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Published By: Zendesk     Published Date: Jan 04, 2019
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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Zendesk
Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
While cost is often cited as the reason why people move to the cloud, it's not always that simple. Many organisations have noticed cloud bills 2-3x higher than expectations, when not managed properly. Have you achieved the savings you expected? Learn 10 ways you can reduce your spend in AWS, including: Terminate Zombie Assets Rightsize EC2 Instances & EBS Volumes Upgrade instances to the latest generation Delete Disassociated Elastic IP Addresses Check out this eBook to find out how you can better manage your costs through pro-tips from cloud experts.
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CloudHealth by VMware
Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
Whether you’re a leader of Infrastructure & Operations for a large enterprise or a mid-sized business looking to scale, you’ll likely have similar questions about multicloud that need answers. Read this eBook for a better understanding of multicloud architecture, and get answers to questions such as: What’s the difference between hybrid cloud and multicloud? What are the top benefits and challenges of multicloud? What is the value proposition of multi cloud management? What is a multicloud strategy? Download this free eBook today to get started on your multicloud management journey.
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CloudHealth by VMware
Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
Whether you’re a leader of Infrastructure & Operations for a large enterprise or a mid-sized business looking to scale, you’ll likely have similar questions about multicloud that need answers. Read this eBook for a better understanding of multicloud architecture, and get answers to questions such as: What’s the difference between hybrid cloud and multicloud? What are the top benefits and challenges of multicloud? What is the value proposition of multi cloud management? What is a multicloud strategy? Download this free eBook today to get started on your multicloud management journey.
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CloudHealth by VMware
Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
Choosing Azure revolutionises your environment's agility, simplicity, and innovation, but have you achieved the cost savings you expected? Discover 10 ways you can reduce your spend in Azure, including: Terminate Zombie Assets Delete Aged Snapshots Rightsize Virtual Machines Rightsize SQL Databases Read 10 Best practices for Reducing Spend in Azure, to learn key strategies for optimising cloud spend and saving 10-20?% on your monthly Azure costs.
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CloudHealth by VMware
Published By: Schneider Electric     Published Date: Oct 31, 2017
In considering the four principal options of data center modernization, keep in mind that each option need not be treated as a separate and distinct approach. Data center stakeholders may want to combine options in order to better accommodate a particular migration timeline. Or cautious executives may want to simply dabble with the outsourcing option by piloting only a few select applications while still maintaining a core corporate data center. The key critical success factor is the recognition that data center modernization is not a one-time fi x, but rather a critical piece of an ongoing strategy to better service customers.
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modernization, data center, investment, cost effectiveness, business sense, outsourced model, resources
    
Schneider Electric
Published By: Schneider Electric     Published Date: Oct 31, 2017
Most successful data center migration projects share similar practices, such as expertise, preparation, management, execution, communication and business alignment. The purpose of this research is not to provide an extensive examination of each one of these practices. Rather, it is to provide a pragmatic list of best practices. This list was derived from observations of numerous Gartner clients involved in data center migration projects over the last six years.
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planning, contingency plan, testing, migration, preparation, project team, audit, closure
    
Schneider Electric
Published By: CA Technologies     Published Date: Sep 25, 2017
Agile may be simple, but it still takes work. Often, organizations fail to adopt agile methods for similar reasons, and many of these reasons are cultural. From checkbook commitment and lack of executive support to ineffective retrospectives and bad product ownership, this e-book describes the 12 agile failure modes to avoid so you can succeed with your own agile transformation.
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leadership, workflow, congruence, transition, ca technologies
    
CA Technologies
Published By: CA Technologies     Published Date: Sep 25, 2017
Despite talented IT teams and years of head start in both architectural and development work, it is still difficult to respond to these challenges using traditional development patterns centered around monolithic software applications. It’s simply impossible to get to market quickly when applications need to be maintained, modified and scaled as a single entity by a large, heavily inter-dependent team.
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scaling, messaging, communication, autonomously, decentralized, automated, ca technologies
    
CA Technologies
Published By: Limelight     Published Date: Feb 16, 2018
Websites are indispensable for many companies to build their profits, but as the threat of cyber attacks increases, websites can also be a serious risk factor. Therefore companies need to simultaneously develop both the convenience and security of websites. This whitepaper outlines the optimal solution for smartly achieving these two aims at the same time.
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content delivery network, cybersecurity, ddos, waf, web application firewall, cdn, distributed denial of serivde, cloud security
    
Limelight
Published By: IBM APAC     Published Date: Nov 13, 2018
Expert single-source support across your entire multivendor IT environment, help reduce complexity, decrease costs and ensure availability
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IBM APAC
Published By: Red Hat     Published Date: Feb 22, 2019
Dans ce rapport d’analyse, IDC se penche sur le défi auquel font face les entreprises actuellement pour équilibrer leurs investissements dans les infrastructures en place dans le but d’améliorer l’efficacité et de moderniser leur datacenter, tout en répondant simultanément au besoin d’adopter de nouvelles techniques de développement et de déploiement des technologies apportant la promesse d’améliorations significatives en termes de productivité des développeurs, d’agilité opérationnelle et de gestion des cycles de vie à moindre coût. IDC fournit des informations approfondies sur les options à la portée des entreprises pour atteindre ces objectifs à l’aide d’une infrastructure capable de prendre en charge les applications actuelles et celles de prochaine génération, ainsi que sur le rôle joué par la standardisation et la modernisation dans l’atteinte des objectifs d’optimisation opérationnelle.
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Red Hat
Published By: Red Hat     Published Date: Feb 22, 2019
4 advanced troubleshooting tasks for Linux experts and beginners As organizations look to modern operating platforms to support their business transformation initiatives, they seek to free up more time from daily troubleshooting tasks. In this webinar, we’ll walk you through four advanced troubleshooting uses cases that will simplify management for both the Linux expert and the beginners. The Red Hat Enterprise Linux cockpit administrator console is an easy-to-use web interface for ongoing management of storage, networking, containers, services, and more. In this session you will learn how to: Investigate an unresponsive VM Set up a Web Server Troubleshoot SELinux with Containers Perform a general health check
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Red Hat
Published By: Red Hat     Published Date: Feb 22, 2019
4 advanced troubleshooting tasks for Linux experts and beginners As organizations look to modern operating platforms to support their business transformation initiatives, they seek to free up more time from daily troubleshooting tasks. In this webinar, we’ll walk you through four advanced troubleshooting uses cases that will simplify management for both the Linux expert and the beginners. The Red Hat Enterprise Linux cockpit administrator console is an easy-to-use web interface for ongoing management of storage, networking, containers, services, and more. In this session you will learn how to: Investigate an unresponsive VM Set up a Web Server Troubleshoot SELinux with Containers Perform a general health check
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Red Hat
Published By: Red Hat     Published Date: Feb 25, 2019
4 advanced troubleshooting tasks for Linux experts and beginners As organizations look to modern operating platforms to support their business transformation initiatives, they seek to free up more time from daily troubleshooting tasks. In this webinar, we’ll walk you through four advanced troubleshooting uses cases that will simplify management for both the Linux expert and the beginners. The Red Hat Enterprise Linux cockpit administrator console is an easy-to-use web interface for ongoing management of storage, networking, containers, services, and more. In this session you will learn how to: Investigate an unresponsive VM Set up a Web Server Troubleshoot SELinux with Containers Perform a general health check
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Red Hat
Published By: Red Hat     Published Date: Feb 25, 2019
As organizations look to modern operating platforms to support their business transformation initiatives, they seek to free up more time from daily troubleshooting tasks. In this webinar, we’ll walk you through four advanced troubleshooting uses cases that will simplify management for both the Linux expert and the beginners. The Red Hat Enterprise Linux cockpit administrator console is an easy-to-use web interface for ongoing management of storage, networking, containers, services, and more. In this session you will learn how to: Investigate an unresponsive VM Set up a Web Server Troubleshoot SELinux with Containers Perform a general health check
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Red Hat
Published By: Red Hat     Published Date: Feb 25, 2019
In questo rapporto di analisi, IDC prende in esame le sfide che i clienti sono chiamati ad affrontaree in termini di bilanciamento degli investimenti nelle infrastrutture esistenti, nel miglioramento dell'efficienza e nella modernizzazione dei data center, adottando tecnologie innovative e le più recenti tecniche di deployment per ottimizzare la produttività degli sviluppatori e l'agilità operativa e contenere i costi della gestione del ciclo di vita. IDC approfondisce le alternative a disposizione dei clienti per centrare questi obiettivi, puntando su infrastrutture in grado di supportare i carichi di lavoro esistenti e quelli di prossima generazione e sul ruolo della standardizzazione e modernizzazione per l'ottimizzazione operativa.
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Red Hat
Published By: Red Hat     Published Date: Feb 25, 2019
4 advanced troubleshooting tasks for Linux experts and beginners As organizations look to modern operating platforms to support their business transformation initiatives, they seek to free up more time from daily troubleshooting tasks. In this webinar, we’ll walk you through four advanced troubleshooting uses cases that will simplify management for both the Linux expert and the beginners. The Red Hat Enterprise Linux cockpit administrator console is an easy-to-use web interface for ongoing management of storage, networking, containers, services, and more. In this session you will learn how to: Investigate an unresponsive VM Set up a Web Server Troubleshoot SELinux with Containers Perform a general health check
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Red Hat
Published By: Dell EMC Storage     Published Date: Dec 18, 2018
La transformación de la TI es un concepto que ahora resulta aún más atractivo para las empresas que hace 12 meses. Parece ser similar a otro término actual: “transformación digital”. Pero, en realidad, una transformación digital eficaz no ocurre sin la transformación de la TI. Una empresa que se somete a la transformación de su infraestructura de TI ya no tiene que depender de tecnologías existentes rígidas, manuales y basadas en sistemas aislados. Observa un aumento en la velocidad operacional, la eficiencia, la escala y la rentabilidad de la TI, ya que se automatizan las tareas, se optimizan los procesos y se liberan los recursos. Esas mejoras en el nivel de la TI impulsan una transformación digital de mayor escala, lo que permite que la empresa prospere en la economía digital actual. Puede superar a la competencia en innovación, mentalidad y avances, lo que en última instancia le permitirá convertirse en una empresa innovadora en lugar de sufrir interrupciones. Obtenga más informaci
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Dell EMC Storage
Published By: Dell APAC     Published Date: Mar 01, 2019
Dell has simplified security to be fully integrated, compliant and employee-empowering. See how easily you can secure your endpoints with Dell
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Dell APAC
Published By: Dell EMEA     Published Date: Mar 05, 2019
Dell Technologies ha recentemente collaborato con Institute for the Future (IFTF) e 20 esperti in tutto il mondo per fare una proiezione del futuro, prevedere come le tecnologie emergenti, ad esempio l’intelligenza artificiale (IA) e l’Internet of Things (IoT), cambieranno il modo in cui viviamo e lavoriamo entro il 2030 e raccogliere informazioni che aiuteranno le aziende a operare nel prossimo decennio. Gli esperti sono giunti alla conclusione che siamo sull’orlo di una nuova era in termini di collaborazione tra uomo e macchine. Scopri di più sulle soluzioni Dell in collaborazione con Intel®.
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Dell EMEA
Published By: Hamilton Captel     Published Date: May 15, 2019
Many studies have linked hearing loss to serious conditions, such as cognitive decline, Alzheimer’s disease, clinical depression, diabetes, heart disease and more. These linkages are often referred to as comorbidities—the simultaneous presence of two or more chronic conditions in an individual. The white paper by Harvey Abrams, Ph.D., focuses on the research literature surrounding seven comorbid conditions associated with hearing loss: social isolation, depression, increased risk of falling, cardiovascular disease, diabetes, dementia and even mortality.
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Hamilton Captel
Published By: Instructure     Published Date: Sep 25, 2019
Whether you’re looking to implement your first Learning Management System (LMS) or move from a legacy system, this guide to evaluating different LMSs will support you in your journey towards a simpler and more connected learning experience. While it’s important that you know exactly what you need from an LMS, this is also an opportunity to think laterally, question your processes, and introduce some new ideas or ways of working. A good LMS will put your business in a stronger position by enabling course designers and trainers to innovate, support organisations in maximising return on their investment and help students to succeed and complete courses.
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Instructure
Published By: Shell U.K. Limited     Published Date: Jul 29, 2019
Entro il 2030, il mercato eolico offshore dovrebbe valere 30 miliardi di sterline all'anno. Passando rapidamente al 2050, si prevede che il settore contribuirà per almeno un terzo alla fornitura globale di elettricità. Anche se questa è una grande notizia per le aziende produttrici di energia elettrica, recenti ricerche hanno dimostrato che i costi associati alla manutenzione dei parchi eolici raddoppieranno tra il 2015 e il 2020. Assicurarsi un proprio posto nel futuro mix energetico, proteggere il valore e la potenza delle turbine eoliche attraverso una manutenzione efficace si rivelerà fondamentale per realizzare un vantaggio competitivo. Ci sono passi che è possibile compiere ora, per ridurre i costi di manutenzione oggi e mantenerli bassi in futuro. Shell Omala S5 Wind 320 - olio per ingranaggi sintetico avanzato per turbine eoliche contribuisce a garantire un lavoro più duro e più lungo delle turbine eoliche, anche nelle condizioni più difficili. Shell Omala S5 Wind 320… • R
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Shell U.K. Limited
Published By: Juniper Networks     Published Date: Oct 19, 2015
Pour apprendre à simplifier les opérations de réseau en vue de commercialiser des applications de manière plus rapide et plus fiable, téléchargez notre livre électronique sur l'automatisation du réseau. Vous découvrirez également comment exploiter au mieux le cloud avec le SDN et les architectures réseau ouvertes et intelligentes.
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Juniper Networks
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