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Published By: AWS     Published Date: Dec 19, 2018
There is no doubt that customers want to protect their environment against unplanned downtime. But what happens when disasters do occur? Download this webinar for a deep dive into the VMware Cloud on AWS Disaster Recovery (DR) use case. Experts from VMware and AWS jointly discuss the disaster recovery challenges that customers often face and detail how you can leverage VMware Cloud on AWS to overcome them. See demos of how you can use VMware Cloud on AWS for your DR scenario and hear from current customers. Download our webinar to learn The benefits of Disaster Recovery-as-a-Service (DRaaS), delivering on-site protection How automated orchestration accelerates failover and failback capabilities The ways DRaaS simplifies and modernizes your existing DR solutions What VMware Cloud on AWS DRaaS does to help reduce costs, simplify operations, and quicken recovery times
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AWS
Published By: AWS     Published Date: Dec 19, 2018
Migrations to the cloud sometimes face difficulties in transitioning apps, operational inconsistencies, and incongruent networks. VMware Cloud on AWS is an on-demand hybrid cloud service designed to preserve existing investments and legacy applications, while reaping the rewards of cloud scalability and flexibility. But what are the right use cases for VMware Cloud on AWS, and how do you best approach this new solution? Download our webinar to find answers to both questions, and to see specific use cases like migration, disaster recovery, and M&A integration. Download our webinar to learn How to prepare and validate your environment for integration The right circumstances for and expected benefits of deploying VMware Cloud on AWS The value of deploying a right-sized VMware Cloud on AWS environment based on your application needs
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AWS
Published By: AWS     Published Date: Dec 19, 2018
Some organizations are reluctant to migrate to the cloud because they believe they will be forced to learn new skills, start using new tools, and adopt new processes. However, by deploying VMware Cloud on AWS, your organization can continue to leverage existing, familiar VMware investments. This on-demand service delivers a powerful hybrid cloud solution, combining an industry leader in virtualization, VMware, with the largest cloud provider, Amazon Web Services (AWS). One of the first solution providers to achieve the VMware Solution Competency and a participant in the AWS Partner Initiative for VMware Cloud on AWS, RoundTower is uniquely qualified to help your organization adopt and optimize VMware Cloud on AWS. Watch this webinar to see how they can extend your on-premises data center to AWS, enabling you to gain increased flexibility, a rapidly scalable environment, and faster time to innovation. Download our webinar to learn How to take advantage of flexible consumption models t
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AWS
Published By: AWS     Published Date: Dec 19, 2018
Cisco and Amazon Web Services (AWS) believe not only in making it simple to connect to the cloud, but also to protect your cloud services. Security is not just an on-premises or a cloud thing. It’s every-“thing” and everywhere. Gaining pervasive security means you need visibility across your entire IT environment to help you effectively identify and mitigate security threats. Cisco Stealthwatch Cloud provides scalable visibility and delivers secure network behavioral analysis across on-premises and AWS environments to help identify anomalous activity that could indicate a security threat. This self-learning security solution continually refines its behavioral models as it monitors your environment, ultimately improving its functionality and reducing the costs required for manual security checks and updates. Watch our webinar to learn how JetBrains increased transparency and reduced threat exposure by deploying Stealthwatch Cloud on AWS. Along with increased infrastructure protection,
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AWS
Published By: Genesys     Published Date: Feb 21, 2018
The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute. Get the complimentary report now to: • Compare contact center vendors and see which quadrant they are aligned to • Review the latest market outlook including on premise and cloud deployment choices • Learn what critical capabilities to consider when evaluating solutions and legacy system replacement For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
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gartner, contact center, infrastructure, magic quadrant
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Move to the Cloud with Confidence If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
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contact center, cloud, ebook, customer journey
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Is Your IT Team Ready to Enable Digital Transformation? Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation—and increasingly, it’s cloud-based. Make sure your IT team is on track to deliver. An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently. Read this white paper from Frost & Sullivan for a pragmatic approach to: • Identify process changes and goals with lines of business • Benchmark your current infrastructure and technology gaps • Consider cloud omnichannel solutions for easier deployments and simple scalability
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frost & sullivan, customer engagement, contact center, omnichannel
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Get Gartner’s Complete Analysis of The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute. Get the complimentary report now to: • Compare contact center vendors and see which quadrant they are aligned to • Review the latest market outlook including on premise and cloud deployment choices • Learn what critical capabilities to consider when evaluating solutions and legacy system replacement For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
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gartner, contact center, infrastructure, magic quadrant
    
Genesys
Published By: Genesys     Published Date: Feb 26, 2018
Historically, upgrading your contact center solution was a costly endeavor. The Genesys® PureCloud™ solution breaks the mold with a three-year 571% ROI and payback in less than three months.
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genesys purecloud, forrester, purecloud platform, omnichannel contact center solution
    
Genesys
Published By: Genesys     Published Date: Feb 26, 2018
Selecting the right multichannel cloud contact center has never been more clear
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ovum, multichannel cloud contact center, contact center, decision matrix
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact center solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important. Download this eBook and learn: • How a true Cloud 2.0 model is built to provide levels of reliability, scalability, flexibility and security that far exceed those of previous generations • The benefits of utilizing a platform built on microservices architecture • How to take your business to the next level with a built to scale cloud contact center platform
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cloud contact center, ebook, cloud 2.0 model, microservices architecture
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months! Download this eBook and learn: • How to calculate ROI and time-to-value in different types of small contact center profiles • What factors to consider when selecting a cloud vendor • Three common myths about the cloud
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ebook, cloud, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
With all the options in the rapidly changing marketplace for cloud-based contact centers, it’s a challenge to find the right solution for your business. Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read the Ovum Decision Matrix to: • Compare cloud contact center solutions based on the strength of their technology platforms • Contrast vendors on their ability to handle multichannel customer interactions and connect with customer and company data through analytics • Understand each vendor’s market impact and why Genesys was chosen as a leader
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ovum, multichannel cloud contact center, contact center, decision matrix
    
Genesys
Published By: Determine (Selectica)     Published Date: Jun 29, 2017
Determine stands out when it comes to eprocurement configurability, customer value and deployment speed.
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Determine (Selectica)
Published By: Determine (Selectica)     Published Date: Jun 29, 2017
Cloud-based solutions are revolutionizing the way that enterprises conduct business. These web-based versions of common business tools, like analytics or document management tools, retain most or all of the functionality of their desktop versions and provide significant access, customization, and utility to end users. More organizations are ditching on-premises solutions and adopting cloud-based tools, also known as Software-as-a-Service (SaaS), "hosted," or "on-demand" solutions. The are becoming invaluable assets in today's agile and mobile workforce.
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Determine (Selectica)
Published By: CloudHealth by VMware     Published Date: Feb 26, 2019
This Forrester Wave report is the result of a rigorous vendor evaluation conducted over several months by the Forrester Research team. In this report, Forrester covers: -Their criteria and scoring method -The top nine vendors in the cloud cost monitoring and optimization space -How vendors are evaluated in current offering, strategy, and market presence To build out your short list, dive into Forrester's detailed analysis and make an informed decision on your future cloud cost monitoring and optimization solution.
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CloudHealth by VMware
Published By: VMware and Dell EMC     Published Date: Oct 25, 2017
In today’s fast-moving digital environment, many are challenged to transform their IT organizations and provide an automated, self-service approach to IT services delivery, especially with limited resources and expertise.
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VMware and Dell EMC
Published By: Juniper Networks     Published Date: May 17, 2017
Here are the Top 6 reasons why enterprises embarking on the journey of digital transformation should switch to the Juniper Unite Cloud-Enabled Enterprise solution.
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Juniper Networks
Published By: IBM     Published Date: Jan 19, 2017
Meet Liz, a Director of Marketing, and journey with her as she looks for innovative ways to brainstorm and share content with both her internal teams and external agency partners. Liz discovers Box, a simple cloud-based content and file sharing solution that improves collaborative control.
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ibm, analytics, ecm, box, marketing, effective marketing, content, ibm box, traditional marketing
    
IBM
Published By: IBM     Published Date: Jan 19, 2017
This ebook takes you on a journey to discover a cloud-based content management solution that provides greater visibility and collaborative control over business content. Meet Mike, an IT Solutions Executive, looking for an innovative way to collaborate that's secure, easy to use, immediate and accessible -- all while meeting strict governance policies.
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ibm, analytics, ecm, box, box for it, content, cloud, content management
    
IBM
Published By: IBM     Published Date: Feb 16, 2017
This video explains the integrations from IBM StoredIQ and Box that enables data cleanup and discovery. Learn how StoredIQ fits into the solution platform from IBM to help manage and mitigate risk with the use of Box's cloud solution.
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ibm, analytics, ecm, ibm storediq, ibm box
    
IBM
Published By: IBM     Published Date: Mar 20, 2017
"Is your premium video content really secure? Don’t let security blind spots compromise your content – or business. Download the latest installment in IBM Cloud Video’s OTT Success Series and discover insights around: -Business logic security and why it matters more than ever -The importance of matching the proper level of security with your intended content use case -New security considerations – and solutions – associated with migration to the cloud"
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ott. security, ibm, content security, cloud, cloud migration
    
IBM
Published By: IBM     Published Date: Apr 10, 2017
"Is your premium video content really secure? Don’t let security blind spots compromise your content – or business. Download the latest installment in IBM Cloud Video’s OTT Success Series and discover insights around: -Business logic security and why it matters more than ever -The importance of matching the proper level of security with your intended content use case -New security considerations – and solutions – associated with migration to the cloud"
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ibm cloud video, premium content, cloud migration, security, content
    
IBM
Published By: IBM     Published Date: Jul 14, 2017
Today’s CMO is responsible for selling experiences, not just products. Two-thirds of our respondents regard developing deeper, richer customer experiences as their top marketing priority. Learn how Torchbearer CMOs are meeting these expectations and expanding their roles by putting the entire customer journey first.
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cloud computing, mobile solutions, convergence, technology advances, predictive analysis, business value
    
IBM
Published By: IBM     Published Date: Jul 31, 2017
Infographic on cloud-based content management and collaboration solutions connecting the dots
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ibm, could-based content, management, collaboration, content management
    
IBM
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