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Published By: Entrust Datacard     Published Date: Oct 24, 2016
Every enterprise is aware of the need for digital transformation. A 2015 study conducted by KPMG found that their top four concerns moving forward were: (1) new entrants disrupting existing business models; (2) the ability to keep current with technology; (3) competitors leveraging digital business models to take share; and (4) products and services remaining relevant as the digital future unfolds.
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Entrust Datacard
Published By: Cherwell Software     Published Date: Apr 07, 2016
Recently awarded Best Sandwich Menu Variety from NRN’s Consumer Picks Survey, Jason’s Deli is known for providing healthy menu options and excellent customer service to millions of customers each year. Their goal is to delight customers and create a positive experience every time. The Jason’s Deli IT department is no different. IT sets the same high standards for service delivery as Jason’s Deli does in their restaurants. IT partners with all areas of the business and wants to be “easy to do business with.”
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: HotSchedules     Published Date: Jul 28, 2017
Hopdoddy Burger Bar was founded in 2010 by restaurateurs Guy Villavaso, Larry Foles, Larry Perdido and Chuck Smith. The Austin, Texas-based fast-casual concept specializes in creative gourmet burgers and a vast selection of craft beers. After originally launching with HotSchedules, Hopdoddy has grown to 18 restaurants, with 1,000+ team members, most recently opening a location in Houston, Texas.
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expansion, efficiency, business growth, management, retail management
    
HotSchedules
Published By: HotSchedules     Published Date: Jul 28, 2017
If you work in the service or hospitality industry, you know the business impacts of new legislation are a constant concern. Laws regulating wages, overtime and paid sick leave can affect the bottom line if your business doesn’t comply, and now a new beast is rearing its head. The Fight for Fifteen movement is gaining momentum, pushing for a $15 minimum wage and inspiring lawmakers to explore new legislation designed to improve labor scheduling in restaurants, and in turn, the lives of employees. What does that mean for your business? This eBook will break down what you need to know, from the impacts on owner-operators to ways you can get in front of the issue.
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predictive scheduling, regulation, minimum wage, employee satisfaction
    
HotSchedules
Published By: Teradata     Published Date: Jun 22, 2015
Passed on May 9, 2014, the Digital Accountability and Transparency Act (DATA Act) legislation requires federal agencies to report all expenditures—grants, loans, and contracts—in order to provide American citizens and policy makers better visibility into federal spending. At first glance, new federal requirements— which are scheduled to go in effect May 2017—can seem like imposed obligations with unknown benefits to the implementers. However, wise agencies and early adopters recognize how to transform this new compliance obligation into an opportunity to advance their federal agency by becoming more data driven. The Federal Government maintains vast amounts of data, and the DATA Act establishes data standards and sharing protocols that will help agencies exploit the benefits of data mining and analytics.
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Teradata
Published By: EMC Converged Platforms     Published Date: Feb 01, 2016
Kimpton Hotels and Restaurants prides itself on the personalized connection between hotel staff and guests. In order to be successful, their IT infrastructure needs to be agile, secure, and reliable. After deploying EMC converged infrastructure from VCE, Kimpton achieved a 25 percent reduction in operating expenses, and they can now stand up virtual machines (VMs) in minutes to capitalize on business opportunities, compared to days or weeks with the old infrastructure. Read this customer case study to find out more about how Kimpton was able to reduce their costs while improving the performance of their IT environment.
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vce, vblock, kimpton, converged infrastructure, legacy infrastructure, agile, availability, performance
    
EMC Converged Platforms
Published By: Bazaarvoice     Published Date: Apr 30, 2014
The marketing landscape is changing before our eyes. New entrants, empowered consumers, and fragmented media options require marketers to change their tune – forever. Learn to prepare for the new environment and how to measure your success.
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consumer-centric, consumer engagement, brand messaging, marketing landscape, empowered consumers, r&d, branding
    
Bazaarvoice
Published By: MobileIron     Published Date: Jul 03, 2014
Every year Gartner evaluates the enterprise mobility management vendors on their completeness of vision and ability to execute. This criteria is used to place vendors into one of four quadrants. For the fourth consecutive year MobileIron has been placed in the Leaders quadrant. According to Gartner, "The hallmark of leaders is that they focus and invest in their offerings to the point that they lead the market and can affect its overall direction." Download to learn more!
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mobileiron, mobile technology, enterprise changes, consumer adoption technology, pc dominance, mobile first, enterprise application, iphone, android
    
MobileIron
Published By: CA Technologies     Published Date: Aug 21, 2017
If you’ve seen recent car ads, you know they’re as likely to promote applications and connections as they are styling and horsepower. But manufacturers aren’t the only ones pushing apps these days. Banks, airlines, restaurants—you name it—all are using them to attract and engage customers. This is the application economy; where every company is in the software business and user experience is the new survival of the fittest.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 24, 2017
Si vous avez vu des publicités automobiles dernièrement, vous vous en êtes sans doute rendu compte : les fabricants mettent désormais autant en avant la connectivité et les applications de leurs véhicules que leur design ou leur puissance. Le secteur automobile n’est pas le premier à parler d’applications. Banques, compagnies aériennes, restaurants, etc. Tous font appel à des applications pour attirer et interagir avec les clients. C’est ce que l’on appelle l’économie des applications : une économie dans laquelle chaque entreprise est appelée à faire de l’informatique et dans laquelle l’expérience utilisateur est l’arme ultime qui permet aux meilleurs de tirer leur épingle du jeu.
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CA Technologies
Published By: Oracle     Published Date: Aug 17, 2017
Wie werden neue Technologien die Art und Weise ändern, wie Sie Ihre Restaurants führen? 50% der Gäste wollen nicht von einem Roboter bedient werden, aber 80% der Betreiber sagen, dass Roboter bis 2027 die Reinigungsaufgaben in Restaurants übernehmen werden. 50% der Gäste wollen ohne Angabe eines Namens oder Vorzeigen einer Kundenkarte erkannt werden. 54% der gastronomischen Betreiber würden gerne künstliche Intelligenz als Unterstützung bei der Menüplanung nutzen.
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frühzeitiges erkennen, neuer verbrauchertrends, und kontinuierliches, streben nach innovativen, wegen zur optimierung, des gasterlebnisses
    
Oracle
Published By: Oracle     Published Date: Aug 17, 2017
Damit ein Treueprogramm ein echter Erfolg wird, muss es sowohl den Gästen als auch dem Restaurantbetrieb einen Mehrwert liefern. Um Gastronomiebetrieben aufzuzeigen, was Gäste von einem Treueprogramm erwarten, hat Oracle Hospitality eine globale Verbraucherstudie durchgeführt. Auf den folgenden Seiten finden Sie die Antworten auf diverse Fragen, darunter: • Welche Belohnungen schätzen Gäste am Treueprogramm eines Restaurants am meisten? • Bevorzugen Sie Stempelkarten aus Papier? Mobile Apps? Magnetkarten aus Kunststoff? • Aus welchen Gründen nehmen Sie nicht an einem Treueprogramm teil? • Warum verlassen Sie ein Treueprogramm oder nutzen es nicht mehr? • Welches Restaurant-Treueprogramm gefällt Ihnen am besten?
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magnetkarte aus kunststoff, stempelkarte aus papier, mobiltelefon-app, registrierte telefonnummer, oracle
    
Oracle
Published By: Oracle     Published Date: Aug 17, 2017
50% of guests do not want to be served by a robot but 80% of operators say robots will be cleaning restaurants by 2027 50% of guests want to be recognized without giving a name or loyalty card 54% of restaurant operators would like to see artificial intelligence helping with menu planning
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anticipating, consumer trends, seeking innovations, enhance guest experiences
    
Oracle
Published By: Juniper Networks     Published Date: Aug 21, 2017
The pace of disruption has never been greater. New entrants are removing customer pain points and gaining market share faster than ever before. Names such as Airbnb, Uber, Bitcoin, and Netflix have upset business models seemingly overnight.
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Juniper Networks
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
Good supply chain management is essential to your operational efficiency, customer centricity, compliance, carbon footprint, and ultimately, your overall success. If handled correctly, your supply chain should improve customer service—along with the reputation of your brand—and boost your bottom line. But, as with many areas of business, the rules of the game are changing. What’s changing? Well, everything. New regulations, increased buyer expectations, shorter product lifecycles, fluctuations in demand, new market entrants, more ethical supplier management, poor visibility of globalized supply chains—all these things, and more, are testing the limits of the traditional supply chain model. The simple truth is that the way things used to be done, and the solutions that enabled it, are no longer up to the job.
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cloud, supply chain management, scm, cloud computing
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Infosys     Published Date: Jun 28, 2018
The 2018 HfS ServiceNow Services Blueprint continues our theme of looking at the services ecosystems of leading Software-as-a-Service platforms. Unlike other quadrants and matrices, the HfS Blueprint identifies relevant differentials between service providers across a number of facets under two main categories: innovation and execution.
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provider, analysis, digital, automation, standardization
    
Infosys
Published By: Longi Engineering     Published Date: Jan 23, 2018
Longi Engineering was engaged to assist a Community Action non-profit in implementing SharePoint to fulfill several organizational requirements they had as well as resolve multiple challenges they faced. Manual paper processes were hindering the organization from being able to efficiently focus on their goal of providing services and strengthening the community to improve the quality of life for residents in their County.
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software development, it consulting services, net software solutions, microsoft sharepoint
    
Longi Engineering
Published By: Oracle     Published Date: Mar 28, 2017
A loyalty program can deliver a number of important benefits to restaurants, coffee shops or other food and beverage operations. It provides restaurant operators with a way to reward customers and encourage repeat business. It is also an effective, measurable marketing tool – by gathering details about your guests, such as their e-mail address and location or date or birth, you can target them with promotions to help grow your revenue.
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recipe, food, restaurant, engagement, loyalty program, oracle
    
Oracle
Published By: Oracle     Published Date: Apr 13, 2017
For hospitality leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.
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hospitality, artificial intelligence, facial recognition, customer experience, restaurants, 3d printing
    
Oracle
Published By: Workday     Published Date: Jan 10, 2019
Workday Student is an end-to-end student and faculty lifecycle information system that works seamlessly with Workday Financial Management, Workday Human Capital Management, and Workday Grants Management to unite the entire campus under one current, configurable, easy-to-use application.
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Workday
Published By: Fiserv     Published Date: Aug 23, 2018
Even with the rise of digital payments, cash is still a popular form of payment. According to the Federal Reserve, consumers use cash to pay for nearly one-third of all retail transactions. For many retailers, a completely "cashless society" is nowhere in sight. Cash management remains one of the most important aspects of managing a retail operation, particularly at quick service restaurants (QSRs) and convenience stores, where transactions are smaller and cash is a preferred method of payment. This white paper, Boost Profitability by Automating Cash, sponsored by Fiserv and Fast Casual, details the steps to manage cash properly and boost profit for your business. Uncover the top reasons and flexible options to automate your cash management. • Time savings • Theft deterrence • Higher accuracy • Better customer service • Real-time data
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cash automation, smart safe, cash loss, cash handling, automated cash handling, cash management, cash reconciliation, manual cash reconciliation, automated cash reconciliation, automated vault, cash counting, cash automation system, cash deposits, cash recycler, cash dispensers, cash drawer, point of sale
    
Fiserv
Published By: Intel Security     Published Date: Oct 20, 2015
Gartner Magic Quadrants offer visual snapshots, in-depth analyses and actionable advice that provide insight into a market's direction, maturity and participants.
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data protection, mobile, security
    
Intel Security
Published By: FICO     Published Date: Nov 30, 2016
Historically, manufacturers have “looked to the past” to help predict what they need to do in the future. This would include basic business intelligence, powered by spreadsheets, and even manual processes. The challenge is that what will happen may be something outside of what the past can predicts – who, 25 years ago, would have considered the Internet as a primary vehicle for commerce, or that Big Data would become both a treasure and a tragedy for organizations? Consider other factors, such as regulations, largely transient customers (where loyalty and brand aren’t what they used to be), disruptors (such as new entrants and technologies), and the need for manufacturers to “move faster than ever” – in effect, to be able to plan for the future before it happens.
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manufacturing optimizations, enterprise software, infrastructure
    
FICO
Published By: MuleSoft     Published Date: Sep 08, 2016
Today's business environment is extraordinarily competitive. No company, no matter its size or what industry it is in is safe from disruption. It is easier than ever for new entrants to come into a market, turning entire industries upside down. Unless organizations can nimbly innovate at the speed of their competition, they will be left behind, and large organizations with calcified processes and structures will be hit the hardest.
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mulesoft, microservices, digital transformation, business value, it support
    
MuleSoft
Published By: Thomson Reuters     Published Date: Mar 08, 2018
In recent years, the legal marketplace has seen an influx of new start-ups and new entrants looking to challenge the long-standing service model offered by law firms to their clients. Traditionally, clients looked to their law firms to provide a full range of legal and legal-related services, i.e., to handle every aspect of a matter, even including those activities that did not involve the direct provision of legal services. Today, by contrast, consumers of legal services find themselves the beneficiaries of a new and growing number of nontraditional service providers that are changing the way legal work is getting done. These alternative providers comprise a new sector of the legal market, one that is emerging and evolving rapidly, but is still very much in its infancy.
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legal, services, lpo, accounting, audit, revenue, thomson, reuters
    
Thomson Reuters
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