digital expectations

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Published By: Google - SAP     Published Date: Nov 01, 2019
"SAP: Named a Leader in Forrester Wave for Digital Experience Platforms Experience Matters. A digital experience platform (dxP) can help you close the experience gap and deliver on customer expectations. Learn why SAP has been recognized as a leader. Get a complimentary copy of The Forrester Wave™: Digital Experience Platforms, Q3 2019 report today! The analysisevaluates 10 DXP vendors side-by-side and provides detailed assessments of the product portfolio and integrations that define a strong digital experience platform. According to the report: ""SAP has unified its experience portfolio to tie the front and back office together"". ""SAP is especially strong in B2C and B2B commerce, customer identity and access management, and API management versus its peers”. “The company’s strategy resonates, especially when it articulates its ‘X plus O’ vision, and continues to have a world-class partner network"". This valuable resource is your guide for creating connected digita
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Google - SAP
Published By: DocuSign     Published Date: Jun 25, 2014
Governments today are under constant pressure to provide effective support and services to their citizen with limited resources, budgets and antiquated systems. Furthermore citizens expect transparency and accountability from their government. With the rise of digital innovations, those expectations have only continued to grow.
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docusign, electronic signatures, reduce costs, esignatures, contract execution
    
DocuSign
Published By: SAS     Published Date: Mar 06, 2018
Digital transformation is here, and businesses are feeling it. No matter what stage of the transformation a company is in, it is likely aware of a shift in its industry, customer expectations and employee perspectives. When it comes to digital, there is truly nowhere to hide.
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SAS
Published By: SAS     Published Date: Mar 06, 2018
Digital transformation is a reality for marketers that is wrapped in both opportunities and headaches. Marketers understand the choices and expectations that their customers now have, and they are up for the challenge. But marketers also have many obstacles to overcome to deliver the consistently good, timely and engaging customer experience, across devices, that customers demand. The good news is that the marketing technology industry is rapidly evolving to address these challenges. And in the same way that consumers have an abundance of choices, marketers also have many options when it comes to choosing partners to help. But where to start, and how to choose the right partners?
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SAS
Published By: IBM     Published Date: Oct 06, 2014
IBM has worked for years with retailers to help them develop a complete Omni-channel Commerce solution that integrates various channels and provides a foundation that helps enable the seamless experience that consumers are looking for. Due to this joint effort, IBM provides the only Commerce Solution that can truly support a unique and personalized buying experience for consumers that incorporates marketing, selling, fulfillment, and returns across all physical and digital channels. This paper describes the best practices needed to enable a store to meet the cross-channel expectations of the customer and the ever-increasing order volumes of Omni-channel fulfillment.
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omni-channel commerce, store enablement, channel integration, emerging marketing, customer experience/engagement, business intelligence, market research
    
IBM
Published By: DocuSign     Published Date: Apr 24, 2018
"We live in a world where the ability to do business digitally is a given. Now more than ever, people want to do business with organizations via the ease, speed, convenience and security of a fully digital experience. Yet many businesses are failing to keep pace in their front office with customer expectations, as well as with competitors that have made digital transformation a priority. Download this eBook to learn how B2B companies can evolve to meet customer expectations by adopting a fully digital experience with eSignatures. Some quick stats: - 87% of U.S. workers expect to be able to sign and purchase digitally - 75% of U.S. workers think that eSignatures are more secure than paper methods "
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DocuSign
Published By: Tyco Integrated Security     Published Date: Sep 10, 2015
The digital age has driven a rapid transformation of the IT role. No longer an order-taker, IT must now become a game-changer for the organization, according to new research gyro conducted addressing the perceptions, expectations and future priorities of IT. For IT to become a true change agent and business consultant, it must embrace its “human side” and show its relevance to business operations’ and leaders’ success. For many IT groups, this requires a change in culture and an updated mindset about the department’s ultimate purpose and focus, along with improvements in interdepartmental communication.
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Tyco Integrated Security
Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys
Published By: Cox Business     Published Date: Dec 19, 2016
It’s no secret that a potent combination of new digital technologies and rising constituent expectations is transforming government. The impact is being felt at all levels, from the largest state agencies and departments to the smallest municipalities.
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Cox Business
Published By: Magento     Published Date: Feb 15, 2018
Discover 3 tips for transforming your digital experience. Customer expectations are changing the face of B2B commerce. How are you meeting your customers' demands? Discover three tips for transforming your B2B commerce experience. Highlights from this whitepaper, include: An omnichannel strategy for B2B commerce Modifying sales models to meet demands Integrating content for growth Download this whitepaper to learn more!
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Magento
Published By: Zoovu Limited     Published Date: Mar 20, 2019
Don’t get me wrong – several aspects of life are much easier now thanks to the existence of the internet and digital technologies. People can jump between mobile, tablet, and desktop to search for vital information. They can read blogs, listen to podcasts, stream their favorite TV shows and keep in touch with people they careabout via social media. And it lets people shop, anytime and anywhere. The myriad of options available to today’s consumers allows them to visit the websites of numerous vendors and explore countless products. This is where things begin to get complicated - for shoppers and businesses: While it’s true to say that humans like choice, its omnipresence is quickly turning into noise. Without appropriate assistance and guidance, consumers are feeling overwhelmed, anxious and unable to make confident decisions. And, overwhelmed and indecisive customers rarely buy.
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Zoovu Limited
Published By: Submittable     Published Date: Nov 06, 2019
When you're accepting digital submissions for contests, awards, or another purpose, organization is crucial. Today's consumers have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their contest or award entry at all. It's easy to see the value in a quality submission software to manage your contest or award, but making that final product choice can be difficult. When you have the right tools in place, you can manage submissions for multiple contests and awards with ease. A powerful submission management software helps you set up sleek online forms, organize your incoming submissions, and collaborate with your team as you consider each submitter. Take the time to evaluate your options so you can find a product that meets all your team's needs. Submission management software can go a long way toward simplifying your contest or award submission and review process. Before you buy, t
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Submittable
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