automated processes

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Published By: LogMeIn     Published Date: Feb 27, 2018
Customer service organizations are struggling to react to the pace of innovation and the explosion of channels and devices. To get ahead of these challenges, AD&D pros must deeply invest in automation — automated answers, automated conversations, automated agent guidance, and automated end-to-end processes. They must also invest in intelligence to ensure automated technologies evolve and learn from prior interactions over time. Automation and intelligence quell the headcount increases. They will free agents from working on low-value or repetitive tasks, as they will only have to address highly complex customer scenarios or exceptions to standard operations. This also enables them to focus on building connections with customers to garner their satisfaction and loyalty.
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customer, service, operations, optimization
    
LogMeIn
Published By: Fiserv     Published Date: Nov 06, 2017
Don’t Let Non-Compliance Fines Impact your Bottom Line and Reputation. Manual reconciliation of vast amounts of data is an arduous process, involving countless staff hours that includes backtracking, often ending without an audit trail to demonstrate how the balance sheet was derived. Automated processes offer a solution to this risk-laden adventure. In the white paper, The Buried Costs and Hidden Risks of Manual Reconciliation for Insurers, learn how to calculate and compare the costs of a manual system versus an automated system.
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manual reconciliation, automated reconciliation for insurers, automated reconciliation, automated insurance reconciliation, automated reconciliation system, non-compliance, data reconciliation
    
Fiserv
Published By: IBM     Published Date: Sep 11, 2017
This book is written for readers who have varying levels of familiarity with ODM. It doesn’t focus on any particular vendor’s offering; instead, it talks about the features of ODM as a model for managing operational decision-making. This book isn’t about offline business intelligence systems. While those systems are very valuable, the focus of this book is on automated decisions that can be executed in real time in conjunction with your business applications and processes.
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odm, management, operation-decision making, intelligence systems
    
IBM
Published By: Kronos     Published Date: Jul 26, 2017
Learn how to assess your options and select the automated time and attendance solution that’s right for your business. Finding a time and attendance solution that fits your business can be overwhelming and frustrating. But it doesn’t have to be. That’s why Kronos created this helpful guide, based on the real-business experiences of our customers who, like you, converted manual or semimanual time and attendance processes into fully automated systems. Find out how to cut through the hype and select the solution that best fits your needs, what you need to get funding and support, and what tough questions you should ask every vendor.
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attendance solution, automated time, funding and support, business tips
    
Kronos
Published By: OnBase by Hyland     Published Date: May 16, 2017
The role of enterprise content management (ECM) as a centralized document repository is well established. However, the value of ECM increases exponentially when it is leveraged as an information hub between line-of-business (LOB) systems to facilitate key processes, keep data in sync and maximize investments in existing applications.
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hyland, ecm, document repository, enterprise information hub, automated business processes
    
OnBase by Hyland
Published By: SAS     Published Date: Aug 03, 2016
Tax fraud is already prevalent, and fraudsters are more sophisticated and automated than ever. To get ahead of the game in detecting fraud and protecting revenue, tax agencies need to leverage more advanced and predictive analytics. Legacy processes, systems, and attitudes need not stand in the way. To explore the challenges, opportunities, and value of tax fraud analytics, IIA spoke with Deborah Pianko, a Government Fraud Solutions Architect within the SAS Security Intelligence practice.
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finance, tax fraud, security, protecting revenue, opportunities, analytics
    
SAS
Published By: SAP     Published Date: Jul 18, 2016
A long-time user of SAP software, SAP for Retail solutions are the IT backbone of ULTA's operations. From real-time data to analytics, to automated back-end processes, to comprehensive employee support. ULTA is using IT to drive better, more personalized service and consistent shopping experiences. Learn how SAP helps ULTA Beauty Run Simple.
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SAP
Published By: BlackLine     Published Date: Jun 15, 2016
Finance is shifting from traditional rigid and manual accounting processes to more automated, more flexible, and more agile cloud based systems. This shift is essential, because it provides the productivity benefits so that finance can focus more on reporting and analyzing financial performance. Download this eBook, “The Modern Approach to Closing the Books” to learn a new approach to the Record-to-Report processes - an approach in which automation, controls and period-end tasks are embedded within daily activities allowing for; more balanced workloads, time freed for analysis, current – not out of date – results, and Finance to better align with business operations.
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BlackLine
Published By: Puppet     Published Date: May 20, 2016
This July 2015 Forrester Report explores: - Why consistent, automated DevOps processes are essential to closing vulnerabilities and limiting exposure. - Practices, such as infrastructure as code and automated provisioning, for closing holes as soon as patches are available. - How DevOps and security professionals can work together to adopt DevSecOps.
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Puppet
Published By: IBM     Published Date: Apr 04, 2016
A white paper discussing why global threat intelligence is more important than ever in the fight against web fraud, and how IBM uses this threat intelligence to deliver automated threat protection to financial institutions.
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ibm, threat management, global threat intelligence, automated processes, web fraud
    
IBM
Published By: Coupa     Published Date: Mar 07, 2016
User adoption of automated business processes for procurement, invoicing and expense management still hovers around 20-40%. Coupa’s modern, easy-to-use, easy-to-configure platform can change that. Coupa helps extend the reach of your Oracle ERP system, by plugging seamlessly into your established framework.
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Coupa
Published By: Oracle     Published Date: Feb 10, 2016
New online/ecommerce flows and customer interactions make or break today's omni-channel customer experience. The most automated organizations have transformed business processes to understand B2B/B2C customers, channels, and costs. Leading companies (top 30% studied) successfully invest in cloud-based, customer-driven capabilities to support their omni-channel initiatives and strategies.
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oracle, cloud based supply chain, business transformation
    
Oracle
Published By: Esker     Published Date: Dec 18, 2015
Includes success stories from other companies running SAP who automated their O2C processes! Download now!
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esker, performance gap, document processes, sap solutions, sap
    
Esker
Published By: ServiceNow     Published Date: Oct 02, 2015
ServiceNow ExpressSM brings together all the great features you need to address these common IT Service Management challenges and more. • Revolutionize request management with a self-service portal and automated routing • Track assets centrally though an integrated CMDB across all IT processes • Make reporting timely and informative with one-click reporting, dashboards and gauges
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ServiceNow
Published By: Infoblox     Published Date: Jun 18, 2015
Download this white paper to learn how GlaxoSmithKline worked with Infoblox to implement automated provisioning processes and move toward a single-tenancy cloud.
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infoblox, glaxosmithkline, automated provisioning processes, single tenancy cloud, dns, dhcp
    
Infoblox
Published By: Oracle Primavera     Published Date: Apr 17, 2015
Learn how top performers select and execute transformative projects due to the centralized information and automated processes that Project Portfolio Management (PPM) solutions provide.
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ppm, oracle, transformative projects, project portfolio management
    
Oracle Primavera
Published By: Kronos     Published Date: Apr 16, 2015
To learn more about "lean labor" and how it can benefit your organization, watch "The 7 Wastes of Lean Labor." This video provides an introduction to lean labor by describing the wastes all manufacturers face and how these same challenges apply to your workforce.
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workforce management system, fully automated, cloud based, manufacturers, timekeeping, payroll, streamlining, manual processes
    
Kronos
Published By: Kronos     Published Date: Apr 15, 2015
Managing a rapidly evolving workforce with outdated tools and manual processes drags down HR. It saddles you with too many administrative tasks, and can keep you from focusing on what you do best: engaging with employees.If this sounds like your current reality, then it’s time to evaluate your workforce management system. Download this new eBook to learn:
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workforce management system, fully automated, cloud based, manufacturers, timekeeping, payroll, streamlining, manual processes
    
Kronos
Published By: Kronos     Published Date: Apr 15, 2015
Based on data from more than 200 organizations in Brandon Hall Group’s 2014 Workforce Management Study, this paper reviews the evolution of time and attendance, the impact of automation and integration, and the key role time and attendance solutions play in managing and measuring today’s workforce.
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workforce management system, fully automated, cloud based, manufacturers, timekeeping, payroll, streamlining, manual processes
    
Kronos
Published By: CenturyLink     Published Date: Jan 02, 2015
Don’t be blindsided by your cloud bill. Download “Solving for ‘Total Cost’ in the Cloud.”
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cloud, hidden costs, tco, personnel costs, automated cloud processes
    
CenturyLink
Published By: CenturyLink     Published Date: Jan 02, 2015
Don’t be blindsided by your cloud bill. Download “Solving for ‘Total Cost’ in the Cloud.”
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cloud, hidden costs, tco, personnel costs, automated cloud processes
    
CenturyLink
Published By: Esker     Published Date: Dec 08, 2014
Discover the inspiring stories of five companies who successfully automated their manual order processing methods with Esker — and have the results to prove it. Esker has been referred to as a game-changer. Read the customer stories for yourself and envision your launch into optimized business processes. Download now!
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business transaction, csr, processing, sales orders, faxes, fax machine, data, sap, application, print, email
    
Esker
Published By: McAfee     Published Date: Nov 20, 2014
How do we get more visibility into attacks across our environments, improve our response, and reduce response time? SANS Analyst, James Tarala, provides insight on the solution by automating functions that should be automated and connecting the dots between detection systems and response. Connecting these dots and applying intelligence provides responders rich context into the observed behaviors for taking action. Integrating these processes improves accuracy, while reducing time, manpower, and costs involved in detecting and managing events. This white paper explores how to achieve this.
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sans, incident response, detection systems, data correlation and aggregration, siem, security analytics tools
    
McAfee
Published By: Adobe     Published Date: Nov 04, 2014
In this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations. We will discuss real-world examples and draw lessons that businesses of all sizes can use.
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adobe, communications, business automation, business communications, operations, human resources, office compliance
    
Adobe
Published By: VMware, Inc     Published Date: Oct 28, 2014
For organizations with disaster recovery services in place, the challenge often lies in supporting the ongoing maintenance and re-evaluating the initial investment versus newer offerings as their environment continues to expand, or leases expire. Fortunately, the landscape of disaster recovery solutions is shifting to accommodate changing IT needs. VMware vCloud® Air™ Disaster Recovery provides simple, affordable, automated processes for replicating and recovering critical applications and data — at a fraction of the cost of duplicating infrastructure or maintaining additional data centers. Organizations can afford to scale their efforts as needed, with flexible terms and resource options.
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cloud, disaster recovery, infrastructure, automated processes, replication
    
VMware, Inc
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