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Published By: Moxie     Published Date: Feb 08, 2018
Achieve your goals by successfully mapping common sources of customer struggle to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, Crate and Barrel decided to build a competitive advantage to improve customer experience, engagement, and acquisition across mobile and desktop shoppers. By mapping struggle to engagements, digital channels are used to help shoppers select the right products, complete orders, or process payment transactions in a PCI-compliant environment.
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customer, opportunities, engagement, planner, digital, templates
    
Moxie
Published By: Moxie     Published Date: Aug 08, 2018
Achieve your goals by successfully mapping common sources of customer struggle to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, a Large National Insurance provider decided to build a competitive advantage to: improve customer experience boost engagement escalate lead acquisition increase conversion across digital platforms By mapping struggle to engagements, digital channels are used to help customers select the right products, complete web forms, or become new customers.
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customer, opportunities, engagement, planner, digital templates, insurance, financial services, banking
    
Moxie
Published By: Forcepoint     Published Date: May 14, 2019
Cloud Connectivity and Security for Every Branch With each new branch and remote employee, your distributed networks become more complex, and your organization’s digital transformation continues moving full speed ahead. Traditional networking and security infrastructures often buckle under the pressure. In this ebook, Guide to Cloud Connectivity and Security in Distributed Networks, we’ll share a better approach. Integrating connectivity and security, and moving them to the cloud, can help you achieve higher productivity, reduce cost, and ease compliance. Specific topics include: Ways to augment or replace expensive MPLS for more powerful connectivity Types of security every internet-connected site needs for holistic protection Advantages of an integrated solution over a patchwork of point products Read our ebook for more on how to connect and protect across your distributed networks.
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
The Total Economic Impact™ Of Forcepoint Web Security and Email Security, a commissioned study conducted by Forrester Consulting on behalf of Forcepoint, shows how a prominent manufacturing company experienced a ROI increase with Forcepoint after switching from another cloud vendor. Download the study to learn how this company achieved over a three year period: An ROI of 122% within a payback period of 6 months. Security breach reduction cost savings of $743,000. With an estimated cost of $3.25 million per breach and a starting risk level of 25%, the organization saved $743,000 over three years. Productivity gains up to $152,000. Company reported that they have benefited from the reduction in time spent managing malware and phishing incidents. Discover the potential impact of Forcepoint Web Security Cloud and Email Security Cloud on your organization!
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
Cloud Connectivity and Security for Every Branch With each new branch and remote employee, your distributed networks become more complex, and your organization’s digital transformation continues moving full speed ahead. Traditional networking and security infrastructures often buckle under the pressure. In this ebook, Guide to Cloud Connectivity and Security in Distributed Networks, we’ll share a better approach. Integrating connectivity and security, and moving them to the cloud, can help you achieve higher productivity, reduce cost, and ease compliance. Specific topics include: Ways to augment or replace expensive MPLS for more powerful connectivity Types of security every internet-connected site needs for holistic protection Advantages of an integrated solution over a patchwork of point products Read our ebook for more on how to connect and protect across your distributed networks.
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
The Total Economic Impact™ Of Forcepoint Web Security and Email Security, a commissioned study conducted by Forrester Consulting on behalf of Forcepoint, shows how a prominent manufacturing company experienced a ROI increase with Forcepoint after switching from another cloud vendor. Download the study to learn how this company achieved over a three year period: An ROI of 122% within a payback period of 6 months. Security breach reduction cost savings of $743,000. With an estimated cost of $3.25 million per breach and a starting risk level of 25%, the organization saved $743,000 over three years. Productivity gains up to $152,000. Company reported that they have benefited from the reduction in time spent managing malware and phishing incidents. Discover the potential impact of Forcepoint Web Security Cloud and Email Security Cloud on your organization!
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
Cloud Connectivity and Security for Every Branch With each new branch and remote employee, your distributed networks become more complex, and your organization’s digital transformation continues moving full speed ahead. Traditional networking and security infrastructures often buckle under the pressure. In this ebook, Guide to Cloud Connectivity and Security in Distributed Networks, we’ll share a better approach. Integrating connectivity and security, and moving them to the cloud, can help you achieve higher productivity, reduce cost, and ease compliance. Specific topics include: Ways to augment or replace expensive MPLS for more powerful connectivity Types of security every internet-connected site needs for holistic protection Advantages of an integrated solution over a patchwork of point products Read our ebook for more on how to connect and protect across your distributed networks.
Tags : 
    
Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
The Total Economic Impact™ Of Forcepoint Web Security and Email Security, a commissioned study conducted by Forrester Consulting on behalf of Forcepoint, shows how a prominent manufacturing company experienced a ROI increase with Forcepoint after switching from another cloud vendor. Download the study to learn how this company achieved over a three year period: An ROI of 122% within a payback period of 6 months. Security breach reduction cost savings of $743,000. With an estimated cost of $3.25 million per breach and a starting risk level of 25%, the organization saved $743,000 over three years. Productivity gains up to $152,000. Company reported that they have benefited from the reduction in time spent managing malware and phishing incidents. Discover the potential impact of Forcepoint Web Security Cloud and Email Security Cloud on your organization!
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Forcepoint
Published By: Forcepoint     Published Date: Jun 06, 2019
Things are not as they used to be in the enterprise. Today’s employees are mobile, they’re storing and accessing data in cloud apps, and are in disparate networks. While the present-day digital world has changed, the objective of data protection has not: you must still ensure the security of your critical data and intellectual property without impacting an employee’s ability to do their job. The key is to gain visibility into user interactions with data and applications. Once this is achieved, you can apply a level of control based on the specific user’s risk and the sensitivity or value of the data. An organization’s data protection program must consider the human point — the intersection of users, data and networks. Enterprises must remain vigilant of data as it moves across hybrid environments and highlight the users who create, touch and move data who may pose the greatest risk to an organization.
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Forcepoint
Published By: Forcepoint     Published Date: Jun 06, 2019
When it comes to choosing an NGFW, it pays to listen to the experts. That's why we're excited to announce that NSS Labs, the leading independent third-party assessment provider for network security products, has awarded Forcepoint NGFW its highest rating for the sixth consecutive time. Download the report to view the full test results and analysis.
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Forcepoint
Published By: Ahead     Published Date: Aug 08, 2018
As organizations are moving to AWS to gain the operational efficiencies of the cloud, they’re realizing the importance of a well-architected framework. This framework, which consists of twelve pillars, is well-intended, secure, and compliant, but is not exactly easy to achieve. Our clients frequently tell us that two pillars in particular-- Security and Cost Optimization--are the most difficult to get right. This is partially because while advanced tooling is required to manage cloud complexities and compliance, selecting, deploying, and operating these tools is costly and burdensome. Without optimizing your environment for these two pillars, you are preventing your organization from scaling up. This has resulted in many businesses that are restricted to a minimal use of AWS, negating any benefit of having adopted the cloud in the first place. AHEAD uses the AWS Well-Architected Framework, which will walk you through missteps and how to get it right.
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Ahead
Published By: Tenable     Published Date: Feb 05, 2018
"This IDC Technology Spotlight examines the evolution of vulnerability management. By leveraging the cloud and new technologies that deliver greater visibility, organizations can gain an accurate picture of their assets and overall risk posture. This is a critical step toward addressing the current landscape where attackers are using a wide variety of vectors such as mobile, social, and cloud-based attacks to infiltrate organizations and steal data. By reading this report you will get an overview of: - Benefits of cloud-based security and vulnerability management - Challenges of adopting cloud-based vulnerability management - IDC assessment of Tenable.io cloud vulnerability management"
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vulnerability management, analyst report, idc
    
Tenable
Published By: Epson     Published Date: Jun 21, 2018
Solvent printing is the perfect solution for signs, vehicle wraps, and many other print applications. Solvent inks produce top-quality graphics, enabling printing service providers (PSPs) to maintain high-volume output and lower production costs while providing their customers superior color gamut and accuracy. Although solvent inks provide great performance and have many additional bene ts, they come with one frustrating work ow drawback: the delays PSPs experience by having to wait for solvent ink to dry, particularly when the application requires lamination. A new breakthrough solvent ink technology solves this problem by reducing print curing time by at least 75% of the 24 hour waiting period normally recognized by media manufacturers and industry specialists. These new solvent inks make it possible for PSPs to laminate solvent prints on the same day they are printed. PSPs can achieve high image quality without sacri cing valuable time, plus they can avoid clutter and reduce spa
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Epson
Published By: Motorola Solutions     Published Date: Apr 26, 2019
Healthcare organizations have the ultimate responsibility: caring for human lives. Your teams work every day to make sure the patients in your organization receive the best care and achieve patient satisfaction in a non-stop and unpredictable environment. Your facility faces security challenges unlike any other enterprise. Patients, visitors and staff coming and going 24x7. Valuable assets like pharmaceuticals and medical equipment to be secured and monitored. Patients to be cared for and protected.
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Motorola Solutions
Published By: Motorola Solutions     Published Date: Aug 14, 2019
n hospitality, communication is the key to customer satisfaction, helping businesses create the ideal guest experience while driving efficiencies that save valuable time and resources. In the quest to craft a better, safer experience, for both guests and employees, digital communication is playing an increasingly important role. As communications technology continues to reshape the hospitality landscape, questions remain for businesses striving to achieve the best customer experience possible.
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Motorola Solutions
Published By: Zilliant     Published Date: Sep 27, 2018
Building Safety Products Manufacturer Achieves 1.5 Percent Increase in Margin Dollar Rate with Price Optimization
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Zilliant
Published By: Zilliant     Published Date: Sep 27, 2018
Building Safety Products Manufacturer Achieves 1.5 Percent Increase in Margin Dollar Rate with Price Optimization
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Zilliant
Published By: Cybera     Published Date: Aug 13, 2018
Like many highly distributed businesses, CEFCO Convenience Stores realized that its long-term growth depended on delivering a consistently positive customer experience across its network of 225 stores in the Southeastern U.S. The company also knew it could achieve that goal only by embracing innovative new technologies. Even with a clear strategic vision in place, CEFCO faced a common dilemma: How to innovate with a relatively limited budget, small corporate IT staff, and no in-store IT personnel. To overcome these challenges, the company turned to a solution based on the Cybera® Network Services Platform.
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customer experience, cybera, technology, long-term growth
    
Cybera
Published By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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BMC ASEAN
Published By: BMC ASEAN     Published Date: Dec 18, 2018
The business world is entering an age of the digital “haves” and the digital “have-nots.” In fact, research firm Forrester anticipates a growing “digital crisis” in its 2018 predictions, noting that 60% of CIOs and other executives it surveyed say they’re behind in their digital transformations. Meanwhile, Forrester expects one in five CEOs will fail to act on digital initiatives and put their firms in serious jeopardy as a result. Savvy organizations are embracing cloud, the Internet of Things (IoT), artificial intelligence (AI), and other transformative technologies to solve meaningful business problems and achieve their strategic priorities. Everyone else is getting left behind. Nowhere is this fork-in-the-road moment more apparent than in how enterprise IT teams deliver and manage services, to employees and customers alike.
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BMC ASEAN
Published By: Blue Prism     Published Date: Mar 15, 2019
Blue Prism, the inventor of the term Robotic Process Automation (RPA) and the market leader in enterprise RPA, recently engaged Knowledge Capital Partners (KCP) to survey their client deployments. We used proprietary KCP research tools, and this report summarizes our findings. Based on finalized quantitative survey results as well as our ever-growing library of qualitative case investigations, the report analyzes the management practices and behaviors that underpin the exceptional value achieved by Blue Prism customers as outlined in our January 2018 report “Robotic Process Automation: Benchmarking the Client Experience.”
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Blue Prism
Published By: DataCore     Published Date: Jul 10, 2019
With a software-based approach, IT organizations see a better return on their storage investment. DataCore’s software-defined storage provides improved resource utilization, seamless integration of new technologies, and reduced administrative time - all resulting in lower CAPEX and OPEX, yielding a superior TCO. A survey of 363 DataCore customers found that over half of them (55%) achieved positive ROI within the first year of deployment, and 21% were able to reach positive ROI in less than 6 months. Download this white paper to learn how software-defined storage can help reduce data center infrastructure costs, including guidelines to help you structure your TCO analysis comparison.
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software defined storage, virtualization, storage, storage costs, data center costs, infrastructure costs, tco, roi
    
DataCore
Published By: Five9     Published Date: Jun 14, 2019
An empowered agent workforce that delivers amazing customer experiences makes the difference when customer loyalty is on the line. There is a strong link between customer experience, customer loyalty, and business profitability. That’s why organizations in every industry strive to deliver experiences that customers love. Where is your organization today and how can you lead the digital transformation of customer experience in a way that truly empowers contact center agents to deliver the kind of service that will grow revenue and increase word of mouth about your brand? In this paper, we’ll explore four ways to help you achieve this goal.
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Five9
Published By: ttec     Published Date: Sep 06, 2019
Companies that achieve hypergrowth don’t get there by accident. It’s the result of being laser-focused on bringing an innovative idea to life and expanding the business exponentially. It’s about changing the game. But regardless of industry or company size, every business faces a similar challenge: maintaining customer growth and transforming those early customer relationships into true loyalty. Here, we’ll discuss strategies for accelerating the customer experience and finding more ways to deepen the relationship.
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ttec
Published By: Workday UK     Published Date: Apr 25, 2019
HR can do more for your organisation than just day-to-day tasks. In fact, many of your peers are using it to help achieve growth goals and other business objectives. This eBook explores how technology can transform HR into a more strategic partner for the whole organisation. Read now.
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workday, workforce technology, digital strategy
    
Workday UK
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