knowledge management

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Published By: IBM     Published Date: Jan 10, 2014
The IBM Employee Experience Suite helps organizations leverage social software and real-time collaboration to deliver a personalized employee web experience across many channels. This white paper from IBM, showcases five organizations that are strategically integrating emerging social software and tools with their existing investments and seeing measurable results in return on investment.
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ibm employee experience suite, workforce, talent, social software, knowledge management, productivity, ibm
    
IBM
Published By: Mimecast     Published Date: Apr 16, 2009
According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. if not more. As a result of this growth, the handling of email has become a critical business, IT and regulatory issue - driving the need for email archiving solutions. Most organizations looking for an email archiving solution are motivated by four reasons: mailbox/server management, compliance/records retention, eDiscovery/litigation support, and knowledge management/IP protection. In addition to these challenges, IT departments want to know how to control costs of the email environment, while keeping important data accessible for business, legal and regulatory users.
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mimecast, saas, email solutions, email managemeng, archiving, ediscovery, mailbox, compliance
    
Mimecast
Published By: Mimecast     Published Date: Feb 05, 2010
According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. As a result of this growth, the handling of email has become a critical business, IT and regulatory issue - driving the need for email archiving solutions. Most organizations looking for an email archiving solution are motivated by four reasons: mailbox/server management, compliance/records retention, eDiscovery/litigation support, and knowledge management/IP protection.
Tags : 
mimecast, saas, software as a service, email archive, medium-size business, esg, storage
    
Mimecast
Published By: WebEx     Published Date: Apr 02, 2009
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. We identify and analyze these challenges, and examine how organizations are leveraging people, processes, technology, and knowledge to address these issues successfully. In addition, beginning in the Executive Summary and continuing throughout the report, we raise questions about troubling trends and offer a new model for overcoming the problematic issues related to the field of sales.
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webex, sales performance optimization, crm, sales force demographics, sell cycle analysis, detailed performance assessment, change analysis, sales knowledge management
    
WebEx
Published By: WebEx.     Published Date: Apr 03, 2009
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. We identify and analyze these challenges, and examine how organizations are leveraging people, processes, technology, and knowledge to address these issues successfully. In addition, beginning in the Executive Summary and continuing throughout the report, we raise questions about troubling trends and offer a new model for overcoming the problematic issues related to the field of sales.
Tags : 
webex, sales performance optimization, crm, sales force demographics, sell cycle analysis, detailed performance assessment, change analysis, sales knowledge management
    
WebEx.
Published By: GoToMeeting     Published Date: Jun 09, 2010
This new Forrester white paper provides a snapshot of a typical day in the life of a U.S. information worker. It reveals how workers are employing new technologies and applications, interacting with their teams and engaging in mobile activities.
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citrix gotomeeting, information worker, knowledge management, desktop computers, remote access employee
    
GoToMeeting
Published By: Oracle     Published Date: Nov 27, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. As a result, connecting customers quickly and efficiently with the information they need has become doubly important: both as a means to reduce service costs in a harsh economic climate, and as a key battleground in the drive to establish competitive differentiation and edge.
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knowledge management, best practices, customer service, support, strategy, optimization of customer service, technology
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. As a result, connecting customers quickly and efficiently with the information they need has become doubly important: both as a means to reduce service costs in a harsh economic climate, and as a key battleground in the drive to establish competitive differentiation and edge.
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Global business has affected no group more than Human Resources. Recruiting, hiring, developing, and retaining global workers have become more complicated in a global economy. In this whitepaper, learn the five key capabilities HR needs to play a strategic role in today’s global economy.
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human capital, human resources, recruiting, hiring, development, global, technology, business
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Global business has affected no group more than Human Resources. Recruiting, hiring, developing, and retaining global workers have become more complicated in a global economy. In this whitepaper, learn the five key capabilities HR needs to play a strategic role in today’s global economy.
Tags : 
human capital, human resources, recruiting, hiring, development, global, technology, business
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Global business has affected no group more than Human Resources. Recruiting, hiring, developing, and retaining global workers have become more complicated in a global economy. In this whitepaper, learn the five key capabilities HR needs to play a strategic role in today’s global economy.
Tags : 
human capital, human resources, recruiting, hiring, development, global, technology, business
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Strategic CFOs Embrace the Cloud
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oracle, cloud crm, technology, business needs, best practices, crm solution, solution at scale, sales
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Strategic CFOs Embrace the Cloud
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oracle, cloud crm, technology, business needs, best practices, crm solution, solution at scale, sales
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do?
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do?
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do?
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
There are 3 capabilities your company will need to be successful. Is your company capable?
Tags : 
zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
There are 3 capabilities your company will need to be successful. Is your company capable?
Tags : 
zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
There are 3 capabilities your company will need to be successful. Is your company capable?
Tags : 
zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Read Social Recruiting for Dummies to get simple, practical advice on recruiting with social media, from creating and implementing a social recruitment strategy to fostering a truly aspirational employment brand.
Tags : 
zenithoptimedia, oracle, transformational knowledge, operational efficiency, knowledge management, business management, social recruiting, recruit talent
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Read Social Recruiting for Dummies to get simple, practical advice on recruiting with social media, from creating and implementing a social recruitment strategy to fostering a truly aspirational employment brand.
Tags : 
zenithoptimedia, oracle, transformational knowledge, operational efficiency, knowledge management, business management, social recruiting, recruit talent
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Read Social Recruiting for Dummies to get simple, practical advice on recruiting with social media, from creating and implementing a social recruitment strategy to fostering a truly aspirational employment brand.
Tags : 
zenithoptimedia, oracle, transformational knowledge, operational efficiency, knowledge management, business management, social recruiting, recruit talent
    
Oracle
Published By: Oracle     Published Date: Apr 22, 2014
This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
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customer service, customer satisfaction, knowledge management, best practice
    
Oracle
Published By: Soonr     Published Date: Sep 03, 2014
Download this guide for a critical look at 6 EFSS products - Accellion, Anchor/eFolder, Citrix Sharefile, Google Drive, Microsoft OneDrive and Soonr Workplace. In each of the first five, you'll discover 10 reasons why they are not well-suited for business. Then see how Soonr Workplace delivers mobile file sharing and collaboration in an enterprise-grade solution.
Tags : 
soonr, file sharing, mobile file sharing, file synchronisation, mobile collaboration, file storage, cloud file sharing, hybrid cloud
    
Soonr
Published By: SAP     Published Date: Jun 24, 2009
As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data.
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business intelligence, smb, sap, small business, medium business, best-in-class, time-to-information, laggards
    
SAP
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