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Published By: Amazon Web Services and Intel     Published Date: Oct 07, 2015
In today’s highly digital ecosystem connecting with the right customers has become more challenging. With the explosion of web-connected devices, connecting with users through the method they prefer has become more demanding. Download this case study to see how the right cloud-based solution can successfully deliver highly targeted and relevant ads in order to help build ad revenue, enhance marketing and open up exciting new business opportunities.
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cloud-based solution, relevant ads, ad revenue, new business opportunities, digital ecosystem
    
Amazon Web Services and Intel
Published By: IBM     Published Date: Oct 07, 2015
Whether you work in marketing, customer service, sales, finance, operations or another area of your business, IBM predictive analytics software puts a wealth of advanced capabilities at your fingertips, anywhere you need them—on premises, on cloud or as a hybrid solution.
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IBM
Published By: Cisco     Published Date: Oct 06, 2015
Learn how Cisco combines the power of Cisco Collaboration Cloud with the versatile toolbox of Cisco Unified Contact Center Express (Unified CCX) to provide multiple channels for customer engagement.
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cisco, cisco collaboration cloud, customer care, unified ccx, customer engagement, legacy metrics
    
Cisco
Published By: Oracle     Published Date: Sep 21, 2015
Oracle is helping our customers achieve procurement excellence by delivering modern cloud-based solutions as part of our Oracle ERP cloud.
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oracle, social, insight, procurement, automation, finance
    
Oracle
Published By: Pega     Published Date: Sep 11, 2015
This paper is intended for customer service professionals who are considering the next CRM application for their enterprises. It compares two popular solutions, Pegasystems’ Pega Customer Service and Salesforce.com’s Service Cloud, across five areas of functionality essential to meeting the complex customer service needs of the enterprise.
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Pega
Published By: Pega     Published Date: Sep 11, 2015
In this Forrester Wave evaluation of customer relationship management (CRM) suites for enterprise organizations, we identified the nine most significant CRM suites solutions — Infor CRM (formerly known as SalesLogix), Microsoft Dynamics CRM, NetSuite, Oracle Siebel CRM, Pegasystems, Salesforce, SAP CRM, SAP Cloud for Customer, and SugarCRM — and researched, analyzed, and scored them. This report details our findings in order to help application development and delivery (AD&D) professionals supporting CRM operations select the right partner for their customer engagement initiatives.
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Pega
Published By: Adobe     Published Date: Aug 28, 2015
Meet the trends that are impacting your ability to create, manage, deliver and optimize your digital assets. The Adobe white paper, 7 Trends Impacting How We Use Digital Assets, identifies the trends that help you deliver more meaningful customer experiences with the right assets, through the right channels, at the right time.
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customer experience, adobe creative cloud, mobile apps, personalization, optimization, digital assets, digital marketing, emerging marketing
    
Adobe
Published By: Cisco     Published Date: Aug 27, 2015
Read this Ovum white paper to learn the benefits of cloud contact centers, how to choose the best solution, and how to select the right partners.
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cloud contact center, customer experience, cloud contact center solution, cloud solutions, cloud technology, application management
    
Cisco
Published By: Okta     Published Date: Aug 24, 2015
Adobe wanted to enable creativity in their customers and allow them to be mobile and function in the cloud. Recognizing that identify was key to making this work they leveraged Okta to create a simple and secure customer experience. Watch this video to learn how Adobe found a way to bring IT and engineering together and overcome identify concerns.
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Okta
Published By: K2     Published Date: Aug 24, 2015
Microsoft SharePoint 2013 workflows are a powerful way to share information, collaborate on projects and automate business processes. However, in addition to the basic workflow capabilities that come with SharePoint, organizations also need sophisticated, reliable SharePoint workflow apps with advanced capabilities. Since custom code can be expensive and time-consuming, and customization options are limited in cloud-hosted SharePoint environments, third-party applications make it possible to build advanced SharePoint workflow applications without dealing with the challenges of custom code. To help you evaluate third-party workflow solutions, here are 10 tips to consider.
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K2
Published By: Cisco     Published Date: Aug 24, 2015
Download this white paper to see why securing the data center requires a solution that can: -Provide visibility and control over custom data center applications -Handle asymmetric traffic flows and application transactions between devices and data centers -Adapt as data centers evolve: to virtualization, software-defined networking (SDN), network functions virtualization (NFV), Cisco -Application-Centric Infrastructures (ACIs) and beyond -Address the entire attack continuum: before, during, and after an attack -Integrate with security deployed across the entire network -Support geograpically dispersed inter-DC traffic and deployments, including private, public and cloud environments
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data center security, traditional security, functionality, virtualization, visibility, sdn, nfv, acis
    
Cisco
Published By: Dell     Published Date: Aug 10, 2015
This study provides a framework to evaluate the potential financial impact of an on-premises private cloud deployment. Download this study (commissioned by Dell and delivered by Forrester Consulting) to better understand the benefits on your organization and to understand how leveraging private cloud can help your organization win, serve and retain customers. Costs, flexibility, risks and ROI associated with a private cloud deployment.
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Dell
Published By: EMC Converged Platforms     Published Date: Aug 05, 2015
In today’s mobile and digital world, IT speed and agility are essential – which is why organizations are turning to converged infrastructure solutions to get the flexibility they need to transform their business. A recent IDC white paper reveals how EMC customers around the world are leveraging convergence to deliver faster business outcomes, accelerating their enterprise organizations to cloud speed. Take a look at this infographic to see how EMC converged solutions from VCE can help you triumph over the status quo and take on the next generation of IT challenges.
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EMC Converged Platforms
Published By: Adobe     Published Date: Jul 28, 2015
Download the new Adobe whitepaper to discover the seven trends impacting how digital marketers create, manage, deliver, and optimize their digital assets.
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customer experience, adobe creative cloud, mobile apps, personalization, optimization, digital assets, digital marketing
    
Adobe
Published By: CDW-Trend Micro     Published Date: Jul 17, 2015
Security in the cloud is a shared responsibility. That means customers and cloud service providers must work together to protect applications and data, meet compliance regulations, and ensure business continuity. Watch this video to learn more about cloud security through Trend Micro Deep Security. Webinar Brought To You By CDW-Trend Micro
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CDW-Trend Micro
Published By: ServiceNow     Published Date: Jul 09, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations.
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ServiceNow
Published By: Okta     Published Date: Jul 01, 2015
Microsoft made a massive push to the cloud in 2014, and as a result Office 365 is taking off. We’re seeing it in how Okta customers are using Okta to connect to Office 365 in increasing numbers. This eGuide provides some data from the Okta Application Network on the trends we are seeing around Office 365. It also describes the most important things to consider for Identity and Mobility Management during deployment. Office 365 is unlike any other cloud app in it’s complexity, and it is best for IT to plan and deploy solutions around Identity and Mobility Management in concert with their Office 365 roll-out to get maximum user adoption.
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Okta
Published By: Okta     Published Date: Jul 01, 2015
Cloud-based applications need to be secure and Okta is an identity network and platform that allows you to safely scale these tools overtime. Read this white paper to learn how you can prepare for customer and employee growth and cloud identity management.
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Okta
Published By: Okta     Published Date: Jul 01, 2015
Adobe wanted to enable creativity in their customers and allow them to be mobile and function in the cloud. Recognizing that identify was key to making this work they leveraged Okta to create a simple and secure customer experience. Watch this video to learn how Adobe found a way to bring IT and engineering together and overcome identify concerns.
Tags : 
    
Okta
Published By: IBM     Published Date: Jul 01, 2015
This whitepaper talks about the steps to cloud expertise solutions
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hybrid cloud solutions, customer experience, hybrid cloud, data analytics, data sharing, infrastructure as a service, iaas, data integration
    
IBM
Published By: Okta     Published Date: Jun 15, 2015
Microsoft made a massive push to the cloud in 2014, and as a result Office 365 is taking off. We’re seeing it in how Okta customers are using Okta to connect to Office 365 in increasing numbers. This eGuide provides some data from the Okta Application Network on the trends we are seeing around Office 365. It also describes the most important things to consider for Identity and Mobility Management during deployment. Office 365 is unlike any other cloud app in it’s complexity, and it is best for IT to plan and deploy solutions around Identity and Mobility Management in concert with their Office 365 roll-out to get maximum user adoption.
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office 365, identity and mobility management, deployment, user adoption, adoption guide
    
Okta
Published By: Okta     Published Date: Jun 15, 2015
Cloud-based applications need to be secure and Okta is an identity network and platform that allows you to safely scale these tools overtime. Read this white paper to learn how you can prepare for customer and employee growth and cloud identity management.
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cloud-based applications, identity network and platform, customer and employee growth, identity management
    
Okta
Published By: IBM     Published Date: May 28, 2015
In this book, you look at how the Smarter Process approach helps you create a more customer-centric organization. You discover how four major technologies — mobile, cloud computing, Big Data, and social collaboration — are disrupting the way you do business and how you can work through the challenges.
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smarter process, data management, business models, blueworks live, big data, cloud computing, social collaboration
    
IBM
Published By: IBM     Published Date: May 28, 2015
Enable a more comprehensive BPM environment in the cloud for better business agility and growth
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business process management, bpm, bpm solutions, customer satisfaction, automation, decision management, the cloud, cloud computing
    
IBM
Published By: ServiceNow     Published Date: May 21, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations. Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by: • Reducing fragmentations of IT and business environments • Automating repeatable processes • Improving service delivery
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service management, roi, idc, business operations
    
ServiceNow
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