience, customer loyalty, avoid customer service issues, oracle, oracle social solutions, oracle solutions, communicate with costumers, solve customer service issues, customer service support, cloud connect, customer experience/engagement