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Published By: SPSS     Published Date: Jun 30, 2009
This White Paper provides strategies and tactics for enabling a more innovative, predictive enterprise that maximizes the value of every customer interaction to "get, keep and grow" customers.
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spss, predictive enterprise, retail management, customer interactions, crm, customer relationship management, customer innovation, business analytics, data management, enterprise applications, roi, return on investment, predictive analytics, decision-making, data resources, enterprise feedback management, efm, customer experience, customer-facing personnel
    
SPSS
Published By: SPSS, Inc.     Published Date: Mar 31, 2009
This White Paper provides strategies and tactics for enabling a more innovative, predictive enterprise that maximizes the value of every customer interaction to "get, keep and grow" customers.
Tags : 
spss, predictive enterprise, retail management, customer interactions, crm, customer relationship management, customer innovation, business analytics, data management, enterprise applications, roi, return on investment, predictive analytics, decision-making, data resources, enterprise feedback management, efm, customer experience, customer-facing personnel, web analytics
    
SPSS, Inc.
Published By: SAGE     Published Date: May 11, 2009
It's a scary climate for small and mid-size businesses. Besides economic, many growing businesses also experience problems and frustrations when it comes to data management and business software integration. Sage has introduced an eBook, On the Hotseat: How Your Peers Are Tackling the Questions That Matter Now, that provides insight on how other businesses are handling these problems.
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sage, smb, small medium size business, software solutions, fortune magazine, roi, crm, customer relationship management, data management, erp software, enterprise applications, competitive advantage, unified solutions, software integration, dedicated it staff
    
SAGE
Published By: IBM     Published Date: Aug 21, 2013
Have you ever found yourself in this untenable position? Your web team and email program owners are targeting the same customers, with different offers, or worse, competing offers. Siloed systems and teams limit marketers’ ability to make sound assessments about performance and spending. Marketers around the world spend over one trillion USD each year. Yet, most of them still manage their marketing programs with a hodgepodge of spreadsheets and disconnected applications. Unnecessary costs, delays and poor collaboration plague marketers. Under increasing pressure to connect with customers while doing more with less, marketers who strive to optimize marketing performance through a single integrated software platform can make the best use of people, programs and resources. Today, you need a return on every dollar spent and a platform that aligns technology, people and processes to help create effective, efficient marketing programs that support customers for life.
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enterprise marketing management, marketing management, marketing roi, marketing connections, marketing performance, return on investment, marketing optimization
    
IBM
Published By: Cisco     Published Date: Jan 05, 2015
The data center has gone through many major evolutionary changes over the past several decades, and each change has been defined by major shifts in architectures. The industry moved from the mainframe era to client/server computing and then to Internet computing. In 2011, another major shift began: the shift to a virtual data center. This has been the primary driver in enabling customers to transition to the cloud and ultimately IT as a service. The shift to a virtual data center will be the single biggest transition in the history of computing. It will reshape all the major data center tiers: applications, storage, servers and the network.
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data center, consolidation, server virtualization, new applications
    
Cisco
Published By: HP     Published Date: May 14, 2014
To respond to rapid business environmental changes, enterprises are now adopting a more agile and services-oriented model for centralized IT, often characterized as “private cloud.” Public cloud service providers have become adept at adding new customers, new applications, and more compute-intensive workloads with minimal delay. While traditional enterprise IT may not be able to fully emulate this model, they can use virtualization – both at the levels of servers and storage – to come as close to the cloud as possible. Read this Evaluator Group paper to learn how HP 3PAR StoreServ Storage platforms can be foundational to developing IT agility.
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3par storeserv, new style of it, storage architecture, itaas, cloud, hybrid cloud, private cloud
    
HP
Published By: HP     Published Date: Sep 04, 2014
Data Intensity is an enterprise cloud services provider focusing on Oracle applications. Founded in 2001, it currently has 240 employees and operates two data centers with about 1,200 virtual servers. They needed a flexible storage platform to handle growth of individual customer applications, such as Oracle ERP, with minimal downtime with low operating costs. Testing included storage systems from five different vendors to find a solution that was easy to administer and provides thin provisioning, snapshots, and rapid provisioning.
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3par, storage, data, cloud, oracle, data intensity, virtual, solution
    
HP
Published By: Polycom     Published Date: Dec 18, 2014
In the next few years we shall see explosive growth in the use of video conferencing as a fundamental tool for businesses to enhance communication and collaboration between employees, partners and customers. The technology has developed considerably from early adopters to its current form of mass market roll-out. It’s anticipated that nearly half of information workers will have some type of personal video solution in 2016, up from just 15% today. With video conferencing becoming a core component of IT infrastructure that enables communication and collaboration, businesses will be looking to providers of telephony, business applications and network infrastructure services to include this capability as part of their offering. This report will examine the basic components of the technology, considerations for deploying video conferencing solutions, and will introduce the Polycom® RealPresence® Platform to readers
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business, video, conference, multicultural, meetings, communication, cio, digital, information, marketplace, infographic, global, trends
    
Polycom
Published By: HP     Published Date: Aug 25, 2014
At first, virtualization efforts focused on optimization – making the server more efficient. These efforts transitioned into standardizing virtualization across the data center, including management of servers, storage and networking. Now customers are looking to use virtualization technology and all supporting infrastructure as a complete and extremely efficient system.HP ConvergedSystem 300 for Virtualization has been designed to address one of today’s top priorities for IT organizations – deploying applications faster through virtualization but in a way that does not increase IT complexity. Pre-configured to meet the needs of mid-market customers, HP ConvergedSystem 300 for Virtualization offerings can be easily, reliably, and rapidly deployed to support a variety of virtualized application use cases such as general IT infrastructure, decision support, collaboration or business processing.
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converged system, server, complexity, storage, networking, virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution, standardizing
    
HP
Published By: Backupify     Published Date: Jul 15, 2013
Data that once lived in basements and backrooms is being moved to cloud-based servers and SaaS applications. Historically, data backup has always been a key component of any IT strategy – whether it was stored on floppy disks, duplicate servers, or in custom built applications. With this shift to the cloud, backup shouldn’t be taken out of the strategy; rather, it should be re-thought to be more adaptable and cost-effective –the same reason you moved to the cloud in the first place.
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cloud, backup, saas, it strategy
    
Backupify
Published By: Symantec Corporation     Published Date: Feb 25, 2014
The explosive growth of the mobile apps market presents a tremendous opportunity for software developers and cybercriminals alike.  Infected apps are not only a threat to mobile device users, but also to network and platform providers, device manufacturers, and the reputation of the industry as a whole. Fortunately, developers can protect their code – and their customers – with a straightforward and easy-to-manage technology: code signing certificates. This white paper details the rise of mobile applications and why code signing certificates are essential to protecting the entire mobile apps ecosystem.
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mobile apps, symantec, cybercriminals, security, mobile applications, code signing, malware
    
Symantec Corporation
Published By: Symantec Corporation     Published Date: Feb 25, 2014
The explosive growth of the mobile apps market presents a tremendous opportunity for software developers and cybercriminals alike.  Infected apps are not only a threat to mobile device users, but also to network and platform providers, device manufacturers, and the reputation of the industry as a whole. Fortunately, developers can protect their code – and their customers – with a straightforward and easy-to-manage technology: code signing certificates. This white paper details the rise of mobile applications and why code signing certificates are essential to protecting the entire mobile apps ecosystem.
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symantec, mobile, mobile applications, security, code signing certificates
    
Symantec Corporation
Published By: Symantec Corporation     Published Date: Jun 24, 2014
The explosive growth of the mobile apps market presents a tremendous opportunity for software developers and cybercriminals alike.  Infected apps are not only a threat to mobile device users, but also to network and platform providers, device manufacturers, and the reputation of the industry as a whole. Fortunately, developers can protect their code – and their customers – with a straightforward and easy-to-manage technology: code signing certificates. This white paper details the rise of mobile applications and why code signing certificates are essential to protecting the entire mobile apps ecosystem.
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security, mobile, mobile app, code, mobile application, code signing
    
Symantec Corporation
Published By: IBM     Published Date: Oct 10, 2014
Business needs, market trends, and customer demands are forcing IT teams to deploy applications at a rapid rate. The frequency of the deployments can invoke human errors, failed deployments, and outages. This paper will guide you through seven best practices that will strengthen the way applications are released to production.
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release management, application management, market trends, application deployment
    
IBM
Published By: IBM     Published Date: Feb 18, 2015
Business needs, market trends, and customer demands are forcing IT teams to deploy applications at a rapid rate. The frequency of the deployments can invoke human errors, failed deployments, and outages. This paper will guide you through seven best practices that will strengthen the way applications are released to production.
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release management, market trends, customer demands, application deployment, ibm
    
IBM
Published By: NetApp     Published Date: Jun 27, 2016
Enterprise applications are the lifeblood of IT. We rely on them for everything from optimizing manufacturing to tracking customer satisfaction. This paper examines the criteria for selecting flash storage in support of enterprise applications and makes recommendations based on the strengths of each flash system. Explore how to align enterprise application performance, management, and growth with business priorities through the use of connected flash storage systems.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
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Pega
Published By: NEC     Published Date: Aug 12, 2014
By now, much has been written about the advantages server virtualization brings to an enterprise. In the June 2013 survey, 63% of all companies and 100% of large enterprises reported having a server virtualization program. However, when you segment the virtualization rates, you find a trend that indicates that large enterprises in particular are not gaining all of the advantages that server virtualization has to offer. What is more difficult and remains a challenge, particularly for large enterprises, is virtualizing Tier 1 applications. These are large, mission-critical enterprise applications such as email, customer relationship management (CRM), or enterprise resource planning (ERP). These applications tend to be very large, consume the entire capacity of a current generation server, and require high application uptimes. As shown in Figure 1, the virtualization rates for these applications are far lower than Tier 2 apps. In this eBook, you’ll learn how the NEC enterprise server provides a platform that now gives customers the right platform to virtualize their Tier 1 apps.
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servers, virtualization, customer value, analytics, application owners, system integrators, big data, reliability, enterprise, availability, serviceability, processor, architecture, express, stress
    
NEC
Published By: HP     Published Date: Jul 08, 2009
Read this white paper to learn how scalable and efficient blade server enclosures can meet your business needs. Learn more today!
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it outsourcing, hp bladesystem, sllas, uptime, itoncommand, customer applications, data center, space, power, hp virtual connect, rack, c3000, scalable, compact, green, space management, it services, budget, rack, six hot-plug small form factor
    
HP
Published By: Iron Speed     Published Date: Aug 21, 2009
See how Iron Speed Designer builds database forms, and reporting applications for .NET without hand-coding. Quickly create feature-complete custom applications that integrate Web pages, controls, data access, validation and security.
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.net, software development, reporting, application development, ironspeed, iron speed, report design, custom applications, development, programming, code generation, generate code
    
Iron Speed
Published By: Iron Speed     Published Date: Aug 21, 2009
This white paper explains how to quickly create feature-complete custom database applications that integrate Web pages, controls, data access, validation and security.
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.net, software development, reporting, application development, ironspeed, iron speed, report design, custom applications, development, programming, code generation, generate code
    
Iron Speed
Published By: Quocirca     Published Date: Apr 09, 2008
Today, many organizations are increasingly reliant on software application development to deliver them competitive edge. Simultaneously, they are progressively opening up their computer networks to business partners, customers and suppliers and making use of next-generation programming languages and computing techniques to provide a richer experience for these users. However, hackers are refocusing their attention on the vulnerabilities and flaws contained in those applications.
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quocirca, application security
    
Quocirca
Published By: Tripp Lite     Published Date: Jan 24, 2007
Voice over IP (VoIP) is exploding in popularity as an application for business data networks. As a result, a company can lower its hardware and service costs while raising productivity through the use of more customizable telephony applications.
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voice over ip, voip, ip telephony, call center management, quality of service, network infrastructure, infrastructure, power, voip deployment, voip implementation, power supply, tripplite, tripp lite
    
Tripp Lite
Published By: Ultimus     Published Date: Aug 16, 2007
With the largest global installed base of pure-play BPM solutions, the Ultimus BPM Suite exemplifies the role of managing OSAP processes in the business process ecosystem. Customers worldwide use it to extend, maximize and complement their investments in SAP or other enterprise applications.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability, business process modeling, modeling, workflow, enterprise, enterprise applications, outside sap
    
Ultimus
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance agents and advisors rely on contact centers to tap into expertise and handle business and technical issues. Policyholders and members make inquiries or changes to their policies, or conduct financial transactions. Claimants call in to report accidents and check on the status of their claims. The list could go on, but the meaning is clear. Contact centers are major contributors to many key parts of the insurance business, especially the parts that require direct interaction with customers or agents. As a result, contact centers now play a critical role in an insurer’s journey toward becoming more customer-centric.
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interactive intelligence, contact centers, insurance industry, prospects, customers, product information, quotes, members, handling business
    
Interactive Intelligence
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