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Published By: Mitel     Published Date: Dec 19, 2016
As a professional with influence over the customer experience your business provides to your customers, you likely have a sense of which organizations are getting it right, whether they're your direct competitors or sources of inspiration in another line of business. While you can try to mimic, replicate or establish your own benchmarks to measure against based on these success stories, there's nothing more valuable than hearing how it's done directly from the pros. Check out our free e-booklet to learn from six companies that transformed their digital customer experience and saw measurable results in customer satisfaction, operational costs, employee productivity, and more.
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customer experience, sms, email, web chat, social media, mobile
    
Mitel
Published By: Carbonite     Published Date: Aug 02, 2017
As concerns over cloud security fade, they’ve been replaced by a new fear: the pain of migration.1 Failed migrations are forcing businesses to second-guess moving to the cloud. But the ability to migrate to new platforms is essential for businesses seeking agility in competitive markets. Here are five common mistakes you should avoid to ensure successful, non-disruptive migration from any source to any target
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cloud migration, non-disruptive migration, cloud
    
Carbonite
Published By: Carbonite     Published Date: Oct 04, 2017
As concerns over cloud security fade, they’ve been replaced by a new fear: the pain of migration. Failed migrations are forcing businesses to second-guess moving to the cloud. But the ability to migrate to new platforms is essential for businesses seeking agility in competitive markets. Here are five common mistakes you should avoid to ensure successful, non-disruptive migration from any source to any target.
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migration mistakes, operations, dependencies, expectation setting, contingency planning
    
Carbonite
Published By: Epicor     Published Date: Aug 18, 2017
More than ever, businesses are considering a cloud solution for their enterprise resource planning (ERP) deployment over an on-premises system. Cloud technology appeals to these companies because updates and fixes occur automatically with little or no effort from internal IT staff, and because cloud-based solutions provide access to real-time data from anywhere. Employees want tools that make it easier for them to complete everyday tasks and make informed decisions that help the business grow. Aberdeen’s research report, “Top Performers Know It’s Time to Migrate to Cloud ERP: Here’s Why and How,” uncovers the reasons successful companies are choosing cloud over on-premises ERP models. Download this SmartBite for a quick look at the report’s highlights.
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erp software, enterprise resource planning software, saas, cloud erp, epicor erp
    
Epicor
Published By: Epicor     Published Date: Sep 20, 2017
More than ever, businesses are considering a cloud solution for their enterprise resource planning (ERP) deployment over an on-premises system. Cloud technology appeals to these companies because updates and fixes occur automatically with little or no effort from internal IT staff, and because cloud-based solutions provide access to real-time data from anywhere. Employees want tools that make it easier for them to complete everyday tasks and make informed decisions that help the business grow. Aberdeen’s research report, “Top Performers Know It’s Time to Migrate to Cloud ERP: Here’s Why and How,” uncovers the reasons successful companies are choosing cloud over on-premises ERP models. Download this SmartBite for a quick look at the report’s highlights.
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Epicor
Published By: Epicor     Published Date: Aug 15, 2018
More than ever, businesses are considering a cloud solution for their enterprise resource planning (ERP) deployment over an on-premises system. Cloud technology appeals to these companies because updates and fixes occur automatically with little or no effort from internal IT staff, and because cloud-based solutions provide access to real-time data from anywhere. Employees want tools that make it easier for them to complete everyday tasks and make informed decisions that help the business grow. Aberdeen’s research report, “Top Performers Know It’s Time to Migrate to Cloud ERP: Here’s Why and How,” uncovers the reasons successful companies are choosing cloud over on-premises ERP models. Download this report from Aberdeen Group and discover the compelling reasons more companies are choosing the cloud for their ERP platform.
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erp software, enterprise resource planning software, saas, cloud erp, epicor erp
    
Epicor
Published By: Gleanster Research     Published Date: May 15, 2013
Does your organization have one corporate identity and a network of local affiliates? This report from Gleanster Research outlines how Top Performing organizations power regional and local multi-channel marketing communications to deliver a cohesive customer experience across corporate and local marketing engagement.
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marketing, gleanster, distributed marketing, multi-channel marketing, marketing analytics
    
Gleanster Research
Published By: SAP EMEA Global     Published Date: Nov 22, 2017
As more and more data pours into the office of the CFO, experts say, minimizing its complexity and maximizing its usefulness becomes critical. “The amount of data is phenomenal,” says Mr. Whitehead of Airbus Defence and Space, “but what’s worse is the lack of harmonization. Unstructured data is what kills you. The key for me is how to have clear data in a usable and consistent form, which can be turned into succinct information the business can look at, understand where the value chain is, and make decisions.”
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finance, function, strategic, growth, initiatives, automation, efficiency, core
    
SAP EMEA Global
Published By: CDW     Published Date: Jul 30, 2013
Today’s workforce is widely dispersed and more mobile than ever before. At the same time, decision making and many work processes are increasingly collaborative activities.
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cdw, cloud communications, cloud collaboration, unified communications, ucc
    
CDW
Published By: Adobe     Published Date: Aug 22, 2013
Think targeting ticks customers off? Actually, it's quite the opposite. Studies show that 41% of consumers would consider ending a brand relationship because of irrelevant messaging. That's why targeted and personalized content is more important now than ever before. Download this paper for 32 insightful tips to help you stay ahed of the competition, so you can make 2013 your most successful and profitable year ever.
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consumer targeting, targeting, brand messaging, emerging marketing
    
Adobe
Published By: CEB     Published Date: May 09, 2013
What will differentiate the best HR leaders? Learn the three key trends you need to address over the next year that will unlock the potential for deeper contribution to your business.
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talent assessment, workforce planning, succession management, human capital analytics, hr metrics, network performance
    
CEB
Published By: CEB     Published Date: Jun 19, 2013
What will differentiate the best HR leaders? Learn the three key trends you need to address over the next year that will unlock the potential for deeper contribution to your business.
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talent assessment, workforce planning, succession management, human capital analytics, hr metrics, network performance
    
CEB
Published By: Cisco     Published Date: May 15, 2015
In October 2013, Cisco commissioned Forrester Consulting to dive deeper into the current usage trends and perceptions of unified communications among midsize organizations (100 to 999 employees) across North America, Asia, and Europe.
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ucc, communications, collaboration, roi, applications, cisco
    
Cisco
Published By: MaritzCX     Published Date: Nov 29, 2016
Discover how a successful customer experience measurement program works
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maritzcx, cx strategies, customer experience, total experience design, cx measurement, customer experience/engagement, business intelligence, market research
    
MaritzCX
Published By: SAP SuccessFactors     Published Date: Oct 04, 2018
¿Está usted planificando en forma activa para la revolución digital de RR. HH.? La revolución digital de RR.HH. ha llegado y está avanzando a gran velocidad, y las organizaciones están buscando formas nuevas, efectivas y productivas de cumplir con las crecientes exigencias del negocio: agilidad, acceso global 24x7, velocidad y precisión. Las organizaciones líderes saben que necesitan generar disrupción o verse afectados por ella, por lo tanto han comenzado a crear entornos de trabajo completamente nuevos a los que llamamos la revolución digital en el trabajo. Está cambiando la forma en que pensamos y nos relacionamos con el trabajo cotidiano.
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SAP SuccessFactors
Published By: IBM     Published Date: Nov 14, 2012
No matter what your business sells, where it operates or who its customers are, its ongoing success might ultimately depend on the answers to three simple questions. Read on to learn how these questions may help business success.
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transaction integrity, integral business success, ibm, it systems
    
IBM
Published By: CDW     Published Date: Jan 15, 2016
Mobility has brought massive changes to the way we work, and to avoid lagging behind, you need to be able to respond to these changes. But to truly move your organization forward, it takes a proactive approach. We can help you build and implement a mobility strategy that lets you do more than just contain complexities in order to position your organization for future success.
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cdw, mobility management, mobility strategy
    
CDW
Published By: Dassault Systemes SolidWorks Corp.     Published Date: Mar 27, 2018
There’s growing, industry-wide pressure to integrate more software and electronics into products. In fact, innovative products are now critical to the success of future-thinking companies — 52 percent of companies developing smart products fear they’ll lose market share unless they continue to make products smarter. There are, however, unique challenges that come with perfecting development processes and managing complexities. This e-book, by research firm Tech-Clarity, outlines steps to successfully transforming your products into smart, connected systems.
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transform, design, product, electronics, software
    
Dassault Systemes SolidWorks Corp.
Published By: Hewlett Packard Enterprise     Published Date: Dec 13, 2016
HPE Helion—Hewlett Packard Enterprise’s portfolio of cloud products and expert services built on an open architecture with support for a wide variety of environments—is designed to help you be successful in the Idea Economy. It realizes the potential of hybrid and the power of cloud with the experience, governance, and technology you need to accelerate your business.
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Hewlett Packard Enterprise
Published By: SAP SuccessFactors     Published Date: Oct 04, 2018
IDC considera que RR. HH. es responsable de abordar y entregar los elementos clave de la transformación digital, así como de cambiar la función de RR. HH. en sí. Para ayudar a las organizaciones en este proceso, IDC ha identificado cinco tendencias y acciones claves que apoyan la transformación digital y el desarrollo de RR. HH. Esta herramienta permite a los profesionales de RR. HH. entender las hojas de ruta de entregas para lograr estos objetivos de transformación claves, empezando hoy mismo.
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SAP SuccessFactors
Published By: Collaborative Consulting     Published Date: Dec 23, 2013
Commercial launch is a critical and complex period in the Life Sciences product life cycle. The transition from clinical development to commercial operations can seem overwhelming as companies face considerable challenges in transforming from an R&D-driven organization to one focused on achieving in-market business and commercial excellence. Core to successful launches is preparing the company for a whole new raft of capabilities, processes, and relationships, and in doing so there are a number of factors included in this checklist that companies should consider and questions they should answer.
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collaborative consulting, commercial launch, it infrastructure, balance representation, commercialization plan, define and track, iterative process, supply chain management
    
Collaborative Consulting
Published By: KPMG     Published Date: Jun 06, 2019
High-volume administrative tasks are a feature of every business. We helped a global bank develop a machine learning algorithm to help with the task of reviewing over 100,000 ‘sanctions alerts’ every day. Read this story to find out: • what other benefits AI can deliver beyond cost savings • how AI tools achieve greater accuracy than human reviewers • what it takes to apply AI and Machine Learning successfully in a regulated sector.
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KPMG
Published By: VMware AirWatch     Published Date: May 18, 2016
Organizations that invest in proprietary applications and data for competitive advantage in their industries only succeed by making those investments available to employees, customers, and partners that drive revenue and opportunity. Securing those investments requires a fresh perspective as the types of devices accessing the cloud datacenter are changing rapidly and new workloads, such as VDI desktops, are appearing more regularly alongside server workloads. These changes alter the potential attacks and potential threats to datacenters whose security primarily stands firm at the perimeter, however, within the data center the security is weak.
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data management, business practices, data center. data application, enterprise applications, security
    
VMware AirWatch
Published By: VMware     Published Date: Dec 15, 2016
Organizations that invest in proprietary applications and data for competitive advantage in their industries only succeed by making those investments available to employees, customers, and partners that drive revenue and opportunity. Securing those investments requires a fresh perspective as the types of devices accessing the cloud datacenter are changing rapidly and new workloads, such as VDI desktops, are appearing more regularly alongside server workloads. These changes alter the potential attacks and potential threats to datacenters whose security primarily stands firm at the perimeter, however, within the data center the security is weak. By combining VMware NSX with the AirWatch Tunnel and/or VMware Horizon View, organizations are able to bridge the device to datacenter security gap in a way that both increases the overall security of the cloud datacenter and makes it far simpler to manage security through defining and delegating application and services to specific users. Thi
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VMware
Published By: Moxie     Published Date: Feb 06, 2019
Download this report for an in-depth analysis of trends in customer experience management strategies for financial services companies. The study was developed using independent research and survey responses from 100 senior-level leaders across marketing, customer experience management, analytics, digital strategy, and innovation roles. After identifying key market stressors, the report analyzes the five key drivers of successful customer engagement: Customer Understanding, Prioritization, Design, Measurement, and Culture.
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customer engagement, customer experience, customer service
    
Moxie
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