services operations

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Published By: Lenovo and Intel®     Published Date: Sep 12, 2018
IT teams today are under pressure to build on-premises environments that mimic the agility and flexibility of public cloud services. It’s a challenge for IT teams to choose the right technology to invest in for servicing on-premises workloads. With high automation and minimal configuration or management, composable infrastructure fast tracks IT modernization by aligning IT delivery and operations, giving seamless access to dynamic, automated resources that can react in real-time.
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Lenovo and Intel®
Published By: Domino     Published Date: Oct 09, 2018
Industry 4.0 is a trending topic across the manufacturing world. It’s also a complex concept that encompasses multiple technologies and disciplines — and the ROI isn’t always readily apparent. One way food and beverage companies are seeing some real-time benefits is through the automation of processes to reduce the potential for human error. In this exclusive on-demand webcast, Adem Kulauzovic, Director of Coding Automation at Domino Printing, sits down with four industry experts to talk about the impact Industry 4.0 and automation can have on reducing human errors in food packaging. • Bill Dye, Corporate Operations Engineering Manager, Jack Link’s Beef Jerky • Bob Trask, Senior System Architect, BECKHOFF • Yanik Ballou, Technology Leader, Optel Group • Tom Egan, Vice President of Industry Services, PMMI Join us for insights and firsthand observations from a variety of perspectives on the goals and challenges of integrating technology on the packaging line — an operations engineer
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Domino
Published By: IBM     Published Date: Oct 14, 2014
Enterprises of all sizes must defend against online attackers. While security threats continue to evolve, organizations often lack the personnel and financial resources required to protect online systems. Read this service profile to learn how IBM Managed Security Services can help you protect your security investment while reducing the cost and complexity of your security operations. Find out how IBM combines industry-leading tools, technology and expertise with flexible, scalable packaging to meet a broad range of security solution requirements.
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security operations, deployment, service delivery, problem management
    
IBM
Published By: Comcast Business     Published Date: Feb 10, 2015
By managing latency well, your network can support cloud services, off-site backup and mirroring, and e-commerce – adding to your company’s bottom line and making your operations more efficient with happier users.
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latency, latency management, networks, data center, data management, ecommerce, data communications, interactive environment
    
Comcast Business
Published By: SAS     Published Date: Mar 31, 2016
Digitization creates major opportunities for financial services – automating operations, expanding channels, delivering engaging customer experiences.
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analytics, financial services, operations, digital management, data, best practices, data management/analytics
    
SAS
Published By: Business Software     Published Date: May 28, 2013
Job shops often specialize in a particular metal fabrication, or a specialization around certain types of products, like fasteners or machined bar stock. They provide unique services for larger manufacturing operations such as working with unique materials, incredibly tight tolerances, the ability to generate quickly manufactured prototypes, design and CAD assistance, reverse engineering, quick-turn parts, in-house tooling, amongst other services. Some typical job shop operations include: • Machine Builders • Tool and Mold Shops • Plastic Processors • Stamping Houses • Contract Cutters and Engravers • Vehicle and Boat Converters • Niche Product Manufacturers • Furniture, Cabinet, and Display Makers
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top 10 job shop vendors, metal fabrication, fasteners, machine builders, stamping houses, business software
    
Business Software
Published By: SunGard Availability Services     Published Date: Oct 30, 2013
Learn the six key cost considerations when evaluating cloud services and the best practices on selecting a suitable provider.
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sungard, sungard availability services, cloud, cloud computing, cloud service, it operations, cost efficiency, flexibility
    
SunGard Availability Services
Published By: Riverbed     Published Date: Sep 05, 2014
Nobody can afford to lose data. But managing the backup and recovery of data and services in far-flung locations can present many logistical and technology challenges that add complexity, expense, and risk. A new branch converged infrastructure approach allows IT to project virtual servers and data to the edge, providing for local access and performance while data is actually stored in centralized data centers. IT can now protect data centrally and restore branch operations in a matter of minutes versus days.
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branch office, data services, data recovery, centralized data centers
    
Riverbed
Published By: Comcast Business     Published Date: Feb 06, 2019
The technology landscape in the financial services sector is vast, ranging from cutting-edge to mission-critical, each having an impact on the industry as a whole. Customer-facing services and back-end operations alike are seeing real benefits from innovation, including greater efficiencies and higher levels of customer satisfaction.
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network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet
    
Comcast Business
Published By: Safari Books     Published Date: Jun 08, 2009
ITIL Version 3 Best Practices has expanded the concept of IT service delivery from day-to-day operations of those services to the Service Lifecycle. ITIL Version 3 Best Practices includes five lifecycle phases (each with its own guidebook): Strategy, Design, Transition (which covers implementation and change), Operations and Continual Improvement.
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safari books online, government, it service management, itil, version 3, best practices, strategy, design
    
Safari Books
Published By: Oracle     Published Date: Mar 18, 2014
Much as a journalist is expected to report on the “who, what, when,” etc. when filing their story, professional business-to-business (B2B) sales reps are more likely to open doors, nurture opportunities, and close deals when they know more about their prospect or customer. Sales Intelligence, as a broad category of tools and services within the Sales Effectiveness space, represents a significant opportunity for all varieties of sales-oriented job roles to better understand their buyer both before and during the traditional — and non-traditional — sales cycle. This Research Brief summarizes initial Aberdeen research findings based on recent sales intelligence data collected from 206 survey respondents, and provides specific guidance regarding best practices and technologies that sales leaders and sales operations practitioners are well-advised to adopt.
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oracle, b2b, sales intelligence, sales effectiveness, traditional sales cycle, non traditional sales cycle, sales operations, sales research
    
Oracle
Published By: Schneider Electric     Published Date: Jun 07, 2019
While enterprises continue to own and operate in-house datacenters, their use of colocation and other outsourcing services is growing fast. Demand for colocation and wholesale datacenters, with their readily available space and power, their professional operations teams and, increasingly, their rich connectivity and value-added offerings, has never been stronger. 451 Research forecasts that the operational square footage of the global colocation and wholesale sector will grow at a healthy 7% CAGR from 2017 to 2020.
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data centers, outsourcing services, schneider electric, colocation data center, data center market
    
Schneider Electric
Published By: IBM     Published Date: Nov 13, 2008
This white paper discusses how The IBM Tivoli® Netcool® customer experience management solution offers the ability to monitor all aspects of the customer experience, to help increase satisfaction, reduce service calls, monitor the performance of new and existing services and device types — and help operations identify which issues have the greatest impact on valuable enterprise customers. It delivers the visibility you need to improve the customer experience as they interact with different aspects of your business — to help increase loyalty and drive new revenue opportunities.
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ibm, tivoli, service quality management, service level agreement
    
IBM
Published By: IBM     Published Date: Jan 22, 2009
This white paper explains the IBM Tivoli® Netcool® customer experience management solution which offers the ability to monitor all aspects of the customer experience, to help increase satisfaction, reduce service calls, monitor the performance of new and existing services and device types — and help operations identify which issues have the greatest impact on valuable enterprise customers.
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ibm, tivoli netcool, enterprise customers
    
IBM
Published By: Reactivity     Published Date: Aug 21, 2009
This white paper discusses the three critical Web services deployment issues-security, provisioning connections, and operations. As each is owned by different factions within an enterprise, each can become a 'show stopper' to Web services deployment initially, and every time a change must be made.
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web service security, secure web services, web service, internet security, web applications, file sharing, network security, reactivity
    
Reactivity
Published By: IAG Consulting     Published Date: Aug 23, 2010
Find the path to success in business requirements definition and management. Technology pervades almost every aspect of corporate competitiveness from customer experience to the products and services offered. Companies that do a poor job at requirements definition and management have trouble communicating needs between the business and technology operations. This inability to clearly and efficiently communicate business needs will eventually show up in the fiscal results of even the largest publicly traded companies.
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iag, project management, project management, maturity, benchmark, microcast, consulting, business requirements
    
IAG Consulting
Published By: Quocirca     Published Date: Jun 13, 2008
Over the past decade, the internet has evolved from a technical environment into a commercial marketplace. The impact on consumers and large enterprises has been significant, but what about the small and medium sized business? With few of the skills and resources of their larger counterparts, these organizations need to get the best value from the internet and the network based services it enables, without risking day-to-day operations.
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quocirca, smb, smbs, small business, medium business, mid-sized business, connectivity
    
Quocirca
Published By: Shunra     Published Date: Nov 27, 2007
Effective IT disaster recovery and business continuity planning is essential for every business. All businesses depend on their IT services for moment-to-moment operations. It is vital to ensure that those services are not disrupted due to any disaster. Pre-test your plans in a simulated network.
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testing, disaster recovery, security testing, business continuity, preparedness, natural disaster, shunra, ppi
    
Shunra
Published By: ICC Decision Services     Published Date: Feb 18, 2008
To paraphrase an old saying, “When the going gets tough, retailers start slashing operational costs.”  Ironically, cost slashing usually exposes a retailer to even greater risks instead of fortifying it against economic uncertainties.  All businesses have felt the impact of today’s volatile economy.  Retail has been hit especially hard, with sales in 2007 rising by only 2.4% - the smallest year-to-year increase since 2002. Despite such dour statistics, there are plenty of opportunities to gain share in today’s market.
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icc, decision services, increase sales, market, down market, economy, operation, operations
    
ICC Decision Services
Published By: ICC/Decision Services     Published Date: Feb 18, 2008
To paraphrase an old saying, “When the going gets tough, retailers start slashing operational costs.”  Ironically, cost slashing usually exposes a retailer to even greater risks instead of fortifying it against economic uncertainties.  All businesses have felt the impact of today’s volatile economy.  Retail has been hit especially hard, with sales in 2007 rising by only 2.4% - the smallest year-to-year increase since 2002. Despite such dour statistics, there are plenty of opportunities to gain share in today’s market.
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icc, decision services, increase sales, market, down market, economy, operation, operations
    
ICC/Decision Services
Published By: Easynet     Published Date: Mar 26, 2008
Professional services firms need network services that can connect international operations reliably, flexibly, cost-effectively and securely. This Executive Brief highlights the major business and technology trends taking place in the professional services sector in Western Europe, focusing on the increasing internationalization of the industry and the advantages of adopting innovative ICT solutions.
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compliance, security, vpn, professional services, communication, managed networks, easynet
    
Easynet
Published By: IBM     Published Date: Aug 06, 2014
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.
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ibm, banking, customer, enterprise, financial, capital
    
IBM
Published By: Cisco     Published Date: Dec 04, 2015
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. This type of infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, gartner, magic quadrant, contact center, infrastructure, telephony support
    
Cisco
Published By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, magic quadrant, contact center infrastructure, worldwide, support center
    
Cisco
Published By: AppDynamics     Published Date: Feb 08, 2018
The primary intended audience for this document is any expert in professional services who needs to assure the health of SharePoint and systems connected to it. If you’re a systems architect, you can gain understanding of SharePoint components and how other applications can take advantage of SharePoint. If you’re an independent consultant, you’ll learn about the elements of comprehensive coverage and total visibility into operations with prebuilt monitoring configurations.
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AppDynamics
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