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Published By: IBM     Published Date: Sep 04, 2014
This IDC Technology Spotlight paper takes a look at why Email remains the primary mode of communication in business today. While there is prevalent speculation that social software and other real-time communications applications will replace email, email nevertheless remains a stalwart in business operations. In addition, as relationships across all business communication channels continue to be redefined, innovative modes and methods of communication are emerging. As a result, locating the right data and information at the right time — while still critical — becomes increasingly complex. IDC expects that organizations will use social software, such as Notes and Domino 9x Social Edition, to complement existing tools and address these business needs for the foreseeable future.
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ibm, collaboration, email communication, real time communication, business communication, social software
    
IBM
Published By: KANA®, A Verint® Company     Published Date: Aug 14, 2014
In the words of Forrester Research Inc's Senior Analyst, David Aponovich, "the time is now to reinvent yourself to operate in a digital, connected, omnichannel world where the customer has more information, more choice, and is demanding better and more personalized service and support. Hear why he anticipates that 'Consumers are going to slide with the businesses that best deliver these things in the most effective and personal way.
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kana, forrester, omnichannel, consumer, personalized service, support, customer service
    
KANA®, A Verint® Company
Published By: IBM     Published Date: Aug 06, 2014
Point-of-sale (POS) data can yield pertinent and timely information including which products are selling, when they are selling and where. Companies that can quickly and aggressively employ this information gain valuable advantages over their competitors.
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ibm, retail, relational solutions, power, demand data, data, point-of-sale
    
IBM
Published By: Egencia     Published Date: Aug 04, 2014
Today's tech-savvy travelers expect their companies to offer up the same kinds of tech tools they use for their own personal travel. At the same time, corporations face an ever-growing need for reliable data and information about traveler habits, spend, location and more. The right tools build program credibility-both with travelers and the C-suite.
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egencia, modern travel management, business travel, managing expenses, travel dollars, travel policy, technology
    
Egencia
Published By: Citrix     Published Date: Jul 25, 2014
Android, iOS and Windows-based mobile devices—including smartphones, tablets and everything in between—have transformed enterprise computing, providing new mobility and flexibility for people and IT. At the same time, they compound the challenge of maintaining effective security and privacy of business information. Read this Citrix technical how-to guide—updated for Android 4.4, iOS 7.1, and Windows Phone.
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enterprise information, secure, android, apple ios, microsoft window tablets, flexibility
    
Citrix
Published By: IBM     Published Date: Jul 09, 2014
To gain fast access to patient records, Kochi Medical School Hospital in Japan struggled to use aging mobile devices that were unreliable and expensive to repair. Read the case study to learn how the hospital used IBM Mobility Services and desktop cloud to deploy hundreds of mobile devices at a lower per-device cost in a security-rich cloud environment. IBM helped the hospital achieve anywhere, anytime access to patient records; maintain the confidentiality of patient medical information; improve patient care coordination; and increase staff productivity.
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ibm, mobile computing, mobile computing system, cloud services, productivity, technology services, cloud platform, mobility
    
IBM
Published By: Intacct Corporation     Published Date: Jun 18, 2014
In the last few years, the demands on the finance department—from real-time reporting to global consolidation—have increased significantly. At the same time, the choices for accounting and financial software have become much more complex. How do you begin to research, evaluate, and select the right software for your business? Download the 2015 Buyer's Guide to Accounting and Financial Software and discover: • Why most financial software systems hinder your ability to get good financial information • The six key questions you need to ask before considering a move to a cloud-based financial solution • Why the process for evaluating software is different for cloud solutions – and the seven SLA must-haves you should get in writing Get all the facts for a successful buying journey!
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intacct corporation, accounting and financial software, roi, auditing, e-commerce
    
Intacct Corporation
Published By: Dropbox for Business     Published Date: Jun 09, 2014
Not so long ago, the office was the only place you could work. But when smartphones and tablets came along, the only thing holding us back from getting work done anywhere, any time was having access to our data. That led to the creation of a whole new class of solutions designed to keep files current across our rapidly proliferating fleets of devices — through a technology known as ‘sync.’ All of a sudden, getting a file from your work laptop to your iPad became as simple as clicking “Save.” So it’s no surprise that 55% of information workers in North America and Europe who use a tablet at work are using file sync and share tools.
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dropbox, file sync, data, technology, sync
    
Dropbox for Business
Published By: Interactive Intelligence     Published Date: Apr 23, 2014
In a contact center environment, real-time analytics provide the live information needed to respond to difficult situations before a customer, a sale, or an opportunity is lost. Scott Bakken and David Patchen from MainTrax and Brandon Rowe from Interactive Intelligence discuss how real-time analytics help your business operate at optimal levels and experience increased growth and reduced costs.
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interactive intelligence, real time speech analytics, contact centers, data centers, real time analytics, productivity, revenue, retention rates
    
Interactive Intelligence
Published By: IBM     Published Date: Mar 04, 2014
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
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business operations, business process management, bpm, process automation, smarter process, banking, financial services, business process automation
    
IBM
Published By: IBM     Published Date: Feb 10, 2014
Working with BrightStar Partners, an Avnet Services company, and IBM, the PDZA team has developed a new analytics solution that combines real-time weather data with ticket sales and attendance information to help forecast visitor numbers much more accurately than ever before.
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ibm, brightstar, business analytics, software, ibm cognos business intelligence, data management, data warehousing, operational efficiency
    
IBM
Published By: Avalara     Published Date: Jan 28, 2014
Sales tax compliance and the CFO: What automation means for risk management conveys why it’s time C-level executives should take a closer look at how sales tax is managed within their organizations. This report highlights what finance and accounting professionals know (and don’t know) about managing sales tax, and more importantly, why risk of non-compliance is more important in this legislative climate. This report draws upon a recent study by Wakefield Research, which investigates what leading and emerging companies in the U.S. know about sales tax compliance — and, more importantly — what the accounting and finance professionals in the trenches are doing to safeguard their organizations from potential audits and accounting pitfalls. Download this White Paper for more information.
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sales tax, tax liability, internet sales tax, best practices
    
Avalara
Published By: GeoTrust     Published Date: Jan 17, 2014
Analytics can be a powerful tool, so now is a great time to learn more about web metrics. Use this guide to understand the basics of what web analytics are and why they’re important, what metrics you should track, and how you can use this information to optimize your site and encourage customers to visit often and buy more
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web analytics, tracking, e-commerce, optimization, web site, geotrust true, geotrust, ssl certificates
    
GeoTrust
Published By: uberVU via HootSuite     Published Date: Jan 17, 2014
In the era of social media, social selling isn’t a revolution — it’s just common sense. Today’s highly informed buyers need salespeople who can provide relevant knowledge and help them tackle business challenges. Social selling practices will enable your reps to connect with prospects at the right time, with the right information, and close deals fast.
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social media, social media management, enterprise, hootsuite, executives, social selling, sales
    
uberVU via HootSuite
Published By: Intacct     Published Date: Jan 08, 2014
In the last few years, the demands on the finance department—from real-time reporting to global consolidation—have increased significantly. At the same time, the choices for accounting and financial software have become much more complex. How do you begin to research, evaluate, and select the right software for your business? Download the 2015 Buyer's Guide to Accounting and Financial Software and discover: • Why most financial software systems hinder your ability to get good financial information • The six key questions you need to ask before considering a move to a cloud-based financial solution • Why the process for evaluating software is different for cloud solutions – and the seven SLA must-haves you should get in writing Get all the facts for a successful buying journey!
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intaact, financial software, global consolidation, cloud, roi of cloud computing
    
Intacct
Published By: IBM     Published Date: Jan 02, 2014
Business users need a simple but powerful way to navigate through data and find the insights to make timely, critical business decisions. Unfortunately, many users have become frustrated at their inability to quickly access and analyze the information they require. This data typically includes a combination of personal and corporate data locked in various enterprise systems. It exists in different formats and can be hard to analyze, change or share — making it difficult for people to get fast answers to business questions.
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ibm, cognos insight guide, navigating data, interactivity, analytic functionality, enterprise analytics, personal analytics, customer service
    
IBM
Published By: Collaborative Consulting     Published Date: Dec 20, 2013
Collaborative helped a research company transitioning to commercialization identify critical timelines, tasks, milestones and resources required to bring a new drug to market. As part of the project, leaders were given the information and tools they needed and the business began building the strong foundation necessary for a successful launch.
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collaborative consulting, biotech organization, case study, launch strategy, biotech company, infrastructure, tailored segment, particular market
    
Collaborative Consulting
Published By: Bitium     Published Date: Dec 09, 2013
As enterprises large and small shift their information to the cloud, an explosion of SaaS tools are making it easier than ever for employees to collaborate and innovate. Much of this sharing is being done across time zones and physical locations, by workers who are telecommuting, working in shared or public spaces, and from open networks. Information is stored on central, third-party servers that are accessible across the company and the world by anyone with an internet connection. As a result, online security is increasingly being pushed to the forefront as a major corporate expense. Yet, 89% of the global information workforce lack clarity on how security applies to the cloud. “Data is suddenly everywhere, and so are the number of people, access points and administrators who can control – or worse, copy – the data." Please download the white paper to learn more.
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single sign on, sso, identity as a service, idaas, access and identity management, identity access management, password management, password manager
    
Bitium
Published By: Oracle     Published Date: Nov 27, 2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing.
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sales, mobility, technology, sales process, relationship management, collaboration, business analytics
    
Oracle
Published By: Oracle     Published Date: Nov 14, 2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing.
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sales, mobility, technology, sales process, relationship management, collaboration, business analytics
    
Oracle
Published By: IBM     Published Date: Nov 12, 2013
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
Tags : 
business operations, business process management, bpm, process automation, smarter process, banking, financial services
    
IBM
Published By: TIBCO     Published Date: Nov 11, 2013
Unable to access the data you need? Lack of real-time information? Technology preventing fast execution of changing business strategy? These are just some of the clues you are probably spending more on integration than necessary.
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tibco, mobile strategy, integration, technology, best practices, inefficient integration, platform, business strategy
    
TIBCO
Published By: Emulex Corporation     Published Date: Nov 07, 2013
How long did it take to get a permanent fix for your last network problem? Too long? Even worse, did you fall short of actually getting one? If so, it’s not surprising. But because of network visibility problems, chances are good that your organization is leaking real money in network and business downtime. You can’t manage and protect what you can’t see. While many hundreds of network monitoring tools exist, organizations today know surprisingly little about the traffic on their missioncritical high-speed networks. It takes them so long to fix network problems that the business suffers while the seconds, minutes, and hours of downtime accumulate. This situation has never been ideal, but it is now becoming costlier than ever as we grow more dependent on networks to transact business. Download this Whitepaper for more information.
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network monitoring, network visibility, technology, endace, best practices
    
Emulex Corporation
Published By: Emulex Corporation     Published Date: Nov 07, 2013
Organizations don’t know what’s going on inside their networks, and that’s costing them real money. Deploying an intelligent recording fabric with guaranteed 100% packet capture, accuracy, and storage is fundamental to solving the problem. But how do you embrace the new paradigm? To get started, create a list of the system criteria that are mandatory to delivering reliable and complete visibility information to your engineers, so you can be sure their decision-making is on target. The impact of network performance problems on worker productivity has become a serious business risk. To mitigate it, organizations need to strategically embrace a network recording infrastructure that provides them with accurate, network-wide visibility. Only accurate visibility will empower them to slash maximum and mean response and repair times and keep network-reliant business applications and processes running. Download this Whitepaper for more information.
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network monitoring, network visibility, technology, endace, best practices
    
Emulex Corporation
Published By: Emulex Corporation     Published Date: Nov 07, 2013
An intelligent, searchable network monitoring fabric with 100% accuracy sounds pretty useful. But can you calculate a solid ROI to justify it? We all know intuitively that there are substantial bottomline benefits to reducing unplanned network downtime and improving the management of corporate risk. It follows that it also pays dividends to free up highly skilled Tier 1 and Tier2 engineers to resolve the most difficult and costly network issues. That way, you can use less expensive personnel to handle the more common, numerous, and easily resolvable problems. But justifying a network investment using soft, intuitive arguments like these alone often doesn’t suffice in an economic climate where budgets are closely guarded and business cases for procurements are mandatory. And depending on what industry you are in, the cost savings potential and payback will vary. Download this Whitepaper for more information.
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network monitoring, network visibility, technology, endace, best practices
    
Emulex Corporation
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