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Published By: Oracle OMC     Published Date: Nov 30, 2017
Today’s consumers are demanding: they have become more unforgiving of a poor customer experience and expect interactions on their desktop and mobile devices to be responsive, intuitive, and easy to use. Marketers understand that delivering the most relevant experience is the key to gaining continued satisfaction and loyalty from their digital consumers. Oftentimes, however, when it comes to marketing to consumers there are two dynamics. On one hand you have what consumers say they want out of a customer experience. On the other hand, there is what they actually receive. What they want are experiences that are personalized, contextually relevant, and consistent— regardless of online or offline channel or lifecycle stage. What they too often get, however, are experiences that are disconnected, not contextually relevant, and inconsistent across channels and lifecycle stages.
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Oracle OMC
Published By: Oracle OMC     Published Date: Nov 30, 2017
There’s really no mystery about mobile testing. It’s the art and science of building, running, and analyzing optimization tests for mobile customer experiences. But for companies looking to mobilize their websites and apps, the mystery often lies in how to do mobile testing really well. This guide assembles the best advice from analysts, engineers, and thought leaders to help mobile-minded businesses master the non-desktop landscape. You’ll learn how to optimize customer mobile experiences from strategy to execution. Along the way, you’ll get answers to common questions about mobile testing, find out about optimization testing in general, learn key differences between customer experience optimization (CXO) on mobile and desktop, and see how you can use design expertise to create bold and effective mobile experiences. So start reading and boost your understanding of mobile testing and optimization.
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Oracle OMC
Published By: VMware Dell     Published Date: Jul 02, 2008
Bell Canada began an initiative to provide desktop solutions at reduced costs. With 8,000 call center agents, Bell Canada faced hardware attrition and rising costs. Streamlining systems, facilitating outsourcing and increasing capabilities to telecommute would reduce costs while improving service. This would require creating customized workstations for users. Bell Canada approached VMware Partner CGI Group Inc., which provides end-to-end IT and business process services, for a solution.
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vmware, call center, virtualization, virtual machine, virtual workstation, telecom, bell canada
    
VMware Dell
Published By: VMware Dell     Published Date: Jul 02, 2008
In this case study, you'll discover the tangible benefits to IRMC when they used VMware Virtual Desktop Infrastructure to virtualize their call center operations and support multiple call centers from a central data center. Their IT staff achieved increased flexibility, faster provisioning, redeployed IT staff, reduced IT costs, and improved competitiveness. Finally, review a detailed financial analysis to back up IRMC's 73% annual ROI, and see how they saved.
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call center, vmware, virtual, virtualization, virtual machine, callcenter, it savings, cost savings, flexibility
    
VMware Dell
Published By: VMware Dell     Published Date: Jul 02, 2008
Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Seeing the significant benefits virtualization delivers in those environments, companies are now looking to apply the same technology to their desktop computers.
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desktop management, desktop, virtualization, virtual infrastructure, vmware
    
VMware Dell
Published By: VMware Dell     Published Date: Jul 02, 2008
This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits and limitations of these technologies as well as the best use cases for each, exemplified through user case studies.
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desktop, desktop virtualization, virtualization, virtual machine, vmware, vmware ace, vmware vdi
    
VMware Dell
Published By: Dell Storage     Published Date: Oct 17, 2011
To address enterprise desktop management challenges, VMware and Dell have created a reference design to enhance administrator control and help reduce ongoing operational costs.
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vmware, technology, dell, virtual desktop, infrastructurer, storage, desktop management
    
Dell Storage
Published By: Dell Storage     Published Date: Oct 17, 2011
This white paper provides an in depth overview on Automated Tiered Storage from Dell Compellent and how it can help organizations optimize the use of storage for a VMware environment. Read on to find out more about this efficient storage platform.
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technology, dell, storage center, storage, san, vmware, desktop management, infrastructure, vdi
    
Dell Storage
Published By: Dell Storage     Published Date: Oct 17, 2011
With vStorage APIs, storage area network (SAN) resources can be utilized for greater virtual server performance and more efficient management of the entire virtualized data center. Read this white paper to find out more!
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technology, vmware, dell, san, storage area, virtual server, desktop management
    
Dell Storage
Published By: Dell Storage     Published Date: Nov 08, 2011
With vStorage APIs, storage area network (SAN) resources can be utilized for greater virtual server performance and more efficient management of the entire virtualized data center. Read this white paper to find out more!
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technology, vmware, dell, san, storage area, virtual server, desktop management
    
Dell Storage
Published By: Dell Storage     Published Date: Nov 08, 2011
This white paper provides an in depth overview on Automated Tiered Storage from Dell Compellent and how it can help organizations optimize the use of storage for a VMware environment. Read on to find out more about this efficient storage platform.
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technology, dell, storage center, storage, san, vmware, desktop management, infrastructure, vdi
    
Dell Storage
Published By: Dell Storage     Published Date: Nov 08, 2011
To address enterprise desktop management challenges, VMware and Dell have created a reference design to enhance administrator control and help reduce ongoing operational costs.
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vmware, technology, dell, virtual desktop, infrastructurer, storage, desktop management
    
Dell Storage
Published By: Promisec     Published Date: Mar 20, 2012
One of the greatest challenges to enforcing IT security and compliance lies at the endpoints, especially within Microsoft infrastructures. Learn how agentless technology has become mandatory in seeing, analyzing, and fixing Windows endpoint issues.
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endpoint, endpoint management, endpoint control, compliance, it compliance, security, security compliance, agentless, microsoft, windows, registry keys, windows registry, windows processes, windows services, agent, desktop management, windows registry, asset discovery, asset management, asset inventory
    
Promisec
Published By: Symantec     Published Date: Oct 19, 2012
This report from Dennis Technology Labs compares the effectiveness of anti-malware products designed to run in virtual desktop environments. It aims to compare the effectiveness of current anti-malware software. Read on to figure out which ran best.
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virual environments, symantec, data security, malware, anti-malware products
    
Symantec
Published By: Symantec     Published Date: Oct 19, 2012
Symantec Endpoint Protection 12.1 solution was compared to two implementations each from McAfee and Trend Micro. Testing encompassed various scanning and system update functions over virtual machines. Read on to figure out which performed best.
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symantec, virtualization, virtual desktop, virtual machines, resources, performance, symantec endpoint protection, vmware
    
Symantec
Published By: Good Technology Corporation     Published Date: Apr 29, 2013
Extend desktop-level security to mobile users. This whitepaper—Effective Identity and Access Management in a Mobile World—covers how to harness your IAM infrastructure to balance the freedom mobile users want with the security IT needs. Read it now.
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mobile security, secure mobile application, mobile device management, identity management, identity and access management, iam
    
Good Technology Corporation
Published By: Netapp     Published Date: Apr 02, 2013
This solution guide provides guidelines and best practices for architecting, deploying, and managingVMware View virtual desktop infrastructure (VDI) solutions on NetApp storage systems.
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vmware, netapp, business continuity, virtualization, virtual desktop storage, storage, vdi, server
    
Netapp
Published By: Frontrange     Published Date: Mar 13, 2013
Data is now accessed via physical and virtual desktops, laptops and mobile devices. IT organizations struggle to control and manage this widening pool of devices. View this Computerworld Survey to better understand the solutions to these challenges.
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it service management, itsm, service desk, service catalog, service management software, mobile service management, cloud itsm, service manager, help desk software, hybrid it service management, heat help desk, client management, network discovery software, software audit, pc hardware inventory software, hardware software inventory, hardware inventory, pc hardware inventory, audit service level agreement, network inventory
    
Frontrange
Published By: Frontrange     Published Date: Mar 13, 2013
Recent new technology introductions are fundamentally changing the way we utilize and manage IT resources. This whitepaper shows how these new processes and automation solutions deliver the agility and extensibility to maintain performance and relia
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it service management, itsm, service desk, service catalog, service management software, mobile service management, cloud itsm, service manager, help desk software, hybrid it service management, heat help desk, client management, network discovery software, software audit, pc hardware inventory software, hardware software inventory, hardware inventory, pc hardware inventory, audit service level agreement, network inventory
    
Frontrange
Published By: Tintri     Published Date: Jun 04, 2013
A Simple, Fast, and Affordable VDI Solution from VMware and Tintri
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vdi, vdi storage, vdi performance, vmware storage, vmware view, vdi performance issues, vdi cost
    
Tintri
Published By: Dell & Microsoft     Published Date: Mar 13, 2014
Many small business people today are constantly on the move. So when it comes to purchasing new computers, it’s tough to decide whether a desktop, laptop, or tablet will give you the most bang for your buck. Download this 2-minute video to learn how a small business owner chose the Dell XPS 18 Portable All-in-One Desktop with Touch and got all three options in one, with benefits including: o The new Windows, which allows for increased productivity and ease-of-use with touch-based apps o Desktop power made portable o A huge 18.4” Full-HD touch display for amazing presentations (no need to lug a projector) o Built-in feet, with an optional docking stand and keyboard for when you’re in the office Download this short video and see how the Dell XPS 18 can help organize your life and solve your digital business challenges.
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dell, windows 8, dell xps 18, tablet, large screen tablet, mobile, mobile presentations, business tablet
    
Dell & Microsoft
Published By: Imprivata     Published Date: Sep 23, 2014
The Imprivata 2014 Desktop Virtualization Trends in Healthcare report is the company’s fourth-annual study to identify desktop virtualization adoption trends in healthcare.
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imprivata, desktop virtualization, healthcare, trends, us healthcare industry, hipaa, phi, sso, single sign on, mobile workforce, compliance regulations, access management solutions
    
Imprivata
Published By: Polycom     Published Date: Jul 30, 2014
Video conferencing is rapidly moving out of the conference room and onto the desktop, smartphone, and tablet. Thanks to inclusion of video as a core UC component, enterprise technology leaders are increasingly deploying video to individuals as part of their unified communications initiatives, while integrating personal video into room systems, and enabling conferencing beyond the enterprise.
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pervasive, video, collaboration, conference room, desktop, smartphone, tablet, communication, youtube, technology, flexibility
    
Polycom
Published By: Lenovo     Published Date: Sep 16, 2014
Virtual Desktop Infrastructure (VDI) works best for smaller centrally located user bases that share a core set of applications and file needs. As the world moves to the web and to the cloud, agencies are asking whether VDI is still a good fit for emerging mobility and BYOD needs. See this important infographic to learn more about the tradeoffs between VDI and emerging cloud technologies, and what you can do to take advantage of new solutions to drive improved mobile productivity across your entire organization.
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vid, cloud alternatives, emerging mobility, mobile productivity
    
Lenovo
Published By: Lenovo     Published Date: Sep 16, 2014
Renewed interest in Virtualized Desktop Infrastructure (VDI) comes largely from the need to solve mobility and BYOD demands. Though traditional VDI vendors bring their own solutions to market, isn’t it time to consider smarter alternatives? By focusing on where VDI excels, where it falls short, and where web and cloud services can be most compatible, agencies can take a smarter approach to these difficult decisions. See the tradeoffs in plain English, and learn why more agencies are taking notice to emerging cloud technologies through this exclusive executive summary.
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vdi, cloud alternatives, byod demands, emerging web technologies
    
Lenovo
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