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Published By: DocuSign UK     Published Date: Aug 10, 2018
"Every organisation already has a system of agreement. It's how written agreements get prepared, signed, enacted, and managed. But typically, it involves a messy, improvised mix of printing, signing, scanning, faxing, and overnighting paper agreements. These needlessly slow legacy processes add costs to agreements due to wasted productivity and materials. It's time for a change. The DocuSign System of Agreement Platform connects the world's No. 1 eSignature technology to every other aspect of the agreement process. Read this white paper to learn how to modernise your System of Agreement, including how to: - Prepare agreements with a high degree of automation - Sign agreements quickly and securely - Act on agreement terms after signing - Manage agreements with flexible options"
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DocuSign UK
Published By: ePharma     Published Date: Jan 08, 2018
Digital Health solutions are still mostly driven by marketing departments, whether they be novel devices that alter the way we treat rare diseases or commonplace wearable bands that track our activity....With added information and innovative ways to improve health and access to care, marketing can now truly utilize innovative strategies to touch all the key players in the health ecosystem. There are three key areas to explore: 1. Consumer Awareness 2. B2B Becoming B2C 3. Legal Aspects
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ePharma
Published By: Ephesoft     Published Date: May 31, 2018
With the digitization of modern life, consumers have come to expect the same kind of real-time response and control from mortgage companies as they have experienced in other aspects of their lives. As a result of pervasive services like two-day or even same-day delivery from Amazon Prime, TV On Demand and made-to-order Nikes, consumers expect underwriters to process loans and communicate with them in a similarly personalized, real-time way. In response, traditional mortgage originators are transitioning legacy processes to compete with the game-changing speed of born digital disruptors like Rocket Mortgage and Better.com. This infographic outlines the eight technology trends that are top-of-mind for leading lenders.
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Ephesoft
Published By: Optymyze     Published Date: Feb 05, 2018
Sales compensation has the potential to be the most effective and responsive aspect of sales performance management. It can lead to: • greater process efficiencies • increased sales and profitability • greater retention of salespeople. A well-designed sales compensation process can help the organization reap tremendous financial benefits. It further contributes to creating a company culture characterized by high productivity, team pride, and easy, dependable communication between management and sales teams. Download this guide to find out the true value of sales compensation management.
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sales compensation management, sales compensation, compensation planning, sales force rewards and benefits, sales force productivity, sales operations
    
Optymyze
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
In un contesto dove le imprese cercano di replicare le modalità agili di sviluppo delle Internet company e di innovare in mercati altamente concorrenziali, lo sviluppo di applicazioni è diventato sempre più complesso. La grande mole di codice sorgente monolitico tradizionalmente alla base delle applicazioni aziendali rendono difficile avviare rapidamente nuovi servizi. Lo sviluppo distribuito e settorializzato e la distribuzione geografica dei team di sviluppo e di operations portano a problemi di allineamento aziendale. A tutto ciò si sommano le aspettative crescenti degli utenti, che rendono necessari un dimensionamento efficace e un monitoraggio costante delle distribuzioni per assicurare ai clienti prestazioni elevate e un’esperienza uniforme. E naturalmente, il tutto deve essere realizzato assicurando una disponibilità continua dei servizi.
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microservizi, l'evoluzione, dello, sviluppo, applicazioni
    
AstuteIT_ABM_EMEA
Published By: Zerto     Published Date: Oct 08, 2018
Successful Digital Transformation requires IT services to be delivered in a fast, agile and streamlined manner across the entire organization. This can present many challenges, but more importantly allows for huge opportunities to improve efficiencies across your business. The fundamental element underpinning all aspects of a Digital Transformation journey is IT Resilience. Download the toolkit now, and equip yourself, and your business, for the challenges and opportunities the digital world will bring to IT. 
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digital transformation, it resilience
    
Zerto
Published By: Zerto     Published Date: Oct 08, 2018
"Digital Transformation is the process of incorporating the use of digital technology into all aspects of an organization, driving changes to the traditional ways of doing business that radically improve the functionality, performance and reach of the organization, as well as the value delivered to customers (both internal and external). This whitepaper will give you an in-depth look at what Digital Transformation is, why it’s relevant, and how Zerto Virtual Replication can be used as an enabler of Digital Transformation to create a flexible yet robust foundation for future transformation projects."
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digital transformation, virtual replication
    
Zerto
Published By: Oracle EMEA     Published Date: Jun 04, 2019
IT Teams are reporting satisfaction with their organisation’s performance, but the gaps between their aspirations to drive innovation and thei ractions to see it through tell a different story. Across the organisation, respondents are not clear which department owns innovation. On top of that, the organisation is burdened by too many projects, which creates a conflict between quality and quantity. As a result, globally and across all lines of business, the majority of innovation projects do not make it to market. This problem is exacerbated by a lack of collaboration and clear leadership. Fortunately, organisations are placing value on the customer experience, thereby helping to move the business forward. Unfortunately, this momentum is hindered by the lack of priority that the organisation places on talent. Overall, organisations are generating ideas but struggling to execute them due to poor process and lack of focus. As a result, there is a big gap between ambition and ability, a
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Oracle EMEA
Published By: Mimecast     Published Date: Apr 18, 2017
"Five Necessary Changes to Comply The EU General Data Protection Regulation (GDPR) deadline is approaching. You may think you’re immune from its impact, but if you do business with customers in the EU, think again. It’s time to rethink your organizational processes around compliance. This Forrester Research Brief helps your security, regulatory and privacy teams grasp the five changes necessary for GDPR compliance."
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forrester, gdpr, organizational processes, security, compliance
    
Mimecast
Published By: IBM APAC     Published Date: Mar 19, 2018
We know that flash storage can provide significant benefits and deliver needed agility for large businesses, but what about medium-sized businesses (MMB = 500 to 999 employees)? IBM asked Forrester Consulting to look into adoption and use of flash storage technologies by mid-market organizations. A snapshot survey of 106 IT professionals found the following: › MMBs are actively adopting flash storage › Flash is exceeding expectations regarding cloud management, flexibility and security › A majority of respondents expect to continue their investments, with almost half aspiring to an all-flash storage environment. To learn more download this report.
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IBM APAC
Published By: Dynatrace     Published Date: May 21, 2019
The Internet of Things (IoT) is exploding across every industry, everywhere, starting a new chapter in digital transformation. As new use-cases for IoT continue to emerge, the digital experiences they enable will become increasingly critical to business success, connecting all aspects of human society. Based on a global survey of 800 CIOs, this report examines the challenges organizations face as they begin to explore and deploy Internet of Things (IoT) use-cases and web-scale applications.
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Dynatrace
Published By: SAP Inc.     Published Date: Jul 28, 2009
How can a professional services firm grow profitably while providing clients with the higher-quality service and rock-bottom project pricing they demand? The firm must rely on leading best-practice solutions to gain control over every aspect of its business – from business development to resource planning to client billing.
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sap, professional services firm, business process outsourcing, bpo, resource utilization, project visibility, operational efficiency, market consolidation, inefficient operations, proposal and order management solution, sarbanes-oxley compliance
    
SAP Inc.
Published By: Aspect Software     Published Date: Feb 07, 2014
Learn the importance of having all your contact options on one platform and see how having the contact center at the core of the customer experience will allow for customers to interact with your organization with minimal effort.
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aspect software, contact center, customer experience, customer service, sms
    
Aspect Software
Published By: Aspect Software     Published Date: Feb 11, 2014
Learn how to perfect your customer-company communications and see how doing so will allow you to keep pace with your customers who are constantly active through social networking outlets.
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aspect software, unified communications, contact center, customer experience., customer service, acd capabilities, unified contact center
    
Aspect Software
Published By: Aspect Software     Published Date: Feb 11, 2014
Learn the four reasons why proactive customer care translates to better customer retention and better branding for your organization.
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aspect software, customer care, customer service, customer loyalty, customer service representatives, csr
    
Aspect Software
Published By: Aspect Software     Published Date: Feb 11, 2014
Learn why Omni-channel customer experience has become the new gold standard and see how it will allow you to deliver service when, where, and how your customers want it.
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aspect software, unified ip, customer experience, omni-channel customer experience
    
Aspect Software
Published By: Aspect Software     Published Date: Nov 06, 2014
Get answers to common questions about deploying a cloud contact center and the potential impact on your business.
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aspect, contact center, cloud, financial objectives
    
Aspect Software
Published By: Aspect Software     Published Date: Nov 06, 2014
Learn how Trupanion reduced ongoing IT costs while increasing staff utilization, sales and customer satisfaction. This case study and research conducted by Nucleus Research outlines how Trupanion, using Aspect’s hosted contact center, achieved a payback in five months and an average annual benefit that exceeds $1.3M.
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aspect, trupanion, roi, return on investment, it costs, strategy, visibility, customer satisfaction, staff utilization, aspect unified ip, aspect workforce optimization
    
Aspect Software
Published By: Aspect Software     Published Date: Nov 06, 2014
Learn about the 7 critical capabilities to look for when deploying a cloud contact center solution.
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aspect, cloud, cloud contact center, contact center, customer service
    
Aspect Software
Published By: Aspect Software     Published Date: Nov 06, 2014
Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors. Download to learn more!
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aspect, digital consumer, self service, voice response market, it leads, ivr investments, omni channel, omnichannel, omni-channel, it management, ivr, marketscope, voice portal, self-service
    
Aspect Software
Published By: Gigya     Published Date: Jun 08, 2015
Download this guide to get a grasp of the latest trends in user data management.
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user data management, big data, identity and access management, compliance, mobilizing identity data
    
Gigya
Published By: Pega     Published Date: Sep 11, 2015
In this e-book, Pegasystems’ Vince Jeffs explains why firms must aspire to win over fickle and demanding consumers and to do it efficiently and effectively - they need a Customer Decision Hub – a customer relationship management brain with memory and predictive intelligence.
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Pega
Published By: HP Software     Published Date: Feb 09, 2016
The functional software test automation market is a subsegment of the overall software test tools market (which also includes test planning, performance testing, test data management and other functions). Functional test automation focuses on the automation of tests in a way that simulates the way a real user would interact with an application — by driving the user interface (UI). They can also look at other functional aspects of an application such as testing APIs. In this Magic Quadrant, we focus on the UI automation facilities of tools, because according to our client interactions this appears to be the area of greatest need.
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HP Software
Published By: HiQ Labs     Published Date: Apr 18, 2017
Experts predict the number of M&A transactions will increase in 2017, but the nature of M&A is changing. The old ways of collecting data are getting to be too slow, too expensive, and too subjective. The ideal M&A transaction relies on accurate, actionable scientific insights into the target’s workforce to support the investigation, due diligence and integration aspects of M&A. hiQ Labs applies scientific rigor to publicly available data sets to forecast which employees are at risk of leaving, map the target workforce’s skills onto the buyer’s company, and identify which employees have the skills critical to the deal’s success, so M&A leaders get a faster, cheaper, and accurate solution based on science.
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hiq labs, m&a, talent
    
HiQ Labs
Published By: Dassault Systèmes     Published Date: Aug 08, 2017
A recent study by Engineering.com indicated there is a significant gap between how Industrial Equipment Manufacturing companies value specific aspects of their project execution and how they judge their performance. In order to address the challenging aspects of product development projects, it was determined that projects with a web-based Product Lifecycle Management (PLM) solution will perform higher. Learn how PLM solutions with embedded project management can uniquely provide the following operational best practices: • Full alignment between projects and the product portfolio in order to leverage common technology platforms and launch products to market faster • Coordination of a project’s schedule and resources, with its scope as defined by requirements and development constraints, in order to meet market expectations • Automatic project task updates as development work is completed to provide a real-time understanding of project status and progress
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product development, engineering, companies, plm, product lifecycle management, market, designs, budget, dassault
    
Dassault Systèmes
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