return investment

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Published By: NICE inContact     Published Date: Sep 18, 2019
Artificial Intelligence (AI) is arguably the greatest untapped resource to transform customer and business outcomes. The impact of this technology on customer experience, employee efficiency and profits is truly transformational—especially for contact centers. Companies must adapt in today’s era of constant digital disruption, but that doesn’t necessarily mean exhaustive technology shifts. Small, practical investments in AI present little risk and offer significant returns. Learn about the ROI of CX transformation in AI for CX: Practical Investments, Proven Return. More than a trend, AI is a customer experience transformation that you can’t afford to ignore. Discover the practical investments in AI that your contact center must consider today — and the truly significant returns on the horizon
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NICE inContact
Published By: Numara Software     Published Date: Jul 09, 2009
Discover the unparalleled flexibility of Numara FootPrints 9 for the service desk, as well as the unique process automation capabilities for the service desk and beyond IT. You'll also learn about the fast-to-implement ITIL® service lifecycle workflow automation capabilities in Numara FootPrints 9. Ensuring a quick return on your investment, Numara FootPrints offers a very short time to production and easy customization - all without any programming. Learn more today!
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numara, it service management, service, footprints, it budgets, cost cutting, flexible, itil
    
Numara Software
Published By: Oce Business Services     Published Date: Jun 24, 2009
Download this free report to explore the potential of applying business performance management principles to advance document performance management to reduce costs; better manage documents as vital strategic, financial and information assets; and secure positive returns on investments from outsourcing. Learn more today!
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oce, kpi, ekg, document processes, mail center, print/copy operations, records, operations
    
Oce Business Services
Published By: Oco, Inc.     Published Date: Apr 18, 2008
The business intelligence (BI) “boom” of the 1990s was something BIG: big projects designed to give big companies with big budgets a competitive advantage. And while BI delivered big returns for some companies, for others it was nothing but a big headache. An estimated 50% of all data warehousing projects failed to meet their goals. Why? Because many companies underestimated just how big an undertaking BI really was.
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oco, business intelligence, software as a service, saas, business intelligence, bi applications, business intelligence applications, roi
    
Oco, Inc.
Published By: Okta     Published Date: Jan 30, 2013
Okta commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Okta On-Demand Identity and Access Management service. Download to learn more.
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forrester totam economic impact, okta, identity management service, study, okta identity management
    
Okta
Published By: OnBase by Hyland     Published Date: Jun 29, 2015
Clinicians and staff want to perform better, produce more and enjoy higher levels of satisfaction. Close the gap between a user’s experiences with technology as a consumer and her experiences with technology at work to maximize the impact on your organization’s bottom line.
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healthcare it, roi, optimization, return of investment
    
OnBase by Hyland
Published By: Oracle     Published Date: Apr 03, 2012
In this white paper, learn how businesses can maximize return on investment and help organizations manage costs for their existing infrastructures or for new enterprise cloud infrastructure design.
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cloud computing, software, servers, server virtualization, roi/tco, oracle corp., managerial accounting, hardware
    
Oracle
Published By: Oracle     Published Date: Dec 18, 2012
It seems as if everyone is talking about the critical nature of measuring the effectiveness and return-on-investment of social media.
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oracle, crm, social strategies, branding, optimize social strategies
    
Oracle
Published By: Oracle     Published Date: Jan 28, 2013
Your company may see the potential for social recruiting or may be using tools today, but a social recruiting strategy needs to be part of overall company goals and objectives to deliver true return on investment (ROI).
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social recruiting, social network, recruiting, human resources, legal risks
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
Social-enabled customer service requires three primary capabilities. The capability to: 1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments. Download this White Paper for more info.
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contact centers, business value, functions, applications, inbound, outbound calling, social media analytics, integration tools
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
Social-enabled customer service requires three primary capabilities. The capability to: 1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments. Download this White Paper for more info.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle
Published By: Oracle     Published Date: Sep 21, 2016
The cloud ROI multiplier – the relative return on investment (ROI) delivered by cloud applications versus on-premise ones – is on the rise. In a recent analysis of Nucleus ROI case studies published in the past few years, Nucleus found that cloud application projects deliver 2.1 times the ROI of on-premise ones – up 24 percent since 2012.
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Oracle
Published By: Oracle     Published Date: Sep 02, 2016
Download this study to find out how cloud application projects deliver 2.1 times the ROI of on-premise ones.
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cloud, cloud computing, roi, return of investment, cloud applications, crm, crm solutions/software
    
Oracle
Published By: Oracle     Published Date: May 08, 2015
A Cimdata analysis of the state of the innovation market, common issues innovators of today face, and solutions for realizing better innovation practices.
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innovation, management, efficiency, roi, product development
    
Oracle
Published By: Oracle     Published Date: Jan 28, 2015
Retailers need to know how they can offer competitive pricing and flexibility in fulfillment while still maintaining solid margins. Oracle Retail Solutions Director, Mike Johnson discusses four interlocking strategies that can be used to achieve this goal: single view of demand, granular planning, proactive supply chain and return on inventory investment.
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Oracle
Published By: Oracle Corp.     Published Date: Sep 10, 2012
A great customer relationship management (CRM) solution can enable a significant return on investment and revenue when its user experience is designed around the natural workflows of its users, such as sales representatives and their managers.
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crm, oracle, salesforce, user experience, whitepaper
    
Oracle Corp.
Published By: Oracle Corporation     Published Date: May 11, 2012
This white paper demonstrates how the increased power of having metrics and analytic insight can align core HR business processes with organizational goals and strategies to ensure organizations make the right business decisions today for tomorrow.
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oracle, busines intelligence, business intelligence applications, bi applications, bi apps, 11g, cross-value, decision
    
Oracle Corporation
Published By: Oracle HCM Cloud     Published Date: Jun 07, 2016
Many organizations report the need to upgrade their core HR systems within the next three years. How will organizations measure the return on investment (ROI) of their new HR solution? Learn how to measure ROI, taking into account improvements like an agile, more productive workforce, increased engagement, greater data insight and cost savings.
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Oracle HCM Cloud
Published By: Oracle Marketing Cloud     Published Date: Oct 05, 2017
Gone are the days of advertising where marketers were mainly charged with branding, awareness, and recall. Today’s Modern Marketers (and advertisers) must be technology and data-driven experts as well as brand champions and storytellers. eMarketer predicts that programmatic ad spending will be over $20 billion in 2016, more than double the amount seen in 2014. Read this guide to determine how you can use programmatic advertising to deliver a consistent return on your ad investments.
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Oracle Marketing Cloud
Published By: Oracle Social Cloud     Published Date: Jan 14, 2015
When it comes to social media marketing, there is perhaps no other topic that is discussed more than determining and reporting return on investment, or ROI. This white paper sets out to make the case that ROI determination can be approached in a unified, structured and straightforward way. It also lays out a framework for expanding the definition of ROI and increasing organizational maturity for measurement and monetization. Finally, it dispels some of the myths around ROI and seeks to show the relationship between social KPIs organizations may be collecting today and how to align them with broader organizational and business-oriented goals and objectives.
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social roi, facebook, social listening, social marketing, customer experience, digital, cmo, social business
    
Oracle Social Cloud
Published By: P2 Security     Published Date: May 13, 2008
A large financial institution used a competitive product for Web Access Management. By working with P2 Security, the company was able to determine its true Total Cost of Ownership (TCO). An analysis following the installation of maXecurity revealed annual cost savings of millions of dollars per year. In addition, by switching to maXecurity, the Return on Investment (ROI) was measured in months.
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maxecurity, tco, roi, web access management, internet security, web security
    
P2 Security
Published By: Pega     Published Date: Aug 12, 2016
Savvy marketers need savvy solutions. Pega Marketing is a customer-centric marketing solution that leverages predictive and adaptive analytics to provide real-time marketing offers and treatments that help drive customer lifetime value. A Forrester Consulting study found that Pega Marketing achieved an overall Return On Investment (ROI) of 438%, and more than $64 million in incremental sales. Download the Forrester Total Economic Impact™ Study to fully understand how Pega Marketing helps improve customer retention, drives incremental sales, and creates across-the-board efficiencies.
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pega, savy marketers, savy solutions, return on investment, incremental sales
    
Pega
Published By: PermissionTV     Published Date: May 07, 2009
B2B Marketers can use online video to enhance the two-way dialogue with customers and prospects and strengthen the social relationship with online communities. Watch this free recorded webinar where experts from both online video and social media industries discuss ways to get started, capture ROI, and engage with online B2B audiences.
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content personalization, emerging marketing, lead generation, rich media, social networking, b2b, roi, return on investment
    
PermissionTV
Published By: PGi     Published Date: Oct 01, 2018
You wouldn’t hold a critical investor call, customer event or shareholder’s meeting in your office bullpen. So why would you host an important virtual event on a platform intended to support small-group collaboration and teamwork? Frost & Sullivan research shows that two-thirds of companies use web conferencing on a regular basis for project collaboration. We also know that more and more of them are turning to the same solutions to host webinars for critical internal and external events. While web conferencing solutions can be used to support large-group or strategically important meetings, webinar technology is designed specifically for that purpose and will almost always deliver a better experience and a higher return on investment. Webinar tools deliver a wealth of features to help companies gain better insights into attendee sentiment for better investor relations, employee and customer experience, and lead generation and qualification: • Integrated video draws higher levels of int
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PGi
Published By: PKWARE     Published Date: Aug 21, 2009
Data storage demands are growing exponentially every year. PKWARE gives you hard data on getting the most out of storage space without costly hardware upgrades using PKZIP.
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storage, data archiving, cost control, data storage, return on investment, roi, zip, zip file
    
PKWARE
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