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Published By: ServiceSource     Published Date: Nov 01, 2013
In this book we describe best practices honed through 13 years of experience and partnership with some of the leading technology companies in the world. These best practices will give you insight into three key areas: • Data management & renewal opportunity generation • Sales strategy & execution • Continuing the renewal cycle We hope you enjoy this book!
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reducing customer churn, servicesource, recurring revenue, higher profit margins, drive innovation, drive performance, saas companies, competitive markets, less loyal customers, the cloud, profitable revenue stream, unique business process, technology platform, deliver real-time, fact-based plan, renewal ready data, accelerate analytics, channel partners, science of renewals
    
ServiceSource
Published By: CA Technologies EMEA     Published Date: May 23, 2018
Growing your enterprise is an ongoing priority. And, as the application economy continues to expand, it’s likely that you’re looking at digital business initiatives to fuel a significant portion of that growth. Among the most promising objectives of such a strategy are: • Providing superior digital experiences for consumers though mobile • Expanding markets and revenue streams through multiple channels • Connecting employees and partners to enterprise data anywhere, anytime • Launching innovative new services for the Internet of Things (IoT) Successfully executing a digital strategy requires the ability to launch new apps and coordinate your digital presence with partners. Application Programming Interfaces (APIs) create the connectivity required to share enterprise data and digital content with those apps and partners over the Internet. APIs are a critical component of digital business—empowering developers to build apps across any channel and enabling partners to incorporate your dat
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CA Technologies EMEA
Published By: Uberall     Published Date: Jan 24, 2019
We’ll give you some key insights on how consumers are using technology platforms to guide them, how your clients can leverage those tools to win business, and how you can drive recurring revenue through location marketing services. We’ll also offer some specific tips on optimizing online presence for brands and maximizing budget – taking advantage of the techniques most likely to drive business. Read on to learn more!
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local marketing, location analytics, location-based marketing, location-based services, mobile marketing, real-time location systems, marketing research, geofencing, location management, local listings management, local review management, local reputation management
    
Uberall
Published By: Uberall     Published Date: Jan 24, 2019
Despite the headlines, retail isn’t headed for an apocalypse. But it is changing. A lot. Mobile commerce isn’t a beast that is going to drive your customers out of business, but how can you reassure them of that? Here are a few statistics to help channel partners paint the picture for your clients, and help them keep up with the latest changes in retail shopping!
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local marketing, location analytics, location-based marketing, location-based services, mobile marketing, real-time location systems, marketing research, geofencing, location management, local listings management, local review management, local reputation management
    
Uberall
Published By: Jive Software     Published Date: Oct 08, 2009
Learn how Intel leverages a branded online community to engage its Partners, to cut costs and grow channel sales during the tough economic environment.
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jive, branded online community, grow channel sales, plan for building an online community, social media marketing
    
Jive Software
Published By: Infosys     Published Date: May 21, 2018
As with many large, established banks, our client's infrastructure was centered on a core banking system that was dependent on packaged systems and highly complex backends. Each time a new product was launched or changed, the back-end had to be reintegrated with the customer-facing channel. This was time-consuming and the bank wanted to speed up their time to market, in order to respond to the customer demand for product innovation. They therefore, needed to move from a predominately peer-to-peer (P2P) oriented multi protocol architecture to an API-Based integration platform, and set out to find a partner by issuing a request for proposal (RFP). We were keen to respond, but wanted to present a proposal with a difference.
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api, infrastructure, banking, system, rfp, proposal
    
Infosys
Published By: Recorded Future     Published Date: Apr 18, 2019
Enterprises increasingly operate in a digitally interconnected world where third parties like suppliers, customers, channel partners, and others are often directly connected to their internal IT systems, and where their underlying IT infrastructure may be owned and managed by an outside organization. These business relationships can knowingly or unknowingly introduce different types of risks that need to be identified and managed as if these third parties were part of the enterprise itself. Recorded Future's latest risk intelligence offering enables threat intelligence teams to better understand, monitor, and measure their real-time exposure to these third-party risks. Armed with this information, organizations can better assess and prioritize risk mitigation actions.
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Recorded Future
Published By: Genesys     Published Date: Jun 19, 2019
Success is defined by the quality of your customer relationships. Outdated infrastructure hinders your ability to deliver consistent service across all channels and touchpoints. With rising customer and business demands, you might not have time to wait and see what long-term options a vendor will offer, and when. Proven, market-leading customer experience solutions let you optimize customer engagement across existing channels. And with a partner who’s focused on both innovation and your success, you can future-proof your business as it evolves. Read this executive brief to learn how to incorporate an open, stable and proven customer experience platform—and provider. Discover the advantages of a proven prescriptive migration methodology that will guide your successful customer experience transformation, including: Establishing a solid foundation for customer engagement channels and touchpoints as they emerge Extending omnichannel engagement across departments and processes outside of
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Genesys
Published By: The MX Group     Published Date: Oct 27, 2010
Compressing the Prospect-to-Customer Lifecycle will teach you how to shorten your business-to-business sales cycles, provide higher close ratios, and actively engage your sales and channel partners.
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mx group, market sense, market effect, customer lifecycle, b2b sales cycles, crm solutions, traditional marketing, lead generation, crm solutions, software, crm solutions/software, customer experience/engagement, lead generation & automation
    
The MX Group
Published By: Movéo Integrated Branding     Published Date: Jul 11, 2013
Learn how technology is expanding modern marketing at an accelerated rate and how to strategically keep pace with the new technology without losing marketing's effectiveness
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b2b, marketing, innovation, collaboration, adaptation, strategy, technology, trends, transformation, channels, partnership, clients, integration, game-changing, branding, communications, bottom-line, research, challenges, change
    
Movéo Integrated Branding
Published By: Scribe     Published Date: Oct 09, 2013
The State of Customer Data Integration 2013 survey report is based on over 900 responses ranging from independent business and IT leaders to Scribe's data integration channel partners. Overall results reveal that today's businesses are still on the journey to connect their core business systems and deliver customer data to their users across the business. Customer data should be free-flowing across all business touch points to enable companies to run faster, do more, and at lower cost.
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scribe, scribe software, data, data integration, business systems integration, crm, crm systems integration, cloud, it solutions
    
Scribe
Published By: Iterable     Published Date: Nov 28, 2018
With the rise of consumer demands for highly personalized products and services comes the necessity of creating a unified brand experience. Research shows that a cross-channel marketing strategy delivers 3X more effective campaigns and 23X higher rates of customer satisfaction. In Iterable’s Cross-Channel Engagement Benchmark Report, we demonstrate that brands continue to prioritize email above mobile, web and direct mail messaging. We surveyed 200+ Iterable customers (49% Enterprise & 51% Mid-Market) to learn which channels and campaigns had the most success in 2018. To find out the results, download a copy of our hot-off-the-press — 2018 Cross-Channel Engagement Benchmark Report. The Top Takeaways: • The status quo when it comes to B2C marketing outreach • How marketers are engaging customers throughout the lifecycle • Expert commentary from our partners and customers
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Iterable
Published By: Kenandy     Published Date: Jan 28, 2015
Manufacturing and product companies are facing critical challenges. To survive in the new global economy, companies need to continuously reinvent themselves. They need to rapidly add new products and acquire new businesses. They need to build new partnerships and channels. They can’t depend on the same set of suppliers tomorrow that they do today. And they can’t expect to do business the same way in new and emerging markets. For these reasons, enterprises need a new kind of ERP, one that’s faster to deploy and can: Adapt very quickly Go into the hands of employees, customers and partners immediately, with little or no training Provide continuous visibility into their operations It’s no surprise that CIOs, manufacturing managers and operational executives are looking for new solutions. They have to ?nd solutions to get the three strategic capabilities they need to succeed: greater operational agility, the ability to collaborate and continuous visibility. You need to position your com
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cloud erp, enterprises, continuous visibility, collaboration
    
Kenandy
Published By: Allbound     Published Date: Jan 13, 2016
In this ebook, you’ll learn how businesses are using technology and the cloud to transform their channel ecosystems into a model of collaboration and empowerment, injecting purpose and engagement into partner relationships, and building a channel-wide culture of customer success for both manufacturers and their resellers.
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channel marketing, sales acceleration, customer success, collaboration, content
    
Allbound
Published By: Allbound     Published Date: Mar 14, 2016
What is the most important asset for your company? The people. We all know this by now. Your employees are what makes your business function. What is the most important asset of your sales channel? The people. But this time, they are not your employees, they are your customers. Let us take you along the new customer journey (which, does not end at point of purchase), and share how to empower your channel teams with the knowledge they need to best meet the needs of today’s customers. In this ebook, you’ll learn three tips on how to write a great customer success story that champions both your customers and your partners, how to find and retain quality partners, how to keep customers happy while keeping your sanity, and how to create authentic channel marketing, making your business a preferred customer choice.
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Allbound
Published By: Skillsoft     Published Date: Nov 21, 2013
Learning is critical to enabling business strategy, from onboarding new hires to developing future leaders, to educating channel partners and customers. This study, based on responses collected from 185 organizations between July and September 2013, looks at how organizations connect learning to business priorities, create development programs that impact every stage of the employee lifecycle and utilize technology to support learning initiatives. It also examines the business impact of building learning capability and running effective learning programs. Research conducted by Aberdeen Group and brought to you thanks to Skillsoft.
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career advancement, learning, training, certification, onboarding, employee development, human capital management, learning, employee performance
    
Skillsoft
Published By: Aimia     Published Date: Sep 05, 2014
In today’s competitive, changing business landscape, where smaller budgets reign and loyalty is harder and harder to come by, it’s no surprise that CEOs, marketing executives and sales leaders want to figure out how to maximize their investments in building real, personal channel partner relationships that thrive over the long-term. To increase channel partner engagement and loyalty while keeping expenses on a tight leash, many are looking to an important trend, ‘gamification,’ as a possible option.
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gamification, channel loyalty, partner relationships, emerging marketing, crm solutions/software, customer experience/engagement, business intelligence, market research
    
Aimia
Published By: IBM     Published Date: Nov 17, 2016
To meet the needs of demanding consumers, retailers need a new level of intelligence that extends and helps coordinate prices across all channels and helps solve the challenge of disappearing margins. Watch this IBM-sponsored webinar to hear from Brian Kilcourse, Managing Partner at RSR Research, as he shares research and insights that can help you ensure that your dynamic pricing strategy is intelligent, timely, coordinated and successful.
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ibm, commerce, analytics, retail, merchandising, pricing, dynamic pricing, intelligent pricing
    
IBM
Published By: Brainshark     Published Date: Oct 16, 2013
Companies are using both formal and informal learning to educate new and existing employees. However, decreasing the cost of training and increasing employee knowledge retention are challenges for many organizations without the proper resources. In this E-book, discover how businesses have used Brainshark to successfully produce content up to five times faster, boost employee retention and participation rates, and increase compliance.
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on-demand training, training, training costs, onboarding, new hires, compliance training, sales training, channel partner, reseller, product training, product demos, licensing, certification, powerpoint, presentation, training video, partner training, learning management system, lms, corporate learning
    
Brainshark
Published By: Cisco     Published Date: Jan 05, 2015
This study includes an analysis of 11 worldwide enterprise videoconferencing equipment vendors. To qualify for inclusion in this IDC MarketScape study, vendors must offer a portfolio of enterprise-class videoconferencing products, solutions, and services either directly and/or through channel partners.Basic capabilities of the vendor offerings should include support for high-definition (HD) video and audio technology, availability of data collaboration tools and applications for use within a video session, and the ability to integrate with UC portfolios and business applications, among other criteria.
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mobile, video collaboration, portfolios, investments, unified communications
    
Cisco
Published By: HP     Published Date: Aug 26, 2014
HP Simply StoreIT takes the stress out of storage. HP and our network of over 200,000 channel partners worldwide can help you choose the right solutions to fit your biggest business challenges. We can help you overcome obstacles including too little time for managing IT, budgets for upgrading infrastructure, and too many business risks and threats. Now you can take charge of virtualization, storage for business solutions such as Exchange and SQL Server, growing file shares, and data protection for business continuity. Improve your operational efficiency, reduce your risks, and lower storage costs. See how.
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storage, budgets, server, virtualization, file, data, business, technology, portfolio, cloud-based, support, portal, solution, consolidate, islands, access, reliable, retention, protection, guesswork
    
HP
Published By: Adobe     Published Date: Mar 17, 2016
Modern selling requires a deeper skill set than ever before. Facing hyper-educated buyers and stiff competition, sales reps and channel partners alike are still expected to do more, with less, and faster, as annual quotas continue to rise in a mobile, social, uber-connected business landscape.
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adobe, sales friction, sales efficiency, kiss rule, customer experience/engagement, sales
    
Adobe
Published By: AT&T     Published Date: Jun 25, 2008
Most companies have plans in place to ensure employee-to-employee communications following a business disruption event (BDE). But many companies haven’t addressed how communications will be maintained with partners (suppliers, vendors, channel partners, etc.) and customers.
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disaster recovery, high availability, disruption, downtime, disaster, business continuity, communications, att, at&t
    
AT&T
Published By: Alt-N Technologies     Published Date: Sep 26, 2008
Email has become today's most mission-critical communication channel. Each and every day, 800 million business users worldwide use email during the course of their work day and about 80 percent of a company's intellectual property passes though its email server. Email is a vital component of both internal communication between employees and external communication with customers and business partners. It has become such an integral part of normal day-to-day business operations that most companies simply cannot function without it: when email stops, your ability to conduct business also stops.
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alt-n technologies, email, exchange server, mdaemon, smtp, pop, imap, syncml, pocket pc, sender policy framework (spf), sender id
    
Alt-N Technologies
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