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Published By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, user experience
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Apr 02, 2008
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, configuration management
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Feb 18, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL®) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
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asg, cmdb, bsm, itil, bsm, metacmdb, asg ddm, cab
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Nov 05, 2009
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
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asg, cmdb, bsm, itil, bsm, metacmdb, workload automation, wla
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Feb 23, 2010
There are success stories of businesses that have implemented Business Service Management (BSM) with well-documented, bottom-line results. What do these organizations know that their discouraged counterparts don't?
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Mar 10, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
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asg, cmdb, bsm, itil, ema, configuration management, itsm, bsm
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Apr 20, 2010
Application modernization is a powerful method for extending the life and improving the business value of a company's critical application assets. It provides an attractive and cost effective alternative to application development, enabling companies to defer investment in replacement initiatives without compromising business support.
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application modernization, forrester consulting, apo, asg, application portfolio optimization
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Mar 01, 2010
In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes.
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asg, ema, enterprise management associates, dashboards, cio, ceo, coo, cfo
    
ASG Software Solutions
Published By: Sitecore     Published Date: Aug 05, 2009
Organizations see Web content management as a pivotal solution component in driving new business value. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
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gartner, magic quadrant, web content management, wcm, marketscope
    
Sitecore
Published By: Nuance Communications     Published Date: Jun 17, 2009
The response to possible bank card fraud is one of the most important factors affecting the relationship that customers have with their bank. For customer-centric financial institutions who issue millions of bank cards, any instance of possible fraud is both a business risk to be managed and an opportunity to strengthen customer relationships.
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nuance, retail banking, fraud, identify, contact, theft, outbound, business risk
    
Nuance Communications
Published By: ExpertVoice     Published Date: Sep 25, 2019
When Q4 rolls around, people start hanging Christmas lights, planning family gettogethers, stocking up on booze for said family get-togethers — and buying gifts. It’s true, the last quarter of the year is great for sipping eggnog, but it’s also when big and small businesses alike make or break their revenue goals, often making 20-30 percent of their annual sales, according to the National Retail Federation. With the average holiday shopper purchasing 16 gifts during the season, wintertime is salestime. We’ve compiled the 10 things brands and retailers can do to boost revenue during the holiday season — and keep customers coming back for more.
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ExpertVoice
Published By: OnSIP     Published Date: Apr 05, 2012
Hosted Voice over IP business phone services are now more affordable, and more flexible than traditional business telephony solutions.
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OnSIP
Published By: Marketo     Published Date: Sep 03, 2019
Having to make big decisions on behalf of your entire business can be intimidating — as marketers, sometimes we’d rather choose to play it safe and see what unfolds naturally, instead of risking the “wrong” move. But what if we told you the safer choice isn't actually safe at all? It's true: indecision and lack of action can actually pose far more of a threat to the wellbeing of your business than you might think. Download this ebook to learn the five biggest risks that come with staying passive, and see why tackling your decisions head-on matters.
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Marketo
Published By: StrongMail     Published Date: Jun 08, 2008
The growing trend towards insourcing marketing and transactional email is being driven by businesses that are looking for ways to improve their email programs, increase data security and lower costs. When evaluating whether it makes more sense to leverage an on-premise or outsourced solution, it's important to understand how the traditional arguments have changed.
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strongmail, social media, email marketing, on-premise advantage, transactional email, insourcing, bounce management, spam trappers
    
StrongMail
Published By: AWS     Published Date: Oct 01, 2019
By 2020, Gartner predicts 100% of new entrants to IT – and 80% of historical vendors – will offer subscription-based business models to their customers. These organizations are prioritizing the cloud over on-premises data centers and legacy software, so they can more efficiently deliver highly available, scalable, and cost-effective service offerings. To remain competitive, you need to modernize your approach to .NET development – and Amazon Web Services (AWS) is the ideal place to start. This whitepaper will explore best practices for containerizing your Windows workloads on AWS, including how to design your containers, which AWS services to leverage, and how to modernize your existing .NET applications for the cloud.
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AWS
Published By: AWS     Published Date: Oct 07, 2019
Software development has evolved from rigid waterfall methodologies to more streamlined approaches, like Agile and more recently DevOps. This evolution has taken place in large part to shorten development life cycles and meet increased business demands. Today, businesses of all sizes have built an advantage by implementing a DevOps culture and processes, which break down silos between development and operations, allowing organizations to create better software faster. As organizations implement DevOps on Amazon Web Services (AWS), they need to understand the security implications. The AWS Shared Responsibility Model makes clear that AWS secures what’s “on the cloud,” while the customer is responsible for securing their assets “in the cloud.” When AWS customers go about securing their DevOps environments, they need to do so in a way that provides robust protection without limiting developer agility.
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AWS
Published By: AWS     Published Date: Oct 07, 2019
While monitoring is critical for any business, it is especially imperative for highly regulated industries such as healthcare. With patient data to protect and regulatory standards to meet, you need to make sure your teams are building solutions that comply. If you’re not compliant, you need to be able to quickly remediate issues, so you can still get your products out to market and deliver better patient care.
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AWS
Published By: AWS     Published Date: Oct 09, 2019
Organizations often struggle to protect business-critical applications from ever-increasing threats. Many organizations lack the security staff, and sometimes knowledge, to mitigate the seriousness—and scope—of the attacks they constantly face. APN Security Competency Partner Imperva provides automated security solutions that can help you defend against both known and zero-day attacks and increase visibility across your entire Amazon Web Services (AWS) environment, to rapidly stop attacks and quickly identify the real threats that need to be investigated. Join our upcoming webinar to learn how DigiCert has protected both their AWS and on-premises environments from DDoS attacks and other threats by using Imperva’s SaaS Web Application Security solution. This versatile security offering helps keep application workloads safe across cloud and on-premises environments and can be managed from a single pane of glass, enabling security teams to more effectively and efficiently secure business
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AWS
Published By: AWS     Published Date: Oct 09, 2019
Fulfilling the security and compliance obligations within the AWS Shared Responsibility Model is critical as organizations shift more of their infrastructure to the cloud. Most infrastructure and application monitoring solutions haven’t caught up to meet these new requirements, forcing IT and security teams to resort to traditional monitoring strategies that don’t allow for innovation and growth. Join us for this webinar to learn how Splunk and AWS give you end-to-end visibility across your applications and help quickly detect potential security threats. Find out how Experian leveraged Splunk Cloud to deliver log data in near real-time to their operations teams for analysis and monitoring, roll out new features/updates faster, create reusable features to deploy in multiple customer environments to scale with their business, and ensure adherence to security and compliance standards.
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AWS
Published By: AWS     Published Date: Oct 09, 2019
As your business grows, so do your infrastructure needs. With their growing AWS infrastructure, it was important that Informatica simplify security, increase agility, and adopt a more DevOps-centric development model. Join our upcoming webinar to learn how Informatica leveraged RedLock, Palo Alto Networks’ security and compliance solution, to help build security earlier in the development process so vulnerabilities could be remediated faster. You will also learn how other businesses, like yours, can manage the security in your environment with greater ease and control.
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AWS
Published By: AWS     Published Date: Oct 09, 2019
While digital transformation helps create many business opportunities, it can also expose your organization to new vulnerabilities and regulations which require new security solutions. Qualys Cloud Platform is intentionally built to give businesses comprehensive visibility and security of Amazon Web Services (AWS) workloads and hybrid environments while avoiding the cost and complexities that come with managing multiple security vendors. Qualys' offerings simplify security on AWS by integrating into workflows for streamlined deployment and use, while providing a complete view of the security and compliance posture of all your AWS assets across multiple accounts and regions from a centralized UI. Attend this upcoming webinar to learn more about the Qualys consolidated stack of security and compliance applications. Also learn how Ancestry.com, the largest for-profit genealogy company in the world, uses Qualys Cloud Platform on AWS to continuously assess their development and production e
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AWS
Published By: AWS     Published Date: Oct 09, 2019
Businesses are often challenged with the complexities of protecting their physical, virtual, and cloud workloads while also meeting their part of the Amazon Web Services (AWS) Shared Responsibility Model. IT security leaders are inundated with too many security tools that aren’t built for their specific environments. Additionally, these responsibilities often entail large amounts of manual processes and people to administer them. As such, there is a need for a solution that provides a secure environment for you to transact your business without slowing you down. Trend Micro™ Deep Security™ is optimized to support the broadest set of platforms and environments (on-premises, virtual, on AWS, or containers) while delivering multiple threat defense techniques to help DevOps teams rapidly detect security incidents, fulfill compliance requirements, and securely deploy containers. In this webinar, you’ll learn real customer use cases that have successfully leveraged Trend Micro Deep Securit
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AWS
Published By: 123Together     Published Date: Mar 17, 2009
With the current state of the economy, IT executives are being asked to stretch their budgets in order to keep their businesses profitable. In 2008, Median IT spending per user fell to $6,667 from the previous year's $7,397, according to Computer Economics. This represents a 6.2% reduction, consistent with the fact that IT managers were supporting an increasing number of users without corresponding increases in IT spending. IT spend continued to decline in 2009 and uncertainty and caution is still prevalent in 2010.
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123together, it strategies, economy, stability, collaboration, green it, outsourcing, microsoft exchange
    
123Together
Published By: 123Together     Published Date: Feb 05, 2009
Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity
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123together, it strategies, ediscovery, finra, regulation, security, finra, contact management
    
123Together
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