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Published By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
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customer experience, ecommerce, customer relationship, customer, crm solutions/software, customer experience/engagement, e-commerce
    
Adobe
Published By: EMC Converged Platforms     Published Date: Feb 17, 2016
This VxRail solution brief provides an overview and describes benefits gained by State and Local Govt Agencies.
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vxrail, vce. vdi challenge, state and local agencies, solution brief
    
EMC Converged Platforms
Published By: Puppet     Published Date: Jul 13, 2016
If you’re new to Puppet on Windows, one of the first things you’ll want to do is start managing users and groups. In this webinar, we’ll demonstrate how to manage both local groups and Active Directory membership. The demo will include: - Managing administrator accounts - Managing local groups - Setting up a domain controller - Managing Active Directory membership Puppet can do a lot, but we always recommend starting small and building on your success. Managing users and groups is a great way to get started. Make 2016 the year you banish manual configuration for good!
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Puppet
Published By: Evariant     Published Date: Sep 07, 2016
Marketers face a unique challenge to allocate resources across a variety of tactics to target key audiences that need their product or service – with limited information on what combination of products or services will have the optimum impact, which target audience members are ideal fits, and what allocations will provide the best return on investment to the organization. Healthcare has its own myriad of challenges, including many local, regional, and national options for consumers, service line variations, and disparate demographics. The good news is that there is an emerging understanding of digital and multichannel marketing, and ample opportunity to define best practices, systematically calculate marketing effectiveness and return on marketing investment (ROMI), and use technology and data to create great business outcomes.
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evariant, multi-channel marketing, hospital, patient engagement, digital marketing
    
Evariant
Published By: Quantum Corporation     Published Date: Sep 11, 2018
Virtualization is rapidly changing the way business IT operates, from small local businesses to multinational corporations. If you are reading this, chances are good that your company is already taking advantage of virtualization’s benefits. Virtualization means that a single underlying piece of hardware, such as a server, runs multiple guest operating systems to create virtual machines, or VMs, with each of them being oblivious to the others. An administrative application, such as VMware, manages the sharing process, allocating hardware resources, memory, and CPU time to each VM as needed. And all applications look at this software construct exactly as if it were a real, physical server — even the VM thinks it’s a real server! Virtualization makes good financial sense. It enables a single server to offer multiple capabilities that otherwise would require separate servers. It includes native high availability features, so you don’t have to use any more complex clustering tools. This ab
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Quantum Corporation
Published By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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Microsoft
Published By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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customer service, customer loyalty, digital trends, multiple channels, microsoft
    
Microsoft
Published By: Dell PC Lifecycle     Published Date: Mar 09, 2018
Prevent unexpected downtime with reliable failover protection. We interrupted access both local storage arrays - the Dell EMC database host seamlessly redirected all I/O to remote VMAX 250F with Intel® Xeon® Processor via SRDF/Metro with no interruption of service or downtime. The 3PAR solution crashed until the standby paths became active and we restarted the VM.
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Dell PC Lifecycle
Published By: RCN Business     Published Date: Nov 11, 2014
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services. RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions. We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution. RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services. Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution. Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth. Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
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lan, voip, business communication, wan, pbx
    
RCN Business
Published By: Datto Inc.     Published Date: Jan 31, 2013
Business continuity, data insurance, local storage flexibility, cost benefits, standards compliance and infrastructure control. This is just some of what Datto and hybrid cloud backup can do for you, and your clients.
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backup, data recovery, business continuity, channel, hybrid-cloud, bdr, virtualization, small to medium-sized business, smb, downtime, instant virtualization, disaster recovery, managed-service provider, msp, recovery time objective, rto, recovery point objective, rpo, risk assessment, datto
    
Datto Inc.
Published By: New Relic     Published Date: Oct 16, 2015
Manage performance and improve the client experience for more than 90 legacy and new applications.
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New Relic
Published By: CA Technologies     Published Date: Aug 24, 2017
Target, Home Depot, eBay, le Bureau de gestion du personnel des États-Unis... Les incidents de sécurité majeurs subis par ces organisations (et d’autres) récemment sont survenus suite au vol ou à la compromission des informations d’identification d’un utilisateur à forts privilèges qui disposait d’un accès étendu à des systèmes sensibles. Dans près de deux tiers des cas, la violation initiale a été facilitée par la faiblesse des pratiques de sécurité mises en place par un tiers, fournisseur ou partenaire commercial, qui avait accès à un réseau interne. C’est en volant les informations d’identification de ce tiers que les attaquants ont été en mesure d’exploiter les infrastructures informatiques des entreprises visées, pour y localiser des comptes à forts privilèges qu’ils ont ensuite utilisés pour accéder à des systèmes critiques et leur porter atteinte.
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CA Technologies
Published By: Riverbed     Published Date: May 24, 2012
Thanks to new edge virtual server infrastructure (edge-VSI), organizations can now consolidate storage considered impossible to consolidate due to the response time requirements of branch-bound applications that rely on local storage.
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esg, steelhead, riverbed, consolidation, optimization, granite, storage, servers
    
Riverbed
Published By: IBM     Published Date: Jan 09, 2017
Security managers should evaluate MSSPs for enterprise scale operations, multinational and local presence, and effective threat management and compliance capabilities. Use this Magic Quadrant to evaluate MSSPs to support global service requirements, regional presence and leading-edge services.
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ibm, security, maturity, gartner, magic quadrant, managed security services
    
IBM
Published By: Group M_IBM Q1'18     Published Date: Jan 04, 2018
For data-driven businesses, cloud can be a boon. Data can be found, processed and managed on the cloud without an investment in local hardware infrastructure, but what does that mean to information trust and governance? When data comes from cloud-based sources, IT needs a plan for data integration and security. Download this insightful white paper and learn the four key priorities you must consider when developing your IT strategy to promote good hybrid information governance. Learn the blend of process, organizational and technical enablers that will allow you to move to a hybrid environment with speed and confidence.
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data-driven business, cloud, information trust, information governance, data integration, data security, it strategy
    
Group M_IBM Q1'18
Published By: BI WORLDWIDE     Published Date: Mar 07, 2016
Five best practices for running incentives at the local level.
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bi worldwide, sales, incentives, effectiveness, sales incentive, productivity
    
BI WORLDWIDE
Published By: SAP     Published Date: Jun 12, 2015
Download this white paper to learn how to create global processes that account for regional dissimilarities and accomplish these three goals: -Compliance: Protect your company and your people globally and locally. -Consistency: Cut costs as you improve efficiency and mobility. -Capability: Improve the performance of your workforce.
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SAP
Published By: SuccessFactors, an SAP Company     Published Date: Jun 18, 2015
Download this white paper to learn how to create global processes that account for regional dissimilarities and accomplish these three goals: -Compliance: Protect your company and your people globally and locally. -Consistency: Cut costs as you improve efficiency and mobility. -Capability: Improve the performance of your workforce.
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SuccessFactors, an SAP Company
Published By: Monetate     Published Date: Oct 11, 2018
Monetate Intelligent Recommendations is the only solution that gives merchandisers & digital marketers the power to show contextually relevant product recommendations without burdening IT resources. Using manually curated or algorithmically-driven recommendations, marketers can easily support even the most complex product catalogs. Our solution filters recommendations based on customer attributes (e.g. shirt size), longitudinal behaviours (e.g. browsing behaviour), and situational context (e.g. product inventory at local stores). Best of all, an orchestration layer intelligently selects which algorithms and which filters to apply in any given situation, for any particular individual.
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Monetate
Published By: Turbonomic     Published Date: Jul 05, 2018
The hybrid cloud has been heralded as a promising IT operational model enabling enterprises to maintain security and control over the infrastructure on which their applications run. At the same time, it promises to maximize ROI from their local data center and leverage public cloud infrastructure for an occasional demand spike. Public clouds are relatively new in the IT landscape and their adoption has accelerated over the last few years with multiple vendors now offering solutions as well as improved on-ramps for workloads to ease the adoption of a hybrid cloud model. With these advances and the ability to choose between a local data center and multiple public cloud offerings, one fundamental question must still be answered: What, when and where to run workloads to assure performance while maximizing efficiency? In this whitepaper, we explore some of the players in Infrastructure-as-a-Service (IaaS) and hybrid cloud, the challenges surrounding effective implementation, and how to iden
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Turbonomic
Published By: Uberall     Published Date: Apr 12, 2019
A quick guide for amplifying your digital brand footprint to drive more customers to your door
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eguide, uberall, mobile search, mobile shopping, local seo, local search
    
Uberall
Published By: Uberall     Published Date: Apr 12, 2019
New data from Google¹ reveals that 5 out of every 10 consumers who search online locally for goods and services will visit a store within 24 hours. If your business does not have a strong online presence locally, a large portion of ‘good fit’ consumers who are motivated to buy products or services you supply are potentially visiting your competitors’ stores.
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guide, uberall, location marketing, mobile search, local seo
    
Uberall
Published By: Uberall     Published Date: Apr 12, 2019
Driving store revenues through Digital Location Marketing
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engage, reviews, review management, reputation management, uberall, review management, reputation management, customer feedback, local pages, ropo
    
Uberall
Published By: Uberall     Published Date: Apr 12, 2019
Le store locator est une fonctionnalité incontournable de votre stratégie Web-to-Store : il convertit efficacement vos recherches en ligne en ventes hors ligne. Et bien qu’il puisse sembler être un outil relativement simple et fonctionnel, plusieurs facteurs peuvent littéralement révolutionner l’expérience utilisateur et démultiplier vos conversions. Uberall vous donne les clés d’un store locator optimisé : pour que vos clients vous trouvent - à chaque fois.
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locator, uberall, store locator, location marketing, local listings, pages locales, ro-po
    
Uberall
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