customer needs

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Published By: Oracle     Published Date: Oct 20, 2017
On Thursday June 30th, we announced Oracle’s new cloud platform, including a new line of servers for cloud and scale-out applications: Oracle’s SPARC S7-2 and S7-2L servers. These servers are based on the breakthrough SPARC S7 processor and extend the outstanding features and capabilities of the SPARC T7 and M7 systems into scale-out form factors. With the combination of Oracle’s breakthrough Software in Silicon features and the efficiency of the SPARC S7 processor we can offer the most secure and economical enterprise clouds with the fastest infrastructure for data analytics. Here at Oracle we recognize our customers’ needs for increasing the security of their data, therefore we have taken security as one of the core values on the SPARC Servers. The new SPARC S7 processor leverages the revolutionary Security in Silicon features introduced on the SPARC T7 and M7 systems. Silicon Secured Memory is a unique hardware implementation that prevents unauthorized access to application data in
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Oracle
Published By: Vonage Business     Published Date: Jan 15, 2019
In this eBook you’ll learn: How digital technologies, including advanced communications, remove cumbersome obstacles to growth that have built up over time The myriad of technologies being used by business customers to interact with companies The way CPaaS solutions quickly address specific business needs today while laying the foundation for the future
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Vonage Business
Published By: IBM APAC     Published Date: Oct 16, 2018
The latest IBM POWER9 Server is built for the most demanding, data-intensive, computing on earth with an enhanced core and chip architecture. It provides scalability and flexibility to handle changing customer needs while being cloud-ready with industry-leading reliability and performance. The POWER9 Systems server family has servers that are available for different workloads, IT environments or budget. You can choose from an array of server options that include: - POWER9 for Enterprise – scale-up - POWER9 for AIX & IBM I – scale-out - POWER9 for Linux - POWER9 for SAP HANA - POWER9 for Enterprise AI, Deep Learning & Machine Learning Find out more about these servers to meet the business needs of tomorrow.
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IBM APAC
Published By: Epsilon     Published Date: Aug 23, 2012
Onboarding is a critical marketing process that helps dial in new and existing customers to your organization, introduces products to meet specific needs, and ends with high-touch service that engages consumers.for the long term.
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onboarding, account retention, crm, customer relationship marekting, customer retention strategies, crm & customer care
    
Epsilon
Published By: Epsilon     Published Date: Aug 23, 2012
As competition increases, financial institutions need to enhance the overall mobile banking experience to stay relevant and better meet customers' demands and constantly changing needs.
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mobile banking, mobile sites, text banking, mobile apps, mobile behavior, website development, crm solutions/software, customer experience/engagement, mobile marketing
    
Epsilon
Published By: IBM APAC     Published Date: Mar 19, 2018
Finnish telecom giant DNA’s vision is to have the most satisfied customers. They achieve this with Flash storage by accelerating daily reports on customer preferences and making agile business decisions accordingly. Read how they use IBM Flash Storage to cut its report processing by 66%, enabling it to provide the insights it needs to deliver the most relevant and valuable experiences to its subscribers.
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IBM APAC
Published By: KPMG     Published Date: Jun 06, 2019
As organisations transform to become customer-centric, connected enterprises, the IT operating model needs to transform too. Find out the advantage of a market-speed model. Read this briefing to discover: • what the key elements of a market-speed organisation are • how to design a new market-speed IT operating model • six priority actions to prepare the IT function for the shift.
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KPMG
Published By: LogMeIn     Published Date: Nov 05, 2012
When thinking about customer experience, there is no single metric that provide operators with evidence of customer satisfaction. Learn how LogMeIn advocates the use of a 3 step strategy that enables them to better tailor customers' needs.
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logmein, customer experience, customer, customer experience metrics, customer metrics, customer satisfaction
    
LogMeIn
Published By: Epsilon     Published Date: Sep 18, 2012
To be successful in the current landscape, retail marketers must adapt their marketing messages to match the specific format, time and methods of consumers. Download this whitepaper to learn how retailers are boosting their CEM strategies.
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customer experience marketing, real-time messaging, rtm, cem, customers' needs, competitive advantage, customer identification, customer segmentation, customer engagement, customer experience/engagement
    
Epsilon
Published By: Marketo     Published Date: Mar 23, 2015
Not all email is created equal. Customers and prospects have learned to filter out noise, so your email needs to be more trusted, more relevant, and more conversational. Download our new Definitive Guide to Engaging Email, a jam packed 150+ guide, to move beyond basic batch and blast email to a whole new level of engagement.
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marketo, email marketing, customer engagement, email marketing metrics
    
Marketo
Published By: Adobe     Published Date: Sep 20, 2016
Read the Adobe report to see why the key to success is anticipating customer needs instead of just responding to them.
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adobe, digital, strategy, maturity, mobile, website development, emerging marketing, social media, advertising agencies, internet marketing, crm & customer care, traditional marketing
    
Adobe
Published By: Adobe     Published Date: Sep 20, 2016
With a world of information and accessibility in their pockets, customers can engage with a brand whenever and wherever they want. This flexibility has made mobile technology an essential part of the way both customers and businesses interact. And to deliver experiences that feel personal and intimate, your plan needs to account for a critical building block to any relationship: trust. Read Circles of Trust: Use Mobile to Engage Better, to understand how you can leverage trust to deliver a better customer experience. Read the white paper to learn: • The four major circles of trust as a fresh approach to successful customer experience • The seven steps to effective optimization • The 3 C’s of mobile marketing • The steps for developing a mobile optimization plan across your organization
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adobe, mobile, data driven marketing, marketing, marketer, emerging marketing, marketing research, traditional marketing
    
Adobe
Published By: Adobe     Published Date: Mar 03, 2017
It’s time to pull your data out of silos so you can harness all your insights and provide the next best offer. Learn how to use new marketing technologies to create customized offers that steer customers to the right financial services and products for their needs. It’s all in our new white paper, More Precious than Gold. Read our paper to learn how to: • Define your customer engagement objectives • Create valuable and intriguing offers to engage customers • Effectively deliver compelling offers across multiple touch points • Optimize your next best offer through real-time testing
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data, marketing technology, customer engagement, data analysis
    
Adobe
Published By: Adobe     Published Date: Oct 24, 2018
Key Findings ? Budgets for analytics tools and talent are going up, as marketing leaders see analytics as a business requirement and source of competitive advantage. ? Marketing analytics users rate functionality, performance, product roadmap and future vision as the primary factors they consider when evaluating vendors. ? Customers of these vendors also report putting a premium on user experience and ease of use among their requirements. ? Digital marketing analytics vendors are addressing these needs by adding more advanced features and investing in upgraded and flexible user interfaces, including intelligent assistants.
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Adobe
Published By: Adobe     Published Date: Oct 24, 2018
Marketing leaders are asking their analytics teams to provide better insights into customers, prospects and journeys, and a more accurate assessment of the impact of marketing tactics. Use this research to find a digital marketing analytics tool to support your needs.
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Adobe
Published By: Box     Published Date: Jun 11, 2014
Box, the leader in Enterprise Content Collaboration, helps customers extend their SharePoint environments, quickly and easily meeting employees' needs for mobile productivity and secure external sharing with customers and partners. This whitepaper describes the top five ways that businesses are adding mobility and collaboration to SharePoint with Box.
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box, sharepoint, mobility, collaboration, enterprise content, mobile productivity, mobile support, content management
    
Box
Published By: Pega     Published Date: Sep 11, 2015
This paper is intended for customer service professionals who are considering the next CRM application for their enterprises. It compares two popular solutions, Pegasystems’ Pega Customer Service and Salesforce.com’s Service Cloud, across five areas of functionality essential to meeting the complex customer service needs of the enterprise.
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Pega
Published By: Pega     Published Date: Sep 11, 2015
This paper examines three areas to compare Pega Sales Automation and Sales Cloud’s ability to deliver in a complex environment. The key areas that we will explore include: -Anticipating sales rep and customer needs and delivering real-time actions and offers -Connecting the end-to-end sales process, seamlessly and consistently -Delivering long-term value by keeping up with changing market and sales needs
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Pega
Published By: Genesys     Published Date: Jun 11, 2018
When you can anticipate customer needs, you can provide a customer experience that reduces frustration, increases satisfaction and creates better business results. Genesys Altocloud uses live analytics, powered by machine learning, to give you real-time insight into the customer experience. You can anticipate customer behavior, personalize journeys and use feedback to continuously tune your analytics to achieve desired business outcomes. Download the white paper and learn how to make better use of your analytics: • Automate responses that optimize the journey • identify and engage with customers before they contact you • Use predictive analytics and machine learning to drive outcomes
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customer needs, customer experience, customer behavior, customer journey
    
Genesys
Published By: Zendesk     Published Date: Aug 22, 2017
This Magic Quadrant examines the global market for customer service and support applications designed to enable customer service and support agents to engage customers through their preferred communication channel. Learn how Zendesk can fit the needs of your Customer Support team.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent, gartner magic quadrant
    
Zendesk
Published By: Dassault Systèmes     Published Date: Aug 08, 2017
Industrial Equipment Manufacturers have to connect closely with customers and introduce new products quickly and efficiently to meet their needs. While smaller Industrial Equipment Manufacturers may be able to control, access, and share product data with relatively simple Product Data Management (PDM) tools, larger Industrial Equipment Manufacturers rely on full-featured PLM systems that help automate processes and share data across global supply chains. Industrial Equipment Manufacturer companies may find themselves in-between because: • Product and organizational complexity drive them beyond basic PDM capabilities • A full-featured PLM implementation may feel out of reach They need to choose a system that quickly delivers the core capabilities they need to streamline product development but also gives them room to grow value over time. What’s the right size PLM to fit an Industrial Equipment Manufacturer? Let’s take a look.
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pdm, product data management, industrial, equipment manufacturers, plm, dassault
    
Dassault Systèmes
Published By: Incapsula     Published Date: Nov 06, 2017
Does your website load in two seconds or less? If not, you could be disappointing nearly half of your customers. According to Kissmetrics, 47 percent of e-commerce users expect websites to load in less than two seconds – and nearly a quarter of them will abandon your website entirely if it takes longer than four seconds. Additionally, 50 percent of customers shop on their mobile phones. In other words, your website needs to load fast and be optimized or your customers will leave. The reality is that an e-commerce company can increase revenue by up to 7 percent just by making the load time one second faster. So, how can your company improve its site performance and make it faster? The best practices outlined in this whitepaper can reduce your site’s loading time, improve your user experience, and ultimately increase your company’s revenue.
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Incapsula
Published By: Tenable     Published Date: Feb 07, 2018
"Basing your infosec program on an established security framework gives you the controls, KPIs and vocabulary needed for building – and operating – a structured, scalable, and effective practice. For insights into how this works in the real world, download and read Economic, Operational and Strategic Benefits of Security Framework Adoption, a collection of brief essays from 28 global infosec leaders. Topics covered include: - Meeting customer and partner requirements - Improving security practices - Enabling effective communications with corporate leaders - Addressing global compliance challenges - Adapting the framework to fit your needs"
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security frameworks, gdpr, general data protection regulation, compliance, iso 27000, cis controls, nist, cyber, ciso, experts, ebook
    
Tenable
Published By: Motorola Solutions     Published Date: Jun 24, 2019
At Motorola Solutions, our purpose is simple; we create mission-critical communication solutions to help our customers build safer cities and thriving communities. That’s why we recently acquired Avigilon, an industry leader in video, access control and video analytics solutions, in our ongoing effort to provide trusted security solutions to our customers to help them be their best in the moments that matter. In the modern world of utilities, when it comes to providing electricity to light the family kitchen, transporting clean drinking water across many miles to the tap, or delivering the natural gas that heats the oven — everything must follow a process. At the frontline of ensuring these processes remain consistent, is having the ability to instantly know when an incident occurs that can disrupt the critical work that needs to be done. Avigilon access control and video management software is available to help utility operations ensure their critical processes are protected, so servi
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Motorola Solutions
Published By: Jelecos     Published Date: Feb 11, 2019
The AWS Well-Architected framework has been developed to help cloud architects utilize best practices to build the most secure, high-performing, resilient, and efficient infrastructure possible for their applications. This framework provides a consistent approach for Jelecos and its customers to evaluate architectures and provides guidance to help implement designs that will scale with your application needs over time.
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Jelecos
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