surveys

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Published By: Juniper Networks     Published Date: Aug 08, 2017
Cloud is the new computer, and hybrid cloud is the new IT platform. According to a number of recent surveys, including RightScale’s State of the Cloud Report, enterprises see hybrid cloud as their ideal IT platform across business use cases like digital transformation, IoT, and big data-led research and business insight. These surveys show that the number of enterprises making the transition to hybrid cloud is on the rise, up from 75% in 2015 to 82% in 2016
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Juniper Networks
Published By: Magnetrol     Published Date: Nov 05, 2018
U.S. Department of Energy surveys show that minor adjustments in process management can incrementally improve efficiency in commercial and heavy industries. These include pulp & paper, chemical, petroleum refining, mining and food processing where as much as 60% of their total energy consumption goes to the production of steam. The information-packed Steam Generation & Condensate Recovery Process Optimization kit from Magnetrol explains how effective instrumentation solutions can:
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Magnetrol
Published By: Reputation.com     Published Date: Jun 29, 2018
HCAHPS is the barometer for understanding a patient’s hospital experience. But can you predict the outcome of your patient satisfaction surveys by reading online reviews from past and present patients? And more importantly, does improving your hospital’s online reputation improve HCAHPS scores? Yes. Reputation.com’s Data Science team, led by Brad Null, Ph.D, analyzed two years of HCAHPS hospital survey data from The Centers for Medicare and Medicaid Services, across more than 4,800 hospitals. The team reviewed the data alongside online reviews, ratings and rankings for those same hospitals, and made some significant discoveries: • Online reviews provide early warning of issues that may impact patient experience, giving hospitals the opportunity to identify and address those issues before patient satisfaction scores suffer. • By continually monitoring, managing, requesting and responding to patient reviews, a healthcare organization can address negative feedback that impacts HCAHPS resu
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Reputation.com
Published By: McAfee     Published Date: Mar 07, 2013
Recent surveys of IT managers revealed two commonly held beliefs: database regulations are the most challenging to comply with, and of all regulatory standards, the Payment Card Industry Data Security Standard (PCI DSS) the toughest.
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pci dss compliance, best database security, pci security standards council, pci dss requirements, database activity monitoring, vulnerability manager for databases
    
McAfee
Published By: LogRhythm     Published Date: Jun 19, 2018
In today’s fast-paced threat environment, speed to detect and respond is critical. Yet, according to multiple SANS surveys,1 analysts are finding it difficult to keep up with the speed in which hackers attack their systems.
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logrhythm, scalability, hackers, systems, scripts
    
LogRhythm
Published By: Infosys     Published Date: Jan 24, 2019
The digital disruption is pushing organizations to rapidly acquire and deploy digital capabilities, in order to stay relevant. To gauge the pace of this digital transformation, Infosys Knowledge Institute conducted a series of surveys with senior management executives of global companies with over $1Bn in revenue.
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Infosys
Published By: Kenexa     Published Date: Aug 31, 2011
This white paper outlines the role compensation has in a company's ability to attract and retain the best talent.
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kenexa, compensation, fixed pay, variable pay, market pay, market pricing, pay structures, salary surveys, market data, business lifecycle, market-based salary data
    
Kenexa
Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
Published By: Synnex     Published Date: May 12, 2017
This playbook is meant for all Microsoft partners—including SIs, hosters, resellers and VARs—looking to tap into this massive opportunity and set up a managed services business on Azure. This book provides a framework for those looking to build a managed services practice—and some best practices for those who are a little further along on their cloud MSP journey. This book is especially valuable for partners who are either transacting or looking to transact via the CSP platform and license structure. The insights in this playbook are sourced from interviews and surveys with more than 50 Cloud MSPs. These interviews were conducted by AMI Partners Inc.
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playbook, microsoft, resellers, cloud optimization, license structure, surveys, managing services
    
Synnex
Published By: IBM Software     Published Date: Sep 13, 2011
Discover how you can create satisfaction surveys quickly and easily and let you choose the best method to capture this valuable information.
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ibm, customer satisfaction, surveys, technology, deeper insight
    
IBM Software
Published By: Varonis     Published Date: Feb 05, 2014
Varonis has conducted several surveys over the last year, and the results indicate that most organizations recognize they need to do a better job securing their own data, and a much better job securing your data. The most disturbing discovery, though, is that in large numbers they lack the fundamental controls necessary to ensure safe digital collaboration.
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varonis, data, data migration, digital revolution, digital collaboration
    
Varonis
Published By: Cambium Networks     Published Date: Nov 17, 2016
Hotel customer satisfaction surveys show WiFi availability and performance are important to guests.
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cambium networks, wifi, wireless deploy, hotel
    
Cambium Networks
Published By: Crowd Science     Published Date: Jul 14, 2011
This position paper has been developed to shed some light on the importance of creating a high quality survey questionnaire.
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crowd science, scale, audience research, display advertising, targeting, demographics, website demographics, market research, marketing surveys, site satisfaction, audience segment, demographic analysis, online survey, survey research, business intelligence
    
Crowd Science
Published By: CrowdCompass by Cvent     Published Date: Jun 01, 2011
Surveys that not created using a systematic approach, the results can be inconclusive or irrelevant. These ten tips are designed to help create effective surveys that will deliver meaningful business intelligence.
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cvent, web surveys, online surveys, feedback management, enterprise feedback management, create surveys, design surveys, survey design, survey creation, feedback collection, collect feedback, online feedback, customer feedback, customer satisfaction, feedback collection, collect feedback, marketing research, market research, interactive marketing, business intelligence
    
CrowdCompass by Cvent
Published By: CrowdCompass by Cvent     Published Date: Jun 01, 2011
There is a common misconception that feedback initiatives are too cost-prohibitive and require significant expertise. However, best-in-class organizations rely on feedback for everything from lead generation to product development to customer satisfaction measurement.
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cvent, web surveys, online surveys, feedback management, enterprise feedback management, efm, customer voice, voice of the customer, voc, customer experience, customer insights, customer intelligence, business intelligence, customer feedback, customer satisfaction, feedback collection, collect feedback, online feedback, customer experience/engagement, reputation monitoring
    
CrowdCompass by Cvent
Published By: Cornerstone OnDemand     Published Date: Apr 24, 2014
In the 2014 Workforce Talent and Workforce Management Outlook survey, Human Capital Media Advisory Group, the research arm of Workforce magazine, in partnership with Cornerstone OnDemand set out to discover where HR leaders are seeing their greatest successes and feeling the greatest pain. Additionally, we explored how HR leaders are setting priorities for the coming years. While there are surveys that address how the needs of HR vary, many focus on the difference between small and large organizations with the assumption that midsized organizations are similar enough to large organizations not to require extra focus. To get a different perspective, we looked specifically at how the HR function in midsized organizations compares to their much larger counterparts. Are they as similar as is popularly believed?
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cornerstone ondemand, cornerstone, talent management software, performance management, recruiting software, connect, learning management software, learning software, lms, compensation management software, succession software
    
Cornerstone OnDemand
Published By: Five9     Published Date: Aug 16, 2013
Six out of ten contact centers projected to have a cloud-based contact center deployed by the end of 2013. Why? Ultimately, because it will help them be more responsive to their customers, without the prohibitive costs of carrying enough premise-based technology to cover demand spikes. In this concise analysis of two recent contact center executive surveys, Aberdeen Group analysts discuss how cloud-based infrastructure enables contact centers to excel in key activities including center activity reporting, agent performance feedback and more.
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cloud, roi, contact center, crm, solution, technology, premise-based
    
Five9
Published By: Dropbox for Business     Published Date: Jun 09, 2014
Losing data is costly. According to the Ponemon Institute, the average data breach costs US organizations an estimated $200 per record, or $5.4 million total per breach. And apparently these breaches are equally likely to be from criminal attack as from employee or contractor negligence. It makes sense then that surveys point to data loss via unsecured file sync and share solutions as one of IT’s biggest concerns. IT professionals have spent years learning how to protect their organizations from hackers, but how do you ward off both external and internal threats when employees are seeking ways to collaborate more and more?
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dropbox, data, workplace, breach, security
    
Dropbox for Business
Published By: IBM     Published Date: Mar 28, 2016
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
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ibm, talent analytics, kenexa talent insights, workforce science, talent insights
    
IBM
Published By: IBM     Published Date: Jun 13, 2016
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
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ibm, talent acquisition, talent acquisition technology, human resources, recruiting, talent acquisition technology
    
IBM
Published By: IBM     Published Date: Jul 20, 2016
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
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ibm, talent acquisition, talent acquisition technology, human resources, recruiting, talent acquisition technology
    
IBM
Published By: Vendor Guru     Published Date: Jan 04, 2008
This white paper provides an overview of the basic elements to look for when buying a phone system. It surveysthe landscape of enterprise telephony today: the features available, the pros and cons of traditional and VoIPsystems, and the adaptability of new generation equipment to rapidly changing business needs.
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pbx, ippbx, ip pbx, voip, voip, voice over ip, phone, phone system, ip telephony, telephony, vendor selection, voip provider, voip providers, vendor guru, vendorguru, vendor guru telephony, vendorguru telephony, quinstreet
    
Vendor Guru
Published By: Numara Software     Published Date: Jul 09, 2009
With Numara FootPrints for Customer Service, an award-winning, 100% web-based customer service management solution, you can deliver breakthrough service to customers throughout the world faster, and enhance the quality of your web-based service desk, with less effort than today, and at a low total cost of ownership. Learn more today!
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numara, footprints, service excellence, customer experience, hosting service, call center, it service management, call volume, it budget, service channel management, customer experience, sla, service management solution, projects, surveys, workflow, service desk, tracking, billing, accounts receivable
    
Numara Software
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