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Published By: Telligent June 2013     Published Date: Jun 13, 2013
Social Marketing encompasses a slew of activity that takes place in social networks and online communities. The mashup of all this activity is a way for your brand to build better customer relationships, increase awareness of your brand and ultimately drive sales.
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social engagement, social marketing, community marketing, social media marketing, online customer experience, social media strategy
    
Telligent June 2013
Published By: Telligent June 2013     Published Date: Jun 13, 2013
Online communities help customers connect with their peers and your brand in a more meaningful and measurable way than is possible with social networks like Facebook, Twitter and Pinterest.
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social engagement, social marketing, community marketing, social media marketing, online customer experience, social media strategy
    
Telligent June 2013
Published By: Plantronics     Published Date: Oct 18, 2013
Emerging technologies empower, but they can also confuse. Workers in the new mobile landscape struggle to manage communications with mobile phones, landlines, VoIP calls and different voicemail boxes, email, IM, text messages and social networking applications. Unified Communications is the answer. It’s the bridge between all these communication systems helping manage communications with one interface.
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plantronics, office environment, unified communications, emerging technologies empower, manage communications, audio quality, communication channels, acoustic technology, working offsite, b2b communication, telecommuting, plantronics audio devices, plantronics technology, ergonomic innovations, acoustic intelligence
    
Plantronics
Published By: Vindicia     Published Date: Sep 23, 2014
Vindicia has witnessed numerous best practices working with innovative digital businesses and noticed that companies that communicate the most effectively tend to follow three key practices consistently. This ebook give you three essential communication practices.
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communication lifecycle, social network, communication practices, recurring billing, customer communication, consumers, digital goods, promotional offers, payment failures, retention plans, managing communications, communication mistakes, customer experience/engagement
    
Vindicia
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Read why Forrester ranked Microsoft a leader in SFA Solutions You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the success of your sales team is stifled by silos. It’s no wonder they’re struggling when their transactional systems, social networking, and productivity tools are separate. With the Microsoft Relationship Sales solution, you can scale the power of one-on-one relationship selling by unifying the sales experience. And you can help empower your sellers with savvy insights that engage and delight customers. It combines Dynamics 365 for Sales with LinkedIn Sales Navigator to help sellers identify the right customers—and the right time and way to engage with them. Read The Forrester Wave™: Sales Force Automation Solutions, Q2 2017 report that says Microsoft is a best fit "...for those companies that are bullish and looking to disrupt their peers with AI and machine learning." Empower your team to reinvent the way they sell—and he
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this free Nucleus report that says teams using the Microsoft Relationship Sales solution increased productivity 12-15 percent.** You’ll also learn how to: Empower your sellers with savvy insights that engage and delight customers. Scale the power of one-on-one relationship selling by unifying the sales experience. Offer your team tools to reinvent the way they sell and help transform your company’s bottom line. Use Microsoft Dynamics 365 for Sales along with LinkedIn Sales Navigator to help sellers identify future customers and suggest ways to engage with them. **Claims based on a 2017 study by Nucleus Research that analyzed more than 50 ROI case studies on CRM deployments from 2015 to 2017. Companies ranged in size from small and medium-sized businesses to large multinational enterprises. Re
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 11, 2018
Distributed systems enable different areas of a business to build specific applications to support their needs and drive insight and innovation. While great for the business, this new normal can result in development inefficiencies when the same systems are reimplemented multiple times. This free e-book provides repeatable, generic patterns, and reusable components to make developing reliable systems easier and more efficient—so you can free your time to focus on core development of your app. In this 160–page e-book, you’ll find: An introduction to distributed system concepts. Reusable patterns and practices for building distributed systems. Exploration of a platform for integrating applications, data sources, business partners, clients, mobile apps, social networks, and Internet of Things devices. Event-driven architectures for processing and reacting to events in real time. Additional resources for learning more about containers and container orchestration systems. “There are more
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 11, 2018
Developing for and in the cloud has never been more dependent on data. Flexibility, performance, security—your applications need a database architecture that matches the innovation of your ideas. Industry analyst Ovum explored how Azure Cosmos DB is positioned to be the flagship database of internet-based products and services, and concluded that Azure Cosmos DB “is the first to open up [cloud] architecture to data that is not restricted by any specific schema, and it is among the most flexible when it comes to specifying consistency.” From security and fraud detection to consumer and industrial IoT, to personalized e-commerce and social and gaming networks, to smart utilities and advanced analytics, Azure Cosmos DB is how Microsoft is structuring the database for the age of cloud. Read the full report to learn how a globally distributed, multi-model data service can support your business objectives. Fill out the short form above to download the free research paper.
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Microsoft Azure
Published By: Comcast Business     Published Date: Feb 06, 2019
The quick-service restaurant industry continues to be a favorite among consumers who look to the sector for a wide variety of food served quickly and at a low price. The speed and efficiency of QSRs, which include the emergent “fast casual” restaurants, match today’s on-the-go lifestyle of consumers across all ages who often are too busy to cook at home. That said, consumers expect their dining experience at a QSR to be comfortable with conveniences ranging from WiFi connectivity to ordering kiosks and dining area entertainment on large screens or even tableside tablets. They expect the information on menu boards to be accurate and up-to-date and their meal orders to be fulfilled quickly and accurately. Technology is a major enabler in meeting consumers’ expectations while simultaneously helping QSR locations increase operational efficiencies and quality of service.
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restaurants, quick-serve restaurants, qsr, fast food, convenience food, restaurant technology, qsr technology, guest experience, pos, digital entertainment, wifi, television, network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet
    
Comcast Business
Published By: Comcast Business     Published Date: Feb 06, 2019
Hospitality is a customer-focused industry, with a hotel brand’s reputation and ultimate success dependent on the quality of the experience of its guests. It is no surprise then, that digital transformation efforts within the hospitality sector are focused on technologies that improve the guest experience, from check-in to check-out and everything in between. Today’s travelers are digitally savvy, using their smartphones and mobile devices for a multitude of tasks. They expect a high-quality connection throughout the property and the ability to perform certain tasks from the hotel’s app, such as checking in and choosing their own room. They expect in-room entertainment beyond basic cable and in-room digital devices they can use to order food, book a massage or control the lighting, for example.
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hospitality, hospitality providers, hotel technology, motel technology, guest experience, pos, digital entertainment, wifi, hospitality technology, network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet, ethernet, unified communication, digital initiative
    
Comcast Business
Published By: Comcast Business     Published Date: Feb 06, 2019
Retail has been transformed by technology in multiple ways, from the way customers interact with retailers to how products are offered and acquired. Indeed, the entire shopping experience has been redefined and expanded to enable customers to purchase products anytime, anywhere, with any device, from any number of retailers. Consumers’ changing shopping behaviors and their reliance on technology enables retailers to reach a wider swath of potential buyers, moving well beyond the borders of their physical store locations to new geographies and populations. That said, retailers must understand how to use technology effectively to draw in customers and entice them to purchase, as well as help them improve their operations and enable new, innovative ways to keep customers coming back.
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retail, shopping, retailers, wifi, retail technology, network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet, ethernet, unified communication, digital initiative, digital first, cloud, sdn, software-defined-networking
    
Comcast Business
Published By: Rapid7     Published Date: May 22, 2012
The ongoing struggle to prevent hackers from breaching assets and malware from gaining a foothold requires a vulnerability management strategy that begins with a comprehensive measurement of security risk. Organizations must examine the entire IT stack, including the operating system, network, applications, and databases. These new technologies include dynamic, virtualized environments and services outside traditional physical IT infrastructures, such as virtualized, cloud-based services and social networking.
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security, risk management, security intelligence, security assessment, prevent data breach, cyber security, vulnerability management, penetration testing, data breach, breach
    
Rapid7
Published By: HP     Published Date: Nov 14, 2011
Read this whitepaper to learn the 3 key factors that IT managers need to consider when designing a scalable network for today's mobile workforce.
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networks, mobile, mobile workers, worforce, scalable, wi-fi, text, social networks, budgets, architecture, architect
    
HP
Published By: Janrain, Inc.     Published Date: Apr 25, 2012
It has been well documented that just having a Facebook page or sending the occasional tweet are not enough to have a significant, sustainable impact on business results. The good news is that there are multiple ways to take advantage of the social media space, and one of the most effective places to start is actually from your own website.
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janrain, marketing, social media, emerging marketing, internet marketing, website, social networks, interactive, web analytics, interactive marketing, website/graphic design, crm & customer care, social media marketing
    
Janrain, Inc.
Published By: Janrain, Inc.     Published Date: Apr 25, 2012
A comprehensive user management platform provides the essential tools for improving acquisition, creating engagement and building intelligence. Use this guide when evaluating prospective vendors to select the right user management platform partner.
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janrain, marketing, social media, emerging marketing, internet marketing, website, social networks, interactive, web analytics, interactive marketing, website/graphic design, crm & customer care, social media marketing
    
Janrain, Inc.
Published By: Janrain, Inc.     Published Date: Apr 25, 2012
Do you make customers register an account in order to leave comments on your site, access information or make a purchase? You could be driving them away. Download the research report and discover the preferred alternative for 77% of consumers.
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janrain, marketing, social media, emerging marketing, internet marketing, website, social networks, interactive, web analytics, interactive marketing, website/graphic design, e-commerce, social media marketing
    
Janrain, Inc.
Published By: Simply Measured     Published Date: Feb 10, 2014
Want to learn how your brand can use social media contests to drive awareness and engagement on each of the major social networks?
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simply measured, social media, marketing, social media contests
    
Simply Measured
Published By: G/O Digital     Published Date: Nov 13, 2014
A lot has changed in the 10 years since Facebook first launched. No longer are social networking sites just a place where people can stay in touch with friends. Now, 30 percent of people use Facebook as their primary source of news. While Facebook is still the number one social network, Twitter, Google Plus, LinkedIn, Instagram, and Pinterest are all growing at steady rates and millions of users are accessing these sites from the palm of their hand with smartphones and other mobile devices. Download this whitepaper to learn how you can leverage social networking to quickly reach users and entire online communities to boost your business.
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digital marketing, online marketing, internet marketing, search marketing, seo, ppc, search engine optimization, social media, email marketing, web development, web design
    
G/O Digital
Published By: Jive     Published Date: Apr 20, 2010
Download this free white paper from Jive Software to learn how Social Business Software can help build your online community.
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engagement, jive software, social platform, social media, lead management, lead nurturing, social networking, business software, social web, social media marketing
    
Jive
Published By: Ektron     Published Date: Apr 08, 2008
As the Internet evolves, users become more and more savvy about what they want from the experience. Web sites are updated daily when they used to change monthly, and social networking sites such as Facebook and Myspace are checked more often than e-mail. Users know what they want and where to get it.
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intranets, ektron, facebook, myspace, user experience, twitter, social networking, support, infrastructure
    
Ektron
Published By: RolePoint     Published Date: Apr 12, 2016
Over the last three years, social networks have experienced exponential growth. Employee networks have grown accordingly, offering access to structured career data through sites like LinkedIn in particular, and unstructured data through networks like Facebook. Employees are continually adding new contacts and growing personal networks. Job posting tools that share jobs into social networks are often described as social referral tools, though this is an inaccurate and misleading description. The more sophisticated of these tools create unique links for sharing that enable employers to identify which of their employees originated the share. This is useful for recognition and reward, whilst the practice of sharing jobs in the wider network is to be encouraged in order to reach job seekers who are browsing or using search engines to identify opportunities. Job seekers are increasingly connecting with their peers in organizations they want to work for. Encouraging employees to share jobs in
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rolepoint, social referral, facebook, linkedin, career data, personal network
    
RolePoint
Published By: IBM     Published Date: Sep 30, 2013
A transformation is taking place in how people interact and how relationships form and develop and this is changing the way we socialise, the way we work and the way we engage with our customers. The new normal is that customers are leading the conversations that define your brand, competitors are crowd-sourcing ideas to bring new offerings to market and employees are using social media in all facets of their lives, including work. This shift in technology and human behaviour presents an opportunity for organisations to improve everything from reinventing customer relationships to how work gets done. A Social Business embraces networks of people to create business value and activates networks of people that apply relevant content and expertise to improve and accelerate core and ad hoc processes, delivering unprecedented return for the time invested.
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ibm, ibm global business services, social media, social business
    
IBM
Published By: IBM     Published Date: Jan 10, 2014
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
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social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization, employee engagement, leadership models, global leadership, social collaboration, social networking, social business, communication, social media, mobile, big data
    
IBM
Published By: IBM     Published Date: Jan 10, 2014
Building an effective sales team starts with hiring the best talent and then making them productive as quickly as possible.
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social collaboration, social networking, social business, communication, social media, mobile, bid data, cloud, ventana research, sales team, learning management, management systems, collaboration tools, knowledge sharing, learning, ibm, crm & customer care, sales
    
IBM
Published By: Oneupweb     Published Date: Jun 24, 2008
Uncover the social marketing secrets of the hottest holiday products with Oneupweb's white paper, Secrets of Social Marketing Success: How 2007 Hot Holiday Products are Being Marketed Online.
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oneupweb, social media marketing, social marketing, online advertising, online marketing, search engine optimization, seo, search engine marketing, sem, paid search engine marketing, ppc, social media tactics, blogs, podcasts, video, consumer-generated content, social networks, virtual worlds, social media, video podcasting
    
Oneupweb
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