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Published By: Anaplan     Published Date: Mar 29, 2018
As businesses grow more optimistic about opportunities for growth, the pressure is on for sales organizations to meet ever higher revenue targets. In a global survey on sales performance optimization by CSO Insights, 94 percent of respondents said their 2014 revenue targets were higher than last year’s. It’s no wonder that “capture new accounts,” cited by 60 percent of respondents, topped the list of objectives for 2014 in the study. At the same time, many sales reps are struggling to meet even their current quotas. And in an Aberdeen Group survey, nearly half identified insufficient revenue growth as the top pressure motivating them to pursue sales management initiatives ranging from building out the capabilities of sales teams to improving management practices and investing in technology tools.
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sales, performance, revenue, optimization, objectives, accounts
    
Anaplan
Published By: Veeam '18     Published Date: Dec 04, 2018
"Ransomware is top of mind for many organizations’ leaders as their organizations face the potentially disastrous aftermath of successful attacks. ESG has surveyed IT leaders and organizations to find out how big of a problem ransomware is, what are the business consequences of downtime caused by these attacks, and which are some of the best practices and capabilities organizations need to apply to be protected. According to the ESG research, nearly two-thirds of surveyed organizations across North America and Western Europe experienced a ransomware attack at some point last year, with 22% reporting weekly attacks. The attacks have helped make cybersecurity a target of IT investment, and spending is accelerating. What’s needed to fend off this epidemic are best practices and tools to: Prevent or at least mitigate attacks Protect data and backup data Recover reliably"
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Veeam '18
Published By: Genesys     Published Date: Dec 20, 2018
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: • The strategies that differentiates an Iconic firm from other businesses • How strategies vary across regions based on maturity and customer expectations • Future innovation management and technology
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Genesys
Published By: ITinvolve     Published Date: Apr 16, 2013
The mean-time-to-repair an IT service is a critical measure for most IT organizations, Recent industry survey data from Forrester Research and the itSMF report that IT organizations have made little progress in improving this measure despite its importance to the overall perception of IT operations. The good news is that there is a new approach, built using familiar social collaboration principles, that can help you reduce MTTR by at least 30% without replacing your existing tools. Read this use case document to learn more.
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itinvolve, it service, critical measure, it organizations, social collaboration, mttr, itsmf
    
ITinvolve
Published By: IBM     Published Date: May 08, 2013
Learn what CFO Research found when they surveyed finance executives from U.S. companies about their reporting processes and the tools they use to prepare financial statements. Learn more about ‘Big Data and Business Analytics’ through IBM’s latest market leading solutions. Register and attend this complimentary virtual event on June 11 by IBM Business Analytics
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cfo, finance, tools, financial statements
    
IBM
Published By: IBM     Published Date: Mar 28, 2016
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
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ibm, talent analytics, kenexa talent insights, workforce science, talent insights
    
IBM
Published By: IBM     Published Date: Jun 13, 2016
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
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ibm, talent acquisition, talent acquisition technology, human resources, recruiting, talent acquisition technology
    
IBM
Published By: IBM     Published Date: Jul 20, 2016
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
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ibm, talent acquisition, talent acquisition technology, human resources, recruiting, talent acquisition technology
    
IBM
Published By: WebEx Communications     Published Date: Dec 14, 2007
In the new global economy, a company’s competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This is certainly evidenced in a recent survey in which the majority of respondents confirm that on-demand collaborative tools can accelerate business processes and help knowledge workers work better, faster and cheaper.
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collaboration, collaborative, portals, collaborate, software, webex
    
WebEx Communications
Published By: Numara Software     Published Date: Jul 09, 2009
In this informative webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara® FootPrints® Configuration Management, with its fast implementation, practical approach to implementing configuration management and automated integration to auto-discovery tools, takes the pain and time out of creating and maintaining a functional CMDB. Learn more today!
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configuration management, cmdb, numara, footprints, auto-discovery tools, hardware, itil, service management, call volume, it budget, service channel management, customer experience, sla, service management solution, projects, surveys, workflow, service desk, tracking, billing
    
Numara Software
Published By: Numara Software     Published Date: Jul 09, 2009
This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs - all integrated into your service management workflow. Learn more today!
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itil v3, numara, footprints, service catalog, service request, service management, call volume, it budget, service channel management, customer experience, sla, service management solution, projects, surveys, workflow, service desk, tracking, billing, accounts receivable, automated integration
    
Numara Software
Published By: Numara Software     Published Date: Jul 16, 2009
Delivering world class customer service in today’s fast paced business environment is becoming more difficult as information and data requires instant access.
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footprints, numara, blackberry, mobile, service desk, on-the-go, slas, service level agreements, smartphone, off-line synchronization, critical data, projects, surveys, workflow, service desk, tracking, billing, accounts receivable, automated integration, automated tools
    
Numara Software
Published By: Qualtrics     Published Date: Mar 16, 2012
Information is power. The more information that we have, the better decisions we are able to make. This is true in business, academics, and science. We believe in making sophisticated research simple.
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survey software, online survey software, market research, marketing research, customer satisfaction surveys, data collection, enterprise feedback management, voice of the customer, enterprise survey tool, survey tools, business intelligence, reputation monitoring, usability
    
Qualtrics
Published By: IBM     Published Date: Jan 16, 2015
latest B2B Integration and Collaboration survey. Find out how leading companies are dealing with B2B challenges, and learn about the tools they’re using to improve their results.
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ibm, b2b integration, b2b collaboration, b2b automation, integration solutions
    
IBM
Published By: HubSpot, Inc.     Published Date: Apr 19, 2010
HubSpot has compiled over 50 marketing charts and graphs based on original research and data from a variety of sources, including analysis of over 2,500 business customers, surveys with hundreds of businesses responding, and analysis of the data in from the HubSpot Grader tools.
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hubspot, rich media, twitter, facebook, blogging, graphs, marketing, ppt, research, inbound, outbound, direct, budgets, marketing software, lead generation & automation
    
HubSpot, Inc.
Published By: Bronto     Published Date: Feb 01, 2018
We surveyed ecommerce executives from the US, the UK, Canada, Australia and the Netherlands to learn more about their best practices. We wanted to know more about their top priorities, how they’re responding to consumer needs and how they’re optimizing their digital and mobile strategies, among other insights. What are the obstacles they’re facing, and which technologies do they think are key for future success? What You’ll Learn: • The channels and tools they’re focusing on for driving sales and profits. • How brick-and-mortar and ecommerce can complement one another. • Their take on mobile strategy and optimization by device. • The technologies they would invest in if time and money were no issue.
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ecommerce, consumer needs, retail
    
Bronto
Published By: Brainshark     Published Date: Oct 16, 2013
Traditional ways of talking to customers, partners, and employees—memos, phone calls, newsletters—are being replaced by web-based interactive and social communication tools. Of those surveyed, 88% said that mobile access to social communication or collaboration tools was either important or very important. This whitepaper examines how companies can leverage Mobile, Social Enterprise, and video to create an enriched environment that delivers important communications and fosters active engagement.
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video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video, event promotion, creating video, youtube, video seo, mobile, webinar, webcast, podcast, slidecast, video production, online video, tablet
    
Brainshark
Published By: Microsoft Office 365     Published Date: Jan 21, 2016
Small to mid-sized businesses today face a tough task; providing helpful collaboration tools that big businesses offer, without the large costs. Microsoft commissioned Spiceworks, a network of IT pros, to survey over 250 IT experts working at small to mid-sized businesses to tell us how to do more with less. The IT pros had this to say, “As a result of using a cloud approach, nearly 80% [of surveyed IT pros] said they’re saving money, seeing more productivity and better security.” Learn more in the free eBook and propel your small business into the cloud: • Costs. Provide better tools to increase availability, productivity, and security while keeping costs down. • Scale. Take advantage of self-servicing and discover the ability to quickly scale your business. • Mobility. Make accessing information on the go easier for your mobile workforce.
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Microsoft Office 365
Published By: AdRoll     Published Date: Jul 11, 2017
This is Econsultancy’s first State of Marketing Attribution report, published in association with AdRoll. The research is based on an online survey of practitioners in the UK, France and Germany, aiming to establish current adoption levels and types of strategies organisations are using. The study evaluates tools and processes employed as well as the potential barriers to effective use of the capability.
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marketing attribution, adroll, marketing strategies, efficiency
    
AdRoll
Published By: Proto Software     Published Date: Jun 14, 2007
This paper explores trends past, current, and future in the mashup space and surveys the types of tools used to build and distribute mashups. The goal is to develop a set of criteria for the reader to use when evaluating mashup platforms for the development of business applications. Where appropriate, analogies to existing technologies and methodologies are employed.
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mashup, mashups, mash-up, mash-ups, data integration, application integration, business integration, integration, proto, application development
    
Proto Software
Published By: Adobe     Published Date: Feb 20, 2014
Download our 2014 Digital Trends report, created in partnership with eConsultancy, to discover the trends that are driving exceptional customer experiences — and the tools you need to gain a competitive edge. Based on a global survey of more than 2,500 marketers, our report found that customer experience, mobile marketing, and content marketing are major business imperatives for 2014. However, only 23% of marketers believe they have the tools they need to maximize their impact in these areas. Get the report now to uncover more insights for the coming year, including: - B2C brands will focus on targeting and personalization - Two-thirds of respondents will experiment with new media - Brands will zero in on mobile customer behavior
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adobe, adobe social, social media, marketing, ecommerce, retail, market data, digital trends, benchmarking, user experience, customer experience, content marketing, targeting, conversion, mobile marketing, branding, internet marketing, customer experience/engagement, e-commerce
    
Adobe
Published By: HireRight     Published Date: May 01, 2013
Employee screening is a critical capability for organizations today. No longer just a part of the hiring process, employee background checks, eligibility verification and even tax credit screening are increasingly part of the ongoing talent life cycle. Aberdeen Group’s latest survey on talent acquisition strategies looked at the practices of over 480 organizations for best practices used and results delivered through the use of employee screening tools and solutions.
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employee screening strategies, human resources, hireright
    
HireRight
Published By: FireEye     Published Date: Feb 28, 2014
If I were to boil down these survey results to a single sentence, it would be this: To keep pace with today’s advanced threats, incident response teams need tools and techniques that give them greater speed, accuracy and insight.
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fireeye, incident response, greater speed, greater accuracy, advanced threats, response teams, detect malware, persistent threats, information security, security threats, costly breaches, ineffective defense, cyber-attacks, speed of detection, accuracy of detection, security model, shared risks
    
FireEye
Published By: Intel Security     Published Date: Oct 20, 2015
This in-depth report provides a detailed look at a recent survey carried out by Intel Security exploring the topic of data exfiltration. Participants were asked about their top concerns, breach and exfiltration details, outsider and insider threats, exfiltration differences between traditional networks and cloud applications, and the tools and practices they use to identify and prevent data exfiltration.
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data exfiltration, data loss prevention, dlp
    
Intel Security
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