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Becoming a Customer Company

White Paper Published By: MuleSoft
Published:  Sep 08, 2016
Type:  White Paper
Length:  18 pages

Enterprises are adopting more and more SaaS applications and customers are interacting with companies from an increasing number of channels. Many companies are not ready to provide the level of engagement, service and support their customers demand. New applications are added to the companyís ecosystem, but not connected with the existing applications. Customer data is inconsistent and not synced across a customerís lifecycle.

Tags : 
mulesoft, microservices, digital transformation, business value, it support