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Published By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
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case management, forrester, dynamics, enterprise
    
Pega
Published By: Pega     Published Date: May 24, 2016
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
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Pega
Published By: IBM     Published Date: May 19, 2016
In our 21-criteria evaluation of the dynamic case management (DCM) market, we identified the 14 most significant software vendors — Appian, bpm’online, Column Technologies, DST Systems, Eccentex, IBM, Isis Papyrus, Lexmark Enterprise Software, MicroPact, Newgen Software, OnBase by Hyland, OpenText, Pegasystems, and TIBCO Software — and researched, analyzed, and scored them. The evaluation focused on providers’ adaptive, analytics, and mobile features, all critical to helping enterprises tackle increasing volumes of varied and unstructured work. This report helps enterprise architecture (EA) professionals select the best providers to meet their unique needs.
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ibm, forrester, forrester wave, dynamic case management, dcm, software vendors, software
    
IBM
Published By: Schneider Electric     Published Date: May 09, 2016
IT virtualization, the engine behind cloud computing, can have significant consequences on the data center physical infrastructure (DCPI). Higher power densities that often result can challenge the cooling capabilities of an existing system. Reduced overall energy consumption that typically results from physical server consolidation may actually worsen the data center’s power usage effectiveness (PUE). Dynamic loads that vary in time and location may heighten the risk of downtime if rack-level power and cooling health are not understood and considered. Finally, the fault-tolerant nature of a highly virtualized environment could raise questions about the level of redundancy required in the physical infrastructure. These particular effects of virtualization are discussed and possible solutions or methods for dealing with them are offered.
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schneider electric, edge computing, data center, energy efficiency, data center energy, optimized power, virtualization
    
Schneider Electric
Published By: Adobe     Published Date: Apr 22, 2016
This guide is intended for creative marketing and business leaders who recognise that the current technologies and processes that support marketing cannot scale with the demand for dynamically relevant, personalised brand experiences. DAM is about more than storage. It’s a strategic enabler of digital transformation.
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marketing, return of investment, roi, digital marketing, online marketing, brand experiences, customer experience, interactive marketing, crm solutions/software, customer experience/engagement, branding
    
Adobe
Published By: Silver Peak     Published Date: Apr 12, 2016
This white paper reveals how with an SD-WAN, enterprises can improve the resiliency of their WAN, dynamically balance traffic across multiple paths and increase application performance.
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wan, connectivity, wide area network, data, sd-wan
    
Silver Peak
Published By: CDW - EMC     Published Date: Apr 07, 2016
IT infrastructure is no longer just supporting the business; it is the business enabler. Infrastructure must support constant business demands for new applications and services with limited budgets and resources. Yet there is limited time to constantly evaluate and integrate hardware, software and networking solutions to meet continuously evolving requirements. Create an automated, dynamic infrastructure that adapts to your business demands with the VCE VxRail™ Appliance.
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infrastructure management, business management, best practices, application performance
    
CDW - EMC
Published By: Intel Security     Published Date: Apr 06, 2016
This solution brief outlines how security operations must evolve to a continuous operation focused on assessing readiness, acquiring and integrating threat intelligence, and increasing the speed of threat response capability
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advanced malware, targeted malware, layered malware defense, targeted attacks, critical infrastructure threats, forensic analysis, static detection, dynamic detection, forensic analysis, application control, vulnerability scanning, real-time kernel protection, change management monitoring, database activity monitoring, siem, network ips, global intelligence, advanced threat defense
    
Intel Security
Published By: Intel Security     Published Date: Apr 06, 2016
Threat intellegence can even up the battle between attackers and defenders. This 31 page report from Securosis defines Threat Intellegence and discusses how you can leverage threat intelligence to shorten the window between compromise and detection.
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advanced malware, targeted malware, layered malware defense, targeted attacks, critical infrastructure threats, forensic analysis, static detection, dynamic detection, forensic analysis, application control, vulnerability scanning, real-time kernel protection
    
Intel Security
Published By: CDW     Published Date: Apr 04, 2016
IT infrastructure is no longer just supporting the business; it is the business enabler. Infrastructure must support constant business demands for new applications and services with limited budgets and resources. Yet there is limited time to constantly evaluate and integrate hardware, software and networking solutions to meet continuously evolving requirements. Create an automated, dynamic infrastructure that adapts to your business demands with the VCE VxRail™ Appliance.
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infrastructure management, business management, best practices, application performance
    
CDW
Published By: Pega     Published Date: Apr 04, 2016
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
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Pega
Published By: IBM     Published Date: Mar 31, 2016
"Cloud, Mobile and Social are today's communication and engagement models for customers, employees and partners. And to support these models, your infrastructure needs to be simple, flexible, stable, scalable and highly secure. While the changing market dynamics provide growth opportunities for businesses, capitalizing on them requires organizations to build new capabilities that: Enable continuous delivery of new features Shorten product innovation time to market Bring the business value chain closer to customers, partners and employees
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ibm, websphere application server, java ee 7, it transformation, cloud, middleware
    
IBM
Published By: Dyn     Published Date: Mar 30, 2016
New cloud-based Internet performance management (IPM) services are changing the way organizations monitor, control and optimize their online infrastructures. They fill the gap APM and NPM tools leave behind by providing valuable insights into the dynamics of the Internet so you can make better informed network planning and partnering decisions. The results, you deliver a consistent and reliable customer experience, protecting your brand and your revenue.
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dyn, cloud, ipm, apm, npm
    
Dyn
Published By: Boomtrain     Published Date: Mar 29, 2016
Learn how to send exceptionally relevant emails and boost engagement with the most powerful technology for email marketers.
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machine learning for marketers, marketing automation, email marketing, content analytics, content personalization, email personalization, dynamic email content, predictive content, predictive marketing, contextual marketing, search marketing
    
Boomtrain
Published By: Adobe     Published Date: Mar 17, 2016
With Adobe Document Cloud eSign services integrated into Microsoft Dynamics, your sales processes become even quicker.
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adobe, esign, microsoft dynamics, crm, sales process, customer experience/engagement, sales
    
Adobe
Published By: SAP     Published Date: Mar 08, 2016
The digital economy is upending all industries and processes, placing a premium on speed, customer satisfaction, personalized products, and collaboration. These dynamics require companies to adopt a digitized, extended supply chain model that can respond immediately to dynamic changes and satisfy increasingly demanding customers.
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sap, supply chain, digital
    
SAP
Published By: HPE     Published Date: Mar 02, 2016
For small and midsize businesses, the realities of a dynamic marketplace and ever-changing customer expectations pose continual challenges and opportunities. Big Data, the cloud and mobility are changing the way information moves and connections are made across the organization, offering productive potential while promising competitive advantage. But adoption of these advanced technologies will require a transformation in the capacities, functions and methods of IT.
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HPE
Published By: IBM     Published Date: Feb 22, 2016
Apache Hadoop technology is transforming the economics and dynamics of big data initiatives by supporting new processes and architectures that can help cut costs, increase revenue and create competitive advantage.
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ibm, data, big data, integration, hadoop
    
IBM
Published By: Dell     Published Date: Feb 04, 2016
Security risks have grown roughly in proportion to the meteoric growth in employee-owned mobile devices within the workplace. Meanwhile cyber-attacks are growing in sophistication and severity. According to data from a new IDG Research survey, these dynamics have IT decision makers scrambling to tighten and revise BYOD policies while addressing the holistic issue of endpoint security. Download this two-page paper detailing the IDG Research results and for expert advice on securing your organization’s data in an increasingly mobile world.
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security risks, byod, cyber attacks, byod policies
    
Dell
Published By: Pega     Published Date: Feb 02, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack.
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Pega
Published By: Cisco     Published Date: Jan 08, 2016
To better understand competitive retail dynamics and help guide retailers’ strategies, Cisco undertook a comprehensive, three-pronged research project, the fifth annual installment of our retail industry analysis. It comprised: 1. A survey of more than 6000 consumers (all having Internet access) 2 in 10 countries: Australia, Brazil, Canada, China, France, Germany, India, Mexico, United Kingdom, and United States. 2. In-depth interviews with industry thought leaders—analysts, authors, and innovators including Leslie Hand, vice president, IDC Retail Insights; Michael Olmstead, director, Plug and Play Retail; and Doug Stephens, founder, Retail Prophet 3. An IoE retail economic model drawn from an analysis of the data and lessons learned from Cisco customer engagements.
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cisco, retail, retail dynamics, industry analysis
    
Cisco
Published By: Cisco     Published Date: Jan 08, 2016
Financial services organizations have a unique relationship with technology: electronic data and transactions are the core of this industry. Financial services firms remain vigilant because they are constantly under attack. Hackers that gain access to customer accounts or financial data can profit either by using it themselves or by selling it to other criminal organizations. - There are many differences between perception and reality when it comes to security in this industry. For example, its emphasis on fraud prevention creates the perception that financial services is highly evolved in terms of its security readiness. However, this study finds that financial services firms’ security is on a par with the security of firms in other industries. - Regulations may lead to change and investments, but they also take time to take effect. Organizations should not wait for such requirements before they make improvements. Neither should they assume that compliance gives them full protection. Regulations cannot cover every aspect in such a fast-paced environment.
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cisco, financial services, perception gaps
    
Cisco
Published By: Marketo     Published Date: Dec 14, 2015
The Definitive Guide to Digital Advertising will teach you how to create strategic and dynamic digital advertising.
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marketo, digital, advertising, guide, strategy, internet marketing, crm & customer care, marketing research
    
Marketo
Published By: IBM     Published Date: Dec 11, 2015
Social Technologies have the potential to transform businesses. By enabling new levels of speed and agility, they can drive innovation and shift the dynamics of how people interact with each other.
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social media
    
IBM
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