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Published By: CA Technologies     Published Date: Jan 08, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
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ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience
    
CA Technologies
Published By: Schneider Electric     Published Date: Apr 23, 2019
Energy costs have become an increasing contributor to pumping systems Total Cost of Ownership (TCO). In fact, energy cost represents 40% of the TCO of a typical pump. It is possible to reduce the electrical consumption by at least 30% utilizing Variable Speed Drives while decreasing maintenance costs associated with the mechanical driven system. This paper explains how to reduce TCO with a limited investment focused on three key areas: energy efficiency management, asset management, and energy cost management.
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pump, hvac, total cost of ownership
    
Schneider Electric
Published By: CA Mainframe     Published Date: Sep 12, 2008
This White Paper discusses end-to-end application performance management in the context of the impact to the business. It then highlights CA’s application quality and performance manage­ment solutions for both Web and mainframe applications, with particular focus on the integration of CA Wily with AQM Solutions’ TRILOGexpert APCTM for TriTuneTM with Performance Desktop.  It concludes with the Enterprise Management Associates (EMA) perspective on the market in general, and on the CA solution in particular.
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ca mainframe, application performace management, quality management, application quality, mainframe
    
CA Mainframe
Published By: iCims     Published Date: Jan 24, 2017
here are many benefits to social recruiting. To start, social recruiting enables organizations to hire the best talent. This can be done by connecting, educating, and inspiring people through social networks. While some businesses have dabbled in the social arena, the majority are hesitant to fully pursue social recruiting.
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iCims
Published By: Brightcove     Published Date: Feb 04, 2015
Welcome to Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends. This is the third year that Content Marketing Institute and the Association for Datadriven Marketing and Advertising (ADMA) have partnered to produce this report. This year, we look at how Australian for-profit marketers (both business-to-business and business-to-consumer) approach content marketing as compared with last year. Download the whitepaper to learn more!
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australia, marketing, brightcove, benchmarks, budgets, trends, datadriven marketing and advertising, adma
    
Brightcove
Published By: Blue Coat Systems UK     Published Date: Nov 03, 2011
View this paper now to explore the top 4 security risks businesses face when using social networks and ways to protect against and mitigate the risks.
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blue coat, insider threats, security, social media risks, twitter risks, facebook risks, linkedin risks, secure web gateway
    
Blue Coat Systems UK
Published By: Blue Coat Systems UK     Published Date: Nov 03, 2011
IT and business leaders must ensure they have the right security strategies to protect against the rapid evolution of social networking threats
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blue coat, insider threats, security, social media risks, twitter risks, facebook risks, linkedin risks, secure web gateway
    
Blue Coat Systems UK
Published By: Success Factors     Published Date: Feb 16, 2012
Do your leaders have what it takes to generate improved performance and execution from their employees. Get your report now, compliments of SuccessFactors, and ensure that your business has the leadership capital it needs.
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employee performance, high performance culture, high performing workforce, smart goals, performance reviews, goal setting, performance management, business strategy
    
Success Factors
Published By: Success Factors     Published Date: Feb 16, 2012
Attracting the best talent is a never-ending challenge. Learn five strategies for getting ahead, even in the worst business environments. Get your report now, compliments of SuccessFactors.
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employee performance, high performance culture, high performing workforce, smart goals, performance reviews, goal setting, performance management, business strategy
    
Success Factors
Published By: Success Factors     Published Date: Feb 16, 2012
With today's shortage of critical talent, strategic workforce planning is one of HR's most important responsibilities. Discover the common pitfalls that trap many companies-and how to avoid them. Get your compliments report from SuccessFactors now.
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employee performance, high performance culture, high performing workforce, smart goals, performance reviews, goal setting, performance management, business strategy
    
Success Factors
Published By: Success Factors     Published Date: Feb 16, 2012
These days, a company success depends on whether it hired the right people to effectively execute its strategies. Download this paper, compliments of SuccessFactors, and learn the critical questions you should ask before interviewing talent.
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employee performance, high performance culture, high performing workforce, smart goals, performance reviews, goal setting, performance management, business strategy
    
Success Factors
Published By: Success Factors     Published Date: Aug 22, 2012
This white paper discusses six ways to connect with high-quality candidates-from using high-quality descriptions to managing recruiting on the go, using social tools, forecasting your needs, partnering with learning managers, boosting your brand, and more. Learn how to use these approaches in your candidate search. Download your white paper today.
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successfactors, sap, best practices, recruiting manager, talent powerhouse, candidate search, applicant search, high-quality candidate
    
Success Factors
Published By: Force.com     Published Date: Apr 11, 2012
As a result of IT departments struggling to adapt to new economic realities and a rapidly changing technology environment, a new applications layer is being developed - the social employee application layer. Find out more now!
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Force.com
Published By: Force.com     Published Date: Sep 05, 2012
Aligning the Core Back Office with the Social Front Office in Today's Connected World
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best connected businesses, back office salesforce, technology, computing
    
Force.com
Published By: Genesys     Published Date: Oct 16, 2013
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms. If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want to think about making the switch to a SIP-based contact center solution. SIP delivers two important advantages over legacy switching: 1. SIP is based on open standards, so you can choose hardware and software that is best suited for your environment. 2. SIP’s capability extends beyond voice to new media types such as mobile, social media and video. SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs. Learn more about how to build the next-generation customer service platform.
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contact center, customer service, social media, mobile, sip, technology solution, technology
    
Genesys
Published By: Genesys     Published Date: Oct 16, 2013
Earlier this year, Gartner released the 2013 Magic Quadrant for Call Center Infrastructure, an annual report that analyzes call center infrastructure vendors for completeness of vision and ability to execute. Explore and compare contact center solutions from today's top vendors and decide which solution is right for you. This is the fifth consecutive year that Genesys has been named a worldwide Leader for Contact Center Infrastructure. The Genesys Customer Engagement platform (referred to as the Customer Interaction Management or ‘CIM’ platform in the report), is the industry’s most complete platform on which companies can deploy an all-in-one, end-to-end scalable contact center Get the 2013 Gartner Magic Quadrant for Contact Center Infrastructure now!
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contact centers, business value, functions, applications, inbound, outbound calling, social media analytics, integration tools
    
Genesys
Published By: Peoplefluent     Published Date: Apr 02, 2013
Today’s “connected” generation is comprised of tech-savvy workers whose strengths must be harnessed for competitive advantage. Read how to reach “Gen C” and develop talent management strategies to attract, engage and retain this workforce segment.
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collaboration, generation c, talent management, mobile, social, social hcm software, talent management software, talent management strategies
    
Peoplefluent
Published By: Peoplefluent     Published Date: Apr 02, 2013
HR has an important opportunity to drive enterprise social collaboration. Read how social technology enables employee productivity, how HR can add value to social communication, and how social tools can improve HR functions.
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social, collaboration, social collaboration, enterprise social collaboration, social technologies, enterprise communication, social communication, social hcm
    
Peoplefluent
Published By: Peoplefluent     Published Date: Apr 02, 2013
As competition for talent intensifies, take advantage of social technologies for recruiting. Learn how social and collaboration tools enhance, improve and reinvent recruiting processes, and best practices for developing a social recruiting strategy.
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recruiting, recruiting software, social recruiting, social recruiting software, social collaboration, collaboration, social hcm, hiring software
    
Peoplefluent
Published By: Peoplefluent     Published Date: Apr 02, 2013
In today’s economy, you must be able to simultaneously train your employees to execute more effectively and increase retention. Learn how to accomplish this by tying learning directly to performance, and about the benefits achieved.
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integrating learning and performance, performance management system, learning management, talent management, lms, performance management, succession planning, training
    
Peoplefluent
Published By: ClickExpress     Published Date: May 01, 2013
The cost of ineffective customer service visits isn't just in money: the greater cost is in customer satisfaction. When a mobile workforce employee doesn't arrive on time, is missing equipment, or doesn't resolve the issue on the first visit, it leads to customer dissatisfaction, lost business, and today, public complaints in the media and social networks. Every single service organization understands the crucial value of great customer service. Every single visit to a customer is critical. In this paper, we reveal the 3 steps to a great visit every time.
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employees, customer, mobile, workforce, organization, service
    
ClickExpress
Published By: Juniper Networks     Published Date: Jan 11, 2016
Le guide, Les 5 étape de la planification et de la conception d'un pare-feu, résume les étapes de la planification d'un pare-feu réseau. Il contient aussi des liens vers un guide détaillé comprenant d'autres sites et publications utiles sur le sujet. Si vous concevez l'architecture du pare-feu de votre société, commencez par lire ce document.
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Juniper Networks
Published By: Lumesse     Published Date: Aug 21, 2013
Recruiters need to harness the power of social media, mobile tools, and the potential of Big Data to transform the recruiting process. Download our presentation “A Futurist's Perspective on Talent Acquisition and Tomorrow's Tech Trends.”
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talent acquisition, workforce management, recruiting, candidate engagement, candidate engagement tools
    
Lumesse
Published By: Cisco     Published Date: Sep 15, 2015
To effectively respond to these challenges, public safety agencies must be able to rely on secure networks with integrated voice, video, and data capabilities. With these networks and their associated assets, agencies can obtain more timely and accurate information, enhancing situational awareness and improving response times. Cisco and our partners can help agencies obtain secure networks.
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public safety, iot, law enforcement, emergency response, strategy
    
Cisco
Published By: Castlight Health     Published Date: Apr 21, 2016
According to American Society of Addiction Medicine (ASAM), opioid abuse costs employers approximately $10 billion from absenteeism and presenteeism alone. Despite the breadth and seriousness of this crisis, America’s employers lack a true understanding of how it impacts individuals in the workforce and their families. Castlight developed this first-of-its-kind study on opioid abuse by examining de-identified and anonymous health data reporting from Americans insured by large employers who use our product.
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castlight health, workforce, asam, addiction medicine, opioid
    
Castlight Health
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