executive brief

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Published By: IBM     Published Date: Apr 09, 2015
Although cloud is recognized as a technological change, its potential for driving business innovation remains untapped. Cloud computing can have an impact on operations, customer relationships and industry value chains. Read this executive report to discover how the cloud can open the door to more efficient, responsive and innovative ways of doing business.
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ibm, cloud, efficiencies, innovation, midsize businesses, network access, business value, innovation
    
IBM
Published By: Veeam     Published Date: May 08, 2011
This whitepaper discusses the challenges of a traditional backup and recovery system and provides the solutions to these challenges.
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veeam, backup and recovery, vmware, disaster recovery, vmware backup, storage
    
Veeam
Published By: Oracle     Published Date: Nov 01, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
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zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions
    
Oracle
Published By: Oracle     Published Date: Nov 05, 2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing. In particular, sales people have always needed access to information about their customer before a meeting and an easy way to update customer information after a meeting. Now, to work more efficiently from the road, they could benefit from and in many cases need additional help in the form of relationship management assistance, collaboration tools, and contextual and relevant business analytics.
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mobility, mobile, collaboration, crm, customer service, sales, enterprise communication, mobile crm
    
Oracle
Published By: Oracle     Published Date: Nov 05, 2013
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business, integrated communications, web analytics, crm & customer care
    
Oracle
Published By: Oracle     Published Date: Nov 06, 2013
A key step in executing an effective social media strategy is to start with your vision for social customer service. Ask yourself and your team a few questions:
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social customer service, social media, customer service, customer care, contact center, social contact center, social customer care, social care
    
Oracle
Published By: AlienVault     Published Date: Nov 10, 2015
Learn about the changing SIEM market and Alienvault's SMB-focused approach to SIEM.
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security, smbs, network, cyber threats, security budgets, enterprise
    
AlienVault
Published By: Stream Data Centers     Published Date: Jan 23, 2019
Download a new series of executive briefs, courtesy of Stream Data Centers, to explore tech and real estate investment in the data center planning process.
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stream data centers, data center management, data center space, colocation
    
Stream Data Centers
Published By: IBM     Published Date: May 30, 2008
Many healthcare providers have gone through several challenging years of organizing their electronic records systems. And during that time, consumer-driven healthcare has gained momentum. This executive brief explains how an IBM WebSphere Portal software–based solution can provide a flexible and valuable long-term solution compared to other options, with personalized user experiences that help deliver agile, security-rich access to relevant information.
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healthcare, hospital, medicine, medical, websphere, ibm, ep campaign, ibm ep
    
IBM
Published By: IBM     Published Date: Jan 12, 2009
Retailers are finding it difficult to stand out in today’s global marketplace. IBM WebSphere Portal software can help them deliver flexible, integrated environments that support personalized user experiences. Read this executive brief to find out exactly how IBM is helping retailers differentiate themselves from their competitors.
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ibm, productivity, customer service, portal solutions, ibm websphere, it solutions
    
IBM
Published By: IBM     Published Date: Jan 13, 2009
Many dashboards have limitations that can make it difficult for businesses to provide value beyond the executive level. But with IBM portals, you can create a foundation to build more effective active dashboards. This executive brief shows how next-generation dashboards can provide a competitive advantage by helping improve flexibility and decision-making.
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ibm, portal technologies, dashboards, ibm portals, dashboard trends, composite applications
    
IBM
Published By: Easynet     Published Date: Mar 26, 2008
This Executive Brief will show how transactional networks and IT networking services can successfully promote internal integration of company workflows while improving external collaborative processes in order to coordinate activities with third-party stakeholders and agents around construction projects.
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collaboration, vpn, managed networks, construction, mobility, easynet, building
    
Easynet
Published By: Easynet     Published Date: Mar 26, 2008
From the results of recent interviews with LET organisations, IDC positions the industry in the midst of a major transition phase from legacy to next-generation services and technology. This Executive Brief highlights the major technology and business trends taking place in the LET sector, and outlines the advantages of adopting new technologies and services in comparison with other industries.
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leisure, entertainment, travel services, technology, managed networks, easynet
    
Easynet
Published By: Easynet     Published Date: Mar 26, 2008
Professional services firms need network services that can connect international operations reliably, flexibly, cost-effectively and securely. This Executive Brief highlights the major business and technology trends taking place in the professional services sector in Western Europe, focusing on the increasing internationalization of the industry and the advantages of adopting innovative ICT solutions.
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compliance, security, vpn, professional services, communication, managed networks, easynet
    
Easynet
Published By: IBM Software     Published Date: Jul 28, 2010
Designed for the sales executive, this series of research briefs focuses on the advent of metrics-based sales productivity and the new approaches delivering huge dividends to forward-thinking sales organizations.
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ibm software, metrics-based sales productivity, sales executive, automation system, sales performance management, analytic
    
IBM Software
Published By: Veeam Software     Published Date: Feb 09, 2011
This whitepaper discusses the challenges of a traditional backup and recovery system and provides the solutions to these challenges.t
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backup and recovery, virtualization, vmware, veeam
    
Veeam Software
Published By: Dell Storage     Published Date: Aug 21, 2012
Server Watch Executive Brief
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dell, server, prognosticators, applications
    
Dell Storage
Published By: Dell     Published Date: Jul 30, 2012
This Executive Brief is one of five installments in this series that will examine trends you need to include in your IT planning in 2012.
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disaster recovery, integrated management, service mangement, cloud computing, deskto virtualization, multivendor solutions, virtual appliances, virtualization
    
Dell
Published By: Oracle     Published Date: Sep 11, 2012
his Executive Brief explores the strategies your business can take to turn customer service into a profit center and help grow revenue.
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call centers, customer service, contact centers, customer experience, oracle
    
Oracle
Published By: Oracle     Published Date: Jul 02, 2013
Customer Experience: Empowering People. Powering Brands. With Oracle Sales Solutions.
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oracle, crm, strategy brief, b2b
    
Oracle
Published By: Asure Software     Published Date: Mar 06, 2014
Since 2005, organizations have created more workspace changes – eliminating vast (and dull) cubicle farms in favor of community spaces arranged to accomplish several goals including: • Maximize existing workspace • Foster more collaboration and teamwork • Accommodate mobile/remote employees who no longer need a dedicated space in an office building Hot desking and desk hoteling are workspace strategies that are here to stay. This executive briefing will help any real estate or facility manager understand how to leverage these concepts, adapt to trends and get a return that the finance team will appreciate.
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Asure Software
Published By: Oracle     Published Date: Feb 14, 2013
This executive brief outlines how the use of consistent, enterprise-wide talent management programs can help organizations develop effective leadership and return significant business value.
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leadership developmernt, business value, return, talent management program
    
Oracle
Published By: Oracle     Published Date: Feb 14, 2013
In today’s lean business environment, your people are an asset that can be dramatically leveraged to increase success. This executive brief investigates how organizations can better understand the talent that is driving results.
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hr technology, human resources, best practices, 2012, talent management, business environment
    
Oracle
Published By: Oracle     Published Date: Oct 25, 2013
Learn how to provide the same experience across all devices and avoid the need for duplicate data entry, which might limit access to customer data or create errors.
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leverage, mobility, sales, customer data, data, devices, mobile, tablet
    
Oracle
Published By: Oracle     Published Date: Oct 25, 2013
Learn several ways how sales can adapt to improve their performance, which will positively impact the customer experience.
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custom service, contact center, supporting technology, customer service trends, best practices
    
Oracle
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