tech support

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Published By: Epson     Published Date: Jun 22, 2018
Imaging technology has dramatically aff ected the experience of K-12 teaching and classroom dynamics. From a time when the primary ways to relay information were verbal, via a blackboard or overhead projector, to the current array of computers, tablets, fl at screens and projectors – deciding what to select can be complicated. Today there is a lot of focus on fl at panels and projectors. However the big dilemma isn’t which technology to select, but how to support the right visual environments that help teachers teach and students learn. Whether the pedagogical style is sage on a stage, guide by the side, fl ipped classrooms, display-based or constructivist, getting everyone on the same page and keeping focus are key components in supporting student comprehension.
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Epson
Published By: Skillsoft     Published Date: Mar 03, 2015
This study looks at how organizations connect learning to business priorities, create development programs that impact every stage of the employee lifecycle, and utilize technology to support learning initiatives. It also examines the business impact of building learning capability and running effective learning programs.
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business strategies, development programs, employee lifecycle, technology integration, performance management, employee performance, leadership bench strength
    
Skillsoft
Published By: Skillsoft     Published Date: Mar 03, 2015
With smartphones and tablets becoming more commonplace in enterprise environments, the interest in mobile learning is growing. Many organizations see the promise of mobile learning, but actual implementations are still relatively rare. Is now the time to take the plunge into mobile learning? Is your organization prepared? It’s important for organizations to focus on some basic issues before making this important decision.
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skillsoft, development, programs, processes, business management, mobile learning, corporate education, courses, courseware, technology, resources, access, devices, support
    
Skillsoft
Published By: Skillsoft     Published Date: Mar 03, 2015
The face of corporate learning has changed. It is no longer possible to develop your human capital with a single approach. Today’s corporate environment calls for out-of-the-box thinking, incorporating the advantages of many types of learning to benefit your company’s single biggest investment: your people. This handy guide will help you navigate the growing number of learning solutions and equip you with eight must-ask questions as you develop your learning program.
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skillsoft, development, programs, processes, business management, elearning, corporate education, courses, courseware, technology, resources, access, devices, support, mobile, video, content, on-demand, build, buy
    
Skillsoft
Published By: VMware AirWatch     Published Date: May 18, 2016
A Google Trends search for “BYOD” reveals it is a fairly new term, appearing in news publications for the first time in late 2011. BYOD is one part of a much larger, deeper-rooted trend: The consumerization of IT, which can be traced back to the early 2000s. Around that time, most everyone had a personal computer, which enabled them to work from home after hours – and to realize the benefits of using the devices that they had carefully chosen and were comfortable using, rather than the corporate devices their IT departments had issued them. BYOD and the consumerization of IT continued to grow as devices became cheaper and more connected. Where IT leaders were once solely concerned with reining in all the unapproved devices accessing the corporate network, a recent Intel and readwrite report that shows 49 percent of U.S. IT managers “strongly agree that BYOD improves worker productivity.” The next era of BYOD has arrived, and IT departments are thinking about it as a strategic value-ad
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productivity, best practices, business intelligence, business management, information technology, device support, device management, content management
    
VMware AirWatch
Published By: Sitecore     Published Date: Mar 03, 2016
Customers are tired of brand interactions that don’t take into account their needs, wants, and desires. Providing content that really hits the mark—every time—requires marketers to develop a whole new mindset. One that begins and ends with the customer journey and the technology needed to support it.
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Sitecore
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
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art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y, interactive chat agent, @aquila’s miq interactive, atg, nextit, e-commerce solutions
    
Art Technology Group, Inc
Published By: QuinStreet     Published Date: Feb 05, 2009
This white paper details how Web 2.0 technologies support business strategies by improving efficiency and productivity as well as harnessing knowledge through collaboration. They also reduce IT costs by simplifying integration and improving IT administration and maintenance.
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quinstreet, web 2.0, social computing technologies, erp applications, enterprise applications, technology applications
    
QuinStreet
Published By: WebEx     Published Date: Apr 02, 2009
Sales organizations are always looking for ways to boost the performance of their sales teams by making them more effective in the sales process. Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members, and develop better visibility into their sales pipeline. Today, sales organizations are increasingly embracing real-time Web collaboration tools or Web Meetings to complement their sales processes because these tools can greatly enhance sales productivity and reduce costs.
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webex, web collaboration, collaborative strategies, crm, sales force automation, sales cycles, sales processes, web meetings, lost revenue opportunities, sales managers, value proposition, communication tools, webex sales center, real-time web collaboration, it infrastructure
    
WebEx
Published By: WebEx     Published Date: Apr 02, 2009
The business of taking care of remote hardware and software has never been bigger:-Managed systems and services for retail, point of sale, hospitality, and other distributed operations are a hot growth area.- Enterprise help desks manage an increasingly dispersed array of hardware and software.- Enterprise software providers are moving to managed services and other value added support offerings to preserve margins in the face of increasing price pressure.
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webex, virtual support networks, virtual support network, vsn technology, standard remote management, it server management, local area network, lan, firewall, virtual private network, vpn, security, support costs, isdn, wifi, slas, tco
    
WebEx
Published By: WebEx.     Published Date: Apr 03, 2009
Sales organizations are always looking for ways to boost the performance of their sales teams by making them more effective in the sales process. Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members, and develop better visibility into their sales pipeline. Today, sales organizations are increasingly embracing real-time Web collaboration tools or Web Meetings to complement their sales processes because these tools can greatly enhance sales productivity and reduce costs.
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webex, web collaboration, collaborative strategies, crm, sales force automation, sales cycles, sales processes, web meetings, lost revenue opportunities, sales managers, value proposition, communication tools, webex sales center, real-time web collaboration, it infrastructure, webinars & web conferencing
    
WebEx.
Published By: Quinstreet - Infosec     Published Date: Jun 11, 2012
There are wide variations in the level of SIEM technology support for specific use cases, so understanding them is a prerequisite for selecting the best product in a given situation
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Quinstreet - Infosec
Published By: iCIMS     Published Date: Dec 09, 2013
Learn more about the rise of mobile technology and how to build a recruitment strategy to support it in this complimentary ebook published by iCIMS Hire Expectations Institute.
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icims, mobile, mobile hr, talent, new hire, new talent, online behavior, talent acquisition, hiring, hr management
    
iCIMS
Published By: Kaseya     Published Date: Aug 25, 2014
Although providing significant business benefits, recent technological advances in mobility, cloud computing and big data have also dramatically complicated the task of managing IT resources. Mitigating the challenges associated with these technologies allows IT organizations to satisfy existing SLAs and leverage technology to support innovative new services which are designed to improve productivity, collaboration and customer satisfaction. Download now to learn about Kaseya's solutions!
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kaseya, hybrid it, business, big data, cloud, slas, technology
    
Kaseya
Published By: Silver Peak     Published Date: Jun 24, 2013
Background and Goals of the 2013 Application and Service Delivery Handbook Throughout the 2013 Application and Service Deliver Handbook, the phrase ensuring acceptable application and service deliver will refer to ensuring that the applications and services that an enterprise uses: Can be effectively managed Exhibit acceptable performance Incorporate appropriate levels of security Are cost effective
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application, service delivery, cost effective, security, technology, encryption, supporting chatty protocols, transmitting files, cloud computing
    
Silver Peak
Published By: Intralinks     Published Date: Jan 16, 2015
As the tide of data continues to rise, the burden of protecting sensitive data and preventing security breaches can be crushing. This Forrester TechRadar ™: Data Security report provides a framework for developing a long-term approach to keeping your organization’s information secure. This TechRadar evaluates 20 of the key traditional and emerging data security technologies that can be used to support the key recommendations and best practices of Forrester’s Data Security and Control framework. Key Contents: - Why the Future of Data Security Matters - Why Do These 20 Technologies Appear in the TechRadar?- Most Tech is Still in the Early Stages
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data security, sensitive data, secure information, control framework
    
Intralinks
Published By: Intralinks     Published Date: Jan 16, 2015
The increased mobility of the workforce is changing the way we work. Business users want the flexibility to share and collaborate on content that drives their business while IT needs to ensure the security of that data, no matter where it goes. An effective enterprise collaboration solution must consider people, processes and technologies to be effective, but where to begin? This comprehensive Buyer’s Guide offers guidance on how to develop your organization’s requirements with regard to: Risk management – avoiding data breaches and loss of information that can result in non-compliance Business productivity - allowing for secure collaboration while enabling teams to work anywhere on any device IT efficiency - supporting the full breadth of external business content requirements while integrating with existing applications and protocols This Buyer’s Guide offers a holistic approach for your evaluation process by examining the granular aspects of enterprise file sharing, as well as i
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collaboration solutions, risk management, business productivity, it efficiency, business users
    
Intralinks
Published By: LogMeIn     Published Date: Sep 04, 2013
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn.
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5 tips for customer service, customer experience, improving customer experience, logmein, rescue, support desk, technical support, customer experience management, customer experience/engagement
    
LogMeIn
Published By: LogMeIn     Published Date: Sep 04, 2013
This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers.
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support services, logmein, rescue, hdi research corner, service experience, technical support, satisfaction, organizational satisfaction, customer experience/engagement
    
LogMeIn
Published By: LogMeIn     Published Date: Sep 04, 2013
Organizations are implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals. Click here to find out how.
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service and support, customer support, imperative, technologies, online support, remote support, evolution of support, technical support, logmein, rescue, customer experience/engagement
    
LogMeIn
Published By: Adobe     Published Date: Apr 13, 2015
This Gigaom Research report aims to help technology decision-makers better understand: - What the modern workforce thinks it needs to succeed in this rapidly changing world of mobile-first communications and new work-collaboration technologies - How IT is supporting those needs and overall corporate objectives - If there are gaps between worker expectations and IT requirements, and how technology buyers can address them Download this Gigaom Research white paper to learn more.
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adobe, modern workforce, platform support, platform productivity, it support, work-collaboration technologies
    
Adobe
Published By: Adobe     Published Date: Apr 13, 2015
This Gigaom Research study aims to help technology decision-makers better understand the role of IT in supporting the need for business agility and pace. In this report you will gain insight into: - How to increase business agility with the best tools for your workforce - Strategies to speed up new tool adoption so the workforce has a range of work tools that match different sorts of work activities and interactions - The shifting role of IT to create a technology landscape in which productivity and innovation flourish Download this Gigaom Research white paper to learn more.
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adobe, it tools, modern workforce, business agility, it productivity
    
Adobe
Published By: Actiance, Inc.     Published Date: Nov 13, 2014
The overall archiving market was $1.76 billion in 2013 and is expected to grow at an 11.4% compound annual growth rate (CAGR) through 2019. EIA is emerging as a commonly used technology underpinning for higher-level use cases supporting compliance, information governance, e-discovery and historical preservation of data. Read the report now and learn more!
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actiance, gartner, magic quadrant, enterprise information archiving, cagr, eia, compliance, e-discovery
    
Actiance, Inc.
Published By: VMware SD-WAN by VeloCloud     Published Date: Dec 19, 2014
Delivering combination of real time voice, video, and data is bandwidth intensive and requires complex network configuration to ensure the delivery of these time sensitive applications. Download this paper to learn the recent WAN technology trends to enable companies to roll out and support UC without the cost and complexity of traditional WAN.
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velocloud, cloud-delivered, wan, real time video, bandwith
    
VMware SD-WAN by VeloCloud
Published By: Netsuite DWASF Leads Display Q1 2015     Published Date: Jan 30, 2015
As the pace of innovation accelerates, many companies find it challenging for their IT to support the changing needs of the business. To maintain relevance and drive growth, companies must innovate – and need flexible, agile technology to support them. The pressure is on IT to lower cost, and at the same time support growth. This white paper explores the challenges facing IT and how to evolve an IT architecture to support the modern business, and presents new strategies to modernize IT.
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cloud erp, evolving business needs, innovation, it architecture, modernize it
    
Netsuite DWASF Leads Display Q1 2015
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