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Published By: CA Technologies     Published Date: Feb 13, 2015
Service management platforms have a vital role to play, but in most organizations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value and time savings. This proves true even in organizations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
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service desk, service management, service platforms, cloud service, cloud service manegement, business value
    
CA Technologies
Published By: Teradata     Published Date: Feb 04, 2015
Digital marketing campaigns provide quantifiable results like nothing ever before, and the multi-channel world is certainly the biggest opportunity to hit marketing strategies in decades. But how can sophisticated brand marketers keep pace with everything new in digital marketing? Where will it take us next? And how can marketing leaders use digital channels to edge out competitors? Read this white paper to learn the benefits of personalization to digital marketing, how to make your digital marketing practices future focused, and how responsive email design can increase open rates and reduce subscriber opt-outs.
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teradata, digital, marketing, brand, engagement, personalization, experience, performance
    
Teradata
Published By: NetApp     Published Date: Mar 06, 2018
This Hyper Converged Infrastructure solution brief describes the key benefits of NetApp's next generation HCI solution including enterprise scale, efficient storage architecture, trustworthy data services, and IT operations transformation.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Mitel     Published Date: Jun 29, 2016
De nos jours, le monde des affaires est rapide, compétitif, fondé sur la technologie et mondial. Des éléments culturels, technologiques et physiques collaborent pour accélérer le changement comme jamais auparavant. De la demande pour plus de liberté dans notre façon de travailler et la tendance de l’AVEC (« Apportez Votre Équipement personnel de Communication »), à l’innovation technologique et à l’adoption croissante de nouveauDe nos jours, le monde des affaires est rapide, compétitif, fondé sur la technologie et mondial. Des éléments culturels, technologiques et physiques collaborent pour accélérer le changement comme jamais auparavant. De la demande pour plus de liberté dans notre façon de travailler et la tendance de l’AVEC (« Apportez Votre Équipement personnel de Communication »), à l’innovation technologique et à l’adoption croissante de nouveaux appareils, plateformes et applications, en passant par la suppression des barrières internationales et régionales.x appareils, platefo
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les meilleures pratiques, l'optimisation des affaires, gestion des affaires, productivité, gestion d'entreprise, l'intégration de l'entreprise, l'intelligence d'affaires, bring your own device
    
Mitel
Published By: Intel     Published Date: May 22, 2017
While holding the promise of HD quality, enriched services, and the benefits of a common packet switched access infrastructure, the adoption of infrastructure-based voice over LTE (VoLTE), along with rich communications such as video and real-time messaging, has stalled over the last few years with concerns around quality, security, and cost. During that time, the value of the phone number as a globally significant user ID and key services such as SMS and MMS have been relegated by phone manufacturers, over the top (OTT) services, and even the subscribers themselves as “technologies of last resort.” Finally, the proliferation of 4G, together with the emergence of network functions virtualization (NFV), powered by Intel®, Hewlett Packard Enterprise* (HPE), and Metaswitch*, is allowing network operators to take charge of the consumer’s communications experience, once more.
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Intel
Published By: Sprinklr     Published Date: Oct 18, 2017
How do manufacturers get beyond the obstacles and barriers to increase cognitive manufacturing maturity? The obstacles encountered by our respondents are tied to organizational maturity. Overcoming them is fundamental to increase cognitive manufacturing success. In this report, we’ll first describe cognitive computing and how it gives rise to cognitive manufacturing. Then, we’ll review specific study findings and recommend actions for electronics executives.
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cognitive manufacturing, electronics, computing, organizational maturity
    
Sprinklr
Published By: Spectrum Enterprise     Published Date: Jun 05, 2017
Find out how technology experts are using scalable fiber network solutions for lasting growth.
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Spectrum Enterprise
Published By: Anaplan     Published Date: Apr 02, 2019
What should the sales planning process look like? A poor sales planning process can severely reduce the effectiveness of your sales team and keep high-level business goals from being implemented in the field. In this paper, SiriusDecisions describes how to take a structured approach to the yearly sales planning process and ensure that your sales goals inform your territories, quotas, account segments, and other sales planning deliverables. In this SiriusDecisions paper, you’ll learn: • The three crucial stages of the annual sales planning process • How to ensure that all relevant stakeholders participate in the sales planning process • How sales ops can help sales leaders set realistic goals for the year
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Anaplan
Published By: Anaplan     Published Date: Sep 10, 2019
A poor sales planning process can severely reduce the effectiveness of your sales team and keep high-level business goals from being implemented in the field. In this paper, SiriusDecisions describes how to take a structured approach to the yearly sales planning process and ensure that your sales goals inform your territories, quotas, account segments, and other sales planning deliverables. In this SiriusDecisions paper, you’ll learn: The three crucial stages of the annual sales planning process How to ensure that all relevant stakeholders participate in the sales planning process How sales ops can help sales leaders set realistic goals for the year
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Anaplan
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
Cyber-crime is forecast to cost the global economy $6 trillion by 2021, up from $3 trillion in 2016. Described by some as the “greatest threat to every company in the world”, public concern for the safety of data is growing – not just in how criminals might use stolen data to commit fraud, but also in how personal data is used by the organizations we engage with.
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data, cyber crime, company, personal, management, gdpr
    
AstuteIT_ABM_EMEA
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
Viele Unternehmen möchten sich in stark umkämpften Märkten einen Ruf als Innovatoren erarbeiten und streben daher die Flexibilität an, die erfolgreiche Internet-Unternehmen auszeichnet. Die Komplexität der Anwendungsentwicklung nimmt dadurch jedoch schnell stark zu. Der umfangreiche und oft monolithische Quellcode herkömmlicher Unternehmensanwendungen ist keine geeignete Basis für die schnelle Einführung neuer Services. Voneinander isolierte und möglicherweise auch geografisch verteilte Entwickler- und Administratoren-Teams bringen zusätzliche Herausforderungen auf organisatorischer Ebene mit sich. Gleichzeitig steigen die Ansprüche der Anwender. Unternehmen müssen ihre Anwendungen effektiv skalieren und überwachen können, um eine gleichbleibend hohe Leistung und Benutzerfreundlichkeit zu gewährleisten. Dabei gilt es inzwischen als selbstverständlich, dass Services rund um die Uhr uneingeschränkt verfügbar sind.
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AstuteIT_ABM_EMEA
Published By: LogMeIn     Published Date: Feb 27, 2018
LogMeIn offers consistently reliable service to its Bold360 customers and is vigilant in efforts to provide services that are not only robust and scalable, but also secure. This document describes how we achieve reliable scalability and the measures taken by LogMeIn to protect Bold360 customer data.
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industry, network, service, operations, scalability, data, encryption
    
LogMeIn
Published By: Bluecore     Published Date: Sep 18, 2018
Email marketers have always dreaded the unsubscribe, and at the cost of nearly $18 or more per unsubscribe depending on your average order value, it’s clear why. Altogether, the cost of an unsubscribe -- in terms of lost revenue potential and associated soft costs — is nothing to blink at. Fortunately, there are several steps you can take to decrease your unsubscribe rate and recover some of that otherwise lost revenue.
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unsubscribe, email marketing, email roi
    
Bluecore
Published By: MeQuilibrium     Published Date: Jul 25, 2018
In today’s competitive work environment, attracting and retaining top talent is paramount and expensive. Companies recruit high performing employees with deep experience, invest in training, and reward outcomes. Yet while talent and experience are critical, new evidence suggests those attributes may not be enough. It’s not simply how well a person can perform in a typical situation, but how quickly they can return to high performance after an inevitable setback. Resilience is the ability to become strong, healthy or successful again after something bad happens. It includes (learnable) cognitive and emotional skills that reduce the degree and duration of episodes of discouragement, reluctance or defeat that often follow negative events. A resilient worker will quickly put the event in perspective and search for alternative solutions while their less-resilient colleagues experience a letdown or assign blame. This paper describes how resilience, measured by the meQ Score, corresponds to w
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MeQuilibrium
Published By: TIBCO Software     Published Date: May 20, 2019
The biggest headache for most payment operations teams is cost control — and a large part of it comes from fraud management: Investigation teams waste large amounts of time just assembling the data needed to make decisions. Detection engines are always playing catchup with the latest fraud patterns. Ever changing regulations increase the time and cost required to reach compliance and meet audit standards. Given their scope and impact, replacing core fraud systems is not an option for most firms. But instead of replacing them, you can improve the investigative process with augmented investigation, and improve the detection process by enhancing current systems. This whitepaper describes three ways financial services firms can use TIBCO solutions to lower the cost of investigations through faster results, reduce fraud losses through better detection, and simplify audit and regulatory compliance through centralized access to information.
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compliance, audit, fraud, data, detection, transactions, investigation, cost
    
TIBCO Software
Published By: Zerto     Published Date: Oct 08, 2018
"Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. IT resilience is an emerging term that describes a stated goal for businesses to accelerate transformation and easily adapt to change while protecting the business from disruption. Learn: How to prepare for both unplanned and planned disruptions to ensure continuous availability Actionable steps to remove the complexity of moving and migrating workloads across disparate infrastructures Guidance on hybrid and multi-cloud IT: gain the flexibility to move applications in and out of the cloud"
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disaster recovery, it resilience strategy, it modernization, multi-cloud it, project management
    
Zerto
Published By: Sage     Published Date: Jul 08, 2015
This white paper describes how ERP technology can improve efficiency by: • Standardizing and automating business processes—locally as well as across multiple locations and countries—to accelerate business operations. • Offering a fully integrated suite of business management applications that share a common dataset and extending these applications over the Internet, allowing visibility and collaboration across departments, as well as with customers, partners, suppliers, and remote users. • Providing flexible and customizable reporting to improve business reporting, analysis,and insight.
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enterprise resource planning, erp, efficiency, operating costs, standardization, automation, business management
    
Sage
Published By: Sage     Published Date: Jul 08, 2015
This white paper describes two strategies organizations can employ to maximize the returns from their ERP investments: Use a proven methodology to speed implementation and achieve ROI faster, and define and track metrics to measure progress in meeting business objectives.
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enterprise resource planning, erp, investment dollars, erp implementation
    
Sage
Published By: Webroot UK     Published Date: Feb 04, 2013
This case study describes how a technology company with globally dispersed locations addressed concerns about Web security. These included an increasing number of mobile workers, numerous malware infections on its network, and the legal and financial risks of employees accessing inappropriate material on the Internet.
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cascade, microtech, security, maleware protection, web proxy, reduced, workload, benefits
    
Webroot UK
Published By: Webroot UK     Published Date: Feb 04, 2013
This case study describes how one of the UK’s leading charities used the Webroot® Web Security Service to resolve problems with its existing Web security solution, which revolved mainly around administration and reporting. In addition, since the vast majority of Scope’s workers are mobile the organization needed a solution to protect them.
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scope charity, disabled, services, opportunities, complex, support, peer-to-peer suppot, education and learning
    
Webroot UK
Published By: Webroot UK     Published Date: Feb 04, 2013
This case study describes how a Law Firm with rapid growth and globally dispersed locations addressed concerns about Web security.
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protects, appleby, law firm, web security, it analyst, bandwidth, cloud-based
    
Webroot UK
Published By: Adobe     Published Date: Jul 15, 2019
Mit diesem Leitfaden bleiben Sie bei der Content-Entwicklung auf Kurs
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Adobe
Published By: Adobe     Published Date: Jul 15, 2019
M arketing-Automatisierung ermöglicht die Skalierung Ihrer Marketing-Best-Practices und gewährleistet, dass Ihre Vertriebs- und Marketing-Teams in jeder Phase des Prozesses auf dem richtigen Weg bleiben. Dank Marketing-Automatisierung können Unternehmen ihre Kunden von der Segmentierung über die Lead-Generierung und Bewertung bis zum Aufbau der Beziehung auf allen Kanälen leichter erreichen und einfacher mit ihnen interagieren. Kurz gesagt: Marketing-Automatisierung ermöglicht bessere Kundenerlebnisse.
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Adobe
Published By: NAVEX Global     Published Date: Dec 07, 2017
With the introduction of the Foreign Corrupt Practices Act (FCPA) and UK Bribery Act, organisations must take corruption in business seriously. Given the complexity of the activities addressed in an anti-bribery and corruption programme, however, the task can seem overwhelming. Our Anti-Bribery and Corruption Risk Assessment Checklist outlines how to implement an effective anti-bribery compliance programme using a protect, detect and correct methodology to manage core programme components such as: • Policies • Risk Assessment • Corrective Action • Training / Communication • Culture • Controls / Oversight • Business Partners Our checklist will enable you to design and implement an effective, global and consistent anti-bribery compliance programme.
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foreign corrupt practices act (fcpa), uk bribery act, risk management, third – party risk
    
NAVEX Global
Published By: athenahealth     Published Date: Jul 22, 2019
When physicians regularly experience a deep sense of fulfillment in their work, they’re less likely to feel burnt out - and satisfied physicians are good for business and your bottom line. This article describes recent research that connects physician satisfaction with high-capability organizations, and the associated benefits of reduced errors and increased patient satisfaction.
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athenahealth
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