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Published By: Dell EMC     Published Date: Aug 22, 2017
GARTNER HAS NAMED DELL EMC AS A LEADER FOR DISTRIBUTED FILE SYSTEMS AND OBJECT STORAGE. This report evaluates Distributed File and Object Storage vendors that help customers deal with the rapid growth in unstructured data. Isilon, the industry leader in scale-out NAS storage, and Dell EMC Elastic Cloud Storage (ECS), were both recognized as leaders in this Gartner report. We believe this recognition demonstrates our industry-leading capabilities to help prepare our customers for their digital future.
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Dell EMC
Published By: Dell EMC     Published Date: Aug 17, 2017
In a market where compute and storage resources can be bought on demand with a credit card, vendors of on-premises hardware are seeking to tip the scales in their favor with ‘cloud-like’ pricing models that eliminate the need to commit capital to new platforms. At Dell EMC World in May, Dell Financial Services (DFS) rolled out Cloud Flex for HCI (hyperconverged infrastructure), part of the company’s push to evangelize the start-small-and-scale-up virtues of HCI technology. Cloud Flex lets customers acquire equipment on an all-opex basis, with no up-front product cost, steady monthly payments that reduce by up to 30% annually, and the ability to turn in equipment any time after 12 months without penalty. It’s part of a series of moves by Dell EMC meant to ease the financial risk of sticking with on-premises infrastructure in a cloud-enabled world
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storage resources, hyperconverged appliance, hyperconverged infrastructure, cloud, cloud pricing model
    
Dell EMC
Published By: Dell EMC     Published Date: Aug 17, 2017
Digital Transformation is the reinvention of business activities, processes, competencies, and models that fully leverage current and future digital technologies. In today’s dynamic business environment, organizations across the board are tasking IT to accelerate efforts to deliver a unique and compelling customer experience. At the same time, IT organizations are adopting new approaches in order to better serve organizational goals. Organizations are adopting cloud technology to drive agility, efficiency, and effectiveness to become more productive today, and to help ensure they can easily meet future objectives.
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digital transformation, it transformation, customer experience, cloud technology
    
Dell EMC
Published By: Google Cloud     Published Date: Aug 17, 2017
"A recent survey conducted by MIT Technology Review Custom and Google Cloud reveals that while the majority of businesses are struggling to apply machine learning, others are hard at work developing strategies for the technology — and are already realizing genuine ROI."
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Google Cloud
Published By: Google Cloud     Published Date: Aug 17, 2017
"From unparalleled infrastructure, to customer value and product innovation, Google Cloud Next ’17 showcased insights and solutions from across the industry. Whether you’re an enterprise or a startup, Google Cloud is here to help you build what’s next. "
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Google Cloud
Published By: Polycom     Published Date: Aug 16, 2017
"40% of Skype for Business customers are now using the platform for voice communication, and many of these customers are now considering complementing the deployment with or shifting to Microsoft’s cloud suite, Office 365. When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, download the report for the 5 Key Considerations when Choosing Technology for Use with Office. 365. "
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polycom, office 365, cloud, voice, skype
    
Polycom
Published By: Polycom     Published Date: Aug 16, 2017
"Download this guide to learn how other SMBs are leveraging Office 365 with Polycom to bring together Office tools and communications to enable employees to connect with colleagues, customers, suppliers and business partners through every form of communication. With 3 new Skype for Business features, Microsoft and Polycom helping businesses improve productivity, efficiency, and collaboration. New features include: • Modern Voice with Cloud PBX, which will enable users to make and receive enterprise-grade calls from within Skype for Business Online. • PSTN conferencing which supports dial-in or dial-out to any device • Skype Meeting Broadcast for presentations to audiences of up to 10,000 "
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polycom, office 365, skype for business, microsoft
    
Polycom
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
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contact center, global economy, customer support, cloud offerings, 8x8
    
8x8 Inc.
Published By: Schneider Electric     Published Date: Aug 15, 2017
Schneider Electric is integrating datacenter infrastructure management (DCIM) software, big-data analytics and cloud services into the management of customers’ datacenters. Its recently launched StruxureOn cloud offering signals a new wave in datacenter operations, using a combination of machine learning, anomaly detection and event-stream playback to give operators real-time insights and alarming via their smartphones. More capabilities and features are planned, including predictive analysis and, eventually, automated action. Schneider’s long-term strategy is to build a partner ecosystem around StruxureOn, and provide digital services that span its traditional datacenter business.
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incident tracking, historical trending, troubleshooting, operational analysis, prediction model, schneider equipment, maintenance, firmware updates
    
Schneider Electric
Published By: Juniper Networks     Published Date: Aug 10, 2017
The impact of cloud computing and software-defined networking (SDN), including network virtualization, has convinced large enterprises and customers building private, public, and hybrid cloud networks to consider new approaches to help them meet their current and future data center switching needs. Data center switching platforms are constantly evolving, delivering increasingly better performance while simplifying network operations.
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scaling, memory, asic platforms, broadcom, tomahawk platforms, juniper networks, multivector scaling, memory architecture
    
Juniper Networks
Published By: Juniper Networks     Published Date: Aug 10, 2017
Resistance to change is futile. Financial services are becoming more embedded in the banking customer’s everyday life, driving unprecedented levels of change across the industry. The unfolding digital economy is ushering a new era of technology adoption in banking. From cloud to open banking APIs, these play a defining role in enabling banks to create new digital products and services, refresh the bank branch, find new customer segments, and monetize underutilized data and information assets.
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opening banking, api, data, currency, cloud transformation, frictionless banking, business model disruption
    
Juniper Networks
Published By: Google     Published Date: Aug 09, 2017
Get the low-down on the highlights from Google's marquee cloud conference in San Francisco. From unparalleled infrastructure to customer value and product innovation, Google Cloud Next ’17 showcased insights and solutions from across the industry. Whether you’re an enterprise or a startup, Google Cloud is here to help you build what’s next.
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customer experience, customer analytics, customer experience management, cloud
    
Google
Published By: Juniper Networks     Published Date: Aug 08, 2017
As enterprises embark on the digital transformation to take advantage of artificial intelligence, big data, machine learning, IoT, and cloud, they need a network infrastructure that gives them a solid foundation. Juniper Networks® Unite CloudEnabled Enterprise allows networking across your entire enterprise—campus, branch, and data center—ultimately helping you reduce risk, increase agility, lower costs, and enhance the customer experience. Here are the Top 6 reasons why enterprises embarking on the journey of digital transformation should switch to the Juniper Unite Cloud-Enabled Enterprise solution.
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Juniper Networks
Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
If you’re a small-to-midsized business (SMB), you know that you’re operating in a fast-paced, ever-changing business environment. Customers want their demands met instantly, and increasing competition multiplies the pressure you’re under. If you can’t deliver, you can be sure somebody else will. Fortunately, the technology landscape is changing the way you do business. Mobility, social media, and Big Data are leveling the playing field and making it possible for companies like yours to access more sophisticated technology, reach bigger audiences, target their messages, and innovate in their offerings. Yet nothing has changed the landscape so much as the cloud.
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business environment, business management, social media, information technology, data security
    
Hewlett Packard Enterprise
Published By: Oracle     Published Date: Jul 31, 2017
Migrating finance and HR systems to the cloud improves collaboration and saves more than expected. A recent global survey conducted by MIT Technology Review Custom—in partnership with Oracle—explores the motivations, benefits, and rewards that result from deploying finance and HR systems in the cloud.
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Oracle
Published By: Intel     Published Date: Jul 27, 2017
Customer demand for cloud-based services will only surge in the coming years. In this highly competitive market, the CSPs that can operate most efficiently and offer the most innovative services will gain the biggest customer base.
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Intel
Published By: Intel     Published Date: Jul 27, 2017
To stay ahead of the competition in a fast-paced, cost-driven cloud services marketplace, LeCloud must innovate new services and revenue streams to retain customers and drive profit. By using future-forward data center solutions from Intel, LeCloud is able to reduce latency in its video transcoding and improve the user experience when streaming new 4K and H.265 real-time video services to millions of customers concurrently.
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Intel
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
Cloud technology has changed everything—it has been one of the biggest transitions in the IT industry over the past three to four decades. Today’s customers require greater agility and faster innovation, and need the flexibility to run their workloads both in the public cloud and on premises with a predictable and transparent IT cost structure. Learn more in this new mini digi book. (Digital awareness asset/.pdf of value proposition for OCM and new Oracle Exadata Cloud Machine)
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Oracle PaaS/IaaS/Hardware
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
"Oracle SPARC systems are engineered from the cloud and provide customers with effortless security, breakthrough efficiency, and straightforward simplicity. “Cloud is the way to go and we try to deliver that in the form of a platform that you can rely upon, that can scale, scale massively, scale reliably. The thing about SPARC in contract to other chips is the software that runs on it is highly reliable. You can heat it, you can beat it, you can give it a lot of load, but it doesn’t break, it just keeps running.”
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Oracle PaaS/IaaS/Hardware
Published By: Genesys     Published Date: Jul 19, 2017
The Cloud Enables Increased Responsiveness
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genesys, contact center infrastructure, cci, contact center engagement, cec
    
Genesys
Published By: Workday     Published Date: Jul 19, 2017
Every day, hundreds of organizations communicate, collaborate, and drive their business forward with Workday cloud applications. Our customers say they gain unprecedented visibility into their workforce, improve overall productivity, and get the right people working on the most important initiatives—things they could not achieve with legacy systems. And all of this is accomplished with applications that are intuitive and easy to use. Our customers are unique and have different goals, challenges, and priorities. What they share in common is that they all decided to move beyond legacy systems to the cloud with Workday. So, why Workday?
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employee management, customer service, business process, reporting, integrations, custom data requirements, it processes, cfo
    
Workday
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
By investing in your customer experience teams, next-generation approach, and customers, you empower the modern customer across all touch points and create remarkable experiences. Oracle has the most complete set of customer experience cloud applications to help you meet change, achieve growth, and drive customer loyalty.
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service, commerce, cpq, cloud, sales, social, marketing
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Riverbed     Published Date: Jul 11, 2017
Four Stages to Successful Cloud Adoption Forrester Research predicts 81% of companies expect to leverage the cloud for business-critical applications and services in the next two years. If you’re planning to move applications to the cloud, watch this webinar to learn how Asurion, an insurance provider with 280 million customers worldwide, undertook their cloud migration.
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cloud, adoption, application, migration, performance
    
Riverbed
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle
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