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Published By: XpertHR     Published Date: Jun 13, 2018
Your supervisors are where the rubber meets the road for ensuring wage and hour law compliance. What they don’t know could hurt you—which could be a lot! Don’t risk the chance that an isolated misstep, or misinformation, could land you in court. This white paper covers training solutions for avoiding 5 Costly Wage and Hour Mistakes related to: ? Minimum wage ? Overtime ? Equal pay ? Misclassifications ? Working and nonworking time Regulations vary from state to state, and across municipalities, are constantly changing and can be very complex. You play a critical role in ensuring that front-line managers and supervisors have the information, knowledge and support they need to ensure wage and hour compliance. But, chances are, you’re also challenged to stay on top of an ever-shifting wage and hour compliance landscape. We can help. Get the up-to-date information you—and they—need, now, by downloading this free whitepaper from XpertHR.
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compliance training, supervisor training, wage and hour, minimum wage, overtime, flsa, employee classification, exempt, nonexempt, equal pay, working time, independent contractor, meal and rest breaks, compliance, hours worked
    
XpertHR
Published By: XpertHR     Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication. Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do!
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paid sick, leave management, employee leave, compliance, leave laws, employee management, employee benefit
    
XpertHR
Published By: XpertHR     Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication. Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do!
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paid sick, leave management, employee leave, compliance, leave laws, employee management, employee benefit
    
XpertHR
Published By: Service Now     Published Date: Feb 09, 2018
We’re at a tipping point for customer service operations. Customers contact enterprises at a greater rate over a greater number of channels — shifting between them seamlessly and even using channels simultaneously. Enterprises react by adding headcount — an unsustainable strategy. You must transform operations by developing strength in automation, AI, and knowledge. This report reveals the top 10 customer service trends in 2018 for application development and delivery (AD&D) pros supporting customer service.
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Service Now
Published By: Alight Solutions     Published Date: Jul 17, 2018
As much as moving to the Cloud has been a hot trend over the past several years with Human Capital Management systems, in today’s world, financial management systems are not far behind. We’re starting to see the activity significantly ramp up within the financial management system space. So much so, that according to research done by Gartner, the Cloud is expected to become the dominant deployment model across all areas of financial management applications by 2025. Spending on cloud or SaaS-based applications will increase from 30% of the total market spend in 2015 to 47% by 2020. So which financial systems are organizations shifting to the cloud model and why is this happening—aside from following the trend in HR? Download now to learn more -
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Alight Solutions
Published By: Qualtrics     Published Date: Aug 20, 2018
In today’s era of immediacy, consumers are more demanding than ever. To keep up with customer expectations, brands are starting to invest in Voice of the Customer (VoC) programs that employ a closed-loop process. Ask any CX, research, or marketing executive, and they will tell you that gone are the days when the customer marketing landscape was represented by a one-way dialogue for engaging prospects. Today, market leaders are shifting their listening and response mechanisms faster as VoC programs represent a huge opportunity for driving loyalty and increased sales. A recent study sponsored by American Express®—the American Express Global Customer Service Barometer—showed that U.S. consumers are twice as likely to tell others about a bad service than they are to share about a positive experience.¹
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Qualtrics
Published By: Zerto     Published Date: Oct 08, 2018
"Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. IT resilience is an emerging term that describes a stated goal for businesses to accelerate transformation and easily adapt to change while protecting the business from disruption. Learn: How to prepare for both unplanned and planned disruptions to ensure continuous availability Actionable steps to remove the complexity of moving and migrating workloads across disparate infrastructures Guidance on hybrid and multi-cloud IT: gain the flexibility to move applications in and out of the cloud"
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disaster recovery, it resilience strategy, it modernization, multi-cloud it, project management
    
Zerto
Published By: Brightcove     Published Date: Sep 26, 2016
Enable valuable digital dialogues through a combination of marketing automation, interactive video, and personalized content. Intelligently crafting these elements of your campaign, while effectively integrating the tech stack tools that empower 1:1 conversations (OVP, MAP, and CRM), can create a remarkable video marketing strategy.
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Brightcove
Published By: Nanorep     Published Date: Jan 25, 2016
This white paper explores the importance of shifting customer service from being perceived as a “cost center”, which implies a place that only generates expenses, to becoming a “value center”, which is a place that generates growth.
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customer experience, shift from cost center to value center, customer experience management, customer service, customer interaction, crm solutions/software, customer experience/engagement
    
Nanorep
Published By: SAP Inc.     Published Date: Jun 16, 2009
High-tech companies face a range of complex business challenges due to global expansion, shifting demographics, and continuous competitive pressures. Read why the high-tech HR organization finds itself at the forefront of many of these challenges, and what they must do to rise above them.
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sap, hcm, human capital management, human resources
    
SAP Inc.
Published By: Aria Systems     Published Date: Nov 13, 2015
In this era of cloud computing, mobile devices, and the Internet of Things (IoT), firms are testing new product offerings that combine elements of content, software, services, and hardware together. Like the innovative products themselves, the rulebook on monetizing them is evolving. Firms are shifting from one-time perpetual sales or fixed monthly subscriptions to consumption models that blend onetime, subscription, and usage-based billing (see Figure 1). CEOs recognize this shift toward business models that reflect the value of the relationship with the customer. The move to subscription and consumption business models is pervasive in almost every industry. From retailers selling subscription box sets to industrial equipment manufacturers charging based on consumption, the increase in experimentation of alternative business models is extraordinary (see Figure 2). While B2C disrupters like Netflix and Zipcar have gotten more media attention, the growth of subscription billing plat
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Aria Systems
Published By: CareCloud     Published Date: Oct 25, 2013
In this white paper, you'll learn: • What technologies have the greatest impact on profitability • What technologies most improve productivity • Why many practices are replacing outdated systems with modern solutions • The most important tool for patient engagement, and more.
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carecloud, cloud-based technologies, patient portals, family physicians, family care, shifting to the cloud, reducing costs, gain convenience, integrated practice management, ehr systems, medical field, administrative activities, enhance patient care, primary care, affordable care act, secure online
    
CareCloud
Published By: Adobe     Published Date: Feb 08, 2016
Customers interact with companies across many channels and devices — and for each interaction, only seamless and personalized experiences will keep them engaged.
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adobe, marketing, campaign, multi channel, customer interaction, engagement, email marketing, crm & customer care, mobile marketing
    
Adobe
Published By: Sage     Published Date: Oct 29, 2014
Cloud computing has become one of the biggest buzz topics in the modern business world. Many have lauded the cloud as one of the more transformative technological innovations in recent memory. An increasing number of companies are shifting their mission-critical data and applications to the cloud as a means of increasing ef?ciency, accessibility, and cost savings.
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cloud accounting, technological innovations, data and applications, increasing efficiency, accessibility, cost savings
    
Sage
Published By: Comcast Business     Published Date: Nov 28, 2016
Technology has had a profound impact on society, influencing everything from the way we communicate with each other to how we conduct business transactions. In the financial services space, technology has brought banks closer to their customers, offering a wide range of online services to appeal to a population of consumers who now view their smartphones as something they can’t live without. In the process of shifting their practices to accommodate this new generation of customers, banks are transforming and reinventing themselves from the corporate office to the branch office through innovative services and technologies that take banking beyond the traditional experience. Networks are playing a central role in this transformation.
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Comcast Business
Published By: CA Technologies EMEA     Published Date: May 23, 2018
In today’s application economy, interaction between a business and its customers, partners and employees is increasingly through apps. And omni-channel access to these applications—from anywhere at any time—is dependent on APIs. These APIs provide an interface for developers to code against, and must be robust enough to support ever-growing demand. As a result, APIs are perhaps the most critical technology in digital business design today. APIs sit between your application clients —apps, websites and devices—and application backends. By leveraging APIs, you can securely stretch the boundaries of your enterprise by tapping into a broad array of digital businesses, digital customers and digital devices. But just as important as the API, is the application backend itself. Behind the API, the data access layer and application logic layer are doing the heavy lifting—implementing business rules, maintaining data consistency and managing interactions with various data sources. These three com
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CA Technologies EMEA
Published By: Tricentis     Published Date: Nov 15, 2018
The following maturity model is designed to help you assess your team’s progress on the journey to BDD maturity. This guide will give you a framework for understanding where your team is now on the road to BDD maturity and help you chart a direct course for taking it to the next level. The transition to BDD often comes with significant bumps in the road, but in our experience it is well worth the effort. Teams with mature BDD practices report higher levels of collaboration across functions and also tend to be more advanced in their DevOps release processes. By shifting testing left with BDD, these teams are delivering faster without sacrificing quality. By downloading this ebook, you will learn: o Five BDD maturity levels based on the adoption patterns we’ve seen among our user base and the industry at large o Strategies for achieving the significant process changes that BDD requires, both within and outside the QA team o Where your team is today and the milestones that will get you
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Tricentis
Published By: BMC ASEAN     Published Date: Dec 18, 2018
400+ IT professionals reveal what’s next for workload automation How are today’s leading companies using workload automation to drive their most important IT initiatives? Find out in this detailed report summary from analyst firm Enterprise Management Associates (EMA). You’ll learn how the role of workload automation is evolving, including: The rise of predictive analytics in WLA Surprising stats on the frequency and ease of migration How big data and cloud impact WLA The use of containers and micro services architectures Workload automation is changing fast. Keep up with the latest analyst research – download the report.
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BMC ASEAN
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
With high user expectations shifting faster than ever, the software landscape is evolving at a feverish pace to deliver higher–quality software—and testing must be able to keep up. CA has worked with Paul Gerrard, Principal, Gerrard Consulting, to identify some of the new challenges that the digital economy presents for testing, and the trends that have emerged to meet them. We cover some of these topics in this e–book.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Today, organizations of all sizes recognize the value of an agile software delivery process. Agility is the foundation for cost–efficiency, competitiveness, high team morale and customer satisfaction. Yet most organizations face an agility paradox in that the more agile their software delivery workflow becomes, the higher the risk that instability or unpredictability will be introduced and undercut the investment they make in software production. Fortunately, there is a solution to this conundrum. It’s called shift–left monitoring, and it allows your company to maximize agility in software delivery without assuming undue risks. This e–book explains how you can achieve agility and stability at the same time to streamline the path to digital transformation and innovation by shifting monitoring to the left of your software delivery workflow.
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CA Technologies EMEA
Published By: Riverbed     Published Date: Jul 22, 2015
As enterprise computing has evolved, businesses have been shifting to a “hybrid enterprise” where core applications and data can be located in private data centers and public clouds. The growth of hybrid cloud deployments accelerated the transition to hybrid wide-area networks (WANs). Private networks, such as MPLS, are being joined by Internet connections that offer a choice in delivery channels—costly, but predictable, networks for mission-critical loads and cheaper public networks for bulk loads such as data backups.
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hybrid enterprise, private data centers, public clouds, wans, data backups
    
Riverbed
Published By: F5 Networks Inc     Published Date: Jan 31, 2017
Organizations considering moving enterprise applications to the public cloud should ensure that they also move the application delivery services their applications rely on in the data center. In addition, cloud migration presents an opportunity to organize and rationalize security and access, gain visibility into cloud-based application traffic, and architect a strong disaster recovery plan. Download to read the 5 rules to follow when lifting and shifting apps to the the cloud.
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apps, cloud, enterprise applications, public cloud
    
F5 Networks Inc
Published By: Microsoft Windows     Published Date: Mar 31, 2017
Today’s enterprises and government agencies face new and emerging challenges that range from a constantly shifting threat landscape to managing multiple platforms and devices in the enterprise environment. Because of this, the US Department of Defense (DoD) has joined the ranks of enterprise customers planning swift Windows 10 deployments. Download this paper to learn about some of the security features that are drawing enterprise customers - like the Department of Defense - to Windows 10.
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Microsoft Windows
Published By: RICOH     Published Date: Jun 09, 2017
Through this report we aim to assist employers as they prepare for change and give them confidence that they have the invaluable support of their staff.
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digital transformation, work place, work landscape, change
    
RICOH
Published By: RICOH     Published Date: Jun 09, 2017
Download this infographic to discover some interesting statistics in these times of change.
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digital transformation, work place, work landscape, change
    
RICOH
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