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Published By: Adobe     Published Date: Oct 11, 2018
in our 24-criteria evaluation of experience optimization platform (EoP) providers, we identified the eight most significant ones — Adobe, dynamic Yield, Evergage, Monetate, optimizely, oracle, sAs, and sitespect — and researched, analyzed, and scored them. this report shows how each provider measures up and helps customer insights (Ci) professionals make the right choice.
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Adobe
Published By: Adobe     Published Date: Oct 11, 2018
In a world of infinite choices, customer experience is the last true differentiator. The optimal shopping experience happens when the right content is presented to a customer at precisely the right time, no matter where they choose to engage. Read The Path of Experience to learn the critical capabilities needed to drive seamless commerce experiences that keep customers coming back for more. Read the guide to learn: The role of dynamic merchandising in engaging customers Steps to create compelling customer experiences using audience segmentation and personalization Ways to scale customer experiences to create powerful connections, no matter the device or channel Simply fill out the form to download the report.
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Adobe
Published By: Infoblox     Published Date: Sep 09, 2014
Active Directory can manage Microsoft tools; but core network services require best-in-class DNS and DHCP management utilities. Learn how Infoblox enhances Microsoft environments by improving visibility and management of DNS, DHCP, and IPAM processes.
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infoblox_dns_dhcp_ipam, infoblox_ddi, infoblox_dns, infoblox_ipam, infoblox_dhcp, infoblox_ip_address_management, dhs_dhcp_ipam, dns
    
Infoblox
Published By: Infoblox     Published Date: Sep 09, 2014
By enhancing DNS services provided to Active Directory (AD), IT organizations see immediate benefits in performance, speed, and accuracy of data across DNS and AD. Read this white paper to learn how to transform your Microsoft environment today.
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infoblox_dns_dhcp_ipam, infoblox_ddi, infoblox_dns, infoblox_ipam, infoblox_dhcp, infoblox_ip_address_management, dhs_dhcp_ipam, dns
    
Infoblox
Published By: Infoblox     Published Date: Sep 09, 2014
With trends like virtualization and BYOD making networks more complex, the need for accurate and dynamic IP address management (IPAM) is growing. Learn how to implement an IPAM solution that centralizes information to create highly efficient teams.
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infoblox_dns_dhcp_ipam, infoblox_ddi, infoblox_dns, infoblox_ipam, infoblox_dhcp, infoblox_ip_address_management, dhs_dhcp_ipam, dns
    
Infoblox
Published By: Knightsbridge     Published Date: Sep 09, 2014
Organizational models today are shifting from hierarchical to flat. Careers are no longer an upward trajectory, but more likely to be a series of experiences, projects and development opportunities. But, a lack of awareness around the new flat organization dynamics is resulting in a perceived lack of opportunities for career movement within companies, and frustration among employees and leaders.
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knightsbridge, career management, career development, talent development, employee engagement, manager relationship
    
Knightsbridge
Published By: ADP     Published Date: May 31, 2017
When it comes to the ways we work and the dynamics of the workplace setting, one thing is certain — the times are changing. As discovered in ADP Research Institute’s® (ADP RI) 2016 Evolution of Work, changes are already affecting the way we work. In this white paper, we consider how HR is handling these changes.
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ADP
Published By: Okta     Published Date: Mar 03, 2017
Host Jon Collins from The Register will be quizzing Tony Lock from Freeform Dynamics and Nadav Benbarak, from Okta, to understand just how far things have come and, most importantly, what to do about them.
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Okta
Published By: Genesys     Published Date: Jun 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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routing, customer experience, transitions, self-service
    
Genesys
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Juniper Networks     Published Date: Feb 05, 2018
Data center requirements are shifting as the business environment evolves to leverage new technologies. Organizations are turning to multicloud environments comprising a mix of private cloud, public cloud, and on-premise infrastructure to best address their unique needs. Understandably, this shift is putting a renewed emphasis on security, automation, orchestration, and agility. IT leaders are responding by building and deploying multicloud data center networks that leverage automation and software-defined networks (SDN) as a cost effective means of providing dynamic network control. Of course, while many organizations are recognizing the need for a data center upgrade, not all have the same drivers. All, however, need to make a business case for the investment. Here are four common inflection points that can help you to justify the need for data center upgrades that support business goals.
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network, performance, data, security, efficiency, iot
    
Juniper Networks
Published By: Juniper Networks     Published Date: Feb 05, 2018
In reality, many applications are far from cloud ready, and some never will be. But almost every new application will be cloud enabled. So how do you evolve your data center into a private cloud and drive hybrid IT by connecting to public clouds, yet still cater for the needs of your legacy software? To try and understand the path to the cloud in greater detail, we’ve created this Infobrief from an extended interview conducted by the team at DatacenterDynamics with Juniper Networks’ Andy Ingram, the Global Vice President for Data Center and Cloud.
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development, applications, infrastructure, storage, optimization
    
Juniper Networks
Published By: Juniper Networks     Published Date: Feb 05, 2018
The role of IT is fundamentally changing from a cost-efficient enablement technology to a more strategic element of the enterprise. For companies born before the digital era, IT is a key player on their path to digital transformation; for more recent businesses designed with technology at their core, IT represents a foundational pillar on top of which everything else is built. With this shifting role, IT’s decades-long emphasis on TCO is being eclipsed by a new-found focus on security and automation. Whether it’s the continuous risks posed by a dynamic threat landscape, the threat of digital disruption, or an inability to keep pace with the latest trends, virtually every enterprise needs to be more agile. And, with the continued evolution of compute, storage, and applications, networks have been exposed as a bottleneck to change.
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enterprise, cloud, data, center, networking, juniper
    
Juniper Networks
Published By: Cisco and NVIDIA Corporation     Published Date: Jun 19, 2019
WE LIVE IN A WORLD WHERE WORK IS NO LONGER A PLACE WHERE YOU GO. It’s what you do — a dynamic activity that people expect to accomplish anywhere, anytime, on any device. Supporting today’s workforce requires a digital platform that empowers productivity and ensures security and management at scale everywhere: on site, on the road, or in the cloud. According to IDC, by 2020, mobile workers will account for 72 percent of the U.S. workforce. And they won’t be just checking email. These workers want to be productive 24/7. That means access to data, documents, and corporate apps anywhere, anytime, on any device. Enterprises, however, are struggling to allow more workers to use additional devices from a multitude of locations.
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Cisco and NVIDIA Corporation
Published By: Anaplan     Published Date: Apr 02, 2019
Connected organizations collaborate across business functions to dynamically steer business performance. Previous generations of planning software have fallen short of this vision, making collaboration difficult to achieve, scattering data across multiple sources, and providing inflexible planning models that require heavy IT support. This landscape motivated Anaplan to develop an innovative platform that enables Connected Planning across the entire enterprise. The FSN Innovation Showcase highlights three major innovations that support these objectives: • Anaplan’s proprietary Hyperblock® technology • The App Hub, a suite of 250+ industry-leading solutions • Developments in machine learning and artificial intelligence
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Anaplan
Published By: Anaplan     Published Date: Apr 09, 2019
Connected organizations collaborate across business functions to dynamically steer business performance. Previous generations of planning software have fallen short of this vision, making collaboration difficult to achieve, scattering data across multiple sources, and providing inflexible planning models that require heavy IT support. This landscape motivated Anaplan to develop an innovative platform that enables Connected Planning across the entire enterprise. The FSN Innovation Showcase highlights three major innovations that support these objectives: • Anaplan’s proprietary Hyperblock® technology • The App Hub, a suite of 250+ industry-leading solutions • Developments in machine learning and artificial intelligence
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Anaplan
Published By: Anaplan     Published Date: Sep 10, 2019
A few years ago, the slow, spreadsheet-driven mode of sales and operations planning (S&OP) may have sufficed, but today, it’s utterly inadequate. A disconnected process can’t keep pace with a dynamic market. Enter the next-generation of S&OP: dynamic, connected, and powered by cloud-based technology. When planners from across the business are able to work in unison, executives can make better-informed decisions that positively impact the bottom line. Download this paper to learn: Six essential phases of S&OP An in-depth exploration of each phase How to make next-generation S&OP a reality with cloud-based technology
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Anaplan
Published By: Anaplan     Published Date: Sep 11, 2019
A few years ago, the slow, spreadsheet-driven mode of sales and operations planning (S&OP) may have sufficed, but today, it’s utterly inadequate. A disconnected process can’t keep pace with a dynamic market. Enter the next-generation of S&OP: dynamic, connected, and powered by cloud-based technology. When planners from across the business are able to work in unison, executives can make better-informed decisions that positively impact the bottom line. Download this paper to learn: Six essential phases of S&OP An in-depth exploration of each phase How to make next-generation S&OP a reality with cloud-based technology
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Anaplan
Published By: Ahead     Published Date: Mar 20, 2019
AppDynamics features a robust Application Performance Monitoring (APM) solution, enabling transaction-level performance tracking, application mapping, dynamic baselining and code-level diagnostics.
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Ahead
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
MongoDB is an open-source, document database designed with both scalability and developer agility in mind. MongoDB bridges the gap between key-value stores, which are fast and scalable, and relational databases, which have rich functionality. Instead of storing data in rows and columns as one would with a relational database, MongoDB stores JSON documents with dynamic schemas. Customers should consider three primary factors when evaluating databases: technological fit, cost, and topline implications. MongoDB's flexible and scalable data model, robust feature set, and high-performance, high-availability architecture make it suitable for a wide range of database use cases. Given that in many cases relational databases may also be a technological fit, it is helpful to consider the relative costs of each solution when evaluating which database to adopt.
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total, cost, ownership, comparison, mongodb, oracle
    
AstuteIT_ABM_EMEA
Published By: LogMeIn     Published Date: Feb 27, 2018
24/7 Self-Service Support Center: Bold360 ai’s 24/7 context driven support center was implemented, allowing users to instantly discover relevant content from the smart knowledge database. Dynamic FAQs displayed trending topics in real-time to speed up customer resolution and discoverability. Real-Time Customer Analytics highlight unanswered questions, giving Premium Credit instant visibility of missing topics, questions driving ticket volume, and more.
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customer, support, faq, credit
    
LogMeIn
Published By: Global Software     Published Date: Aug 13, 2018
Going forward, CFOs will continue to implement processes and systems to reduce the overall cost of financial reporting while improving accuracy, visibility of data beyond the general ledger, and accessibility at all levels of the organization. In addition, there will continue to be greater demand for more advanced dynamic reporting — including enhanced cost and profitability reporting, rolling forecasts, and zero-based budgeting — in an environment finance teams are comfortable with, such as Excel, so they can work more efficiently.
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financial, reporting, cfo, organization, data
    
Global Software
Published By: Global Software     Published Date: Aug 13, 2018
Humans excel at tasks that require creativity, the opportunity to respond to the unexpected, and general attentiveness to the surrounding environment. Technology and machines, on the other hand, are built to process a lot of information quickly without getting bored; technology reliably completes the task it is assigned without deviation. The most powerful approach to adding technology to a team takes the strengths of both humans and technology into account and from that, creates a superior, collaborative system. For example, reporting software such as Spreadsheet Server and Atlas for Dynamics AX/365 by Global Software, Inc. both serve as machine learning intelligence that uses automation to reduce errors, while at the same time preserving humans’ ability to create reports and outcomes from the data the way they need to see it.
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technology, machines, dynamics, global, software
    
Global Software
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