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Published By: Wyng     Published Date: Apr 06, 2015
With today’s empowered consumers, brands must engage their audiences in conversation across digital platforms. Fortunately, this social engagement produces a treasure trove of audience data - even before fans have made their first purchases. Learn to unlock this valuable data in our free white paper.
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digital marketing, internet marketing, marketing strategy, digital trends, interactive marketing, customer engagement, customer experience/engagement, digital experience
    
Wyng
Published By: Wyng     Published Date: Apr 06, 2015
Get ahead of cutting-edge digital marketing trends and learn what’s coming next. In this free report, we’ll share tips on what you can do today to accelerate your marketing strategy with customer engagement & data - before the competition catches up.
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digital marketing, internet marketing, marketing strategy, digital trends, interactive marketing, customer engagement, customer experience/engagement, digital experience
    
Wyng
Published By: Wyng     Published Date: Jul 02, 2015
Are you looking for some inspiration to make your next digital experience an overwhelming success? There are plenty of brands doing great things in digital, but there are a few standouts that deserve recognition for their outstanding marketing programs, including STA Travel's unique use of data, L'Oreal's product launch strategy, and BuildDirect's highly successful 'Shop by Inspiration' programs. The brands identified in this ebook represent some of the best in digital and social marketing, and their lessons will serve as a great foundation as you build out your future marketing campaigns.
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offerpop, digital marketing, social marketing, brand awareness, marketing campaigns, emerging marketing, business intelligence, market research
    
Wyng
Published By: Wyng     Published Date: Jul 28, 2016
Throughout this eBook, we’ll dive into examples of exemplary brands that have mastered the art of Participation Marketing, and leverage it as a key strategy to engage and inspire their audiences.
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offerpop, consumer engagement, marketing, customer engagement, social, social media, participation marketing, marketer
    
Wyng
Published By: Xactly Corp     Published Date: Oct 31, 2016
In the eBook, you will learn: - How best of breed and suite differ in capabilities and service - Why Xactly is important to all departments of your organization - Common myths associate with best of breed applications - Xactly’s best of breed partners
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xactly, best of breed, software vendors, best of breed partners
    
Xactly Corp
Published By: Xangati     Published Date: Sep 01, 2015
If you are a healthcare professional, then you and your organization are caught between the horns of compliance and improving the patient experience. With the Health Information Technology for Economic and Clinical Health Act (HITECH) now in full effect, the days of lax enforcement are over. First-time penalties or violations can reach up to $250,000. The transition to EMR/EHR use, along with all of the systems and equipment upgrading that entails, will be done and done well – or else. Penalties can also extend to your organization’s business associates.
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performance management, information technology, cloud and systems virtualization
    
Xangati
Published By: Xero     Published Date: Feb 18, 2014
Find out how successful accountants are using Xero to grow their firm and form better client relationships. Sabrina Covington, CPA, CFE, of Covington+ Associates CPAs and Nick Pasquarosa of Bookkeeper360, lead this highly interactive session and answer questions.
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xero, accounting, business, smb, small business, investing, investment
    
Xero
Published By: Xero     Published Date: Feb 18, 2014
From tweets to posts and even likes, this webinar covers the basics of social media marketing. Learn how your peers are leveraging social media in their practices and hear what works - and what doesn't.
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tweets, xero, xero marketing, social media, facebook, linkedin, email marketing, mobile marketing
    
Xero
Published By: xMatters     Published Date: Feb 04, 2015
Staying on top of cutting-edge communication trends can be the difference in saving lives during a disaster or even preserving customer loyalty by notifying people during a major business interruption. Get the complimentary report written by industry expert Dr. Steven B. Goldman and learn the important trends you need to be aware of in 2015, including: • The increase in security budgets, as well as fines and lawsuits • The continuing rise in data breaches and malicious cyber attacks • The impact of social media on crisis preparations and response • Why natural disasters may be the least of your worries • And most importantly, how to survive the robot uprising!
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security, budgets, disaster, business interruption, social media, data breaches, customer loyalty, communication trends
    
xMatters
Published By: XO Communications     Published Date: Jul 17, 2014
Bank Administration Institute (BAI) is a financial services association that offers expertise in retail banking, payments and regulatory compliance.
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bai, streamlines, data, backup, disaster, recovery, financial services, retail banking
    
XO Communications
Published By: Yammer     Published Date: May 23, 2012
The enterprise social software market is exploding thanks to converging trends of consumerization, cloud, and mobile. In this must-read report, "The Forrester Wave: Activities Streams, Q2 2012", Forrester Research Inc. evaluated five social software vendors with core strengths in the stream based on the overall strength of vendors' current offerings, a clear product strategy, and vendor market presence. In a detailed look at the space, Forrester named Yammer as a leader.
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yammer, enterprise social, integration, cloud, adoption
    
Yammer
Published By: Yotpo     Published Date: Aug 12, 2015
Choosing the right reviews solution is one of the most important decisions you’ll make for your business. All reviews solutions are not created equally, so how do you know which one to pick? Learn about your options so you can make the best choice.
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marketing solutions, yotpo, best practices, customer experience, response rates, social integration, emerging marketing, customer experience/engagement
    
Yotpo
Published By: Yotpo     Published Date: Aug 12, 2015
Read this case study today to discover how Pura Vida used Yotpo to boost not only their sales but social traffic as well!
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yotpo, pura vida, social traffic, sales solutions, sales enablement, business intelligence, market research, usability
    
Yotpo
Published By: Zebra Technologies     Published Date: Sep 11, 2017
Zebra for Android devices provide customers with consistent and rewarding shopping experiences that build loyalty, while associates benefit from much more efficient ways to communicate and manage stock.
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mobile technologies, machine to machine communication, automation increase, accurate data capture, team collaboration, mc92000 mobile computer, mobility dna software, traceability
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: Oct 04, 2017
Os dispositivos da Zebra com Android oferecem aos clientes experiências de compras consistentes e gratificantes que criam fidelidade, enquanto os associados se beneficiam de maneiras muito mais eficientes de se comunicar e gerenciar o estoque.
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mobile technologies, machine to machine communication, automation increase, accurate data capture, team collaboration, tc56, mc67, tc55
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: Oct 04, 2017
Los dispositivos Zebra con Android le proporcionan a los clientes experiencias de compras consistentes y gratificantes que crean lealtad, mientras los asociados se benefician de formas mucho más eficientes de comunicarse y administrar el inventario.
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mobile technologies, machine to machine communication, automation increase, accurate data capture, team collaboration, tc56, mc67, tc55
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: May 02, 2018
Consumers equipped with smartphones expect fast, convenient and uniquely relevant shopping experiences in store and online. As a result, one-third of shoppers are not satisfied with the in-store experience, turned off by everything from chronic out-of-stocks to cookie-cutter products and marketing messages that speak to the masses, as opposed to them as individuals. In turn, retailers are empowering front-line associates with tools designed to add newfound conveniences, such as locating inventory without having to leave a shopper’s side, to texting them curated product offers based on in-store and online buying patterns and preferences These are just a few of the insights found in Zebra’s 10th annual shopper study, which surveyed nearly 7,500 consumers from North America, Latin America, Asia-Pacific, Europe and the Middle East to gain a deeper understanding of shopper satisfaction and retail technology trends that are reshaping brick-and-mortar and online stores.
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retail, mandate, shopper, vision, zebra, consumers
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: May 03, 2018
Consumers equipped with smartphones expect fast, convenient and uniquely relevant shopping experiences in store and online. As a result, one-third of shoppers are not satisfied with the in-store experience, turned off by everything from chronic out-of-stocks to cookie-cutter products and marketing messages that speak to the masses, as opposed to them as individuals. In turn, retailers are empowering front-line associates with tools designed to add newfound conveniences, such as locating inventory without having to leave a shopper’s side, to texting them curated product offers based on in-store and online buying patterns and preferences These are just a few of the insights found in Zebra’s 10th annual shopper study, which surveyed nearly 7,500 consumers from North America, Latin America, Asia-Pacific, Europe and the Middle East to gain a deeper understanding of shopper satisfaction and retail technology trends that are reshaping brick-and-mortar and online stores.
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retail, mandate, shopper, vision, zebra, consumers
    
Zebra Technologies
Published By: Zebra Technologies     Published Date: Sep 05, 2018
The retail shopper is changing rapidly. To keep up, so must the retail industry. The internet, online shopping, mobile communications, smartphones, tablets and more turning traditional shoppers into something else entirely: connected shoppers. Today’s shoppers can now shop online, on either a computer or mobile device, as well as in brick-and-mortar stores. For retailers, the implications are huge. In this complex new environment, there are two vital questions. First, as a retailer, how do you create differentiated value that will enable you to stand out from the crowd? Second, how can you strengthen customer relationships, build loyalty, increase sales and maximize profitability?
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Zebra Technologies
Published By: Zebra Technologies (Bulldog)     Published Date: Jul 11, 2019
To improve performance and enhance customer satisfaction, you need to understand your customers. Every year, Zebra commissions a global shopper survey to help retailers capture their performance edge through deeper insight into their shoppers. Zebra’s 2019 Shopper Vision Study surveyed approximately 5,000 shoppers, 1,000 retail associates and nearly 500 retail decision makers around the world. Discover the current shopper preferences, retail technology trends and differing perceptions of preferences between retailers and shoppers that will help your operations be more effective.
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Zebra Technologies (Bulldog)
Published By: Zendesk     Published Date: Jan 03, 2019
To successfully meet customer demands for more immediate, personalized attention, companies are leveraging new technologies that go beyond traditional voice and email. By implementing such channels as live chat, social media, mobile apps, SMS/text messages, self-help solutions, and more, companies can now be ready wherever and however the customer wants. The following report, sponsored by Zendesk, is based on an online survey of 1,044 U.S. consumers who have received online or phone customer service. The research goal was to better understand present customer expectations and to quantify the impact of customer service on business results. Questions were asked about past experiences with customer service, as well as preferences and opinions. Certain questions were repeated from a similar 2013 survey to enable trend analysis.
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Zendesk
Published By: Zendesk GmbH     Published Date: Apr 25, 2018
Zendesk commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that organizations may realize by utilizing Zendesk’s customer support products to improve handling customer interactions. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Zendesk on their organizations. To better understand the benefits, costs, and risks associated with a Zendesk implementation, Forrester interviewed seven organizations with experience using Zendesk’s customer support products.
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Zendesk GmbH
Published By: Zoovu Limited     Published Date: Mar 20, 2019
Don’t get me wrong – several aspects of life are much easier now thanks to the existence of the internet and digital technologies. People can jump between mobile, tablet, and desktop to search for vital information. They can read blogs, listen to podcasts, stream their favorite TV shows and keep in touch with people they careabout via social media. And it lets people shop, anytime and anywhere. The myriad of options available to today’s consumers allows them to visit the websites of numerous vendors and explore countless products. This is where things begin to get complicated - for shoppers and businesses: While it’s true to say that humans like choice, its omnipresence is quickly turning into noise. Without appropriate assistance and guidance, consumers are feeling overwhelmed, anxious and unable to make confident decisions. And, overwhelmed and indecisive customers rarely buy.
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Zoovu Limited
Published By: Zoovu Limited     Published Date: Apr 12, 2019
Customer Engagement is a huge area of interest today, and a subject that countless marketers are talking about. One thing above all is clear: the Engagement Economy provides incredible opportunity for brands. Those organizations that are willing to provide value and put the customer first will rise above the rest. To conclude, we highlight some of the key areas you should focus on: Create an effortless experience —understand customers, and use this knowledge to deliver the right level of personalized service every time. Make it easy to engage —offer a range of ways for customers to contact your organization to provide flexibility and meet the demands of a diverse customer base. Go the extra mile —creating memorable experiences can pay off and be rewarded by brand champions telling friends and family, engaging on social media and writing positive reviews.
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customer engagement, digital engagement, guided selling, e-commerce, engagement economy, digital commerce, digital marketing, conversion
    
Zoovu Limited
Published By: Zuberance     Published Date: May 20, 2011
In this webinar, you'll learn from leading industry experts and marketing leaders on how to effectively harness the power of both Earned and Paid Media.
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zuberance, forrester research, edelman digital, on demand webinar, earned media, paid media, brand awareness, reputation
    
Zuberance
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