services operations

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Published By: VMware     Published Date: May 10, 2012
This on-demand webcast highlights VMware customer Brian Mack from MAXIMUS, a leading provider of health and human services programs to government organizations, and his experience in deploying vCenter Operations.
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vcenter, operational costs, vmware virtualization, server virtualization, desktop virtualization, public cloud, private cloud, virtual machine, vmware, vm ware, sqlfire, applications, app development, scalability, databases
    
VMware
Published By: Sponsored by HP and Intel®     Published Date: Dec 08, 2011
This book will help you understand why infrastructure convergence has been widely accepted as the optimal approach for your IT resources.
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converged infrastructure, infrastructure, mobile, interactive, demand, services, delivery, deliver services, operations, innovation
    
Sponsored by HP and Intel®
Published By: Avocent     Published Date: Aug 22, 2011
By enabling services for controlling access to the infrastructure and monitoring for activity, management decisions can be made to improve data center services.
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avocent, data center services, infrastructure, ema, data center operations control, controlled data center infrastructure
    
Avocent
Published By: IBM Cloud Business     Published Date: Jul 12, 2011
Get no nonsense, practical guidance on how to succeed as a cloud provider in the marketplace. Focusing on reality and not hype, this whitepaper addresses how to best evaluate cloud services/offerings, implement operations and approach customer engagement.
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ibm, cloud business, providers, service, service providers, strategy, ecosystem, business services, business strategy, cloud computing, cloud market, hardware
    
IBM Cloud Business
Published By: IBM Corporation     Published Date: Jun 28, 2011
The internal staff at Ptak, Noel & Associates determined that their ability to deliver services was highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study explain how Service Desk Management help them to achieve that goal.
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service desk management, problem management, incident and access management, incident management process, incident management software, ptak noel & associates, it operations, service desk management
    
IBM Corporation
Published By: IBM Corporation     Published Date: Jun 28, 2011
Their ability to deliver services is highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study will help to assure they will be able to achieve that goal.
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ibm, service management, tivoli, automation, it asset management, service request management, infrastructure, itil, isim
    
IBM Corporation
Published By: GoToMeeting     Published Date: Apr 05, 2011
Today, the global marketplace isn't just for giants in the professional services industry. Organizations of all sizes are globalizing operations with a little help from web-based meeting and collaboration tools.
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collaboration, psos, citrix, gotomeeting, web conferencing, telecommuting, interactive marketing, marketing software, webinars & web conferencing, mobile marketing, online video marketing
    
GoToMeeting
Published By: PitneyBowes     Published Date: Sep 27, 2010
By combining on- and off-site services, Pitney Bowes Management Services can help you do it all. We will help you expand your print capabilities, decrease the need for staffing and equipment, and achieve dramatic cost savings.
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pitney bowes management services, on-site, off-site printing, print center operations, mail, other
    
PitneyBowes
Published By: IAG Consulting     Published Date: Aug 23, 2010
Find the path to success in business requirements definition and management. Technology pervades almost every aspect of corporate competitiveness from customer experience to the products and services offered. Companies that do a poor job at requirements definition and management have trouble communicating needs between the business and technology operations. This inability to clearly and efficiently communicate business needs will eventually show up in the fiscal results of even the largest publicly traded companies.
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iag, project management, project management, maturity, benchmark, microcast, consulting, business requirements
    
IAG Consulting
Published By: YASH Technologies     Published Date: Jul 06, 2010
In today's competitive global marketplace, Application Management Services (AMS) have become increasingly important for international companies to comply with country-specific markets and regulations, and ensure high-quality operations of SAP solutions in a sustainable, cost-effective manner.
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yash, sap, erp, erp outsourcing, erp for manufacturing, application integration
    
YASH Technologies
Published By: Progress Software     Published Date: May 27, 2010
Financial services firms can achieve a higher level of operational responsiveness with the seamlessly integrated and customizable responsive process management (RPM) solution from Progress Software. Monitor, control and improve your business in real time with this suite of tools designed to help financial services firms deliver a higher level of business performance while sensing and responding in real time to changing conditions and business events. Easily integrated into your exiting IT environment, the Progress RPM solution allows financial services firms to gain real competitive advantage. Download the white paper now!
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responsive process management, operational responsiveness, financial services, securities, trading operations, loan approval, capital markets, derivatives trading, insurance, business transaction management, business process management, complex event processing
    
Progress Software
Published By: Reactivity     Published Date: Aug 21, 2009
This white paper discusses the three critical Web services deployment issues-security, provisioning connections, and operations. As each is owned by different factions within an enterprise, each can become a 'show stopper' to Web services deployment initially, and every time a change must be made.
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web service security, secure web services, web service, internet security, web applications, file sharing, network security, reactivity
    
Reactivity
Published By: SAP Inc.     Published Date: Jul 28, 2009
How can a professional services firm grow profitably while providing clients with the higher-quality service and rock-bottom project pricing they demand? The firm must rely on leading best-practice solutions to gain control over every aspect of its business – from business development to resource planning to client billing.
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sap, professional services firm, business process outsourcing, bpo, resource utilization, project visibility, operational efficiency, market consolidation, inefficient operations, proposal and order management solution, sarbanes-oxley compliance
    
SAP Inc.
Published By: SAP Inc.     Published Date: Jul 28, 2009
Learn how core corporate processes can help your company meet financial objectives and mitigate risk in troubled economic times.
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sap, lean, lean enterprise, three-tierd, operations, lehman, costs, operations, shared services level, corporate level, division level, leadership, crisis management, corporate strategy, enterprise visibility, enterprise applications, governance, united pipe, benchmark, procurement
    
SAP Inc.
Published By: IBM ILOG.     Published Date: Jul 14, 2009
Financial services managers must revisit the quality of their risk management capabilities while reducing cost through more efficient operations. Often, unique leverage can be found with improved business process management, policies and exception-based decisions.  Hear three industry experts discuss how banks are using BRMS to meet the demand for speed, control, and profits.
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ibm, financial, quality, risk, management, cost, reduce costs, effiency, operations, optimization, control, proftits, data center, solution, customer, brms
    
IBM ILOG.
Published By: IBM ILOG.     Published Date: Jul 14, 2009
Financial services managers must revisit the quality of their risk management capabilities while reducing cost through more efficient operations. Often, unique leverage can be found with improved business process management, policies and exception-based decisions.  Hear three industry experts discuss how banks are using BRMS to meet the demand for speed, control, and profits.
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ibm, health, healthcare, customer, service, private, epxperience, insurance, organization, results, success, barmenia, accurate, control, automate
    
IBM ILOG.
Published By: IBM     Published Date: Jul 10, 2009
Differentiate yourself from the competition with superior services and products. Business process management (BPM) powered by the IBM Smart SOA™ portfolio makes it possible by enabling you to monitor, manage and improve business operations. Constant insight fuels smarter decisions and a more proactive approach to business.
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ibm, ebf, business process management, bpm, ibm smart soa, bep, kpi, websphere, business monitor, business events, lotus
    
IBM
Published By: Safari Books     Published Date: Jun 08, 2009
ITIL Version 3 Best Practices has expanded the concept of IT service delivery from day-to-day operations of those services to the Service Lifecycle. ITIL Version 3 Best Practices includes five lifecycle phases (each with its own guidebook): Strategy, Design, Transition (which covers implementation and change), Operations and Continual Improvement.
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safari books online, government, it service management, itil, version 3, best practices, strategy, design, transition, maintenance, office of management and budget, omb, sox, sarbanes-oxley, it operations, service strategy, service design, service level management, slm, operational level agreements
    
Safari Books
Published By: WebEx     Published Date: Apr 02, 2009
The business of taking care of remote hardware and software has never been bigger:-Managed systems and services for retail, point of sale, hospitality, and other distributed operations are a hot growth area.- Enterprise help desks manage an increasingly dispersed array of hardware and software.- Enterprise software providers are moving to managed services and other value added support offerings to preserve margins in the face of increasing price pressure.
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webex, virtual support networks, virtual support network, vsn technology, standard remote management, it server management, local area network, lan, firewall, virtual private network, vpn, security, support costs, isdn, wifi, slas, tco
    
WebEx
Published By: IBM     Published Date: Jan 22, 2009
This white paper explains the IBM Tivoli® Netcool® customer experience management solution which offers the ability to monitor all aspects of the customer experience, to help increase satisfaction, reduce service calls, monitor the performance of new and existing services and device types — and help operations identify which issues have the greatest impact on valuable enterprise customers.
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ibm, tivoli netcool, enterprise customers
    
IBM
Published By: IBM     Published Date: Nov 13, 2008
This white paper discusses how The IBM Tivoli® Netcool® customer experience management solution offers the ability to monitor all aspects of the customer experience, to help increase satisfaction, reduce service calls, monitor the performance of new and existing services and device types — and help operations identify which issues have the greatest impact on valuable enterprise customers. It delivers the visibility you need to improve the customer experience as they interact with different aspects of your business — to help increase loyalty and drive new revenue opportunities.
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ibm, tivoli, service quality management, service level agreement
    
IBM
Published By: IBM     Published Date: Nov 13, 2008
Improve operational efficiencies with next-gen networks and servicesThere has never been a better time for service providers to streamline operations, improve responsiveness and reduce costs. Find out in this white paper how all three can be accomplished with IBM Tivoli® Netcool® solutions. Also discover methods to boost efficiency and minimize expenditures.
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ibm, operations management, tivoli, value-added services, operational support systems, wireless, ibm, power, cooling, tivoli, netcool solutions, operational efficiencies, efficiency, ip multimedia subsystems, ims, fixed-mobile convergence, operational support systems, oss, value-added services, vas
    
IBM
Published By: Quocirca     Published Date: Jun 13, 2008
Over the past decade, the internet has evolved from a technical environment into a commercial marketplace. The impact on consumers and large enterprises has been significant, but what about the small and medium sized business? With few of the skills and resources of their larger counterparts, these organizations need to get the best value from the internet and the network based services it enables, without risking day-to-day operations.
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quocirca, smb, smbs, small business, medium business, mid-sized business, connectivity
    
Quocirca
Published By: Easynet     Published Date: Mar 26, 2008
Professional services firms need network services that can connect international operations reliably, flexibly, cost-effectively and securely. This Executive Brief highlights the major business and technology trends taking place in the professional services sector in Western Europe, focusing on the increasing internationalization of the industry and the advantages of adopting innovative ICT solutions.
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compliance, security, vpn, professional services, communication, managed networks, easynet
    
Easynet
Published By: ICC Decision Services     Published Date: Feb 18, 2008
To paraphrase an old saying, “When the going gets tough, retailers start slashing operational costs.”  Ironically, cost slashing usually exposes a retailer to even greater risks instead of fortifying it against economic uncertainties.  All businesses have felt the impact of today’s volatile economy.  Retail has been hit especially hard, with sales in 2007 rising by only 2.4% - the smallest year-to-year increase since 2002. Despite such dour statistics, there are plenty of opportunities to gain share in today’s market.
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icc, decision services, increase sales, market, down market, economy, operation, operations, operational costs, profitability
    
ICC Decision Services
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