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Published By: Rackspace     Published Date: Feb 18, 2016
AN OVERVIEW OF THE ACCOUNT MANAGEMENT APPROACH
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rackspace, data security, aws account, cloud, data, crm & customer care
    
Rackspace
Published By: Automation Anywhere APAC     Published Date: May 30, 2019
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking. The deployed software bots now automate the entry of all data and attachments for new admission applications, and the university has slowly expanded its automation capabilities for staff across other faculties. This has allowed the University of Melbourne to increase the efficiency of critical business processes, boost staff engagement, and improve customer experience for its teachers and student body.
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Automation Anywhere APAC
Published By: HERE Technologies     Published Date: Mar 26, 2019
The retail sector has been expanding with each passing decade thanks to intelligent marketing, intense research around customer behavior, creative advertising, and the adoption of new technology. Now industry movers and shakers are looking to boost sales with location intelligence. With location intelligence, retail companies can track and predict consumer trends and shifts in demand. With these insights companies can capitalize on growth opportunities in new product or service areas. HERE Open Location Platform provides powerful, easy-to-use developer tools, standardized technology and scalable infrastructure to simplify the processing of location-based data. Learn how to gain a competitive edge with HERE Technologies.
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location data, mapping, here technologies
    
HERE Technologies
Published By: HERE Technologies     Published Date: Oct 29, 2019
Using customer location data to drive foot traffic and sales is a given for today’s smart marketers. But digital data alone isn’t enough to design and execute optimal campaigns. The future of location-based marketing incorporates new technology that provides a data stream of polygons - granular information on the size and shape of buildings - that identifies precisely where customers are when shown relevant offers, and helps track whether those offers convert to sales. This Industry Dive eBook endorsing HERE Technologies explains how to leverage such new, powerful and precise matrices to measure campaign efficacy and success. It also includes: • An explanation of how new granular audience and footfall data can provide impactful attribution insights • A specific list of value adds a proprietary polygon database partner can provide • A case study of a company that used continually-updated polygon data to boost their segmentation, behavior analytics and attribution capabilities.
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HERE Technologies
Published By: Cisco EMEA     Published Date: Mar 05, 2018
The Cisco® Incident Response team is led by elite security specialists who can uncover the source of threats by analyzing and synthesizing intelligence from multiple sources. These sought-after specialists consistently deliver resolution in a shorter timeframe, returning businesses like yours to normal. Fast. To find out more about Cisco Incident Response Services download this whitepaper today.
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security, research, analyze, investments, cisco
    
Cisco EMEA
Published By: Coupa     Published Date: Dec 14, 2018
Financial services firms are turning to Business Spend Management (BSM) as a Strategic Solution Beset by competitors and burdened by ever-shifting regulatory requirements, financial services firms are turning to cloud-based technology to gain better control over—and visibility into—spending. In the process, they are becoming fiercer competitors. Download this ebook for insights into how you can improve your organization's financial health and how: A cloud complete-BSM solution can track and measure all purchasing activities, identifying patterns that provide opportunities for negotiating discounts, and better managing risk To increase savings across source-to-contract, procure-to-pay, travel & expense management, as well as risk and supplier management Modern technology enables the finance function to take cost-management to a deeper level—without investing in IT infrastructure
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Coupa
Published By: Hewlett Packard Enterprise     Published Date: Dec 13, 2016
You’re likely fast-tracking hybrid cloud to increase agility and reduce cost. But it’s a challenge to define the right mix of private cloud, public cloud, and traditional IT that best drives your enterprise strategy. HPE has the right hybrid cloud expertise, technologies, and partners to get you there faster.
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Hewlett Packard Enterprise
Published By: Sage     Published Date: Nov 26, 2018
In our latest survey report, we explore the growth challenges facing businesses and HR leaders in a rapidly changing landscape. We surveyed over 500 HR leaders in leading organizations to explore their views around these challenges, and to find out how they are supporting people and leveraging people data to help them achieve their growth goals. Read our report to learn more and discover what you can do to become a People Company.
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Sage
Published By: Zendesk     Published Date: Dec 03, 2018
Customer service metrics help us track how well we perform in our primary customer service mission—achieving and maintaining high customer satisfaction. To achieve this mission, we need data to understand our operations and the customer experience. Fortunately, lots of data is available these days. All the metrics for measuring this data are valuable, but which ones do we rely on to effectively measure our success and guarantee that we’re making smart business decisions? Which metrics make the difference when it comes to ensuring customer satisfaction? We’ve created this guide to help your business find those answers.
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Zendesk
Published By: Dell EMC     Published Date: Sep 12, 2016
Cloud computing is transforming IT in terms of how services are delivered, how infrastructure is deployed and managed, and how IT organizations structure themselves. For the purposes of this study, Forrester is defining a cloud solution as having three major characteristics: “self-service access, full automation of processes and policies, and metering and tracking of usage.”1 It then becomes a question of whether you manage your cloud(s) yourself, outsource it, or use a hybrid combination of private and public cloud resources.
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Dell EMC
Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: ClearCompany     Published Date: Mar 24, 2016
As professionals in a world that is now driven by self-improvement, we’ve become very skilled at setting goals. There is a plethora of mobile apps that exist solely to help us track goals and keep ourselves accountable. Goals are what keep us engaged, looking ahead and striving to be better. That’s the same reason organizations spend hours, weeks, months and years planning and trying to execute them. But what good is all that motivation, strategy and planning if organizations can’t execute those goals properly? Well, none really.
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clearcompany, human resources, hiring, recruiting, quality of hire
    
ClearCompany
Published By: Relevance     Published Date: Mar 03, 2016
Rackspace is achieving the identified goals through an integrated approach of increasing both on-page relevancy and earned media signals. These strategies are aimed at influencing search and directing traffic to its website.
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relevance, bright edge, rackspace, traffic, marketing, search, earned media, relevancy, search marketing, emerging marketing, advertising agencies, traditional marketing
    
Relevance
Published By: Cisco     Published Date: Jun 21, 2016
Imagine you manage a warehouse for a small shipping firm. You have a simple job: route packages. But your employer expands to 25 western cities and 50 locations. After further expansion you now need to track packages coming by truck, rail, and plane and route them based on contents and weight to 10,000 different locations worldwide. While keeping traffic in and out tightly secured, making sure each package reaches its destination on time, and without going over budget.
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Cisco
Published By: Epicor     Published Date: Aug 28, 2018
By now, mobile technology has become an essential part of people’s lives. As both consumers and staff trend more toward a younger, digitally savvy demographic, lumber and building materials (LBM) businesses need to take advantage of mobile tools or risk losing to the competition. Mobile technologies can bring incredible benefits to LBM enterprises for delivery and dispatch, field sales, the selling floor, and the warehouse. To better help you seize the mobile advantage, Epicor has identified eight ways your LBM business can leverage mobile technologies to foster growth, including: • Serving your customers with the latest information • Serving your customers with timely, accurate deliveries • Driving revenue with increased efficiency • Streamlining operations Check out this Epicor tipsheet and discover how else your LBM business can benefit from mobile technologies.
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lumber, building materials, lbm, erp, bistrack, lumber distributors
    
Epicor
Published By: Epicor     Published Date: Aug 28, 2018
Gain a competitive advantage in the LBM industry by understanding who your most and least profitable customers are with customer stratification. Download the tip sheet from Epicor BisTrack Software to learn the six ways implementing customer stratification brings success to your lumber and building materials business.
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lumber, building materials, lbm, erp, bistrack, lumber distributors, customer stratification, customer experience
    
Epicor
Published By: Epicor     Published Date: Aug 29, 2018
Focus on your best customers and minimize time wasted on unprofitable partnerships to maximize LBM business growth through the benefits of the trending practice of customer stratification. Epicor BisTrack Software, an LBM-specific business software, provides all the tools and information you need to implement customer stratification and reap the benefits of knowing your customer’s buying habits and successes. Download the e-book from Epicor and: • Understand the Benefits of Stratification • Explore The Four Customer Types • Apply Strategies to Maximize Results • Sustain Success With a Focus on Customers
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Epicor
Published By: Oracle     Published Date: Mar 05, 2015
Learn the 20 key commerce metrics that you should be tracking to measure and optimize your commerce results. For each metric, you will learn what it means, why you should be tracking it, industry benchmarks. Download the eBook now.
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oracle, commerce, empowerment, customer, e-commerce, content, marketing, retail ops, digital, experience, brand, scaleability, platform, sales, cost, performance, metrics, customer acquisition, search, social
    
Oracle
Published By: Adobe     Published Date: Sep 12, 2017
Learn why 78% of marketers say the right digital asset management system can fast-track time to market and ensure that your content flows free and easy.
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Adobe
Published By: Dell PC Lifecycle     Published Date: Aug 13, 2018
Your business may need to keep track of dozens of different initiatives—but that doesn’t mean you need dozens of separate storage solutions to get the job done. To reduce complexity, your business may consider storage solutions that can take care of multiple jobs at once without sacrificing performance. For example, if you operate a brick-and-mortar store and an online store, you should be able to retrieve customer data from both sources without compromising transactional database performance. The all-flash Dell EMC™ SC5020 storage array aims to be just such a solution.
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Dell PC Lifecycle
Published By: Dell PC Lifecycle     Published Date: Aug 13, 2018
Your business may need to keep track of dozens of different initiatives—but that doesn’t mean you need dozens of separate storage solutions to get the job done. To reduce complexity, your business may consider storage solutions that can take care of multiple jobs at once without sacrificing performance. For example, if you operate a brick-and-mortar store and an online store, you should be able to retrieve customer data from both sources without compromising transactional database performance. The all-flash Dell EMC™ SC5020 storage array aims to be just such a solution.
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Dell PC Lifecycle
Published By: Dell EMC & Intel     Published Date: Aug 03, 2018
An IDC study shows Dell EMC VxRail and VxRack hyper-converged infrastructure (HCI) Powered by Intel® Xeon® Platinum processor systems deliver the efficiency, performance and savings to increase business agility and enable innovation across your organisation.
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Aug 03, 2018
IDC interviewed organizations that have deployed Dell EMC VxRail and VxRack hyperconverged solutions powered by Intel® Xeon® Platinum processor to support their expanding IT and business operations. Study participants reported that Dell EMC HCI solutions serve as a foundation for innovation across their distributed organizations by providing a cost-effective, agile, and high-performing IT infrastructure foundation. The result is that these organizations are realizing a 619% five-year return on their investment in Dell EMC HCI solutions, which IDC puts at a value of $150,776 per 100 users per year, resulting in a six-month payback period.
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Aug 03, 2018
IDC ha intervistato organizzazioni che hanno implementato le soluzioni iperconvergenti Dell EMC VxRail e VxRack basate su processore Intel® Xeon® Platinum per supportare l'espansione delle loro operazioni IT e aziendali. I partecipanti allo studio hanno segnalato che le soluzioni HCI Dell EMC fungono da elemento fondamentale per l'innovazione nelle loro organizzazioni distribuite, fornendo una base di infrastruttura IT efficiente in termini di costo, agile e a prestazioni elevate. Il risultato è che queste organizzazioni stanno realizzando un ritorno quinquennale del 619% sugli investimenti in soluzioni HCI Dell EMC, che IDC traduce in un valore di $ 150.776 all'anno per 100 utenti, con un conseguente periodo di recupero dell'investimento di sei mesi.
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Aug 03, 2018
Uno studio di IDC mostra che i sistemi di hyper-converged infrastructure (HCI) Dell EMC VxRail e VxRack garantiscono l’efficienza, le prestazioni e il risparmio necessari per migliorare l’agilità del business e promuovere l’innovazione in tutta l’organizzazione.
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Dell EMC & Intel
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