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Published By: Infosys     Published Date: May 21, 2018
A major telecoms client was struggling with time to market. Keen to launch a new youth brand, it had a number of innovative value-added digital services it wanted to offer; but it was taking a long time to implement them. Launching a new brand meant a 12-15 month cycle, which was unacceptable. The reason was that, whenever anyone wanted to launch a new product or feature, they had to work on both the back-end and the front-end and then integrate it with the front end applications to make it work. This was so time-consuming and difficult that we were appointed to introduce a micro services layer in between, which would shorten development timescales.
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market, brand, launch, digital, services, client
    
Infosys
Published By: CDW Symantec     Published Date: Sep 06, 2012
See what happens if you neglect to protect your mission-critical applications and data, and learn what you can do to mitigate disaster.
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data protection, data recovery, backup and recovery, disaster recovery, cloud-based backup services, virtualization
    
CDW Symantec
Published By: ITinvolve     Published Date: Apr 16, 2013
Many IT organizations struggle to assign tickets to the right resources the first time, suffer outages and service degradations from IT changes, and have a backlog of recurring problems that continues to grow. Read this use case document to understand how social IT collaboration can breathe new life into your existing service desk or ITSM installation without the need to replace it.
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it organizations, itinvolve, it changes, itsm installation, backlog, suffer outages
    
ITinvolve
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: IBM     Published Date: Sep 10, 2009
Data protection and recovery can be a complicated problem in remote offices. But there are options. This white paper explores a range of possibilities, and shows how an adaptive data protection solution can protect remotely stored data for enterprises of all sizes.
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ibm, applications, risks, rcovery considerations, backup, tivoli software, tivoli® storage manager fastback, remote office
    
IBM
Published By: Logicworks     Published Date: Jan 27, 2014
In this whitepaper, you will learn how to overcome 3 fundamental problems that organizations face in the context of managing their backup windows.
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logicworks, backup, backup window, back-as-a-service, baas, restores, archiving, cloud
    
Logicworks
Published By: Logicworks     Published Date: Jan 27, 2014
In this whitepaper, learn how your organization can more easily satisfy compliance obligations using cloud-based backup.
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logicworks, backup, backup-as-a-service, baas, storage, compliance, servers, data stores
    
Logicworks
Published By: Evident.io     Published Date: Nov 19, 2015
Collaboration services, email, managed services, and backups and disaster recovery are the most common current use cases for cloud services, according to the results of a new SANS survey on cloud security. The 485 IT professionals who participated in the survey reported using a variety of cloud providers and service models, including software-as-aservice (SaaS) cloud offerings, along with a fairly even mix of infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) implementations. Most respondents said they are investing in both public and private clouds as needs dictate.
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evident, cloud security, collaboration services, 485 it, disaster recovery, cloud services, saas
    
Evident.io
Published By: Zebra Technologies     Published Date: Jan 30, 2019
Don’t let your legacy devices hold you back. Watch these three exclusive 2018 webinars to learn how Zebra can help you and your organization modernize your warehouse. Webinar #1: The Age of Android in the Enterprise Zebra’s Kevin Lollock, Regional Product Manager, Mobile Computing OS and Developer Platforms will unpack the vast migration to Android™ and the opportunities available for your warehouse and distribution centers. Webinar #2: Modernize the Warehouse with Android Warehouses without Windows®? Mark Wheeler, Zebra’s Director of Supply Chain Solutions discusses the migration to Android devices and shares a vision of the warehouse of the future. Webinar #3: How to Start your OS Migration Zebra’s Ritesh Gupta, Lead for Zebra Learning Services simplifies the steps of migrating to Android devices, including key considerations for planning, management, support and security. Get free access to these Webinars today!
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Zebra Technologies
Published By: Oracle     Published Date: Aug 19, 2016
This white paper goes into detail about Oracle's backup and recovery strategies.
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Oracle
Published By: Vision Critical     Published Date: Jun 23, 2009
When new ideas and market opportunities arise, Vodafone New Zealand's goes directly to customers for their feedback. The company has 30,000 New Zealanders on their community panel, Vodafone Voice. With rapid results and actionable insights, the panel is able to provide Vodafone Executives timely answers to make informed decisions that maintain brand relevance for customers. Vodafone relies on the panel to assist in making decisions around which products, services or offerings are worth pursuing.
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vodafone, online community, customer voice, customer data, crm, cost savings, vision critical, marketing research
    
Vision Critical
Published By: Silver Peak     Published Date: Jun 24, 2013
Background and Goals of the 2013 Application and Service Delivery Handbook Throughout the 2013 Application and Service Deliver Handbook, the phrase ensuring acceptable application and service deliver will refer to ensuring that the applications and services that an enterprise uses: Can be effectively managed Exhibit acceptable performance Incorporate appropriate levels of security Are cost effective
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application, service delivery, cost effective, security, technology, encryption, supporting chatty protocols, transmitting files
    
Silver Peak
Published By: Salesforce.com     Published Date: Apr 16, 2013
Successful mobile apps, especially enterprise mobile apps, typically need to interact with a well-architected set of back-end services, but most mobile app developers are more skilled at client-side front-end development. Enter mobile back-end-as-a-service (BaaS), a new set of hosted platforms that addresses the gap between front-end development proficiency and back-end infrastructure requirements. Enterprise-class back-end-as-a-service addresses scalability while providing an integration platform into existing enterprise services. Use this research as your guidebook to navigating the emerging BaaS landscape.
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cloud mobile development, applications, baas, back end as a service, mobile application development, apps, mobile applications, enterprise
    
Salesforce.com
Published By: Riverbed     Published Date: Jul 10, 2017
DevOps is critical to accelerating digital business success. Research studies over the past several years consistently back this up, revealing benefits such as improved service delivery, increased customer satisfaction, and significant revenue growth.
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Riverbed
Published By: AWS     Published Date: Jul 24, 2019
Respond to customer feedback faster Organizations are demanding greater flexibility from the software they use. Yet, most line-of-business applications are built on top of rigid commercial databases that make them difficult and expensive to deploy. By building applications on top of Amazon Aurora, a cost-effective database solution from Amazon Web Services (AWS), independent software vendors (ISVs) can get away from commercial databases and the hassles they create for end customers. In this webinar, AWS Partner Network (APN) Premier Consulting Partner Onica will show you how to leverage Amazon Aurora to make it easier for customers to operate your software, in turn increasing sales. You will also learn how to leverage the breadth and depth of AWS services to improve developer productivity and become more responsive to customer feedback as a result.
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AWS
Published By: Iovation     Published Date: Sep 25, 2009
ReputationManager is a real time fraud management solution and a forensic fraud analysis tool to identify and reduce the impact of online fraud such as chargebacks, stolen credit cards and identity theft, as well as abusive activity such as chat abuse, predatory behavior, and other forms of online harassment. This study illustrates the financial impact of using ReputationManager as part of a financial services organization's online credit card application process.
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iovation, reputationmanager, real time fraud management solution, forensic fraud analysis tool, online fraud, online harassment, fraudulent applications, detection process
    
Iovation
Published By: Intacct     Published Date: Sep 09, 2014
The professional services market is back—and more competitive than ever. How will you outperform your competitors? By monitoring the financial metrics that matter. Through years of thorough research, Service Performance Insight has analyzed and identified the profit-centric measures that are highly correlated with financial success in professional services. Download the white paper, "The 5 KPIs that Matter for Professional Services," to learn: • The importance and primary characteristics of financial maturity. • The 5 financial metrics critical to service organizations. • Where successful service organizations fall in these metrics.
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financial success, profit, professional services
    
Intacct
Published By: Micro Focus     Published Date: Aug 28, 2014
Deliver value back to the business faster than before with the Micro Focus Enterprise solution set. Micro Focus' products for IBM zEnterprise make your mainframe work even smarter. Successfully achieve rapid Time to Value of core mainframe applications, helping tackle the growing IT innovation, maintenance and compliance backlog. Faster application service delivery is achieved through technology that transforms mainframe application analysis, modernization, development, testing and workload optimization.
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mainframe, core applications, it innovation
    
Micro Focus
Published By: Rackspace     Published Date: Jan 19, 2016
Rackspace® Private Cloud Powered by OpenStack® is backed with our results-obsessed service known as Fanatical Support.® Our exceptional customer service means we’re in it with you every step of the way. From initial design to ongoing management for your production environment, we manage your cloud so you can focus on your core business.
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rackspace, cloud, information technology
    
Rackspace
Published By: IBM     Published Date: Apr 09, 2015
How can you get actionable insight from user feedback to develop mobile apps that engage users and deliver what matters to them? The answer lies in cloud-based services that enable rapid collection and analysis of user feedback combined with automation enabling faster response.
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application integration, mobile apps, coding, cloud-based services, cloud computing, automation, user feedback
    
IBM
Published By: XO Communications     Published Date: Jul 17, 2014
Bank Administration Institute (BAI) is a financial services association that offers expertise in retail banking, payments and regulatory compliance.
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bai, streamlines, data, backup, disaster, recovery, financial services, retail banking
    
XO Communications
Published By: Oracle     Published Date: Nov 05, 2013
This Oracle FSN white paper provides CFOs with a strategic playbook on how to leverage the Cloud to drive greater agility in response to economic and competitive change, and more flexibility and choice in how you deploy and manage enterprise applications.
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zenithoptimedia, oracle, fsn, strategic cfo, embrace the cloud, catalyst for change, obstacles to change, change management
    
Oracle
Published By: Riverbed     Published Date: Sep 05, 2014
Information is becoming the currency of the 21st century, and organizations of all sizes are creating more information than ever before. Frequently, organizations struggle with how best to balance storage requirements with available budgets. The benefits of greater storage capacity are clear: better change management and roll-back, easier archival and discovery, reliable backup and recovery. But to continually grow on-site capacity requires unsustainable investment and introduces unnecessary risk. Prominent cloud service providers present an appealing alternative with their vast amounts of storage, offering low cost, high availability, and built-in redundancy. Riverbed’s Whitewater® family of cloud storage gateways is a drop-in replacement for existing tape- and diskbased backup targets, cuts backup costs 30-50% compared to tape and disk, and provides effective DR capability with minimal effort.
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data security, cloud storage, gateways, requirements, archival, discovery, management
    
Riverbed
Published By: IBM     Published Date: Nov 19, 2014
As the use of mobile devices exponentially expands, so too does security threats to the increasing number of mobile applications that companies rely on. As a result, companies struggle to keep pace with mobile application security and face the risk of embarrassing and costly data breaches. In this technical session, you’ll learn how Worklight Application Scanning helps you deliver applications that aren’t susceptible to the most common types of malware, including SQL Injection and Cross-Site Scripting. In addition, you’ll learn how this powerful tool helps address the OWASP Top 10 Mobile Risks for 2014.
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application screening, user feedback, mobile app development, cloud-based services
    
IBM
Published By: Datalink     Published Date: Aug 21, 2009
This white paper provides: An objective approach to making decisions about data recovery technologies. (disk-based enhanced data recovery or traditional tape-based) The disk-based architectures for enhanced data recovery.
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data recovery, disaster plan, data backup, disaster recovery, tape backup, disk backup, disk-based, tape-based
    
Datalink
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