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Published By: ASG Software Solutions     Published Date: Jun 15, 2009
ASG's Business Service Portfolio (BSP) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
ASG Software Solutions
Published By: SAS     Published Date: Apr 25, 2017
Business intelligence has come a long way ? from assistance with report generation to self-service platforms for discovery and analytical insight. As technological capabilities and business aptitude with information continue to advance, the next generation of BI will be even more capable and valuable to the enterprise. To discuss today’s success factors and tomorrow’s opportunities, IIA spoke with Andy Bitterer, Senior Director of Business Intelligence Product Management at SAS, and Tapan Patel, Principal Product Marketing Manager at SAS.
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SAS
Published By: Riverbed     Published Date: Jan 28, 2014
Forrester benchmark data on current state of application availability and performance within the enterprise. In conducting a survey of 159 IT professionals with direct responsibility for business-critical applications, Forrester found that all enterprises surveyed had fundamental issues while managing the performance of these applications and business services. Read the report to learn the key findings of this study.
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riverbed, forrester consulting, application performance management, application availability, enterprise, it transactions, business services, business-critical applications, proactive performance management, lowering operational costs, it efficiency, meaningful alerts, proactive alerting, root-cause identification, end user experience monitoring, wan optimization technologies
    
Riverbed
Published By: Cisco     Published Date: Aug 18, 2014
IT can be one of the biggest concerns for businesses today. Security, compliance, enablement, cost control and scalability must all be considered. Additionally, with insurgent trends such as mobility changing the face of business, choosing a partner who is able to consultatively deliver multiple services and solutions is increasingly important. We have now strengthened the scope of our Unified Computing System by expanding our data centre management capabilities. Fill in your details to the right to download your free white paper and learn how we have become the key supplier of converged technology and services in this space.
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ucs, scope, cisco, security, compliance, servers, data, innovative, data center, architecture, performance, processors, blade, equipment
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
Cisco is continuously innovating to help businesses reinvent the enterprise data center and deliver superior IT services for greater business impact. To that end, Cisco has developed robust infrastructure management tools for your Cisco Unified Computing System™ (Cisco UCS™) data center that work with and extend tools you may already use to monitor, provision, configure, and orchestrate your Microsoft server and application software.
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solution guide, integrate, infrastructure, solutions, applications
    
Cisco
Published By: Riverbed     Published Date: Jul 15, 2014
Your business is complex. Big data promises to manage this complexity to make better decisions. But the technology services that run your business are also complex. Many are too complex to manage easily, fueling more complexity, delays, and downtime. Forrester predicts this will inevitably get worse. To combat this onslaught, you can no longer just accelerate current practices or rely on human intelligence. You need machines to analyze conditions to invoke the appropriate actions. These actions themselves can be automated. To perform adaptive, full-service automation, you need IT analytics, a disruption to your existing monitoring and management strategy.
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big data analysis, it analytics, manage, complex, automation, monitoring, management strategy
    
Riverbed
Published By: HP     Published Date: Apr 13, 2014
Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function. Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year.
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apm, application performance, arcsight, bsm, business service management, communication service provider, ddma, discovery and dependency mapping, it operations group, it performance suite, it case study, omi, operations manager i, perform it, vodafone ireland, enterprise security
    
HP
Published By: HP     Published Date: Apr 13, 2014
Deliver game-changing uptime. Read how Playtech, the world’s largest publicly-traded online gaming software supplier, achieves 99.999% uptime and detects and fixes issues in minutes versus hours with comprehensive IT monitoring tools.
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bpm, bsm, business process monitor, business service management, hp it performance suite, it case study, it infrastructure, omi, operations manager i, playtech, sha, service health analyzer, business continuity, online gaming, visibility
    
HP
Published By: HP     Published Date: Apr 13, 2014
Cut the cost and complexity of managing you large, hybrid server estate. Learn how Turkcell, the leading GSM operator in Turkey, reaps benefits from server automation including reductions in the time needed to check adherence to security compliance policies from 55 hours to 20 minutes and cutting the time taken to provision virtual PCs from five days to 40 minutes.
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hp operations orchestration, hp server automation, hp support, it case study, turkcell, bsm, business service management
    
HP
Published By: HP     Published Date: May 05, 2014
Leveraging HP breadth to increase security, lower risk, increase efficiency: Find out how CapitalOne has improved compliance, lowered risk, eliminated bottlenecks, reduced cost, and moved from silos to integration by leveraging the HP Software portfolio. Headquartered in McLean, Virginia, Capital One offers a broad array of financial products and services to consumers, small businesses and commercial clients in the U.S., Canada and the UK.
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bsm, business service management, it operations group, it case study, capital one, automation
    
HP
Published By: HP     Published Date: May 05, 2014
Discover, map, and optimize assets to streamline global data centers, speed audits, slash costs: Using HP’s Business Services Management portfolio, GE Capital has realized an $8 million annual savings through data center consolidation. Find out how they addressed their key IT challenges of data center simplification, asset management and capacity management. GE Capital is the financial services unit of the American conglomerate General Electric. GE Capital provides commercial lending and leasing, as well as a range of financial services.
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bsm, business service management, ddma, discovery and dependency mapping, it operations group, it performance suite, it case study, ge capital, services
    
HP
Published By: HP     Published Date: Aug 22, 2014
Working together, HP BladeSystem and HP OneView help you transform business economics by accelerating service delivery. Accelerate service delivery with the Power of One—one infrastructure, one management platform—that’s converged, federated, and automated.
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bladesystem, economics, platform, service, delivery, converged, automated, federated, infographic
    
HP
Published By: HP     Published Date: Aug 25, 2014
Integrated computing platforms enable IT to focus on more valuable tasks that will speed time-to-market and improve application deployment and availability to better support the business. HP ConvergedSystem 700x with VMware vSphere is a flexible preconfigured solution designed for small to large enterprise and service provider deployments. Built on HP ProLiant or HP BladeSystem servers, HP StoreServ storage, and HP 5900-Series and HP Flex10 networking. HP ConvergedSystem 700x with VMware vSphere solutions are designed to address virtualization complexity, expedite virtualization deployments, and serve as the foundation for private cloud implementations. Read this whitepaper to learn more about ESG’s analysis of the costs and benefits—and ultimate economic value—associated with deploying and managing HP ConvergedSystem 700x with VMware vSphere versus a comparable conventional data center infrastructure comprised of discrete, nonintegrated compute, storage, network, and management compon
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converged system, economic, enterprise, computing, platforms, deployment, vsphere, application, virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution, public, private, business
    
HP
Published By: HP     Published Date: Aug 25, 2014
HP ConvergedSystem 700 for Virtualization has been designed to address one of today’s top priorities for IT organizations – reducing data center complexity. Pre-configured to meet a range of business needs, HP ConvergedSystem 700 for Virtualization offerings can be easily and rapidly deployed to support a variety of virtualized application environments. HP does all the work, using balanced building blocks of servers, storage, and networking, along with integrated management software and bundled support.HP ConvergedSystem 700 for Virtualization delivers a best-in-class virtualized infrastructure, with integrated software, hardware, services, and support – all delivered as a single, proven solution that is enabled for cloud management. Read this techincal whitepaper to learn more.
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converged system, server, complexity, storage, networking, virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution, standardizing
    
HP
Published By: HP     Published Date: Aug 25, 2014
HP ConvergedSystem 700x for Virtualization has been designed to address one of today’s top priorities for IT organizations – reducing data center complexity. Pre-configured to meet a range of business needs, HP ConvergedSystem 700x for Virtualization offerings can be easily and rapidly deployed to support a variety of virtualized application environments. HP does all the work, using balanced building blocks of servers, storage, and networking, along with integrated management software and bundled support.HP ConvergedSystem 700x for Virtualization delivers a best-in-class virtualized infrastructure, with integrated software, hardware, services, and support – all delivered as a single, proven solution that can support multiple hypervisors and is enabled for cloud management. Read this technical whitepaper to learn more.
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converged system, server, complexity, storage, networking, virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution, standardizing
    
HP
Published By: IBM     Published Date: Feb 10, 2014
Customer Intimacy has become an essential driver for company success.In this white paper, you’ll learn how customer intimacy can be implemented at your organization in five practical steps.
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ibm, business analytics, customer analytics, crm, customer service, customer intimacy, cem, enterprise feedback management, data warehousing, insights, predictive analytics, performance management, crm & customer care
    
IBM
Published By: Oracle     Published Date: Mar 18, 2014
Customer relationship management (CRM) deployments are most effective when they legitimately support all three words that make up the acronym itself. Customers of the modern business-to-business (B2B) enterprise benefit when they purchase goods and services from companies who are focused on the buyer’s experience. Internal relationships within the selling organization are more effectively maintained when all customer-facing stakeholders have access to the rich data contained in a well-maintained CRM. And the management of the enterprise providing solutions can run their business like a finely-tuned machine when the maximum levels of visibility into customers and accounts are clear and accurate. This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems.
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oracle, customer relationship management, crm, b2b, internal relationships, sales effectiveness, sales teams, sales strategy, buyer experience, sales
    
Oracle
Published By: Symantec Corporation     Published Date: Oct 08, 2014
"SSL certificates have moved beyond the ‘Buy’ page. They are embedded in your business. In fact, SSL Certificates are a business-critical part of your IT infrastructure. However, managing individual certificates in a large organization is complicated by multiple locations, many servers, different business units, and rapidly growing Web-based services. The risks of hiccups and problems increases with the number of certificates, including lost sales when customers see security warnings about expired certificates on your site, damage to your brand and consumer trust because of problems with certificates and more. With these risks in mind, this guide provides five simple steps for IT professionals to take control of SSL certificates across the enterprise, and recommendations centralizing certificate management throughout their lifecycle."
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Symantec Corporation
Published By: Bocada     Published Date: Aug 21, 2009
The paper then reveals a methodical, step by step process for implementing an SLA, from drawing up the initial requirements, to using the SLA to drive continuous improvements that are squarely focused on strategic business value.
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service level, sla, service level agreement, service-level agreement, business management, business value, service management, itsm, bocada, bocata
    
Bocada
Published By: IBM     Published Date: Dec 12, 2006
The purpose of this paper is to highlight the issues, requirements, and technologies available for automated advanced name recognition.
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business process automation, data integration, data quality, information management, customer service, data management, enterprise software, contact management, marketing automation, crm, customer relationship management, ibm
    
IBM
Published By: IBM     Published Date: Apr 22, 2008
As service execution becomes increasingly important and complex, traditional job management tools aren't cutting it. With IBM Tivoli workload automation products, you can easily automate and manage simultaneous workloads across heterogeneous environments.
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business process, automation, tivoli, ibm, opt it, ibm opt it, service management, productivity, workload management
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
Today, an IT-driven, customer-centric business approach isn’t a luxury — it’s imperative. More and more businesses are moving out of a cost-centric view of their IT potential and into a realization that IT can transform business processes. This white paper shows how you can maximize your IT function by leveraging ITIL best practice processes. These guidelines can help you effectively manage IT changes, assets, personnel and service levels all while reducing costs—going beyond simple IT asset management to deliver proactive IT business improvements.
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itil, best practices, service management, asset management, ibm, ibm mi, ibm grm
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
Today’s operations teams are faced with more pressure than ever to ensure high service availability and performance. They must keep pace with the growing array of service demands, soaring costs, the rapid evolution of technology and an increasingly competitive marketplace. However, many organizations suffer from an obscured view into key business services and supporting technology, because they lack the closed-loop, cross-domain management that’s needed.
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ibm, ibm mi, ibm grm, service management, desktop management, it management
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
For a growing business, it’s increasingly difficult to integrate technological solutions and services to improve service management. So various frameworks have been created to help today’s IT professionals optimize their use of technology in managing IT processes. The third version of the Information Technology Infrastructure Library (ITIL) provides the latest set of process best practices for any service management improvement effort.
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ibm, ibm mi, ibm grm, itil, service management, it management
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
IT is becoming increasingly important in virtually every aspect of business. For enterprises to compete effectively in the marketplace, IT service management must broaden its focus and take a more holistic attitude toward IT service provision. The goal is to resolve the disconnect between IT and business within organizations in order to achieve necessary levels of resilience, control, availability and quality of service.
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ibm, ibm mi, ibm grm, service management, it management, itil, itsm
    
IBM
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