experience based differentiation

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Published By: Adobe     Published Date: Oct 07, 2010
There's a lot of opportunity for companies to drive better business results by improving their customer experience management efforts. How? By charting a course toward Experience-Based Differentiation (EBD).
Tags : 
adobe, customer experience management, experience-based differentiation, ebd, customer experience index, cxpi, crm solutions/software, customer experience/engagement, e-commerce solutions, payment processing, shopping cart software
    
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