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Published By: Possible EMC     Published Date: Dec 22, 2014
The rise in demand for IT resources is putting mounting pressure on IT budgets and staff. In order to meet fast-evolving business needs, many IT managers are turning to converged infrastructure systems. A new IDC white paper explores this issue in depth.
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in infrastructure, fast-evolving business needs, it managers, converged systems
    
Possible EMC
Published By: Possible EMC     Published Date: Dec 22, 2014
The Magic Quadrant is an independent analysis of the integrated systems vendors. Gartner determined the vendor placement based on each company's ability to execute and completeness of vision. According to Gartner, VCE is cited as a leader in the leader's quadrant by having a solid track record, significant presence, strong vision and innovation, as well as a clear understanding of the market.
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integrated systems vendors, vendor placement, innovation, presence, analysis
    
Possible EMC
Published By: Pega     Published Date: Apr 04, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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Pega
Published By: Pega     Published Date: Apr 04, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega
Published By: Pega     Published Date: Jun 21, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems.
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Pega
Published By: Pega     Published Date: Jun 21, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases.
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Pega
Published By: Pega     Published Date: Jul 29, 2015
Customer insights professionals face the challenging task of delivering contextually relevant experiences across the customer life cycle. They need to work with their business technology counterparts to integrate enterprise marketing technologies that manage customer data, provide real-time analytics and insights, and automate cross-channel interactions. Here is where Real-Time Interaction Management (RTIM) is critical, according to The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report, which identified the 11 most significant technology providers in this space across 35 criteria. Forrester defines RTIM as “Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints,” and identifies Pegasystems as one a leader in this very diversified pack. Download this Forrester Wave report to discover how well each vendor fulfills Forrester’s criteria an
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Pega
Published By: Pega     Published Date: Dec 16, 2015
Customer service is the cornerstone of a great customer experience. However, in today’s digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the “The Forrester Wave™: Customer Service Solutions For Enterprise, Q4 2015” report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader.
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Pega
Published By: Pega     Published Date: Feb 02, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack.
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Pega
Published By: SAP     Published Date: Apr 20, 2017
The ERP market continues to shift rapidly as adoption of cloud-based systems increases and vendors add capabilities. Check out the cutting edge of what vendors are bringing to market, and consider why SAP S/4HANA Cloud software is a leader in enterprise management, professional services, and marketing, as well as a private cloud deployment option.
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nucleus, research, erp, technology, value, matrix, sap
    
SAP
Published By: 8x8 Inc.     Published Date: Nov 10, 2016
For the 5th year in a row, 8x8 is a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. See what makes us different and why you should consider the cloud to expand or replace aging, inadequate business phone systems, meeting services, & contact center equipment.
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8x8 Inc.
Published By: Zebra Technologies     Published Date: Oct 01, 2018
The consistent and accurate identification of patients has long presented a challenge for healthcare organizations across the globe. Why? Because the process of patient identification remains largely manual and persists across the entire patient journey. As such, it is highly prone to errors and can lead to serious patient harm. Automated patient identification systems are essential to correcting this long-standing problem and improving the health and well-being of patients as well as protecting the integrity of the healthcare system.
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Zebra Technologies
Published By: Workday APAC     Published Date: Apr 11, 2019
How do some of the world’s biggest organizations transform their global HR operations? The five companies profiled in this eBook made their HR transformation journeys in very different ways, but they all arrived at the same destination—a single system that streamlines processes and boosts engagement across the entire organization. Read now to get their stories.
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Workday APAC
Published By: 3D Systems     Published Date: May 15, 2019
Investment casting is a precise manufacturing methodology that delivers value across industries, from mechanical, automotive and aerospace parts to intricate dental work, jewelry and sculpture. For centuries the trade-off for smooth and accurate investment casted parts has been high costs and long casting pattern lead times. Now the evolution of parts is accelerating dramatically in many industries resulting in shorter product life cycles and lower volumes of casted parts between cycles. Waiting for tooling for obsolete parts for aging aircraft also mean delays for aircraft to be repaired, costing time and money. Demand for faster foundry production is increasing in all industries and foundries need to be ready to respond. To find out how 3D Sysytems can help your business, download this eBook today.
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3D Systems
Published By: 3D Systems     Published Date: May 15, 2019
La microfusione è un'accurata metodologia di produzione che fornisce valore aggiunto a vari settori, dalle parti meccaniche, ai componenti per automobili e aerospaziali, fino agli intricati modelli per prodotti odontoiatrici, gioielli e sculture. In passato la produzione di parti microfuse lisce e accurate comportava costi elevati e tempi lunghi di consegna legati ai modelli di fusione. Oggi l'evoluzione delle parti sta accelerando drasticamente in molti settori industriali, con conseguente riduzione dei cicli di vita dei prodotti e dei volumi di parti fuse tra un ciclo e l'altro. L’attesa di stampi per realizzare parti obsolete di aerei più vecchi significa anche ritardi nella riparazione degli aerei, con conseguenti costi di tempo e denaro. La domanda di una produzione di fonderia più rapida è in aumento in tutti i settori industriali e le fonderie devono essere pronte a rispondere.
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3D Systems
Published By: 3D Systems     Published Date: May 15, 2019
Le moulage à modèle perdu est une méthode de fabrication précise qui apporte de la valeur ajoutée dans tous les secteurs, des pièces mécaniques, automobiles et aérospatiales aux traitements dentaires, bijoux et sculptures complexes. Pendant des siècles, les pièces coulées lisses et précises ont été obtenues au prix de coûts élevés et de longs délais de modèles de moulage. À présent, l'évolution des pièces s'accélère de manière spectaculaire dans de nombreux secteurs, ce qui se traduit par des cycles de vie des produits plus courts et des volumes de pièces moulées plus faibles entre les cycles. L'attente de l'outillage pour les pièces obsolètes destinées aux avions vieillissants entraîne également des retards dans leur réparation, ce qui coûte du temps et de l'argent. La demande d'une production en fonderie plus rapide augmente dans tous les secteurs et les fonderies doivent être prêtes à réagir.
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3D Systems
Published By: 3D Systems     Published Date: May 15, 2019
Feinguss ist eine präzise Fertigungsmethode, die in vielen Branchen für Werthaltigkeit sorgt – von mechanischen Teilen in der Automobil-, Luftund Raumfahrtindustrie bis hin zu aufwendigen Zahnbehandlungen, Schmuck und Skulpturen. Jahrhundertelang waren hohe Kosten und lange Vorbereitungszeiten für Gussmodelle die Voraussetzung für einwandfreie und hochwertige Feingussteile. In vielen Branchen erfolgt die Entwicklung neuer Teile inzwischen drastisch schneller. Dies ermöglicht verkürzte Produktlebenszyklen und kleinere Produktionsmengen für Gussteile zwischen den einzelnen Zyklen. Es kostet Zeit und Geld, wenn sich Reparaturen an alternden Flugzeugen verzögern, weil Werkzeuge für verbrauchte Teile erst nach langen Wartezeiten verfügbar sind. Der Bedarf an schneller verfügbaren Gießereiprodukten nimmt in allen Branchen zu, und Gießereien müssen in der Lage sein, auf die verstärkte Nachfrage zu reagieren.
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3D Systems
Published By: 3D Systems     Published Date: Aug 29, 2019
As a mold maker, you have probably experienced challenges with your current software including working with multiple solutions, inefficient mold design capabilities, poor technical support and many more. By switching to an integrated CAD/CAM software that’s dedicated for mold design and manufacturing, you can reduce delivery times, improve tool quality and gain a competitive advantage. Download this whitepaper to learn more about why you need an integrated solution, as well as the key elements to look for in a CAD/CAM solution.
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cad cam, cad/cam, cad/cam software, cad software, cam software, mold, mold design, mold design software, injection molding, injection mold, injection mould, injection moulding, injection mold design, plastic mold design, cad cam software, milling, machining, tooling, electrode, cimatron
    
3D Systems
Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay, chinese wallets, mobile payments, international payment solutions, international payment systems, payments, online payments, omnichannel commerce
    
Global Payments
Published By: IBM APAC     Published Date: Jul 19, 2019
AI applications and especially deep learning systems are extremely demanding and require powerful parallel processing capabilities. IDC research shows that, in terms of core capacity, a large gap between actual and required CPU capability will develop in the next several years. IDC is seeing the worldwide market for accelerated servers grow to $25.6 billion in 2022, with a 31.6% CAGR. Indeed, this market is growing so fast that IDC is forecasting that by 2021,12% of worldwide server value will be from accelerated compute. Download this IDC report to find out why organizations like yours will need to make decisions about replacing existing general-purpose hardware or supplementing it with hardware dedicated to AI-specific processing tasks.
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IBM APAC
Published By: Vision Solutions     Published Date: Aug 26, 2014
This executive overview aims to detail how systems migrations are inevitable through upgrades, but business downtime isn't.
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systems migrations, business downtime, system migration, business continuity, vision solutions
    
Vision Solutions
Published By: IBM APAC     Published Date: Jun 07, 2017
The analytics tools you’ve come to rely on probably haven’t kept pace with this rapid change, and may now be less effective. Systems may not be nimble enough to follow customer journeys across channels and time. Different platforms in different departments can’t talk to each other, so reporting is slowed. And it’s difficult to take proactive steps when your view of the total customer experience is a little blurry. Download this white paper to find out more.
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customer experience, analytics, analytics tools, customer analytics, customer experience management
    
IBM APAC
Published By: ServiceNow     Published Date: Oct 18, 2013
Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.
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technology, service automation, it workload, it infrastructure, service consolidation, it globalization, managing service relationships, consumerized service experience, e-commerce, controlling it systems, management database, service applications, customer satisfaction, enterprise it cloud, servicenow, consumerization of it
    
ServiceNow
Published By: Hyland Software     Published Date: Jun 16, 2016
To support a more robust exchange of health information across multiple systems and care settings, HIT must embrace future-state technology: A single data management solution built on a single platform that stores all content in its native format in a single archive.
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healthcare, technology, information technology, solutions, best practices, business management, process management, content management
    
Hyland Software
Published By: Hyland Software     Published Date: Aug 24, 2016
This white paper puts Wake Forest Baptist Medical Center's experience with EMR on display.
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Hyland Software
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