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Published By: IBM     Published Date: Apr 18, 2017
There are myriad software products, from complete CRM platforms that offer analytics to standalone or add-on software products that focus solely on analytics. There are analytics apps that can be added to your existing CRM platform. Or there’s the option to outsource analytics to a growing number of service providers. “The technologies are changing rapidly. There are a zillion startups offering either new tools or technologies, so it is kind of hard to navigate,”Mike Gualtieri, an analystfor Forrester Research Inc. in Cambridge, Mass., said in a recent webcast on analytics. “There isn’t just one platform that you’re going to need. There’s a whole ecosystem of platforms.” Having the right people on staff who know how to use the technology is equally important, analysts say. Analytics aren’t just for statisticians anymore—they’re used by sales, marketing and customer service teams in daily decision making.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
IBM
Published By: Genesys     Published Date: Apr 07, 2017
To meet the growing demand for digital interactions, both CRM and CCI (contact center infrastructure) vendors have added a range of digital channels to their portfolios. CCI vendors are focusing on offering an integrated omnichannel customer engagement platform, to improve their appeal to the customer service software market. The challenge for IT leaders is to decide which engagement channels should be managed by which vendors. This Gartner report discusses: - Three procurement strategies IT leaders can adopt to achieve their business goals for omnichannel (voice plus all digital channels) - Strengths and challenges associated with each strategy - Key considerations for omnichannel success
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genesys, contact center infrastructure, cci, omnichannel success, cci vendors
    
Genesys
Published By: McAfee     Published Date: Apr 04, 2017
Engaging a cloud service provider (CSP) for Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) or Software-as-a-Service (SaaS) is now common practice for enterprise IT. It is essential to make the right choice of providers and services, particularly as it relates to security practices, data privacy, and operational capabilities. Be sure to put potential Cloud Service Provider (CSP) partners under the microscope by asking them the right questions about how they will secure your most essential information.
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saas, iaas, cloud service provider, cloud
    
McAfee
Published By: Tracx     Published Date: Mar 08, 2017
"Can you prove social media is working? 86% of marketers identified measuring social media return on investment (ROI) as a top challenge. Social ROI can be daunting, but it’s also the key to winning resources and propelling your social media program forward. So how do you calculate the ROI of your social media? We’ve created a Guide and ROI Template to do just that. Arm yourself with not only the knowledge of what's working and what's not on social media, but the numbers to prove it. What You're Getting: *Advice on goal-driven analysis and which metrics matter *Insight on how to tie social data to marketing investments *An easy-to-follow, five-step process for determining ROI *A downloadable template to make calculations easy"
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b2b social media, b2c social media, enterprise social, media engagement, media listening, media platform, media technology, social analytics, social analytics media, social engagement, social listening, social marketing, social media, social monitoring, social monitoring media, social optimization, social publishing, social roi tool, social software, social software media
    
Tracx
Published By: Tracx     Published Date: Mar 08, 2017
"With more than 2.3 billion active users worldwide, social media has officially gone from a ""nice-to-have"" to a ""must-have"" — and not just for consumer-facing companies. Listen as a panel of experts has a no-holds-barred discussion of how B2B CMOs can build A+ social businesses from the top down. In this webinar, you'll learn: *The biggest areas of opportunity for B2B social media *The 3 types of social CMOs *How to manage expectations and find your internal champions *Real-world use cases and best practices from CMOs just like you Hear from three socially savvy CMOs with a diverse range of experiences at companies large and small: Nick Panayi, Head of Global Brand & Digital Marketing at CSC; Jason Jue, CMO at Triblio; and Jenifer Kern, CMO at Tracx."
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b2b social media, b2c social media, enterprise social, media engagement, media listening, media platform, media technology, social analytics, social analytics media, social engagement, social listening, social marketing, social media, social monitoring, social monitoring media, social optimization, social publishing, social roi tool, social software, social software media
    
Tracx
Published By: Tracx     Published Date: Mar 08, 2017
"The social internet is big, noisy, and always in flux — which makes it really hard to know where your audience is spending their time and how to reach them there. So, we've done the research for you. (You're welcome.) Join us for this on-demand webinar to learn why a ""listen-first"" philosophy sets your team up to discover game-changing opportunities before your competitors do. In this on-demand webinar, you'll learn: *How to create your ideal social media mix *The most up-to-date audience demographics from Facebook, Instragram, Twitter, Linkedin, Pinterest, Reddit, and more *Top performing networks based on industry demographics *When to adopt new networks (and when to ignore) *Where companies like yours spend time on social media (and where the missed opportunities are)."
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b2b social media, b2c social media, enterprise social, media engagement, media listening, media platform, media technology, social analytics, social analytics media, social engagement, social listening, social marketing, social media, social monitoring, social monitoring media, social optimization, social publishing, social roi tool, social software, social software media
    
Tracx
Published By: HotSchedules     Published Date: Mar 03, 2017
Today’s workers want to engage and interact with their training in real time. They want access to your content on their terms and they want to have fun while doing it. Give them what they want with HotSchedules Train powered by Schoox, a social, mobile restaurant training platform.
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hotschedules train, staff training app, effective training platform, mobile optimized training platform, lms, talent performance software
    
HotSchedules
Published By: Dell EMC     Published Date: Feb 23, 2017
In ESG research conducted shortly after the announced acquisition of EMC by Dell, 65% of the respondents indicated that they expected to benefit from more complete and innovative solutions from the combined company. That’s not surprising, given the complementary strength of their respective portfolios. Perhaps the most potential synergy is in the Converged Platforms and Solutions division, where servers, networking, storage and software come together.
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Dell EMC
Published By: Castlight Health     Published Date: Feb 14, 2017
Help employees get the most from their health benefits — with Castlight Health. Their health benefits platform helps employees make smarter healthcare decisions. Castlight Health’s software recommends and shares only information, processes and tasks that are relevant to the employee. This gives employees the information they need, when they need it — without overwhelming them with unnecessary clutter.
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Castlight Health
Published By: Cisco     Published Date: Dec 21, 2016
This document discusses the hardware architecture of the new switch platforms in the Cisco Nexus® 9000 Series Switches product family: in particular, the Cisco Nexus 9200 platform switches. The Cisco Nexus 9200 platform is a new extension of the Cisco Nexus 9000 Series. The platform uses a compact fixed-switch form factor and operates in the NX-OS mode, based on Cisco NX-OS Software. Built with next-generation Cisco application-specific circuits (ASICs), the Cisco Nexus 9200 platform brings high-performance and high-density 25, 50, and 100 Gigabit Ethernet connectivity to data center networks, providing industry-leading performance, power efficiency, and capabilities in compact fixed-form-factor switches.
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Cisco
Published By: Riverbed     Published Date: Nov 30, 2016
Digital transformation on the 3rd Platform continues to present unprecedented opportunities and challenges for enterprise networks and the IT professionals who operate them. Indeed, the requirements associated with cloud computing have already reverberated through data center networking, with software-defined networking (SDN) arising as an architectural approach that provided the network with the agility and responsiveness that it lacked previously but has come to require. Now, the focus is turning to how the WAN must change to accommodate the requirements of cloud applications and services. Fortunately, technologies such as hybrid WAN and software-defined WAN (SD-WAN) are coming to the rescue, giving enterprise IT the means to allow the WAN to meet these challenges directly.
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Riverbed
Published By: Ciena     Published Date: Nov 15, 2016
"In healthcare, as the trends supporting eHealth accelerate, the need for scalable, reliable, and secure network infrastructures will only grow. This white paper describes the key factors and technologies to consider when building a private network for healthcare sector enterprises, including: Transport Network Equipment Outside Fiber Plant Converged Platforms Reliability, Redundancy, and Protection Reconfigurable Networks Management Software Security Services, Operation, Program Management, and Maintenance Download our white paper to learn more."
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packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud, private optical network for healthcare, private optical network for hospitals, rapidly growing bandwidth, real-time telesurgery video and data, remote imaging and diagnosis, simplify healthcare network operations, telehealth and telemedicine, telesurgery and video diagnosis, transfer massive imaging files, transmitting full-body mri images, transmitting genome data, transport network equipment, value-based care models, wan and lan convergence reduces
    
Ciena
Published By: IBM     Published Date: Nov 07, 2016
Is your software defined infrastructure (SDI) for high performance computing (HPC) and big data analytics meeting the needs of your growing business? Would you like to know how to justify the switching cost from unsupported open source software to a commercial grade SDI that ensures your resources are more effectively used cutting down time to market? This webcast will give you an overview of the true costs of building out and managing a HPC or Big Data environment and how commercial grade SDI software from IBM can provide a significant return on investment.
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ibm, platform computing, software defined infrastructure
    
IBM
Published By: Dell EMC     Published Date: Nov 04, 2016
With the 'EMC Mission Control' center in Portsmouth, UK and a second at the America’s Cup venue in Bermuda, plus a mobile center travelling worldwide to the preliminary events, Land Rover BAR will have all its data continuously replicated. The team in Portsmouth can analyze race and testing data immediately, as well as identify and make improvements right up to and through the finals in June 2017. This allows the design team and the crew to adapt much faster. With the introduction of the VCE VxRail Appliance powered by Intel® Xeon® processors, Land Rover BAR will be able to flexibly and rapidly scale, irrespective of location, ensuring a seamless experience for the team. To learn more about the impact of the Dell EMC VCE VxRail Appliance, read this brief infographic.
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servers, flash storage, modular platforms, software-defined, networking, infrastructure
    
Dell EMC
Published By: Riverbed     Published Date: Nov 02, 2016
Digital transformation on the 3rd Platform continues to present unprecedented opportunities and challenges for enterprise networks and the IT professionals who operate them. Indeed, the requirements associated with cloud computing have already reverberated through datacenter networking, with software-defined networking (SDN) arising as an architectural approach that provided the network with the agility and responsiveness that it lacked previously but has come to require. Now, the focus is turning to how the WAN must change to accommodate the requirements of cloud applications and services. Fortunately, technologies such as hybrid WAN and software-defined WAN (SD-WAN) are coming to the rescue, giving enterprise IT the means to allow the WAN to meet these challenges directly.
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Riverbed
Published By: Veracode     Published Date: Oct 26, 2016
As software applications are increasingly distributed through cloud and mobile platforms, the risk of vulnerabilities affecting enterprises rises. This whitepaper provides advice for secure development and delivery of applications throughout the software development lifecycle.
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veracode, security, application security, software applications, software development lifecycle
    
Veracode
Published By: Polycom     Published Date: Oct 17, 2016
With demand for video conferencing growing rapidly, solutions need to provide a robust, resilient, scalable, and manageable infrastructure that delivers unparalleled quality of experience. The Polycom RealPresence Platform is the software infrastructure that underlies Polycom’s video conferencing, and binds it together by integrating with core networking and security infrastructure. This enables secure collaboration for any number of users across heterogeneous networks, with up to 50% less bandwidth consumption than other competitor solutions. By delivering an architecture based upon open standards, Polycom has created a flexible, state of-the-art video conferencing platform that provides superior investment protection, at the lowest total cost of ownership. Download to learn more!
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Polycom
Published By: Cisco     Published Date: Sep 08, 2016
This white paper describes Cisco HyperFlex™ HX Data Platform Software, which revolutionizes data storage for hyperconverged infrastructure deployments.
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Cisco
Published By: SAP     Published Date: Jul 18, 2016
After Minnesota rolled out a cloud-based set of productivity tools that included instant messaging and video, growth among state agency users quadrupled and the number of cross-agency messages and videos increased by nearly 350,000 in just 2 years. There is a large-scale shift underway across the country where hardware infrastructure, platforms and software are being unbundled and moved out of government’s traditional area of operation. Download the thought leadership paper to learn more about what this shift entails, the benefits it will bring and how CIOs can prepare for its impact.
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SAP
Published By: Cisco     Published Date: Jul 11, 2016
This document describes Cisco HyperFlex™ HX Data Platform Software, which revolutionizes data storage for hyperconverged infrastructure deployments. You’ll learn about the platform’s architecture and software-defined storage approach, and how you can use it to eliminate the storage silos that complicate your IT infrastructure.
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Cisco
Published By: SnowFlake     Published Date: Jul 08, 2016
Data today comes from diverse sources in diverse forms and needs to be analyzed by ever more users as quickly as possible. Those demands are stressing the limitations of traditional data warehouses and data platforms. Snowflake has reinvented the data warehouse, making it possible to bring all your business data together in a single system that can support all your users and workloads. Built from the cloud up as a software service, Snowflake eliminates the cost, complexity, and inflexibility of existing solutions while allowing you to use the tools and skills you already have.
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snowflake, data, technology, best practices, solutions, cloud support
    
SnowFlake
Published By: Red Hat     Published Date: Jun 23, 2016
CA Technologies, a software company servicing the majority of the Global Fortune 500, wanted to help its internal development teams get its world-class apps to market faster. By using OpenShift Enterprise by Red Hat, CA Technologies was able to provide a Platform-as-a-Service (PaaS) for its internal teams to more quickly build and deploy Software-as-a Service (SaaS) applications for its external customers. Development times dropped from months to weeks in most cases. In addition, the new system offers maximum scalability by automatically spinning up or spinning down servers based on user load.
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technology, best practices, global fortune 500, development, productivity
    
Red Hat
Published By: Marketo     Published Date: Jun 06, 2016
Download this complimentary marketing automation buyer’s guide from TrustRadius, the most trusted research platform for business technology. This guide, which places Marketo in the Top Rated category, is based upon a distillation of 1,650 in-depth reviews of 20 leading marketing automation (MA) software products on TrustRadius. In it, you’ll get tips for succeeding with marketing automation and detailed profiles of each marketing automation platform from its end users.
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marketo, marketing automation software, marketing, emerging marketing, traditional marketing
    
Marketo
Published By: Pega     Published Date: May 25, 2016
The shift to digital business continues to gain momentum with no signs easing anytime soon. Smart organizations realize this and are accelerating investments in projects that put digital technologies at the center of their business models. The new requirements of digital transformation are forcing a major change in how companies evaluate and deploy Business Process Management (BPM) platforms and services. In “The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015” report, the research organization used a 31 criteria evaluation process identifying the 12 most significant software providers in the category. Download this Forrester Wave report and gain insight regarding how well each vendor fulfills the criteria and where they stand in relation to each other to help enterprise architecture (EA) professionals select the right partner to manage their business’ critical content.
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digital business, technology, best practices, forrester, enterprise
    
Pega
Published By: AlienVault     Published Date: Mar 30, 2016
Get Real-Time Threat Detection Starting on Day 1 with AlienVault USM Download a free, 30-day trial of AlienVault USM to experience the power of our all-in-one security platform. You’ll see how easy it can be to protect and defend against today’s threats with all of the essential security tools you need. Experience how USM makes it easy to: • Discover all IP-enabled assets on your network • Identify vulnerabilities like unpatched software or insecure configurations • Detect malware like botnets, trojans & rootkits • Speed incident response with remediation guidance for every alert • Generate accurate compliance reports for PCI DSS, HIPAA and more Download Your Free Trial Now!
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AlienVault
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