it issues

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Published By: Riverbed     Published Date: Nov 02, 2016
When apps run efficiently, employees are more likely to use them. The promise of unified communications (UC) is that it is supposed to increase efficiencies and make internal operations more seamless. But that only happens when it’s working properly. According to Robin Gareiss, president and founder of Nemertes Research, “Companies devote 33% more IT staff to managing IP telephony and 31% more to UC when they don’t use monitoring tools. The tools are instrumental to identifying, isolating, and resolving performance issues—and preventing them from happening again. When apps run efficiently, employees are more likely to use them.” That’s one reason 36% more people actually use UC in large companies that use monitoring tools. Join Robin Gareiss, president and founder, Nemertes Research and David Roberts, director of product management, Riverbed, as they explore the different approaches to monitoring UC—network probes vs endpoint telemetry—and why taking a combined approach hel
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Riverbed
Published By: UNIT4 CODA     Published Date: Jul 13, 2011
This white paper features insight from about the issues facing companies that need an adaptable financial system but not necessarily a full-blown enterprise resource planning (ERP) solution.
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unit4 coda, coda financials, erp, enterprise resource planning, financial software, best-of-class systems strategy
    
UNIT4 CODA
Published By: Cisco     Published Date: Jan 08, 2016
Many manufacturers are pursuing the immense business benefits available from digitizing and connecting their factories. Major gains in overall equipment effectiveness (OEE), reduced downtime, and manufacturing flexibility can be achieved with a factory that is digitized and connected. By providing visibility to machines and processes, manufacturers can anticipate issues that create unplanned downtime. By putting in place a secure, converged and wireless-ready network, manufacturers can have a platform that enables the agility to quickly start up new machines, cells, and lines, and rapidly deliver new products.
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cisco, factory accelerator, manufacturing, oee, overall equipment effectiveness
    
Cisco
Published By: Webroot UK     Published Date: Sep 25, 2013
Mobile applications are providing exciting new business opportunities for service providers and technology companies. Innovative firms are thriving by offering apps in app stores and app markets, by supporting apps with mobile services and infrastructure, and by managing apps through mobile device management (MDM) and mobile application management (MAM) products. Enterprises are providing mobile apps to their employees and customers through corporate app catalogs. But these business opportunities could be jeopardized by information security issues.
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webroot, app reputation, app, mobile app, mam, enterprise mobile apps, app markets, mobile viruses
    
Webroot UK
Published By: Microsoft Surface     Published Date: Feb 14, 2017
Productivity remains one of the top issues facing small and medium-sized businesses (SMBs) today. And while there’s no doubting the importance of trying to get the most out of your talent, the approach many SMBs take actually has the reverse effect. This is the ‘productivity puzzle.
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Microsoft Surface
Published By: Dell Software     Published Date: Jul 24, 2012
Quest Workspacetm Help Desk is a robust help desk solution for small to medium-sized businesses with complex network environments. It provides a powerful combination of management features integrated with a best-of-breed IT help desk platform. Use the help desk software to manage the ticket system workflows, dashboards, reporting and end-user self-service portals. Use the embedded management features within the help desk platform to proactively manage network events, desktops, servers and applications as well as resolve issues faster and more effectively.
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help desk, active directory, resolve issues, reports, windows, iphone, priorituze requests, auto escalation
    
Dell Software
Published By: Motorola     Published Date: Feb 06, 2008
This paper describes the key issues a multi-national enterprise needs to consider when determining the requirements for deploying a global wireless messaging project. It then outlines how the Good™ Mobile Messaging solution addresses those key issues. Also included are includes two case studies of recent Good Technology customer deployments.
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motorola, motorola good, mobile messaging, wireless messaging, mobile applications, wireless applications, productivity, wireless
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
Maintaining security while providing mobile workers with access to the information they need, when and where they need it, is complex. This white paper helps you understand the risks associated with mobile applications, handhelds and wireless networks—then shows you how Good Mobile Messaging helps you address these issues.
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wireless, mobile, wireless security, mobile messaging, motorola, motorola good
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
With over 13,000 employees and a large sales force spread around the world, the Gates Corporation is continuously evaluating the effectiveness of its technology services on employee productivity. In preparation for a strategic, company-wide technology initiative, the corporation's Worldwide IT Group found several issues related to mobile communications.
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motorola, case study, motorola good
    
Motorola
Published By: Elementool Inc.     Published Date: Jan 28, 2008
A help desk is a very helpful customer service tool for businesses operating a website online. Doing business online creates a distance between the business and the customer. Customers are not dealing with a person face-to-face anymore. This makes being quick to respond to customer issues very important and that is where a help desk comes in.
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customer service, help desk, helpdesk, customer satisfaction, online help, customer support, support desk, elementool
    
Elementool Inc.
Published By: Marketo     Published Date: Jun 08, 2017
Are you running into limitations with your current marketing automation solution? Perhaps your solution is missing core functionality for cross-channel marketing or reporting. Maybe you’ve found that even basic workflows are inflexible and cumbersome for your team to create or replicate. It’s also possible that you’re facing reliability or support issues that hinder your success. The fact is, if you don’t have key functionality, system reliability, or support resources, you simply won’t achieve the best results. Worse, you may be slowing down your entire business. If you don’t make the move to a robust, scalable platform, you’re in real danger of falling behind your industry peers and top competitors.
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marketing automation, solutions, workflow, support resources, scalable, platforms, industry peers, top competitors
    
Marketo
Published By: Webroot UK     Published Date: Nov 11, 2009
This white paper discusses key issues around encryption for both email and file transfer systems, some of the leading statutes that require sensitive content to be encrypted, and suggestions for moving forward with encryption. This white paper also briefly discusses Webroot Software, the sponsor of this white paper, and their relevant offerings.
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webroot, encrypted email, file transfer encryption, email server, content interception, tls, transport layer security, openpgp
    
Webroot UK
Published By: Symantec.cloud     Published Date: Sep 14, 2010
Thinking about email archiving? It can seem complex - but with a hosted service many of these issues disappear.
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messagelabs symantec hosted services, hosted email archiving, it manager, email storage
    
Symantec.cloud
Published By: SAS     Published Date: Jun 26, 2019
To support open government initiatives and uphold the values of transparency, participation and collaboration in the US, federal agencies today make their data open, or publicly accessible. Citizens can use this open data to assess college affordability, the economy, educational issues, environmental damage, health care, taxes, agriculture, the climate and more. Governments can use APIs to pull this open data into SAS Visual Analytics as a way to identify trends and patterns and obtain all sorts of new insights. With public health surveillance, for example, governments can monitor and evaluate indicators that point to high-risk areas so they’ll know where and how to focus efforts. Such public health surveillance can serve as an early warning system for impending emergencies, document the impact of an intervention, track progress toward public health goals, and clarify health problems to inform public health policies and strategies.
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SAS
Published By: NetIQ     Published Date: Dec 23, 2010
This white paper describes three significant issues with Group Policy change management using native tools and describes a solution for applying best practices for change management.
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netiq, change management, microsoft group policy, compliance auditing, recovery
    
NetIQ
Published By: Jive Software     Published Date: Feb 24, 2014
Providing healthcare is a global, multi-level proposition that transcends single providers. The stakeholders in Cerner’s world are not only clinicians, hospitals, and medical device partners but another whole world of consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support. They put Jive to work not only to make their own business operations more productive but to connect priorities and people outside of Cerner to solve broad healthcare issues for the greater good.
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jive, cerner, healthcare technology, social business software, collaboration, social networking platform, software solutions, workforce management
    
Jive Software
Published By: NETIQ     Published Date: Jun 20, 2014
Contractors entail a unique challenge for businesses and for IT. They’re necessary, but provisioning them correctly and deprovisioning them at the right time is difficult. Read this paper to learn to minimize risk and streamline provisioning for contractors and others.
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netiq, it contractors, security, enterprise security, risk issues
    
NETIQ
Published By: ITinvolve     Published Date: Apr 16, 2013
IT Service Management tools have seen very little innovation in the last several years as established vendors have focused their R&D efforts elsewhere. Read this whitepaper to learn about a new approach that will help you can resolve incidents more quickly, plan changes more accurately to avoid unintended consequences, and work down your backlog of recurring issues by leveraging the power of Social IT collaboration.
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it service management tools, itsm, incident approach, backlog, social it collaboration
    
ITinvolve
Published By: Payscale, Inc     Published Date: Apr 04, 2018
Prior to using PayScale, each customer set compensation ranges through a mix of gut feel and resource-heavy compensation data management. Resource constraints lengthened compensation review cycles that resulted in either abbreviated cycles or multiyear review gaps. Incomplete compensation reviews and poor data quality led to more compensationrelated issues with current employees and prospective recruits: longer recruitment cycle times, higher recruiting costs, reduced employee satisfaction, and increased turnover.
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Payscale, Inc
Published By: BMC Software     Published Date: Jan 31, 2014
“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Published By: OpenText     Published Date: Nov 08, 2013
Once voice systems have migrated to Voice over IP, (VoIP) fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new Fax over IP (FoIP) investments fit into your organizations unified communication strategy. It also calls attention to issues and challenges organizations should consider when determining how best to take advantage of traditional telephone-based systems, FoIP, or a mix of both.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText
Published By: Salesforce.com     Published Date: Feb 12, 2014
According to Gartner, 50 percent of all new IT service desk tool purchases will utilize the cloud model by 2015. Yet service delivery via the cloud can adversely affect IT’s ability to meet an organization’s requirements. The adoption of cloud-based solutions demands that the business take a look at the skills needed for success, the delivery channels that must be realigned, and the potential effects on the business. With these issues in mind, is it worth venturing into the cloud? The market has been and will continue to be inundated with a plethora of IT service management (ITSM) vendors creating solutions dedicated to supporting cloud-based service management. In this article, we discuss why this is the case, as well as the benefits an organization can achieve by moving to a cloud-based environment.
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it service management, cloud platform, collaboration, it service management, saas, it help desk, productivity, it assistance
    
Salesforce.com
Published By: Code42     Published Date: Jul 12, 2017
Read the white paper today to learn more about how OneDrive creates these security issues when used as a backup solution.
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onedrive,  backup solution,  backup,  restore data,  cyber protection, data security,  security issues
    
Code42
Published By: Marketo     Published Date: Aug 02, 2016
Download this report to learn about the critical issues the Financial Services Sector currently faces and how customer engagement offers a solution.
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marketo, marketing, customer engagement, financial services sector, emerging marketing, crm & customer care, marketing research, traditional marketing
    
Marketo
Published By: Wyng     Published Date: Jan 13, 2016
The explosion of User Generated Content, or UGC, has drastically shifted the way people interact with brands. And as brands turn to UGC in place of their brand produced content, there are new risks that come with the rewards. To help mitigate these potential legal issues, we have developed a guide with everything you need to know about rights management.
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search marketing, email marketing, website development, emerging marketing, social media, advertising agencies, internet marketing, crm & customer care
    
Wyng
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