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Published By: CareCloud     Published Date: Mar 20, 2015
This white paper outlines three key reasons that outsourcing could be the right move for your medical practice. Download to find out more about the potential financial and efficiency gains for your practice. You’ll learn: • How to calculate potential cost savings • Where up to 65% of practices have a weak revenue cycle spot, according to MGMA • Why outsourcing before October 2015 makes sense Bonus: A handy checklist to help you quickly figure out if now is the right time for your practice to outsource.
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carecloud, regulatory burdens, outsourcing, declining reimbursements, administrative burdens, it support, medical billing
    
CareCloud
Published By: RightAnswers     Published Date: Sep 11, 2013
Customer service for B2B is challenging: products and services can be complex and the knowledge needed to solve customer problems is often fragmented throughout an organization. But effective knowledge management empowers customer service reps – and even customers themselves – while providing measurable benefits to your business. It enables quick, accurate and consistent customer solutions. This brief explores 20 metrics that measure those benefits – in other words, your “return on knowledge.”
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return on knowledge, knowledge management, rightanswers, knowledge, measuring business benefits, crm, customer relationship management, crm, b2b, crm & customer care
    
RightAnswers
Published By: RightAnswers     Published Date: Sep 04, 2013
Every day, technology plays a bigger and bigger role throughout corporate America, corporate success becomes increasingly dependent on productive use of information technology – and IT support grows more critical. But while excellent IT support rapidly returns users to productive work, the information necessary to that excellence is often fragmented in different parts of the IT organization. Effective knowledge management empowers service desks – and even users themselves – by enabling quick, accurate and consistent user solutions. That leads to measureable benefits for your business. This brief explores 20 metrics that measure those benefits – in other words, your “return on knowledge.”
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return on knowledge, knowledge management, rightanswers, knowledge, measuring business benefits, crm, customer relationship management, crm, b2b, crm & customer care
    
RightAnswers
Published By: Oracle     Published Date: Jan 16, 2014
Is Cloud ERP Right for Growing Organizations? Organizations are more willing now than ever before to consider Cloud and SaaS ERP deployment models.
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oracle, saas, technology, drive innovation, technology solutions, power innovation, it budgets, it spend, the cloud, enterprise cloud, cloud computer, back-office solutions, enterprise-grade cloud, business transformations, business growth, business innovation, business models, it resources, cloud applications, grade cloud
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
Is Cloud ERP Right for Growing Organizations? Organizations are more willing now than ever before to consider Cloud and SaaS ERP deployment models.
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oracle, saas, technology, drive innovation, technology solutions, power innovation, it budgets, it spend, the cloud, enterprise cloud, cloud computer, back-office solutions, enterprise-grade cloud, business transformations, business growth, business innovation, business models, it resources, cloud applications, grade cloud
    
Oracle
Published By: Aberdeen Group     Published Date: Sep 06, 2011
This Aberdeen Group research shows why you should be looking more closely right now at secure/managed file transfer solutions.
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aberdeen, secure / managed file transfer, file transfer, collaboration, copy and carry, ftp, dropbox, sftp, ftps, smft, enterprise data, velocity, consumerization, complexity, digital diy
    
Aberdeen Group
Published By: Barracuda     Published Date: Oct 14, 2019
In its guide for buyers considering email-security solutions—a detailed analysis of products and services—Forrester’s evaluation gave Barracuda the highest score possible in the cloud integration, deployment options and support and customer success criteria. Get full report and see all the details for yourself, including innovative solutions for email authentication and incident response and for preventing account takeover, business email compromise (BEC) and spear-phishing. Claim your complimentary copy right now!
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Barracuda
Published By: Infor     Published Date: Mar 03, 2017
This whitepaper reveals the seven steps every distributor should take right now to develop a sharp, focused digital strategy.
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digital strategy, digital, software, enterprise
    
Infor
Published By: Fisher Investments     Published Date: Sep 29, 2010
If you have a $500,000 portfolio, you should download the latest report by Forbes columnist Ken Fisher. This must-read report includes his latest stock market forecast, plus research and analysis you can use in your portfolio right now.
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fisher investments, stock market, outlook, finance, forbes, fisher, economics, portfolio
    
Fisher Investments
Published By: Microsoft Dynamics     Published Date: Nov 06, 2008
The Rodgers & Hammerstein Organization (R&H) manages and administers musical and theatrical licensing rights for the heirs of Richard Rodgers, Oscar Hammerstein II, and many other talented writers. The company implemented Microsoft Dynamics AX in 2006 to gain complete control and visibility over its licensing and business operations. More recently, the company wanted to give employees quick and easy access to the information they need to perform their jobs more efficiently. R&H enrolled in the Microsoft Technology Adoption Program and became one of the first companies in the world to implement Microsoft Dynamics AX 2009. Now, employees throughout the organization have almost instant access to company information tailored to their specific roles. Employees spend less time tracking tasks and more time efficiently serving customers.
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microsoft dynamics, rodgers & hammerstein
    
Microsoft Dynamics
Published By: Deluxe     Published Date: Mar 15, 2017
Best-in-class FI marketers have embraced the power of signals. Through their everyday actions, consumers and businesses continually create signals for marketers like you. A signal is an indication of intent or behavior. Examples of activities that produce signals include making a purchase, searching online for information about a financial product, clicking on an ad, applying for a loan, and paying off debt. Each signal can be tracked, monitored, and acted upon. Reaching customers at the critical moment, in the right channel with the right message, requires keen insights about the signals they’re producing. Signals aren’t new to marketing. In fact, you may already be using new mover lists or even search engine marketing. Today, though, there is so much more valuable data available — if you know where to look and what to do with it.
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Deluxe
Published By: Datastax     Published Date: Aug 15, 2018
it’s crucial to make the right choices when setting up your DSE cloud infrastructure. But how can you know which instance types will give you the best cost-to-benefit ratio, both now and as your business grows? That’s where benchmarking helps. For our paper, we conducted DSE stress tests on an array of hardware configurations, and we simulated various real-world workflows, all to see which EC2 instance types deliver the best performance at the lowest costs.
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Datastax
Published By: Oracle     Published Date: Nov 01, 2013
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.
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zenithoptimedia, oracle, smarter service, contact center, lowest tco, cloud-based contact center, contact-center solutions, oracle rightnow solutions, cloud service platform, social media, risk alienating customers, saas, customer experience, brand is customers, it complexity, service improvements
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.
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zenithoptimedia, oracle, smarter service, contact center, lowest tco, cloud-based contact center, contact-center solutions, oracle rightnow solutions, cloud service platform, social media, risk alienating customers, saas, customer experience, brand is customers, it complexity, service improvements
    
Oracle
Published By: Workplace by Facebook     Published Date: Sep 27, 2018
As organizational structures get flatter, opportunities for meaningful global collaboration are increasing. However, without the right tools in place, those opportunities will go to waste. Workplace by Facebook asked Harvard Business Review to find out how its audience is thinking about adopting, deploying, and using social collaboration tools at work. The results from over 750 magazine and e-newsletter readers, customers and HBR.org users show that the time to act is now. Download this info-graphic to view the results from over 750 magazine and e-newsletter readers, customers and HBR.org users
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
As organizational structures get flatter, opportunities for meaningful global collaboration are increasing. However, without the right tools in place, those opportunities will go to waste. Workplace by Facebook asked Harvard Business Review to find out how its audience is thinking about adopting, deploying and using social collaboration tools at work. The results show that the time to act is now. Download this info-graphic to view the results from over 750 magazine and e-newsletter readers, customers and HBR.org users.
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Workplace by Facebook
Published By: Thawte     Published Date: Oct 05, 2015
Domain Validation (DV), Organisation Validation (OV) and Extended Validation (EV) SSL certificates offer completely different levels of authentication - but what does that mean? The right certificate for you depends on your business type and what you are using the certificate for. To discover which level of validation wins for your needs, download our quick reference guide now.
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Thawte
Published By: Thawte     Published Date: Oct 06, 2015
Domain Validation (DV), Organisation Validation (OV) and Extended Validation (EV) SSL certificates offer completely different levels of authentication - but what does that mean? The right certificate for you depends on your business type and what you are using the certificate for. To discover which level of validation wins for your needs, download our quick reference guide now.
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domain validation, organisation validation, extended validation, ssl certificates, levels of authentication, validation
    
Thawte
Published By: SAS     Published Date: Mar 06, 2018
Imagine getting into your car and saying, “Take me to work,” and then enjoying an automated drive as you read the morning news. We are getting very close to that kind of scenario, and companies like Ford expect to have production vehicles in the latter part of 2020. Driverless cars are just one popular example of machine learning. It’s also used in countless applications such as predicting fraud, identifying terrorists, recommending the right products to customers at the right time, and correctly identifying medical symptoms to prescribe appropriate treatments. The concept of machine learning has been around for decades. What’s new is that it can now be applied to huge quantities of data. Cheaper data storage, distributed processing, more powerful computers and new analytical opportunities have dramatically increased interest in machine learning systems. Other reasons for the increased momentum include: maturing capabilities with methods and algorithms refactored to run in memory; the
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SAS
Published By: Zebra Technologies     Published Date: Jun 15, 2017
Dallas-based Parkland Health & Hospital implemented a Zebra technology solution to create a mobile-enabled workforce at its new state-of-the-art hospital campus. That mobile solution enabled the nursing staff to focus on what’s most important — patient care. The solution gave nurses the ability to communicate in real time, access right-now information and take the right action with that information. Parkland’s leadership was able to track all patient activities from positive patient identification and specimen collection to laboratory specimen tracking and pharmacy medication administration. Additionally, hospital staff communication with voice and secure texting, along with patient alerts and alarms—all help increase patient safety, care and satisfaction.
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parkland health, hospital, system, zebra, mobile
    
Zebra Technologies
Published By: Samsung     Published Date: Feb 02, 2016
New high-brightness displays built for use outdoors or in other high ambient light environments are now enabling businesses to take the message outdoors.
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samsung, display, digital, outdoor tech
    
Samsung
Published By: IBM     Published Date: Apr 18, 2017
There are myriad software products, from complete CRM platforms that offer analytics to standalone or add-on software products that focus solely on analytics. There are analytics apps that can be added to your existing CRM platform. Or there’s the option to outsource analytics to a growing number of service providers. “The technologies are changing rapidly. There are a zillion startups offering either new tools or technologies, so it is kind of hard to navigate,”Mike Gualtieri, an analystfor Forrester Research Inc. in Cambridge, Mass., said in a recent webcast on analytics. “There isn’t just one platform that you’re going to need. There’s a whole ecosystem of platforms.” Having the right people on staff who know how to use the technology is equally important, analysts say. Analytics aren’t just for statisticians anymore—they’re used by sales, marketing and customer service teams in daily decision making.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
IBM
Published By: Cisco     Published Date: Jun 03, 2015
As demands for “right here, right now” information sharing continue to rise, today's organizations are taking a hard look at their branch and remote locations, where performance and service enablement have always been a primary indicator of companywide productivity. In this episode, the TechWiseTV team takes a dive deep into the innovations and opportunities made possible by Cisco's new 4000 family of Integrated Services Routers. Learn how the architecture and new features that make up this exciting addition to Cisco's router portfolio are bringing more exciting new levels of integration, performance, and productivity to the branch office than ever before.
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cisco, techwise, routers, wan, productivity, performance
    
Cisco
Published By: Cisco     Published Date: Jun 10, 2015
As demands for “right here, right now” information sharing continue to rise, today's organizations are taking a hard look at their branch and remote locations, where performance and service enablement have always been a primary indicator of companywide productivity.
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wifi, wireless, technology, network, 802.11, wan, design
    
Cisco
Published By: Genesys     Published Date: Feb 08, 2019
The maturity of cloud platforms inspires new confidence in moving mission critical systems to the cloud to gain agility, scale, and cost benefits. How can your company achieve these benefits? What steps are necessary to begin your contact centre’s inevitable move to the cloud? Choosing the right contact centre partner will ensure your cloud journey success. Do you know how to find the right contact centre partner to help move to the cloud? This eBook offers ten key considerations for selecting a partner and moving to a cloud-based contact centre. Having a good sense for your business requirements, your prospective partner’s capabilities, and the cultural fit will pay off in helping you realize your business goals in the long run.
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Genesys
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