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Published By: FICO     Published Date: Nov 30, 2016
Unexpected failure or performance erosion of production equipment can significantly impact productivity, product quality and maintenance expenses within any manufacturing organization. It’s also difficult to get operations ‘back on track’ after these failures occur. The good news is that, via the Internet of Things, intelligent use of sensor data, machine learning and optimization can help companies take a proactive approach to predicting failures and re-optimizing processes around them.
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iot, internet of things, manufacturing
    
FICO
Published By: ServiceNow     Published Date: Jan 17, 2017
The End of No. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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itsm, it service management, reporting, service, management
    
ServiceNow
Published By: U.S. Cellular     Published Date: Aug 24, 2016
Don’t let a point of sale outage hurt sales and ruin the customer experience. Internet downtime can rack up thousands of dollars in lost revenue. A negative user experience can hurt your business and ultimately cause customers to move to a competitor. A business continuity solution can help provide additional bandwidth to handle peak activity and support temporary retail activity.
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U.S. Cellular
Published By: G Suite     Published Date: Jun 06, 2016
Download this white paper to learn how Dan McCrae, director of IT service delivery division, National Oceanic and Atmospheric Administration (NOAA), used Google Apps to keep his project on track and to collaborate with his teammates.
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G Suite
Published By: Genesys     Published Date: Feb 22, 2018
Is Your IT Team Ready to Enable Digital Transformation? Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation—and increasingly, it’s cloud-based. Make sure your IT team is on track to deliver. An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently. Read this white paper from Frost & Sullivan for a pragmatic approach to: • Identify process changes and goals with lines of business • Benchmark your current infrastructure and technology gaps • Consider cloud omnichannel solutions for easier deployments and simple scalability
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frost & sullivan, customer engagement, contact center, omnichannel
    
Genesys
Published By: HotSchedules     Published Date: Jan 17, 2019
Did you know that the average restaurant loses 3-10% of its purchased food before it ever makes to the table ? It’s a sad but true statistic. In an industry where effectively cutting costs can make or break your business, operators can’t afford to simply be conscious of their food waste. They need to take action. In this infographic, you’ll get a good idea of just how much food your restaurant could be wasting, and what your business stands to gain from better waste tracking.
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HotSchedules
Published By: Fiserv     Published Date: Mar 02, 2018
Don’t Let Non-Compliance Fines Impact your Bottom Line and Reputation. Manual reconciliation of vast amounts of data is an arduous process, involving countless staff hours that includes backtracking, often ending without an audit trail to demonstrate how the balance sheet was derived. Automated processes offer a solution to this risk-laden adventure. In the white paper, The Buried Costs and Hidden Risks of Manual Reconciliation for Financial Institutions, learn how to calculate and compare the costs of a manual system versus an automated system. Tags: manual reconciliation, automated reconciliation for banks, automated reconciliation for credit unions, automated reconciliation, automated reconciliation for financial institutions, automated reconciliation system, non-compliance, data reconciliation
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manual reconciliation, automated reconciliation for banks, automated reconciliation, automated reconciliation system, non-compliance, data reconciliation
    
Fiserv
Published By: OneLogin     Published Date: Oct 24, 2017
SaaS has fundamentally changed security requirements. We used to just go into work, and everything—corporate applications, sensitive customer data, employee health records, etc.—was within the “safe” four walls of the corporate network behind a firewall. Now employees work remotely and use mobile devices, including unmanaged, personal devices. They access SaaS apps that live in the cloud without any sort of firewall that IT can use to monitor and manage access. Prominent examples include Salesforce.com, Google Apps, Office 365, Box, and many others. As employees use these SaaS apps, they are creating proprietary company data, often confidential in nature, that exists outside the control of IT, creating new challenges for security teams. In this new world, IT needs to track sensitive corporate data in third-party SaaS apps, and ensure that only the right people have the right level of access to it. In this whitepaper, we’ll explain ten steps on how to do that
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OneLogin
Published By: Group M_IBM Q1'18     Published Date: Feb 15, 2018
IBM SPSS predictive analytics solutions help uncover key predictors that lead to online student success or failure. Identifying specific issues early, target intervention measures for at-risk students, and take the appropriate steps to help improve online student graduation rates.
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online education, online students, graduation rates, spss
    
Group M_IBM Q1'18
Published By: IBM     Published Date: Jun 04, 2018
"The appearance of your reports and dashboards – the actual visual appearance of your data analysis -- is important. An ugly or confusing report may be dismissed, even though it contains valuable insights about your data. Cognos Analytics has a long track record of high quality analytic insight, and now, we added a lot of new capabilities designed to help even novice users quickly and easily produce great-looking and consumable reports you can trust. Watch this webinar to learn: • How you can more effectively communicate with data. • What constitutes an intuitive and highly navigable report • How take advantage of some of the new capabilities in Cognos Analytics to create reports that are more compelling and understandable in less time. • Some of the new and exciting capabilities coming to Cognos Analytics in 2018 (hint: more intelligent capabilities with enhancements to Natural Language Processing, data discovery and Machine Learning)."
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data analysis, data analytics, dashboards
    
IBM
Published By: Group M_IBM Q418     Published Date: Oct 02, 2018
Across enterprises of all kinds, data is multiplying rapidly in both quantity and variety. Across multi-cloud environments, new sources are exponentially increasing the growing stream of information, including the Internet of Things, social media, mobile devices, virtual reality implementations and optical tracking.
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Group M_IBM Q418
Published By: Group M_IBM Q119     Published Date: Dec 20, 2018
Today’s mobile landscape is very much a moving target. IT managers must keep track of all types of devices and platforms, hundreds if not thousands of applications and a threat landscape that changes by the minute. In this ever-changing environment, IT staff often find themselves drowning in mobile minutiae, overwhelmed by mountains of endpoint data but unable to extract meaning from it or make business decisions based on it.
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Group M_IBM Q119
Published By: Group M_IBM Q2'19     Published Date: Apr 04, 2019
If your bank is like many, it encrypts only a minimum of data. This is because many banks believe, incorrectly, that encrypting all data is unworkably cost- and resource-intensive on any platform. Encrypting piecemeal creates the need to carefully track where you are encrypting, what you are encrypting, and the time and resource costs of these activities.
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Group M_IBM Q2'19
Published By: Group M_IBM Q3'19     Published Date: Jun 25, 2019
To become more effective, enterprises must fast-track projects to digitally connect their organizations. Building value and providing compelling customer experiences at lower cost requires more than a quick technology fix; it demands a business and technological commitment to a new target operating model (TOM). This operating model should offer a way of running the organization that combines digital technologies and operational capabilities to achieve improvements in revenue, customer experience and cost. Enabling digital capabilities via the TOM is an ongoing process that requires DevOps skills and agile development techniques. This is easier to achieve with partners that have the requisite capabilities to help with the creation of new digital assets
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Group M_IBM Q3'19
Published By: Claravine     Published Date: Jan 03, 2019
Marketers have long struggled with the simple task of knowing which marketing spend is truly effective, and how to optimize that spend. At the heart of the issue lies the challenge of ensuring the data quality and consistency exists to make decisions based on real intelligence. Why is this a problem? First, effective tracking is reliant on the consistent, complete application of campaign tracking codes and associated metadata, which has traditionally been a manual, ungoverned process. Adding to this complexity has been the dramatic expansion of digital marketing point solutions, and the disparate teams expected to execute across each of these channels and geographies. The result is what you would expect—highly inaccurate, incomplete, and inconsistent data that must be manually cleaned before reporting is possible. Fortunately a solution exists. Progressive marketing leaders are implementing Digital Experience Data Management (DXDM), ensuring the rich, consistent insights critical to ma
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Claravine
Published By: Sierra Wireless     Published Date: Jun 19, 2019
By simplifying the ability of companies to securely extract, orchestrate and act on data from when it is generated by energy assets to when it is transmitted to the cloud, Octave simplifies the development and commercialization of Energy IoT applications. With Octave, energy companies are empowered to realize the Energy IoT’s tremendous potential, with new demand response, energy efficiency optimization, predictive maintenance and other applications that maximize the value created by energy assets and minimize their environmental impact. In doing so, these Energy IoT applications can reduce energy costs, improve customer engagement, lower greenhouse gas emissions and increase energy reliability. Start with Sierra to learn more about how our Octave D2C data orchestration solution can help you bring to market Energy IoT applications that reimagine the future of energy.
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Sierra Wireless
Published By: Kustomer     Published Date: Aug 27, 2019
The digital age has forever changed customer expectations. By unifying customer data and tracking interactions, Kustomer gives retailers the power to better understand customers and deliver great experiences wherever they happen to engage.
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retail customer service”, “retail customer support”, “retail customer experience”, “customer support”, “customer service”, “customer experience”, “conversational commerce”, “omnichannel support”, “omnichannel customer experience”, “customer relationships”, “customer conversations”
    
Kustomer
Published By: IBM     Published Date: Jun 25, 2018
Complex and strictly regulated supply chains require trust between involved parties to function properly and maximize efficiency. Addressing a wide range of challenges, IBM Blockchain efficiently streamlines the supply chain by digitizing the process to provide a secure, trustworthy and shared record of ownership. Making relevant information available to parties involved, the blockchain addresses transparency issues and open standards. It can also simultaneously track the supply chain status for risks and triggers remediation actions before a crisis emerges. Learn more about how IBM Blockchain can transform your supply chain to get more business value out of your processes and data. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market. https://www-07.ibm.com/ibm/au/businesspartners/embed/
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IBM
Published By: NAVEX Global     Published Date: Mar 18, 2015
Get the inside track on the key ethics and compliance industry trends that will impact your business in 2015—and get the resources you need to help you plan for the year ahead.
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ethics and compliance, ethics trends
    
NAVEX Global
Published By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
Every business day, corporate campuses across the country function like small cities requiring highly specialized facilities and logistics management services. This paper will explore effective and efficient Corporate Campus Logistics Services to ensure the efficient flow of materials and people at large multi-building office campuses serving thousands of employees. Corporate facilities, real estate management, logistics and procurement teams as well as commercial real estate management companies are charged with sourcing the services that are the underpinnings of these mega-campuses. It’s an effort that spans a wide range—coordinating the receipt and distribution of supplies, equipment and packages; safely transporting thousands of employees as well as suppliers and contractors to locations within the campus; tracking and warehousing countless materials to support daily planned and unplanned workplace needs. Learn more about lowering costs, streamlining operational efficiency and gaining high employee satisfaction.
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canon business process services, outsourcing services, managed services, logistics services, warehouse management, facilities management, commercial real estate management, corporate real estate management, business operations, vendor management, performance management, service level agreements, slas
    
Canon Business Process Services, Inc.
Published By: Yello     Published Date: Apr 22, 2016
As conversations happen with a wide pool of candidates across different mediums, how do you keep track? Download this whitepaper to learn how.
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yello, talent acquisition, talent acquisition software, marketing roi, recruiting
    
Yello
Published By: Yello     Published Date: Apr 22, 2016
As conversations happen with a wide pool of candidates across different mediums, how do you keep track? Download this whitepaper to learn how.
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yello, talent acquisition, talent acquisition software, marketing roi, recruiting
    
Yello
Published By: Schneider Electric     Published Date: Feb 17, 2017
This paper discusses making realistic improvements to power, cooling, racks, physical security, monitoring, and lighting. The focus of this paper is on small server rooms and branch offices with up to 10kW of IT load.
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power, cooling, data center, data center management, server rooms
    
Schneider Electric
Published By: Oracle OMC     Published Date: Nov 30, 2017
Lead nurturing is about helping buyers along in their educational journey. Thus, it’s most effective when triggered by prospect activity or behaviors. Lead management technologies are often used to automate such real-time marketing. This type of software makes it possible to track leads and automate content delivery while simultaneously collecting behavioral data and triggering corresponding actions.
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Oracle OMC
Published By: SAS     Published Date: May 24, 2018
Compliance doesn’t have to be a scary word, even when facing the multifaceted challenges of the European Union’s General Data Protection Regulation. In fact, following through with plans for sustainable GDPR compliance can have many long-term benefits for your organization. That's because relying on data-driven decisions across the board sets you on track to gain a competitive edge. In February 2018, SAS conducted a survey with 183 global, cross-industry businesspeople involved with GDPR at their organizations. Based on the survey results, this e-book delves into the biggest challenges and opportunities organizations have faced on the road to GDPR compliance. Read on for advice from industry experts about the best path to compliance. Learn what steps your peers across a variety of industries have already taken and discover how an integrated approach from SAS can continue to guide your journey toward GDPR compliance.
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SAS
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