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Published By: Polycom     Published Date: Sep 04, 2012
Video enables public sector organizations to enable e-governance services and remote judicial applications and crisis management solutions in a richer and more collaborative environment.
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tele-health, enterprise video initiatives, business video applications, healthcare, video, telepresence
    
Polycom
Published By: Polycom     Published Date: Sep 04, 2012
This brief examines telepresence in every stage of the human justice process, demonstrating how this technology can not only make services more efficient and affordable, but also more accessible - and therefore more just.
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telepresence, video conferencing applications, video collaboration, justice system
    
Polycom
Published By: EMC Converged Platforms     Published Date: Jan 12, 2016
The importance of IT has never been greater. Companies are transforming their business models with digital technologies, leveraging emerging mobile and social platforms, and increasingly operating online. All of these developments are powered by IT innovation, while IT departments face challenges meeting the increasing demands of the business. Complexity in the data center has soared, causing IT administrative costs to skyrocket.
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vce, vblock, converged infrastructure, virtualization, cloud computing
    
EMC Converged Platforms
Published By: LiveAction     Published Date: Apr 26, 2019
In March of 2019, Sirkin Research was commissioned by LiveAction to identify the driving forces of network transformation and how the rapidly evolving network environment is impacting network professionals. It is well recognized that network transformations, such as SD-WAN, WiFi, and multi-cloud, edge computing among other trends, are creating a host of new challenges and opportunities for network operations. This research is based on responses from over 163 network and IT professionals in predominantly in enterprise organizations with at least $1 billion in revenue
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LiveAction
Published By: Jonckers     Published Date: Apr 11, 2011
This case study examines Adobe's globalization efforts in transforming traditional practices to global content value chains and outlines how Adobe's been able to do it successfully.
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jonckers, multilingual product content, value chain, machine translation, localization, adobe systems, global content value chain, gcvc
    
Jonckers
Published By: SAP     Published Date: Dec 04, 2015
Download this whitepaper to see how advanced technologies such as big data, cloud computing, mobile devices, and enterprise access to in-memory platforms, predictive analytics, and planning software can help CFOs make better and more sophisticated use of data, influence decisions, and take practical, timely action.
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finance function, finance, cfo, big data, cloud computing, mobile, in-memory platforms, predictive analytics
    
SAP
Published By: Pega     Published Date: Aug 12, 2016
Today’s banks are facing enormous pressures that include regulatory requirements, hefty penalties, increasing customer service demands, and ferocious competition from other financial institutions rapidly embracing customer-centric technology. Despite these challenges, banks can’t afford to scale down any efforts to ensure the highest standards of customer service
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pega, customer service, finextra, service requests, inquiry handling
    
Pega
Published By: 3D Systems     Published Date: Feb 28, 2019
Rewrite the rules of injection molding with 3D Systems thermoplastic additive manufacturing printers and materials. Selective Laser Sintering (SLS) technology is at the heart of a growing trend in mass custom manufacturing as well as functional prototyping. The right additive technologies, materials and finishes are transforming manufacturing. Digital-direct thermoplastic manufacturing offers exceptional quality while opening the door to novel design parameters not possible with injection molding. Thermoplastic additive manufacturing also bypasses the long lead time and up-front investment in injection molding tooling. If you measure your finished parts on the three dimensions: quality, time to market, and cost per cubic inch, in many situations industrial SLS offers a better total value proposition. 3D Systems offers a wide variety of 3D printable thermoplastics, engineered for a range of applications. Materials specialists, designers, and manufacturing engineers can collaborate on
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3D Systems
Published By: 3D Systems     Published Date: May 15, 2019
Selective Laser Sintering (SLS) technology is at the heart of a growing trend in mass custom manufacturing as well as functional prototyping. The right additive technologies, materials and finishes are transforming manufacturing. Digital-direct thermoplastic manufacturing offers exceptional quality while opening the door to novel design parameters not possible with injection molding. Thermoplastic additive manufacturing also bypasses the long lead time and up-front investment in injection molding tooling. If you measure your finished parts on the three dimensions: quality, time to market, and cost per cubic inch, in many situations industrial SLS offers a better total value proposition.
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3D Systems
Published By: MicroStrategy     Published Date: Aug 12, 2012
MicroStrategy Mobile Apps are transforming the Retail Industry by providing unprecedented insights into store operations,inventory,and customer satisfaction.
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microstrategy, mobile, apps, retail
    
MicroStrategy
Published By: Oracle     Published Date: Aug 08, 2013
Social media is transforming customer care and should be considered a strategic vehicle for delivering excellent customer experiences. A majority of social conversations are ‘noise’, however, there are topics that are relevant to different parts of the organization. When the topic is customer-service-related, most organizations are ill-equipped to deliver the level of support needed resulting in a splintered, disjointed customer experience. Get your free copy of “Customer Care in a Social World” whitepaper where you will learn: • Three qualifications needed for a social-enabled contact center • To identify the stage of social-enablement for your contact center
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customer care, social world, oracle, crm, social media
    
Oracle
Published By: Oracle     Published Date: Aug 15, 2013
Social media is transforming customer care and should be considered a strategic vehicle for delivering excellent customer experiences. A majority of social conversations are ‘noise’, however, there are topics that are relevant to different parts of the organization. When the topic is customer-service-related, most organizations are ill-equipped to deliver the level of support needed resulting in a splintered, disjointed customer experience. Get your free copy of “Customer Care in a Social World” whitepaper where you will learn: • Three qualifications needed for a social-enabled contact center • To identify the stage of social-enablement for your contact center
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customer care, social world, oracle, crm, social media
    
Oracle
Published By: Akamai Technologies     Published Date: Jul 02, 2019
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access management (CIAM) solutions to scale their loyalty programs, improve user experience, and maximize ROI. In this paper, we identify the challenges associated with transforming, expanding, and scaling customer loyalty and rewards programs and related membership initiatives, and present solutions based on real-world case studies from four industries. We explore the requirements for an enterprise-grade CIAM solution and address related issues such as build vs. buy and CIAM vs. IAM. By examining four diverse case studies — and the resulting identity management solutions that were implemented by the respective companies — this paper provides valuable insight for any enterprise wishing to expand or uplift its customer loyalty program to meet membership needs in the age of the consumer.
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Akamai Technologies
Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
Discover the best practices from HPE’s IT Advisory Consulting Services for migrating and transforming applications in Hybrid IT by capitalizing on innovative platforms, modern application architectures, agile development tools and proven methodologies. There are a number of challenges our customers face when migrating and transforming applications for a Hybrid IT environment. This guide provide proven strategies and application approaches that can help them understand and reduce risks and complexity
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
IT services such as mobile devices, smart applications and cloud-based services are transforming the way we live, work and communicate. Global technology services and businesses are embracing digital transformation, introducing Intelligent Spaces to unleash worker productivity and accelerate the pace of business. The workplace plays a critical role in an organization’s digital transformation. Forward-looking organizations recognize that you can’t build a digital business without building a digital workplace.
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Hewlett Packard Enterprise
Published By: IBM APAC     Published Date: May 18, 2017
Technological advances are transforming the way we connect, disrupting the status quo and creating huge turbulence. Industries are converging, and new opportunities and threats are emerging, as never before. So how are CIOs managing their way through the mayhem? In the first installment of our latest C-suite Study, we interviewed 5,247 top executives to find out what they think the future holds and how they’re positioning their organizations to prosper in the “age of disruption.” This report delves more deeply into the views of the 1,805 CIOs who contributed to our research – and what the IT gurus of the most successful enterprises do differently.
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insights, technology, cios
    
IBM APAC
Published By: Juniper Networks     Published Date: Oct 25, 2017
As IT becomes the cloud, and ever more central to business success, projects to transform the IT systems, and more specifically the data center, have become strategic and a competitive differentiator. A crucial piece of the data center transformation puzzle, and one which is too often left until the end, is the network. As the central nervous system of the data center, its transformation must be an integral part of the entire data center transformation project.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Juniper Networks
Published By: Adobe     Published Date: Oct 30, 2014
This guide aims to help transform your email marketing strategy into a money-making machine
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a guide to email marketing, transforming email marketing, email marketing tactics, email marketing, content management systems, interactive marketing, marketing software, web analytics
    
Adobe
Published By: Smart Technologies     Published Date: Dec 11, 2015
How can IT become an asset in transforming an organization’s ability to embrace Collaboration? This whitepaper summarizes IT’s role in enabling collaboration, including best practices and key actions an IT team should consider.
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collaboration, culture, communication
    
Smart Technologies
Published By: Evariant     Published Date: Apr 03, 2017
Health systems must capitalize on every patient and consumer interaction—from fielding the first inquiry to actively supporting proactive health, ongoing care, and recovery—to achieve a “trusted provider” status in the eyes of consumers and patients. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn why sophisticated health systems are transforming yesterday’s call center into tomorrow’s engagement center.
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patient engagement, call center, improved care continum
    
Evariant
Published By: IBM APAC     Published Date: Sep 25, 2017
Industry convergence is collapsing the barriers between formerly distinct industries. According to “Redefining Connections: Insights from the Global C-suite Study – The CIO Perspective,” produced by the IBM Institute for Business Value, CIOs believe this is the biggest trend transforming the business arena.
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organizational security, site security, communication security, application security, database security, software licensing, installation
    
IBM APAC
Published By: IBM APAC     Published Date: Sep 25, 2017
It is no secret that customer expectations have changed considerably in recent years. What’s remarkable is the gap between the experience customers want and the experience they actually get. That gap is playing a larger role in whether a customer stays your customer, or decides to go somewhere else.
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customer experience, digital perforamnce, it performance, digital experience, digital experience monitoring
    
IBM APAC
Published By: Cisco and NVIDIA Corporation     Published Date: Jun 13, 2019
Organizations are digitally transforming to take advantage of new ways of working. Download this infographic to learn how.
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Cisco and NVIDIA Corporation
Published By: Dell Server     Published Date: Aug 08, 2018
Transforming IT to meet the emerging requirements of a rapidly advancing digital economy is a priority for most companies today. Market economies and quickly evolving digital interactions are driving new and increasing demands on IT infrastructure for organizations of all kinds – from small businesses to enterprises to public institutions. IT requirements to support a variety of digital use paradigms (personal devices, IoT, VMs, VDI) are changing quickly, and organizations need to respond in order to be competitive in this evolving digital world. The latest generation of PowerEdge servers powered by Intel® Xeon® Platinum processors can deliver differentiated business agility over older-generation infrastructure. IDC asserted that updating servers can help businesses deploy applications up to 22 percent faster and improve application performance up to 29 percent over outdated infrastructure. Intel Inside®. New Possibilities Outside.
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Dell Server
Published By: Dell EMC & Intel     Published Date: Dec 12, 2018
After completing the largest private technology merger in history, Dell EMC recognised the need to become more agile and innovate faster. As part of its digital transformation and modernisation efforts, Dell EMC innovators decided to think and act more like a software company.
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Dell EMC & Intel
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