digital

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Published By: Curalate     Published Date: Jan 09, 2017
Tips and ideas for fashion and beauty retailers to influence millennial shopping behaviors across key digital channels. Download now!
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digital channels, fashion, beauty, visual content, millennial outreach, internet marketing, e-commerce
    
Curalate
Published By: Genesys     Published Date: Jul 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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Genesys
Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys
Published By: Genesys     Published Date: Dec 20, 2018
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: • Why force-fitting more channels into an aging infrastructure is not the right approach • How to create a future-ready customer experience • How an integrated approach improves your metrics and reduces operating costs
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Genesys
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
74% of executives prioritize digital HR. Learn best practices in cloud transformation and see how to transform HR in a digital world.
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Oracle HCM Cloud
Published By: Ciber     Published Date: Jun 28, 2016
View this video to find out how banks realise that implementing digital processes will enhance the relationship they have with their customers.
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commercial banking, bank industry, customer relationships, digital banking
    
Ciber
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" Aberdeen research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures, and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles.. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble ti
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" IDC shares their thoughts on what business need to do in order to enable digital transformation. The research is based on interviews of IT ops and LOB staff at F1000 companies who have a Hybrid IT strategy."
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"This 56 page guide explores the foundational components of Hybrid IT, strategies to help CIOs partner with the business, and “key plays” that, if executed successfully, enable successful and sustainable digital transformation. Learn how transitioning to a Hybrid IT model can help you make the most of limited resources and free your team to spend less time keeping the lights on, and more time contributing to revenue growth as active participants in business innovation. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"To remain competitive, organizations need to innovate their practices. But what are the infrastructure, best practices and technologies that lead to successful hybrid IT? Forrester Consulting evaluated IT decision makers leading their organizations through digital transformation to explore the technologies used, challenges experienced, and benefits gained from their hybrid IT models. See how other IT leaders are gaining speed and agility while reducing friction through composability and continuous delivery. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"Customers in the midst of digital transformation look first to the public cloud when seeking dramatic simplification, cost, utilization and flexibility advantages for their new application workloads. But using public cloud comes with its own challenges. It’s not always possible or practical for enterprises to retire their traditional, on-premises enterprise system still running the company’s most mission- critical workloads. Hybrid IT – a balanced combination of traditional infrastructure, private cloud and public cloud – is the answer. But a true hybrid IT deployment must go well beyond the current generation of hybrid cloud systems, where the on-premises and off-premises worlds have largely remained siloed and still have to be independently managed. This paper seeks to answer how to bring those siloes together by identifying eight essentials that must be met to achieve the ideal hybrid IT implementation."
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble ti
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Hewlett Packard Enterprise
Published By: KPMG     Published Date: Sep 21, 2017
Drive change or be changed. KPMG’s 2017 HR Transformation Survey reveals organizations divided into two camps: one half ‘enlightened’ and boldly engaged on strategic HR transformation, the other half ‘unenlightened’ and faltering amid uncertainty as the digital era redefines the world around them and dramatically rewrites the rules for success. View now.
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KPMG
Published By: KPMG     Published Date: May 08, 2018
Many retailers have responded with a largely outdated omnichannel approach, focusing on integrating the physical and digital channels they use to interact with customers, when the problem is actually inside the business. Today's customers will remain loyal only if a brand offers them transparency and superior quality products while actively engaging with them to build a relationship they value. Meeting those needs has nothing to do with offering another physical, digital, or mobile channel and everything to do with running the business in a way that is customer-first and customer-centric.
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KPMG
Published By: Rosetta Stone     Published Date: Nov 02, 2017
Technology can be used to improve educational outcomes for ELLs and to promote school engagement for their families. Technology tools can help accelerate language development while minimizing the digital divide and the “learning gap” for ELLs and their families.
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Rosetta Stone
Published By: CA Technologies     Published Date: Jul 19, 2017
• Digital transformation is essential in the modern software factory, and mainframes are mission-essential elements in many industries, including, finance, transportation, insurance and others • The industry is adopting agile and DevOps practices throughout IT to increase business agility • Explore the potential for DevOps in your organization, told from a mainframer’s point of view
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CA Technologies
Published By: Determine (Selectica)     Published Date: Sep 13, 2016
The sponsor named below commissioned Ardent Partners to write this report. While the report topic In 2015, collaboration is the name of the game in procurement and frequently entails working with key internal stakeholders (like line-of-business managers and legal departments) or preferred suppliers to drive greater value through sourcing and procurement. For Chief Procurement Officers ("CPOs") and other supply management leaders, collaboration has taken on many new and innovative forms over the years, causing these executives to leverage new (and, in some cases, existing) processes, relationships, and technologies to enhance compliance, decrease risk, and increase savings. One such business process, contract management, has been reborn with digital, automated features that can shift the way procurement teams collaborate, mitigate risk, drive performance, and realize greater savings for the enterprise.
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Determine (Selectica)
Published By: Adobe     Published Date: Sep 28, 2016
Customer are infinitely complex, but connecting with them doesn’t have to be. Because while your customers may be wildly different, they do all want one thing — meaningful and relevant experiences. To deliver these experiences requires a powerful web content management system. It’s the digital foundation you need to provide the personalized experiences — that build brands, customer loyalty, and ROI. To learn more about web experience management, read The New Content Frontier. ?
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adobe, customer experience, web content management, web content management system, website development, internet marketing, crm & customer care, traditional marketing
    
Adobe
Published By: Adobe     Published Date: Sep 28, 2016
The ideal customer experience is everything today, and it starts with a modern digital foundation. You can’t give customers the timely and relevant experiences they expect with outdated solutions that are cobbled together. Read The Blueprint Redefined to see how a modern digital foundation can get you there. You’ll learn: - How a unified platform lets you easily manage and refine customer experiences - Three steps to deliver great digital experiences on all devices - The roles of personalization, analytics, and asset management?
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adobe, customer experience, digital, marketing marketers, digital experience, emerging marketing, crm & customer care, marketing research, traditional marketing
    
Adobe
Published By: Veritas     Published Date: Jan 03, 2019
The digital business continues to evolve. Investments in data analytics projects lead the way while traditional, proprietary infrastructures are being disrupted by cloud, open source and hyperconverged paradigms. These changes are forcing IT leaders to contend with greater workload diversity in the midst of tightening budgets. And while the workload [or] IT landscape is changing, the need for reliable data protection remains as crucial as ever to protect against, data corruption, human error, and malicious threats such as ransomware. Learn how Veritas can help you navigate through these obstacles. Join us to hear experts from ESG and Veritas discuss how the right data protection solution today can prepare you for tomorrow's business demands. You will learn: The key trends that are driving change in the digital business The most common causes of data loss in tomorrow’s multi-cloud data centers How to protect an increasingly diverse environment with minimal operational overhead
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Veritas
Published By: Palo Alto Networks     Published Date: Sep 30, 2016
Palo Alto Networks is leading a new era in cybersecurity by securing thousands of enterprise, government, and service provider network from cyber threats and protecting our digital way of life.
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palo alto, firewall, cyber security, automation, cybersecurity for dummies
    
Palo Alto Networks
Published By: Palo Alto Networks     Published Date: Sep 30, 2016
While few corporate executives and boards of directors would dispute the importance of cybersecurity, some may feel ill-prepared to begin the process of managing these risks given the myriad technical and non-technical elements of the issue. The goal of this document is to address this gap by providing corporate leaders a practical framework for addressing the people, process, and technology elements of the cybersecurity challenge
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palo alto, security framework, security, business leaders, digital
    
Palo Alto Networks
Published By: GE Power     Published Date: Oct 05, 2016
With any innovation, early adopters forge the path forward, testing the limits of new technology, proving solutions that deliver value and dispensing those that don’t. Each power organization approaches the use of data and analytics from their own point of reference, technology maturity and propensity for change. In this eBook, learn how 14 global power companies achieved real business results for their business with digital solutions.
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digital power plant, digital power, digital power station, distributor solution, efficiency of power generation, industrial power
    
GE Power
Published By: GE Power     Published Date: Feb 02, 2017
With any innovation, early adopters forge the path forward, testing the limits of new technology, proving solutions that deliver value and dispensing those that don’t. Each power organization approaches the use of data and analytics from their own point of reference, technology maturity and propensity for change. In this eBook, learn how 14 global power companies achieved real business results for their business with digital solutions.
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GE Power
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