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Published By: Global Payments     Published Date: May 02, 2019
The economic face of the APAC region is changing. While the East has long been considered a source of competitively priced raw materials and manufacturing services, the spending power of its inhabitants - and their increased fondness for international travel - has transformed it into a force to be reckoned with. It’s estimated that, over the next five years, 88% of the growth in the global middle class will be in the Asia Pacific region.1 If multinational companies hope to take advantage of this vast new target market, they will need to adapt their expansion strategies and offer APAC customers a tailored retail experience.
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apac growth, global payments, luxury brands, trusted payments, localized purchasing, retail, wechat pay, alipay, chinese wallets, global commerce, mobile payments, alternative payment methods, chinese wallets, international payment solutions
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay, chinese wallets, mobile payments, international payment solutions, international payment systems, payments, online payments, omnichannel commerce
    
Global Payments
Published By: LogMeIn     Published Date: Apr 23, 2019
By leveraging the power of AI, companies gain the ability to consolidate and refine answers to questions in one central repository.
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LogMeIn
Published By: MalwareBytes EMEA     Published Date: May 10, 2019
Ransomware has taken the world by storm. CryptoWall extorted an estimated $18 million, and WannaCry locked up more than 230,000 computers across the globe in 2017. Companies of all sizes are sitting up and taking notice. Even brands with a strong security investment have fallen victim. We’ve seen ransomware cripple businesses: nearly 19% of businesses stop operations immediately after discovering a ransomware attack.1 Hospital emergency rooms forced to turn people away; global shipping logistics experience massive disruption; and even a summer blockbuster movie held up for ransom. The FBI estimates ransomware is now a billion-dollar business. Ransomware has been around for a while, and it has spiked in recent years. It secured 5th place as the most common variety of malware in 2017, up from 22nd place in 2014.2 Originally ransomware targeted individuals and was considered a consumer nuisance. It has now become a business menace.
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MalwareBytes EMEA
Published By: ServiceNow     Published Date: May 14, 2019
A comprehensive service visibility strategy with automated infrastructure discovery and service mapping gives a clear view into business-critical services. Quickly locate potential problems before downtime happens. Learn best practices to develop your service visibility framework. Read this eBook.
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
Behind every successful CMDB deployment is a detailed configuration management plan for implementing, designing, and sustaining a configuration management capability. Learn the 4 key stages to deploying a healthy CMDB with this ebook including real-life examples that you can put into practice today.
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
A single outage can be the thread that causes business services to unravel. Can you quickly identify the root cause of an outage and its impact on your business? See how ServiceNow helps customers seamlessly connect their IT infrastructure to transform the customer experience for business stakeholders.
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
A major service outage can cost your business millions of dollars. It’s a constant battle to keep critical business services available. A healthy CMDB helps you to prevent outages, identify and respond to outages quickly, and diagnose and fix outages faster. Learn more with this eBook.
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
Learn how ServiceNow Event Management uses AIOps to dramatically improve business service availability and performance by mapping business services with accurate service context, intelligently analyzing events, integrating existing monitoring and event management tools, and reducing event volumes.
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
Learn how ServiceNow has been applying machine learning and analytics with AIOps to help you cut through event noise to create actionable signals, identify service outages and degradations, remediate service and infrastructure issues accurately, and drive continuous improvement in service quality
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
In this report Gartner provides recommendations to address the key challenges I&O leaders are facing such as the inability to identify and remediate issues quickly, lack of insights to connect increasing volumes of data, and executive level sponsorship in tool replacement and consolidation.
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
Most organizations face challenges when implementing a configuration management capability. In this book, you will learn basics of configuration management, how to build and maintain an effective configuration management capability for your organization, use cases, and key milestones on your journey.
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ServiceNow
Published By: Intapp     Published Date: May 10, 2019
The Cornerstone of Financial Control Time equals money. Time plus data equals control. All professionals, whether in management, consulting, engineering, or accounting, must be confident that their value is reflected in their bottom line. One of the primary factors driving that compensation is the amount of time spent on a particular subject or client. But too often front line earners at those firms don’t provide the clean, data-rich timesheets needed to accurately gauge the effort required by each project.
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business, business intelligence, time, tax, time for tax, intapp, applications, time data, automation, reporting, timekeeping, audit, accounting, consulting, professional services, active time capture, passive time capture, time tracking
    
Intapp
Published By: Nice Systems     Published Date: Feb 26, 2019
NICE has made a significant investment into AI and ML techniques that are embedded into its core workforce management solution, NICE WFM. Recent advancements include learning models that find hidden patterns in the historical data used to generate forecasts for volume and work time. NICE WFM also has an AI tool that determines, from a series of more than 40 models, which single model will produce the best results for each work type being forecasted. NICE has also included machine learning in its scheduling processes which are discussed at length in the white paper.
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Nice Systems
Published By: Nice Systems     Published Date: Feb 26, 2019
NICE, the leader in workforce management, introduces the most advanced forecasting tools on the market with WFM 7.0. Building on its recognition as the industry standard, NICE WFM 7.0 Forecasting with Artificial Intelligence chooses the optimal daily forecast model to provide staffing levels and budgeting that are more accurate than those delivered by any other WFM solution.
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Nice Systems
Published By: Nice Systems     Published Date: Feb 26, 2019
NICE WFM 7.0’s Forecaster unlocks a high level of transparency into interaction history, allowing you to centrally forecast, schedule and manage contacts between multiple locations and ensure that site- and enterpriselevel objectives are met. With more than two thousand customers and two million users depending on its unparalleled ability to fine-tune the most precise forecasts, Forecaster allows you to plan and respond to the peaks and valleys of customer history through automatic collection of key historical data from all types of contact sources: • Automatic call distributors (ACDs) • Outbound dialers • Multi-channel routing platforms • Back-office employee desktops Download today to learn more.
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Nice Systems
Published By: Sage EMEA     Published Date: May 13, 2019
There is a better way for manufacturers, distributors, service providers and mid-market enterprises to drive their companies forward.
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Sage EMEA
Published By: Schneider Electric     Published Date: Apr 23, 2019
After buzzing Industry 4.0 all over the media by all OT and IT experts, today, a few key concepts seem to unveil the potential that the industry believes is behind Industry 4.0. These include: Smart Machines, Smart Factory, cyber physical systems, Everything-as-a-Service and a few technologies like OPC UA, cloud and data analytics. Clearly, they are the innovation drivers and must-haves for every vendor of automation products that want to be recognized as leaders or challengers. Sooner or later they will become standards and used by followers and niche players, but the key question for the market of automation suppliers is not who is first in developing and providing all the nice concepts and technologies, but who is creating and combining them in the right way so that they can be turned into new revenue streams. We keep in mind that competitive advantages can be achieved through increasing operational efficiency, but the better way is through strategic uniqueness. Companies which ar
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industry 4.0, iiot, smart machines, smart manufacturing, business models
    
Schneider Electric
Published By: Schneider Electric     Published Date: Apr 23, 2019
The supply chain for manufacturers and distributors is facing challenges around increased analytics, multichannel fulfillment, talent shortages, and the use of new technologies such as wireless, augmented reality, robotics and machine-to-machine (M2M). At the same time, there is continued focus on cost reduction and sustainability. The Industrial Internet of Things is driving a huge transformation as it increases the interconnection between connected devices and analytics. The smart manufacturing enterprise can seize opportunities to maximize efficiency and safety through networking and intuitive collaboration with its users. This eBook shares practical steps to follow for a smart material handling and logistics approach.
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material handling, logistics, conveying
    
Schneider Electric
Published By: ServiceNow     Published Date: May 14, 2019
Achieving complete visibility into your infrastructure requires reliable configuration data. With a solid plan, you can have a healthy CMDB and provide a foundation for implementing automated discovery. Learn the 4 stages to achieve complete visibility of your infrastructure with reliable data in your CMDB.
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
The move to multicloud and DevOps comes complexity and accelerated development cycles. IT operations is being hindered by the lack of visibility between clouds and on-premise resources. Multicloud capabilities need to enable operations to move to a proactive posture, have end to end visibility, and operation at scale. Get the IDC brief to learn more.
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
IT asset data that is complete, current across its lifecycle, accurate, and useful is required for running IT as a business. This is only possible when all the disparate data sources are brought together for a unified understanding on a single, rationalized basis. See the changing role of ITAM policy, process, technology, function, and its impact to your business with this white paper.
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ServiceNow
Published By: ServiceNow     Published Date: May 14, 2019
It’s nearly impossible to effectively manage software assets without first normalizing disparate software discovery data. This best practice guide will help you get the most out of software normalization process and showcase the benefits realized during software publisher audits and renewal discussions.
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ServiceNow
Published By: PGi     Published Date: May 03, 2019
Frost & Sullivan research shows that unified communications (UC) is here to stay, with almost two-thirds of companies reporting that UC is deployed within their organization. GlobalMeet partnered with Frost & Sullivan to define unified communications as a service and outline how the cloud-based solution supports corporate goals. UCaaS delivers a wide variety of benefits to businesses, but not all UCaaS solutions are alike. Download the white paper to learn what key features and functionality to look for when evaluating potential UCaaS providers.
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PGi
Published By: PGi     Published Date: May 03, 2019
As businesses give employees more power to work wherever and whenever they want, IT and business leaders are tasked with creating connected, collaborative work environments that are optimized for all devices. Rather than investing in point solutions that employees may or may not use, many organizations are investing in Unified Communications (UC) — more specifically, UC as a Service (UCaaS) or UC services delivered through the cloud.
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PGi
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